IPC6112-D Configuration Guide Issue 02 Date 2016-04-06 HUAWEI TECHNOLOGIES CO., LTD. Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://www.huawei.com Email: [email protected] Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. i IPC6112-D Configuration Guide Contents Contents 1 Login and Logout...........................................................................................................................1 1.1 Logging In to the Web Client......................................................................................................................................... 2 1.2 Logging Out of the Web Client...................................................................................................................................... 5 2 IPC Web Page Introduction......................................................................................................... 6 3 Setting Basic Parameters.............................................................................................................. 9 3.1 Setting IP Address Parameters..................................................................................................................................... 10 3.2 Setting platform Connection Parameters...................................................................................................................... 11 3.2.1 Setting Parameters for an SDK-based Connection.................................................................................................... 11 3.2.2 Setting Parameters for a GB/T 28181-based Connection..........................................................................................13 3.2.3 Setting Parameters for an ONVIF-based Connection................................................................................................15 3.2.4 Setting Parameters for a GENETEC-based Connection............................................................................................17 3.3 Setting OSD Parameters............................................................................................................................................... 18 3.4 Setting Time Parameters...............................................................................................................................................20 3.5 Selecting a Stream Package.......................................................................................................................................... 21 3.6 Selecting an ISP Package............................................................................................................................................. 23 3.7 Replacing the Certificate.............................................................................................................................................. 24 4 Live Video Viewing.................................................................................................................... 26 5 PTZ Control.................................................................................................................................. 28 6 Setting Video Parameters...........................................................................................................30 6.1 Setting Video and Audio Stream Parameters................................................................................................................31 6.1.1 Setting Video Stream Parameters.............................................................................................................................. 31 6.1.2 Setting Audio Stream Parameters..............................................................................................................................35 6.2 Configuring a Stream Package..................................................................................................................................... 36 6.3 Setting ISP Parameters................................................................................................................................................. 38 6.4 Setting ROI Parameters................................................................................................................................................ 42 6.5 Setting Privacy Mask Parameters................................................................................................................................. 43 6.6 Setting Motion Detection Parameters...........................................................................................................................44 7 Setting Network Parameters......................................................................................................47 7.1 Setting Basic Network Parameters............................................................................................................................... 48 7.1.1 Setting MTU Parameters........................................................................................................................................... 48 7.1.2 Setting QoS Parameters............................................................................................................................................. 48 Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. ii IPC6112-D Configuration Guide Contents 7.1.3 Setting Attack Defense Parameters........................................................................................................................... 49 7.2 Setting IP Filter Parameters.......................................................................................................................................... 50 7.3 Setting Stream Smoothing Parameters......................................................................................................................... 51 7.4 Setting Bandwidth Adaptive Parameters...................................................................................................................... 52 7.5 Setting 802.1X Parameters........................................................................................................................................... 53 7.6 Setting SNMP Parameters............................................................................................................................................ 53 7.6.1 Set SNMP v1/v2c parameters....................................................................................................................................54 7.6.2 Set SNMP Event Trap Parameters.............................................................................................................................55 7.6.3 Configuring SNMP v3 User Information.................................................................................................................. 57 8 Setting PTZ Control Parameters............................................................................................... 60 8.1 Setting PTZ and Serial Port Parameters....................................................................................................................... 61 8.1.1 Setting Serial Port Parameters................................................................................................................................... 61 8.1.2 Setting Transparent Channel Parameters...................................................................................................................62 8.1.3 Setting PTZ Parameters............................................................................................................................................. 63 8.2 Setting Preset Position Parameters............................................................................................................................... 64 8.3 Setting Tour Track Parameters..................................................................................................................................... 66 9 Configuring the Video Block Detection Function................................................................ 68 10 Setting Alarm Parameters........................................................................................................ 70 10.1 Setting Alarm Input and Output Parameters...............................................................................................................71 10.2 Setting Temperature Alarm Parameters......................................................................................................................72 10.3 Setting Alarm Deployment Policy Parameters........................................................................................................... 72 10.4 Setting Alarm Linkage Policy Parameters..................................................................................................................74 11 Querying Logs............................................................................................................................ 76 12 Managing the System............................................................................................................... 78 12.1 Managing Users.......................................................................................................................................................... 79 12.1.1 Adding a User.......................................................................................................................................................... 79 12.1.2 Changing the User Password................................................................................................................................... 80 12.1.3 Changing the Maximum Number of Multipoint Logins......................................................................................... 81 12.1.4 Deleting a User........................................................................................................................................................ 81 12.1.5 Configuring Account Locking and Unlocking........................................................................................................ 