Management Review Agenda and Minutes
MEETING:
Name
Title
DATE, TIME, PLACE:
Here
Date
ROLES:
Name
Title
Time
Facilitator
Here
Place
Minute Taker
Documenter
PREPARATION:
M ATERIALS TO BRING:
MEETING OBJECTIVE:
REVIEW AGENDA:
1.
2.
.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Status of actions from previous management reviews.
Changes in external and internal issues that are relevant to the Quality
Management System.
- Verification of the Process and Interactions Map agains current or new
processes.
Customer satisfaction and feedback from relevant interested parties.
The extent to which quality objectives have been met.
Process performance and conformity of products and services.
Nonconformities and corrective actions.
Monitoring and measurement results.
Audit results.
The performance of external providers.
The adequacy of resources.
The effectiveness of actions taken to address risks and opportunities.
Opportunities for improvement.
Cost of poor quality.
Measures of process effectiveness.
Measures of process efficiency for product realization processes, as
applicable
Product conformance.
Assessments of manufacturing feasibility made for changes to existing
operations and for new facilities or new product.
Customer satisfaction.
Review of performance against maintenance objectives.
Warranty performance.
1
Management Review Agenda and Minutes
21.
22.
23.
24.
Review of customer scorecards.
Identification of potential field failures identified through risk analysis.
Actual field failures and their impact on safety or the environment.
Summary results of measurements at specified stages during the
design and development of products and processes, as applicable.
MINUTES:
AGENDA ITEM
OUTCOMES / DECISIONS
ACTIONS TO BE TAKEN,
COMMUNICATIONS REQUIRED
1. Status of
actions from
previous
management
reviews
2. Changes in
external and
internal issues
that are relevant
to the Quality
Management
System
-Verification of
the Process and
Interactions Map
agains current
or new
processes.
3. Customer
satisfaction and
feedback from
relevant
interested
parties
4. The extent to
which quality
objectives have
been met
.
5. Process
performance
and conformity
of products and
services
6.
Nonconformities
and corrective
actions
7. Monitoring
and
measurement
results.
8. Audit results
2
Management Review Agenda and Minutes
AGENDA ITEM
OUTCOMES / DECISIONS
ACTIONS TO BE TAKEN,
COMMUNICATIONS REQUIRED
9. The
performance of
external
Suppliers
10. The
adequacy of
resources.
11. The
effectiveness of
actions taken to
address risks
and
opportunities
12.
Opportunities
for improvement
13. COST OF POOR
QUALITY
14. MEASURES OF
PROCESS
EFFECTIVENESS
15. MEASURES OF
PROCESS
EFFICIENCY FOR
PRODUCT
REALIZATION
PROCESSES, AS
APPLICABLE
16. PRODUCT
CONFORMANCE
17. ASSESSMENTS
OF
MANUFACTURING
FEASIBILITY MADE
FOR CHANGES TO
EXISTING
OPERATIONS AND
FOR NEW
FACILITIES OR NEW
PRODUCT
18. CUSTOMER
SATISFACTION
19. REVIEW OF
PERFORMANCE
AGAINST
MAINTENANCE
OBJECTIVES
3
Management Review Agenda and Minutes
AGENDA ITEM
OUTCOMES / DECISIONS
ACTIONS TO BE TAKEN,
COMMUNICATIONS REQUIRED
20. Warranty
performance
21. Review of
customer
scorecards
22. Identification
of potential field
failures
identified
through risk
analysis
23. Actual field
failures and their
impact on safety
or the
environment.
24. Summary
results of
measurements
at specified
stages during
the design and
development of
products and
processes, as
applicable.
Summary of Review Outputs
4
Management Review Agenda and Minutes
Signed: ……………………………………….
General Manager
Date: ………………………..
Signed: ……………………………………………
Quality Representative
Date: ………………………….
Historical Revisions:
Date:
Revision:
Change Description:
Prepared by:
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