82 12.2 Managing the Configuration File............................................................................................................................... 83 12.3 Configuring the Web Login Protocol......................................................................................................................... 84 12.4 Managing the Storage Device.....................................................................................................................................84 12.5 Setting Local Parameters............................................................................................................................................ 86 12.6 Viewing System Information......................................................................................................................................87 12.7 Viewing Media Stream Parameters............................................................................................................................ 89 12.8 Upgrading the IPC...................................................................................................................................................... 90 12.9 Restarting the IPC.......................................................................................................................................................91 12.10 Restoring the IPC to Factory Settings...................................................................................................................... 92 12.11 Collecting Information..............................................................................................................................................93 Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iii IPC6112-D Configuration Guide Contents 13 Appendix..................................................................................................................................... 94 13.1 Troubleshooting.......................................................................................................................................................... 95 13.1.1 An IPC Fails to Upgrade......................................................................................................................................... 95 13.1.2 Cannot Find Related Files In The Storage Paths After Snapshots Are Taken and Video Is Recorded On Web Pages................................................................................................................................................................................... 95 13.1.3 The Snapshot and Video Recording Functions Fail To Be Implemented On Web Pages....................................... 96 13.1.4 Cannot Play Video After Logging In To The Preview Page...................................................................................96 13.1.5 The File Path Is Incorrectly Displayed.................................................................................................................... 97 13.1.6 There Is a Problem With This Website's Security Certificate................................................................................. 97 13.1.7 Users Are Unable To View Live Video On The Wweb page, With a Message Displayed, Indicating That an Error Occurs On The ActiveX Control........................................................................................................................................ 97 13.1.8 The HTTPS Web Page Cannot be Displayed On Internet Explorer........................................................................ 98 13.1.9 Cannot Open The Device Web Page After Setting The Web Server Protocol To HTTPS..................................... 98 13.1.10 Blank Screen Occurs............................................................................................................................................. 99 13.1.11 The IPC Online Help Information Cannot be Viewed On The Web Client...........................................................99 13.1.12 The IPC Online Help Information Cannot be Viewed Fully On The Web Client................................................. 99 13.1.13 Cannot Expand Or Collapse Other Directories When Expanding a Level-2 Directory On The Navigation Tree of The IPC Online Help........................................................................................................................................................ 100 13.1.14 The Searching Function Of The IPC Online Help Is Disabled........................................................................... 100 13.1.15 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The Chinese Version In The Window Opera........................................................................................................................... 101 13.1.16 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The Korean Version In The Window Operating System Of The Chinese Version..................................................................101 13.1.17 Cannot Enter Time In The Input Box For Setting Time On Web Pages............................................................. 102 13.1.18 The Page Cannot Switch Automatically When The Default Setting Is Restored If The IPC Uses The HTTP Protocol.............................................................................................................................................................................102 13.1.19 The Player Control Fails To Install After Upgrading Successfully On Windows 8 of 64-bit Operating System .......................................................................................................................................................................................... 102 13.1.20 Information Can Be Collected By One Click Only After The System Displays The Window That Prompts You To Download Files and Jumps To The Live Video Feed Page.........................................................................................103 13.1.21 The User Is Prompted To Install The Plug-in Even When The Plug-in Has Been Installed and The User Cannot View Live Video............................................................................................................................................................... 103 13.1.22 Discontinuity Occurs When Objects Move In The Live Video...........................................................................103 13.1.23 After You Click The PTZ Rotation, Zoom, Or Focus Button, The PTZ Rotation, Zoom, Or Focus Does Not Stop................................................................................................................................................................................... 104 13.1.24 The Screen Is Frozen After a User Logs In To The Web Client Using a Firefox Browser In The 40.0.2 Version .......................................................................................................................................................................................... 104 13.1.25 The Screen Is Frozen and The Web Client Does Not Respond When The User Logs In To The Web Client Using Internet Explorer In The 11.0.9600.16428IS Version For The First Time.............................................................104 13.1.26 Logs Fail To Be Downloaded When a User Clicks The Download All Logs Button On The Web Client........ 107 13.1.27 The Button Is Blue After Functions In The Live Video Preview Window Are Exited....................................... 108 13.1.28 Users Are Unable To View Live Video .............................................................................................................. 108 13.2 Downloading and Installing a Root Certificate........................................................................................................ 108 Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iv IPC6112-D Configuration Guide 1 Login and Logout 1 Login and Logout About This Chapter You can login or logout the IPC web client using a web browser. 1.1 Logging In to the Web Client You can log in to the IPC web client using a web browser. Internet Explorer 8 is used here as an example. 1.2 Logging Out of the Web Client You can log out of the IPC web client using a web browser. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1 IPC6112-D Configuration Guide 1 Login and Logout 1.1 Logging In to the Web Client You can log in to the IPC web client using a web browser. Internet Explorer 8 is used here as an example. Software and Hardware Requirements The recommended PC configurations are as follows: l CPU: Intel second-generation Core i5, with a dominant frequency of 3.2 GHz or above l Video RAM: 1.0 GB or above l Memory: 3.0 GB DDR3 1600 MHz or above l Network adapter: 100 MB or above l Hard disk: 300 GB or greater l Monitor: 22" or above l Systems and 32-bit browsers: – Windows XP: Internet Explorer 8 – Windows 7: Internet Explorer 8/9/10 – Windows 8: Internet Explorer 10 Prerequisites l The PC where the IPC web client is installed is on the same network segment as the IPC. l To ensure proper video effect, set the screen resolution to a value ranging from 1024 x 768 to 1920 x 1200. l Use the administrator account to log in to the operating system to avoid control installation failure. If the control fails to be installed, you cannot view live video. l You have set your Internet Explorer browser at your first login. For details about how to set your Internet Explorer browser, see Table 1-1. Table 1-1 Web browser settings Task Action Disable the proxy. 1. Choose Tools > Internet Options. The Internet Options dialog box is displayed. 2. Click the Connections tab. 3. Click LAN Setting. 4. Deselect Use a proxy for your LAN. 5. Click OK. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2 IPC6112-D Configuration Guide 1 Login and Logout Task Action Set the ActiveX controls and plug-ins. 1. Choose Tools > Internet Options. The Internet Options dialog box is displayed. 2. Click the Security tab. 3. Click Internet. 4. Click Custom level. The Security Settings-Internet Zone dialog box is displayed. 5. Set Automatic prompting for ActiveX controls to Enable, and set Download unsigned ActiveX controls and Initialize and script ActiveX controls not marked as safe for scripting to Prompt. 6. Click OK. Enable TLS 1.0 or TLS 1.1. NOTE You must enable TLS 1.0 or TLS 1.1 when the Hypertext Transfer Protocol Secure (HTTPS) protocol is used to access the IPC. 1. Choose Tools > Internet Options. The Internet Options dialog box is displayed. 2. Click the Advanced tab. 3. Select Use TLS 1.0 or Use TLS 1.1. 4. Click OK. Set Use Pop-up Blocker to Disable. 1. Choose Tools > Internet Options. The Internet Options dialog box is displayed. 2. Click the Security tab. 3. Click Internet. 4. Click Custom level. The Security Settings-Internet Zone dialog box is displayed. 5. Set Use Pop-up Blocker to Disable. 6. Click OK. Procedure Step 1 Open Internet Explorer, enter the IPC IP address (192.168.0.120 by default) in the address box, and press Enter. The login page is displayed, as shown in Figure 1-1. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 3 IPC6112-D Configuration Guide 1 Login and Logout Figure 1-1 Login page NOTE l If Internet Explorer displays a security warning There is a problem with this website's security certificate, click Continue to this website (not recommended) to access the login page. To avoid this security warning, download and install the root certificate. For details, see 13.2 Downloading and Installing a Root Certificate. l When the IPC automatically obtains its IP address from a Dynamic Host Configuration Protocol (DHCP) server, the IP address it obtained will change dynamically. You can query and obtain the exact camera IP address on the video surveillance platform. Step 2 Enter the user name and password. NOTE l The default user name is admin and the default password is HuaWei123. l You can change the Graphical User Interface (GUI) language on the login page. l By default, if you entered incorrect passwords for five consecutive times, your account will be locked for five minutes. To change the maximum number of consecutive incorrect password attempts, see 12.1.5 Configuring Account Locking and Unlocking. l To avoid security risks, click in the upper right corner of the main page, and change the password. Step 3 Click Login. The main page is displayed. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4 IPC6112-D Configuration Guide 1 Login and Logout NOTE l At your first login to the IPC web client, the system automatically installs the player control. You can view live video after installing the player control. If the browser stops control running, perform the operations as prompted. l If you are not on the preview page or not viewing live video and do not perform any operations for more than 10 minutes, the system automatically logs you out. l To view the IPC Online Help, click in the upper right corner of the main page. ----End 1.2 Logging Out of the Web Client You can log out of the IPC web client using a web browser. Procedure Step 1 Click Logout in the upper right corner of the main page. A confirm dialog box is displayed. Step 2 Click OK. The login page is displayed. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 5 IPC6112-D Configuration Guide 2 IPC Web Page Introduction 2 IPC Web Page Introduction On the IPC web client, you can perform tasks such as viewing video, performing pan-tiltzoom (PTZ) control, configuring and maintaining the IPC, and querying logs. Figure 2-1 illustrates the main page of the IPC web client. Table 2-1 describes the main page layout. Table 2-2 describes the operations you can perform on the main page. Figure 2-1 Main page Table 2-1 Main page description Issue 02 (2016-04-06) No. Name Description 1 Menu bar Includes Preview, Settings, Logs, Device model, SWV(Software Vision), Current user, Change password, Logout, and IPC Online Help menus. 2 Control panel Enables you to control the IPC, including controlling PTZ rotation directions and speeds, invoking a preset position, and enabling or disabling a tour track. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6 IPC6112-D Configuration Guide 2 IPC Web Page Introduction No. Name Description 3 Video pane Enables you to perform a variety of tasks, for example, viewing video, taking snapshots, and enabling local recording, and view the encoding protocol, frame rate, resolution, bit rate, and packet loss rate of the live video. NOTE On the lower portion of the live video pane, you can see the current bit rate. This bit rate is the bit rate of the encoded data stream, but not the transmission bit rate. The transmission bit rate is 5% higher than the current bit rate. Table 2-2 Operation description Task Description Control PTZ rotation directions and speeds, and adjust the aperture and focal length. Invoke a preset position. Start or stop a tour track. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7 IPC6112-D Configuration Guide 2 IPC Web Page Introduction Task Description Set the brightness, hue, saturation, contrast, and sharpness. NOTE To restore default ISP values, click Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. . 8 IPC6112-D Configuration Guide 3 Setting Basic Parameters 3 Setting Basic Parameters About This Chapter By setting basic parameters, you can quickly perform basic configurations on the device. 3.1 Setting IP Address Parameters You can set IP address parameters for a camera when connecting the camera to a platform for the first time or for changing the IP address of the camera. 3.2 Setting platform Connection Parameters IPCs can register with the video surveillance platform using GB/T 28181, SDK, ONVIF, or GENETEC to view live video viewing, set parameters, and control the PTZ. 3.3 Setting OSD Parameters By setting on screen display (OSD) parameters, you can determine whether to display a text on the screen or what text is displayed. 3.4 Setting Time Parameters You can set the time zone and calibrate the camera time. You can directly set the camera time or set Network Time Protocol (NTP) parameters to time-synchronize the camera with the NTP server in the network. 3.5 Selecting a Stream Package A stream package is a collection of predefined configurations of video and audio stream parameters. By configuring and invoking a stream package, you can quickly utilize predefined video and audio stream configurations. 3.6 Selecting an ISP Package By configuring and invoking an ISP package, you can quickly utilize configurations of the ISP package. 3.7 Replacing the Certificate You can manage the certificate of an IPC. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 9 IPC6112-D Configuration Guide 3 Setting Basic Parameters 3.1 Setting IP Address Parameters You can set IP address parameters for a camera when connecting the camera to a platform for the first time or for changing the IP address of the camera. Procedure Step 1 Choose Settings > Network Configuration > Network Parameters. The page for setting basic network parameters is displayed. Step 2 Set IP address parameters. For detailed parameter description, see Table 3-1. Figure 3-1 Network Parameters tab page Table 3-1 Parameter description Parameter Description Ways to obtain IP Method of obtaining the IP address. NOTE l If a Dynamic Host Configuration Protocol (DHCP) server is configured for the current network and the IPC automatically obtains its IP address from the DHCP server, the system will automatically set the IP address, subnet mask, gateway IP address, and Domain Name Server (DNS). l After the IPC automatically obtains its IP address from the DHCP server, you can view the exact camera IP address on the video surveillance platform. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 10 IPC6112-D Configuration Guide 3 Setting Basic Parameters Parameter Description IP address Camera IP address. This parameter is available only when you set Ways to obtain IP to Manual. IP addresses starting with 127 are invalid. You must enter an IP address starting with another value that ranges from 1 to 223. Subnet mask Subnet mask of the IPC. Gateway IP address Gateway IP address of the IPC. Preferred DNS server IP address of the active domain server. Alternate DNS server IP address of the standby domain server. Step 3 Click Save. ----End 3.2 Setting platform Connection Parameters IPCs can register with the video surveillance platform using GB/T 28181, SDK, ONVIF, or GENETEC to view live video viewing, set parameters, and control the PTZ. NOTE l Parameters to be set vary depending on protocols. IPCs can connect to the video surveillance platform successfully only when parameter setting is completed both on the video surveillance platform and IPCs. l This section describes how to set parameters on IPCs. For details about how to set parameters on the video surveillance platform, see the corresponding documentation of the platform. 3.2.1 Setting Parameters for an SDK-based Connection When the SDK protocol is used when connecting IPCs to the platform, you need to set the SDK parameters. Procedure Step 1 Choose Settings > System Configuration > Platform Connection Parameters. The page for setting platform connection parameters is displayed. Step 2 Choose Active SDK registration in Protocol type. The SDK parameter setting page is displayed. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 11 IPC6112-D Configuration Guide 3 Setting Basic Parameters Figure 3-2 Active SDK registration Step 3 Set parameters. For detailed parameter description, see Table 3-2. Table 3-2 SDK parameter description Parameter Description Registration type The options are as follows: l Single-server mode: applies when the video surveillance platform is deployed in a single-node system. l Dual-server mode: applies when the video surveillance platform is deployed in a two-node cluster. NOTE The following describes the principles for connecting to the platform in dual-server mode: The IPC preferentially connects to the platform of the first IP address. When the connection fails or interrupts, the IPC connects to the platform of the second IP address. When the connection to the first platform recovers, the IPC will connect to the first platform only after disconnecting from the second platform. Platform IP IP address of the video surveillance platform server. Port number Port number of the video surveillance platform server. NOTE If SDK passive registration is used when you set connection parameters on the platform, the corresponding port number is 6060. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 12 IPC6112-D Configuration Guide 3 Setting Basic Parameters Parameter Device ID Description Unique IPC ID. NOTE The value of this parameter must be the same as the device ID (the code of the IVS platform, the parameter name is Code) configured on the video surveillance platform. If they are different, the IPC will fail to connect to the video surveillance platform. Step 4 Click Save. ----End 3.2.2 Setting Parameters for a GB/T 28181-based Connection When the GB/T 28181 protocol is used when connecting IPCs to the platform, you need to set the GB/T 28181 parameters. Context To connect the IPC to the video surveillance platform using the GB/T 28181 protocol, set the connection parameters on the video surveillance platform and then on the IPC to avoid connection failure. Procedure Step 1 Choose Settings > System Configuration > Platform Connection Parameters. The page for setting platform connection parameters is displayed. Step 2 Choose GB/T 28181 in Protocol type. The GB/T 28181 parameter setting page is displayed. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 13 IPC6112-D Configuration Guide 3 Setting Basic Parameters Figure 3-3 GB/T 28181 Step 3 Set parameters. For detailed parameter description, see Table 3-3. Table 3-3 GB/T 28181 parameter description Parameter Description Platform IP IP address of the video surveillance platform server. Port number Port number of the video surveillance platform server. Device ID Unique IPC ID. NOTICE The value of this parameter must be the same as the device ID (the code of the IVS platform, the parameter name is Code) configured on the video surveillance platform. If they are different, the IPC will fail to connect to the video surveillance platform. Server code GB/T 28181 server code. User-defined the value consists of 20 digits. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 14 IPC6112-D Configuration Guide 3 Setting Basic Parameters Parameter Description Login name Login name and domain name used to register the IPC with the video surveillance platform. l The value of this parameter is in the login name@domain name format. l The login name is the same as the Device ID by default, and the login name cannot be modified. l User-defined the domain name consists of 10 digits. Password Password for registering the IPC with the video surveillance platform. NOTICE l The value of this parameter must be the same as the registration password configured on the video surveillance platform. If they are different, the IPC will fail to connect to the video surveillance platform. l To improve security, the password must consist of 8 to 20 characters and contain at least two types of the following: digits, letters and special characters. Step 4 Click Save. ----End 3.2.3 Setting Parameters for an ONVIF-based Connection When the ONVIF protocol is used when connecting IPCs to the platform, you need to set the ONVIF parameters. Context If the ONVIF protocol is used when you set connection parameters on the platform, the corresponding port number is 80 or 8080. When connecting IPCs to the Milestone platform, use port 8080 to prevent connection exceptions. Procedure Step 1 Choose Settings > System Configuration > Platform Connection Parameters. The page for setting platform connection parameters is displayed. Step 2 Set parameters. For detailed parameter description, see Table 3-4. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 15 IPC6112-D Configuration Guide 3 Setting Basic Parameters Figure 3-4 ONVIF parameters Table 3-4 ONVIF settings Parameter Description To Enable ONVIF Parameters Select Enable ONVIF in Second Protocol Type. To Change the ONVIF Password NOTE Change the ONVIF password to ensure security. When the IPC uses the ONVIF protocol to connect to the video surveillance platform, you must enter this password. Otherwise, the connection cannot be set up. If platform authentication fails for consecutively 10 times, the IPC is locked for 5 minutes. After you change the password, keep the changed password safe. 1. In the Second Protocol Password management area, enter passwords in the Old password, New password, and Confirm password fields. NOTE The default user name is admin, and the default password is HuaWei123. To improve security, the password must consist of 8 to 20 characters and contain at least two types of the following: uppercase, lowercase, digits, and special characters. 2. Click Save. To Configure the ONVIF Media Stream NOTE l Select a proper stream type based on the decoder requirements. For example, when eSpace DEC6001-E is used to decode video streams, you must select elementary stream. l The ONVIF media stream can be configured only when the IPC is connected to the video surveillance platform through the ONVIF protocol. Select a media transmission type from the Stream transmission type drop-down list box. l Elementary stream: uses the ES compression mode. l Program stream: uses the PS compression mode. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 16 IPC6112-D Configuration Guide 3 Setting Basic Parameters Parameter Description To Enable the KeepAlive Function of ONVIF Media Streams Select Enable in the Media stream keep-alive switch area. With the keep-alive function enabled for ONVIF media streams, the IPC stops sending media streams if it does not receive keepalive packets sent by the video surveillance platform within a specified period (60s by default). If the video surveillance platform supports the keep-alive function, you are advised to select Enable. ----End 3.2.4 Setting Parameters for a GENETEC-based Connection When the GENETEC protocol is used when connecting IPCs to the platform, you need to set the GENETEC parameters. Context NOTE The GENETEC has security vulnerabilities. Using the GENETEC protocol will increase the risk of unauthorized access and information disclosure. l It is recommended that you use more secure access protocols, such as ONVIF or HWSDK. l If the GENETEC protocol is used for access, it is recommended that the IP filtering function be used to conduct whitelist authentication on the IP address of the access party, reducing the risk of being attacked. l If the GENETEC protocol is used when you set connection parameters on the platform, the corresponding port number is 8081. Procedure Step 1 Choose Settings > System Configuration > Platform Connection Parameters. The page for setting platform connection parameters is displayed. Step 2 Set parameters. For detailed parameter description, see Table 3-5. Figure 3-5 GENETEC parameters Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 17 IPC6112-D Configuration Guide 3 Setting Basic Parameters Table 3-5 GENETEC settings Parameter Description To Enable GENETEC Parameters Select Enable GENETEC in Second Protocol Type. To Change the GENETEC Password NOTE Change the GENETEC password to ensure security. When the IPC uses the GENETEC protocol to connect to the video surveillance platform, you must enter this password. Otherwise, the connection cannot be set up. If platform authentication fails for consecutively 10 times, the IPC is locked for 5 minutes. After you change the password, keep the changed password safe. 1. In the Second Protocol Password management area, enter passwords in the Old password, New password, and Confirm password fields. NOTE The default user name is admin, and the default password is HuaWei123. To improve security, the password must consist of 8 to 20 characters and contain at least two types of the following: uppercase, lowercase, digits, and special characters. 2. Click Save. To Enable the KeepAlive Function of GENETEC Media Streams Select Enable in the Media stream keep-alive switch area. With the keep-alive function enabled for GENETEC media streams, the IPC stops sending media streams if it does not receive keep-alive packets sent by the video surveillance platform within a specified period (60s by default). If the video surveillance platform supports the keep-alive function, you are advised to select Enable. ----End 3.3 Setting OSD Parameters By setting on screen display (OSD) parameters, you can determine whether to display a text on the screen or what text is displayed. Procedure Step 1 Choose Settings > Channel Configuration > OSD Parameter. The page for OSD Parameter is displayed, as shown in Figure 3-6. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 18 IPC6112-D Configuration Guide 3 Setting Basic Parameters Figure 3-6 OSD Parameters tab page Step 2 Set parameters. For detailed parameter description, see Table 3-6. Table 3-6 Parameter description Parameter Description Time Indicates whether to display the weekday information on the screen. Weekday display This parameter is available only when you enable the Time parameter. Indicates whether to display the weekday information on the screen. OSD text Indicates the text displayed on the screen. NOTE l You can enter a maximum of 22 characters for each OSD text item. The characters consist of Chinese characters, English letters, and other characters visible on the standard US keyboard. l When you set the IPC to the corridor mode, only 15 characters can be displayed for 720P, D1_N, and CIF_N, and only 18 characters for D1_P and CIF_P. l A maximum of 6 OSD text items are supported. l You can view the text display effect in the preview area and adjust the text position on the screen. l "OSD text 5 & 6" and Mosaic are mutually exclusive. OSD anti-color Indicates whether to set the OSD text color to a color opposite to the background color. If you enable this function, the Font color, Background color, and Background transparency parameters will become unavailable. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 19 IPC6112-D Configuration Guide 3 Setting Basic Parameters Parameter Description Font color This parameter is available only when you disable the OSD anti-color function. Indicates the color of the text displayed on the screen. NOTE When customizing the font color, you can enter an RGB value in hexadecimal format. Background color This parameter is available only when you disable the OSD anti-color function. Indicates the OSD background color. Background transparency This parameter is available only when you disable the OSD anti-color function. Indicates the transparency of the OSD background. NOTE You can preview the font color, background color, and background transparency effects in the Example area. Step 3 Click Save. ----End 3.4 Setting Time Parameters You can set the time zone and calibrate the camera time. You can directly set the camera time or set Network Time Protocol (NTP) parameters to time-synchronize the camera with the NTP server in the network. NOTICE Change the camera time when the camera is not recording video. If you change the camera time during the video recording, the video file may be damaged. Procedure Step 1 Choose Settings > System Configuration > Time Configuration. The Time Configuration tab page is displayed, as shown in Figure 3-7. Figure 3-7 Time Configuration tab page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 20 IPC6112-D Configuration Guide 3 Setting Basic Parameters Step 2 Select a time zone from the Time zone drop-down list box. Step 3 Select a time calibration mode and set related parameters. For details, see Table 3-7. NOTE The time calibration modes include Manual Time Sync and NTP. Manual Time Sync indicates that you can directly set the camera time. NTP indicates that the camera can be time-synchronized with the NTP server in the network. The two modes cannot be configured at the same time. Table 3-7 Selecting a time calibration mode Parameter Description Manual Time Sync 1. Select Manual Time Sync. 2. Click the Time text box. The dialog box for setting the date and time is displayed. 3. Set the date and time and click OK. The system returns to the time setting page. NOTE To time-synchronize the camera with the PC, click Today. NTP 1. Select NTP. 2. Set the NTP server IP address or domain name as prompted and set the interval for time-synchronizing the camera with the NTP server. Step 4 Click Save. ----End 3.5 Selecting a Stream Package A stream package is a collection of predefined configurations of video and audio stream parameters. By configuring and invoking a stream package, you can quickly utilize predefined video and audio stream configurations. Procedure Step 1 Choose Settings > Basic Configuration > Stream Package. The Stream Package page is displayed, as shown in Figure 3-8. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 21 IPC6112-D Configuration Guide 3 Setting Basic Parameters Figure 3-8 Stream Package page NOTE You can click Restore default to restore all audio and video stream parameters to default settings and restore all packages to the deselected state. Step 2 Select a stream package based on the site requirements. Table 3-8 describes the four default stream packages. Table 3-8 Default stream packages Package Name Description High quality The high-quality package provides video images of the best quality but consumes more network resources. This package applies to the dedicated video surveillance network with sufficient bandwidth (at least 12 Mbit/s bandwidth for each IPC). Balanced The balanced package reduces the number of data streams for transmission and ensures image quality. This package conserves the bandwidth and applies to most surveillance scenarios (at least 6 Mbit/s bandwidth for each IPC). Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 22 IPC6112-D Configuration Guide 3 Setting Basic Parameters Package Name Description Low bandwidth The low-bandwidth package reduces the number of data streams for transmission and ensures that the image quality is acceptable. This package conserves the bandwidth and applies to surveillance scenarios with insufficient bandwidth (approximately 3 Mbit/s bandwidth for each IPC). Mobile devices The mobile-service package reduces the number of data streams for encoding by lowering the image resolution and frame rate. This package applies to mobile surveillance scenarios, because mobile devices have small screens, low bandwidth, and weak decoding capabilities. Step 3 Click Save. ----End 3.6 Selecting an ISP Package By configuring and invoking an ISP package, you can quickly utilize configurations of the ISP package. Procedure Step 1 Choose Settings > Basic Configuration > ISP Package. The ISP Package page is displayed, as shown in Figure 3-9. Figure 3-9 ISP Package page NOTE You can click Restore default to restore all ISP parameters to default settings and restore all packages to the deselected state. Step 2 Select a scenario. Table 3-9 describes the default ISP packages. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 23 IPC6112-D Configuration Guide 3 Setting Basic Parameters Table 3-9 Default ISP packages Package Name Description Outdoor scene Applies to outdoor scenes where light changes, for example, squares and surrounding shopping malls. Indoor scene Applies to indoor scenes where stable illumination is available, for example, offices and counters. Low_light scene Applies to environments where illumination is low for long, for example, underground parking lots and power distribution rooms. Motion capture Applies to scenes where moving vehicles and license plates need to be captured, for example, roads and stadiums. Step 3 Click Save. ----End 3.7 Replacing the Certificate You can manage the certificate of an IPC. Context Users are advised to use their own certificates to ensure security. NOTE Method for obtaining the private certificate: Purchase it from an authoritative third-party certification organization or establish a CA server. Procedure Step 1 Choose Settings > System Configuration > Configuration Management. The Configuration Management page is displayed, as shown in Figure 3-10. Figure 3-10 Configuration Management tab page Step 2 Set parameters in the Certificate management area. For detailed parameter description, see Table 3-10. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 24 IPC6112-D Configuration Guide 3 Setting Basic Parameters Table 3-10 Parameter description Parameter Description How to Set Certificate file (.pem) The certificate file is a digital information file that identifies and verifies both parties involved in network communication. You can upload your own certificate as follows: Key file (.pem) The key file contains the certificate key. 1. Click Browse and select a file. 2. Enter the private key in the displayed dialog box. 3. Click Upload to upload the certificate. NOTE l If you click Restore Certificate, the system displays a dialog box asking you whether to restore the certificate to factory defaults. l Only certificate files in .pem format can be imported. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 25 IPC6112-D Configuration Guide 4 Live Video Viewing 4 Live Video Viewing On the IPC web client, you can view live video from the IPC and obtain live video information including the encoding protocol, frame rate, resolution, bit rate and packet loss rate. On the menu bar, click Preview. The page for viewing live video is displayed. Table 4-1 describes the buttons at the lower portion of the page. Table 4-1 Button description Button Enables You To... View video in full-screen mode. Toggle between Real, Full screen, 16:9, and 4:3. Capture live video images. The snapshots are stored in the directory in the path configured in Path for saving live snapshots of local parameters. The directory is named by the camera IP address. The snapshot is named in the format of YYYY-MM-DD_HH-MM-SSMSMS, for example, 2014-03-28_09-59-36-98. For details about how to configure Path for saving live snapshots, see 12.5 Setting Local Parameters. NOTE You need to run the web browser as the administrator. Play live video. Stop live video viewing. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 26 IPC6112-D Configuration Guide 4 Live Video Viewing Button Enables You To... Start and stop local recording. The records are stored in the directory in the path configured in Path for saving video of local parameters. The directory is named by the camera IP address. The record is named in the format of IPC Model_YYYY-MM-DD-HH-MMSS_MSMSMS, for example, IPC6611Z30-I_2014-03-28-09-00-06_001. For details about how to configure Path for saving video, see 12.5 Setting Local Parameters. The button blinks during the local recording. NOTE You need to run the web browser as the administrator. The local recording will stop in one of the following scenarios: l Users manually stop the local recording. l The recording times out. l Users manually stop live video viewing. l Users close the current browser. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 27 IPC6112-D Configuration Guide 5 PTZ Control 5 PTZ Control You can manage the IPC in the PTZ control panel during video viewing. NOTICE The PTZ control and configuration function is available only for cameras connected to an external PTZ. On the menu bar, click Preview. The page for viewing live video is displayed. On the left of this page, you can use the PTZ control panel to manage the camera. Table 5-1 describes the buttons in the PTZ control panel. Table 5-1 Button description Button Function Click to navigate the PTZ in eight directions. Click , the camera will rotate to the home position. / Click to adjust the aperture. / Click to adjust the image definition. / Click to adjust the camera shooting range. If you select the Continuous mode, you can hold down the directional key to rotate the PTZ continuously or release the directional key to stop PTZ rotation. At present, the IPC supports only the Continuous mode. Click to turn the light on, or click it again to turn the light off. This function is a reserved function and is unavailable. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 28 IPC6112-D Configuration Guide 5 PTZ Control Button Function Click to enable the rain wiper, or click it again to disable the rain wiper. NOTE This button is available only when you select the Wiper linkage switch output 1 check box on the PTZ&Serial Port Parameters page. Control the PTZ rotation and the zoom adjusted speed in any of the following ways (a larger value indicates a higher speed): l Drag the slider. l Click or . l Enter a value in the text box. The value ranges from 1 to 10. Set the start horizontal coordinate of the PTZ device to the coordinate of the current horizontal position where the PTZ device locates. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 29 IPC6112-D Configuration Guide 6 Setting Video Parameters 6 Setting Video Parameters About This Chapter This section describes how to set video parameters, such as video and audio stream parameters. 6.1 Setting Video and Audio Stream Parameters You can set video and audio parameters based on the site requirements. 6.2 Configuring a Stream Package By configuring a stream package, you can predefine several common video and audio stream parameters for quick invoking in the future. 6.3 Setting ISP Parameters By setting Image Signal Processing (ISP) parameters, you can adjust video images to adapt to different surveillance scenarios. 6.4 Setting ROI Parameters By setting a region of interest (ROI), you can set the ROI quality to differentiate the ROI from other image regions. The ROI effect is prominent at a low bit rate. 6.5 Setting Privacy Mask Parameters You can set a privacy mask area on the live video for privacy protection. 6.6 Setting Motion Detection Parameters An alarm is generated when an object moves within the specified surveillance range of the camera. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 30 IPC6112-D Configuration Guide 6 Setting Video Parameters 6.1 Setting Video and Audio Stream Parameters You can set video and audio parameters based on the site requirements. 6.1.1 Setting Video Stream Parameters You can set video parameters based on the site requirements, such as stream type, coding protocol, and resolution. Context Table 6-1 describes different resolution types. Table 6-1 Resolution type description Resolution Type Description 1080p The resolution of 1080p is 1920 x 1080, about 2,000,000 pixels. 1024p The resolution of 1024p is 1280 x 1024, about 1,300,000 pixels. 960p The resolution of 960p is 1280 x 960, about 1,200,000 pixels. 720p The resolution of 720p is 1280 x 720, about 900,000 pixels. D1_PAL The resolution of D1_PAL is 720 x 576, about 400,000 pixels. D1_NTSC The resolution of D1_NTSC is 720 x 480, about 350,000 pixels. CIF_PAL The resolution of CIF_PAL is 352 x 288, about 100,000 pixels. CIF_NTSC The resolution of CIF_NTSC is 352 x 240, about 84,000 pixels. Procedure Step 1 Choose Channel Configuration > Channel Configuration > Video&Audio Stream Parameters. The Video&Audio Stream Parameters page is displayed, as shown in Figure 6-1. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 31 IPC6112-D Configuration Guide 6 Setting Video Parameters Figure 6-1 Video&Audio Stream Parameters page Step 2 Set video stream parameters. For detailed parameter description, see Table 6-2. Table 6-2 Parameter description Parameter Description Stream type Set the stream type based on the site requirements. The options are as follows: l Primary stream: The primary stream is large in size and provides clear video while occupying large bandwidth, so it is used in local storage. l Secondary stream: The secondary stream provides smooth video, occupies small bandwidth, and is used for data transmission on low-bandwidth networks. NOTE The IPC currently supports dual-stream output only. Mirroring mode When the mirroring mode is enabled, you can reverse video images. The options are as follows: l Close: The mirroring mode is disabled. l Horizontal reversion: Video images can be reversed left to right. l Vertical reversion: Video images can be reversed upside down. l All: Video images can be reversed upside down and left to right. Corridor mode Issue 02 (2016-04-06) When the corridor mode is enabled, you can reverse video images by 90 degrees to obtain the aspect ratio 9:16 or 3:4. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 32 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description Dynamic bit rate You can set the dynamic bit rate only when you set Coding protocol to H.264. After you set the dynamic bit rate, the camera will automatically use the dynamic bit rate to deliver more clear live video or recordings when an alarm is generated. After that alarm is cleared, the camera restores the bit rate you set for the data stream. NOTE l It is recommended that you set the dynamic bit rate to a value greater than the bit rate you set for the data stream. l The dynamic bit rate is valid only for primary streams. Full frame rate The full frame rate is a frame rate that the IPC collects using a sensor or chip. NOTE The full frame rate must be greater than or equal to the frame rate you set for the data stream. Coding protocol Set the coding protocol based on the site requirements. The options are as follows: l H.264: The H.264 protocol requires relatively small bandwidth to ensure the video quality. l MJPEG: The MJPEG protocol decodes and displays each frame independently without referring to the previous and next frames. This protocol has a small compression ratio and requires large bandwidth to ensure the video quality. This protocol is suitable for video editing. NOTE l Before connecting cameras to a surveillance platform, ensure that the surveillance platform supports coding protocols on cameras to properly play live video and record video. If the surveillance platform does not support coding protocols on cameras, change the coding protocols on the cameras to that supported by the surveillance platform. l Local recordings support the H.264 protocol only. Encoding complexity The parameter is available only when you set Coding protocol to H.264. Two options are available: H.264 Base Profile and H.264 Main Profile. Compared with H.264 Base Profile, H.264 Main Profile demonstrates a better performance in encoding and compression, and has higher requirements for the decoding performance of the hardware device. Resolution Increasing the resolution improves the video quality but consumes more bandwidth. NOTE l The PAL standard primarily applies to China and Europe. l The NTSC standard primarily applies to America and Japan. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 33 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description Bit rate type The parameter is available only when you set Coding protocol to H.264. The bit rate is the number of data bits transmitted in a unit of time. Bit rate value The parameter is available only when you set Bit rate type to Constant bit rate. Increasing the bit rate value improves the video quality but consumes more bandwidth. NOTE l To ensure the video quality, you must set a proper bit rate value based on the site requirements. l To ensure video smoothness, the actual bandwidth is greater than the bit rate value. When the bit rate is low, the required bandwidth is generally 1.2 times of the bit rate. Bit rate control mode The parameter is available only when you set Bit rate type to Constant bit rate. The options are as follows: l Frame rate priority: The frame rate stability is preferentially ensured. However, if the scenario is complex or if the object moves quickly in an image, the actual bit rate can be greater than the preset value. l Image quality priority: The image quality is preferentially ensured. However, if the scenario is complex or if the object moves quickly in an image, frame loss may occur or live video may not be played smoothly. Bit rate upper limit The parameter is available only when you set Bit rate type to Variable bit rate. The bit rate range is associated with the resolution. Frame rate The frame rate is the number of frames displayed in a second. Increasing the frame rate improves the video quality but consumes more bandwidth. Image quality The parameter is available only when you set Coding protocol to H.264 and Bit rate type to Variable bit rate. NOTICE Better image quality indicates that more network bandwidth is consumed. Configure a proper image quality value based on the site requirements. I-frame interval The parameter is available only when you set Coding protocol to H.264. I-frame is an intra-coded frame that represents a fixed image independent of other picture types. Each group of pictures (GOP) begins with this type of frame.Decreasing the I-frame interval improves the video quality but consumes more bandwidth. NOTE It is recommended that the I-frame interval be set to two times of the frame rate. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 34 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description JPEG quality The parameter is available only when you set Coding protocol to MJPEG. Increasing the JPEG quality improves the video quality but consumes more bandwidth. Step 3 Click Save. ----End 6.1.2 Setting Audio Stream Parameters You can set audio parameters based on the site requirements, such as audio format, input port type, and audio rate. Procedure Step 1 Choose Channel Configuration > Channel Configuration > Video&Audio Stream Parameters. The Video&Audio Stream Parameters page is displayed, as shown in Figure 6-2. Figure 6-2 Video&Audio Stream Parameters page Step 2 Set audio stream parameters on the right of the page. For detailed parameter description, see Table 6-3. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 35 IPC6112-D Configuration Guide 6 Setting Video Parameters Table 6-3 Parameter description Parameter Description Audio format Different areas have varied audio formats. The options are as follows: l G.711u: primarily used in North America and Japan. l G.711a: primarily used in Europe and China. l G.726: primarily used when bandwidth is strained. NOTE You need to re-request the media stream to take effect after changing the audio format. Input volume Controls the input volume. Output volume Controls the output volume. Audio rate The parameter is available only when you set Audio format to G. 726. Increasing the audio rate improves the audio quality but consumes more bandwidth. Step 3 Click Save. ----End 6.2 Configuring a Stream Package By configuring a stream package, you can predefine several common video and audio stream parameters for quick invoking in the future. Context A stream package is a template containing predefined configurations of video and audio streams. For details about how to invoke a stream package, see 3.5 Selecting a Stream Package. Procedure Step 1 Choose Settings > Channel Configuration > Stream Package Configuration. The Stream Package Configuration page is displayed, as shown in Figure 6-3. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 36 IPC6112-D Configuration Guide 6 Setting Video Parameters Figure 6-3 Stream Package Configuration page Step 2 Click Add. The page for configuring a stream package is displayed, as shown in Figure 6-4. Figure 6-4 Configuring a stream package Step 3 Set stream package parameters. The stream package parameters include a stream package name and description as well as video and audio stream parameters. Video stream parameter description describes video stream parameters, and Audio stream parameter description describes audio stream parameters. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 37 IPC6112-D Configuration Guide 6 Setting Video Parameters Step 4 Click Save. NOTE l You can modify parameters of existing stream packages except for the stream package name and description. Select a stream package and click Edit. l You can also copy parameters of existing stream packages. Select a stream package and click Copy, and you can then customize a stream package based on the copied parameters. l You can delete customized stream packages. Select a customized stream package and click Delete. ----End 6.3 Setting ISP Parameters By setting Image Signal Processing (ISP) parameters, you can adjust video images to adapt to different surveillance scenarios. NOTICE ISP parameters are associated with each other. Set the ISP parameters strictly based on the site requirements to prevent poor image quality or overexposure. Step 1 Choose Settings > Channel Configuration > ISP Parameters. The page for ISP Parameters is displayed, as shown in Figure 6-5. Figure 6-5 ISP Parameters tab page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 38 IPC6112-D Configuration Guide 6 Setting Video Parameters Step 2 Set ISP parameters. For detailed parameter description, see Table 6-4. Table 6-4 ISP Parameter description Parameter Description Day/Night mode The day/night mode helps the IPC to adapt to low illumination conditions. The options are as follows: l Auto (default): The IPC automatically switches between day and night modes based on illumination conditions. l Color: The IPC captures color images. l B/W: The IPC captures black and white images. Day/Night sensitivity This parameter is available only when you set Day/Night mode to Auto. The day/night sensitivity refers to sensitivity for switching between color mode and B/W mode. A higher sensitivity indicates higher flexibility to switch from B/W mode to color mode. The default value is High. Gain limit This parameter is available when you set Day/Night mode to Color or B/W. The gain limit function is used to restrict the upper limit of the Automatic Gain Control (AGC). l In the case of low illumination conditions, the AGC can be enhanced to improve image brightness. However, a high level of AGC will increase the image noise and degrade the image quality. Set this parameter based on the site requirements. l When Metering mode is set to Average metering in infrared light conditions, over-exposure will occur on the area with light in the foreground. By setting this parameter, this phenomenon can be eased. Exposure compensation coefficient Exposure compensation is a technique for adjusting the exposure indicated by a photographic exposure meter, in consideration of factors that may cause the indicated exposure to result in a less-than-optimal image. Auto aperture l If you select the check box, the aperture is automatically adjusted. The default value is selected. l If you deselect the check box, the fixed aperture is the maximum aperture. NOTE When the auto aperture function is enabled but the aperture cannot be fixed (resulting in flashing video image), you can disable the auto aperture function. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 39 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description Background frequency A flashing background environment influences the image quality. To obtain high-resolution images, you can set the background frequency to suit lighting conditions. Select a proper background frequency based on the standard frequency of the power grid. The default value is Disable. NOTE Disable the background frequency in natural light. Dynamic range compressor This function is used to compress the dynamic range based on the human vision and increase brightness of dark areas to retain more image details and ensure clear images. NOTE When Dynamic range compressor is set to Manual, you can drag the Coefficient slider or enter a value in the spin box to adjust the coefficient. The value is an integer ranging from 0 to 255. A larger value indicates a greater increase of the image brightness. Backlight compensation This parameter is available only when you set Dynamic range compressor to Disable. This parameter is available only when you set Backlight/WDR/light suppression to Backlight compensation Metering mode Various metering modes are provided to allow users to select the most appropriate one for use in a variety of lighting conditions. The options are as follows: l Center-weighted average metering: In this metering mode, the camera averages the exposure for the entire metering area, but with greater emphasis on the center metering zones. l Average metering: In this metering mode, the camera uses the light information coming from the entire scene and averages for the final exposure setting, giving no weighting to any particular portion of the metered area. Shutter speed This parameter is available only when you set Background frequency to Disable. A higher shutter speed indicates a longer exposure time. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 40 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description White balance mode White balance adjusts the color circuit within a camera to remove color cast and ensure accurate color reproduction in various lighting conditions. The options are as follows: l Auto: The camera automatically adjusts the red and blue offsets in environments where the color temperature ranges from 3000 K to 7500 K. Video images may slant blue in the morning or at dusk. l Manual: The red and blue offsets must be adjusted manually. l Indoor: The camera automatically adjusts the red and blue offsets in indoor environments where the color temperature ranges from 4500 K to 5500 K and tungsten lamps or incandescent lamps are used. l Outdoor: This mode applies to sunny outdoor environments where the color temperature ranges from 5500 K to 6500 K. l Fixed sodium lamp: This mode applies to environments where the color temperature ranges from 2000 K to 2300 K and sodium lamps are turned on. NOTE l When White balance mode is set to Auto, you can drag the sliders or enter values in the spin boxes to adjust the blue and red fine-tune offset values. These values are integers ranging from 0 to 255. l When White balance mode is set to Manual, you can drag the sliders or enter values in the spin boxes to adjust the blue and red intense-tune offset values. These values are integers ranging from 0 to 255. l It is recommended that you use the Auto mode. Noise reduction switch Noise reduction level is available only when you set Noise reduction switch to Enable. Increasing the noise reduction level improves the noise reduction effect but decreases the image clarity. Brightness Indicates an attribute of visual perception in which a source appears to be radiating or reflecting light. Hue Indicates the degree to which a stimulus can be described as similar to or different from stimuli that are described as red, green, blue, and yellow. Saturation Indicates the colorfulness of a color relative to its own brightness. Contrast Contrast is the ratio of black and white colors in an image. l Increasing the contrast improves the image clarity and color brightness. l Decreasing the contrast dims the entire image. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 41 IPC6112-D Configuration Guide 6 Setting Video Parameters Parameter Description Sharpness Sharpness reflects the image clarity and edge sharpness. Aperture correction Ensure that the aperture is adjusted in a bright light and consistent scenario. Otherwise, the accuracy of the adjusted aperture may be affected. Click Reset to adjust the aperture. Used to restore the ISP parameters to default values. ----End 6.4 Setting ROI Parameters By setting a region of interest (ROI), you can set the ROI quality to differentiate the ROI from other image regions. The ROI effect is prominent at a low bit rate. Prerequisites The ROI function is available only when you set Coding protocol to H.264. Procedure Step 1 Choose Settings > Channel Configuration > ROI Parameters. The ROI Parameters page is displayed, as shown in Figure 6-6. Figure 6-6 ROI Parameters page Step 2 To enable ROI, select Enable. Step 3 Select a value from the Code stream type drop-down list box. Step 4 Click Add. An ROI is displayed on the live video image. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 42 IPC6112-D Configuration Guide 6 Setting Video Parameters NOTE l You can add only one ROI at a time. If you need to add more ROIs, click Add again. l A maximum of four ROIs can be added. Step 5 Use the mouse to adjust the ROI location and size. Step 6 Select the ROI and set its quality. NOTE l When the ROI function is enabled, the ROI quality is the difference between the current ROI area and non-ROI area. l With the increase of the ROI quality value, the image quality inside the ROI area increases, while the quality outside the ROI area decreases. The larger the ROI quality value is, the clearer images captured within the ROI area become. l After you set ROI Quality, the definition of the image (including the OSD text) in some parts outside the ROI area decreases. Step 7 Click Save. NOTE l To delete an ROI, select the ROI on the live video image and click Delete. l To delete all ROIs, click Delete all. ----End 6.5 Setting Privacy Mask Parameters You can set a privacy mask area on the live video for privacy protection. Context NOTICE The device does not support privacy mask areas during PTZ rotation or lens zooming. Exercise caution when rotating the PTZ and zooming in or out on the lens because the privacy mask area may be exposed. Procedure Step 1 Choose Settings > Channel Configuration > Privacy Mask Parameters. The page for Privacy Mask Parameters is displayed, as shown in Figure 6-7. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 43 IPC6112-D Configuration Guide 6 Setting Video Parameters Figure 6-7 Privacy Mask Parameters tab page Step 2 To enable the privacy mask function, select Enable. Step 3 Click Add privacy or Add mosaics. A privacy mask area is displayed on the video image. NOTE l You can add only one privacy mask area at a time. After the add operation is complete, save data for the settings to take effect. l The privacy mask areas on live video images are displayed in black or mosaics effect. You can add a maximum of eight black areas and a maximum of two mosaics areas. Step 4 Use the mouse to adjust the location and size of the privacy mask area. Step 5 Click Save. Step 6 Go to the Preview page and check whether the location and size of the privacy mask area meet the requirements. l If yes, the configuration is complete. l If no, configure the privacy mask area again. NOTE You can delete unnecessary privacy mask areas. In the No. area, select the ID of the privacy mask area to delete, and click Delete. ----End 6.6 Setting Motion Detection Parameters An alarm is generated when an object moves within the specified surveillance range of the camera. Procedure Step 1 Choose Settings > Channel Configuration > Motion Detection Parameters. The page for setting motion detection parameters is displayed, as shown in Figure 6-8. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 44 IPC6112-D Configuration Guide 6 Setting Video Parameters Figure 6-8 Motion detection Parameters tab page Step 2 To enable motion detection, select Enable. Step 3 Click Add. A motion detection area is displayed on the live video image. NOTE l You can add only one motion detection area at a time. If you need to add more motion detection areas, click Add again. l A maximum of four motion detection areas can be added. Step 4 Use the mouse to adjust the location and size of the motion detection area. Step 5 Set parameters. For detailed parameter description, see Table 6-5. Table 6-5 Parameter description Parameter Description Alarm check interval Time interval at which the system checks for new alarms. The system then reports detected alarms to the surveillance platform. NOTE l The MTU value is an integer ranging from 1 to 256. The default value of is 5. l Only one alarm is reported if an object keeps moving in the surveillance range of the camera within a single alarm check interval. This is to avoid repeated alarms. Sensitivity Indicates the sensitivity of motion detection. NOTE l The MTU value is an integer ranging from 1 to 5. The default value of is 3. l A larger value indicates higher sensitivity. To detect slight motion, it is recommended that you set the sensitivity to a larger value. Step 6 Click Save. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 45 IPC6112-D Configuration Guide 6 Setting Video Parameters NOTE l To delete a motion detection area, select the motion detection area on the live video image and click Delete. l To delete all motion detection areas, click Delete all. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 46 IPC6112-D Configuration Guide 7 Setting Network Parameters 7 Setting Network Parameters About This Chapter This section describes how to set network parameters, such as IP filter parameters, stream smoothing parameters, and bandwidth adaptive parameters. 7.1 Setting Basic Network Parameters By setting basic network parameters, you can quickly perform basic network configurations on the device, such as the maximum size of data packets transferred on the network, data transmission quality, and against attacks parameters. 7.2 Setting IP Filter Parameters You can use the IP filter function to allow or deny the access of IP data packets coming from a specified IP network segment, port, or using a specified protocol, to the IPC. 7.3 Setting Stream Smoothing Parameters By setting stream smoothing parameters, you can restrict the speed for sending data to keep stable network bandwidth occupation and ensure the stability and reliability of data stream transmission. 7.4 Setting Bandwidth Adaptive Parameters With the bandwidth adaptive function enabled, the IPC will use an appropriate bit rate that best suits the current network conditions to transfer video images. This approach ensures the image quality. 7.5 Setting 802.1X Parameters 802.1X is a network connection protocol used to authenticate devices connected to the network. It can prevent unauthorized users/equipment from accessing the LAN/WLAN through an access port. If the switch in the network has been configured with 802.1X parameters, the 802.1X parameters also need to be configured on the IPC. Otherwise, you may not log in to the IPC. 7.6 Setting SNMP Parameters By setting Simple Network Management Protocol (SNMP) parameters, you can view and modify IPC configurations on the network management system (NMS), which facilitates IPC maintenance and management. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 47 IPC6112-D Configuration Guide 7 Setting Network Parameters 7.1 Setting Basic Network Parameters By setting basic network parameters, you can quickly perform basic network configurations on the device, such as the maximum size of data packets transferred on the network, data transmission quality, and against attacks parameters. 7.1.1 Setting MTU Parameters You can set maximum transmission unit (MTU) parameters to specify the maximum size of data packets transferred on the network. Procedure Step 1 Choose Settings > Network Configuration > Network Parameters. The page for Network Parameters is displayed. Step 2 Enter an MTU value, as shown in Figure 7-1. Figure 7-1 MTU value NOTE l The MTU value is an integer ranging from 800 to 1500. The default value of is 1500. l A small MTU increases the system load. When high-consumption features (such as SEC) are enabled, the CPU usage becomes high. In this case, do not set a small MTU. Step 3 Click Save. ----End 7.1.2 Setting QoS Parameters QoS is a network security mechanism for resolving network issues such as delay and congestion. When the network is overloaded or congested, QoS ensures that the packets of important services are not delayed or discarded, and therefore ensures data transmission quality. Procedure Step 1 Choose Settings > Network Configuration > Network Parameters. The page for Network Parameters is displayed. Step 2 In the QoS parameters area, set Media stream DSCP and Signaling stream DSCP. DSCP is short for differentiated services code point, as shown in Figure 7-2. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 48 IPC6112-D Configuration Guide 7 Setting Network Parameters Figure 7-2 QoS parameters l Media stream: media transferred and played over the network in streaming mode, such as audio, video, and multimedia files. l Signaling stream: signaling and control information, such as registration and live video viewing requests. NOTE The value is an integer ranging from 0 to 63. A larger value means a higher priority. The default values of are0. Step 3 Click Save. ----End 7.1.3 Setting Attack Defense Parameters The Received rate limit parameter specifies the maximum number of packets that an IPC can receive per second, defending IPC from network flood attacks. Procedure Step 1 Choose Settings > Network Configuration > Network Parameters. The page for Network Parameters is displayed. Step 2 In the Against attacks parameters area, set Received rate limit, as shown in Figure 7-3. Figure 7-3 Against attacks parameters NOTE The value is an integer ranging from 2000 to 8000. The default value of is 6000. Step 3 Click Save. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 49 IPC6112-D Configuration Guide 7 Setting Network Parameters 7.2 Setting IP Filter Parameters You can use the IP filter function to allow or deny the access of IP data packets coming from a specified IP network segment, port, or using a specified protocol, to the IPC. Context l An IP address segment is obtained by performing a logical-AND of the IP address and subnet mask. l A maximum of three IP filter rules can be added. Procedure Step 1 Choose Settings > Network Configuration > IP Filter. The IP Filter page is displayed, as shown in Figure 7-4. Figure 7-4 IP Filter page Step 2 To enable the IP filter function, select Enable. Step 3 Select an IP filter rule as required from the drop-down list box. The IP filter rule has two options: Deny and Allow, that is, denying or allowing the access of IP data packets coming from a specified IP network segment, port, or using a specified protocol, to the IPC. Step 4 Click Add. Step 5 Set IP address, Subnet mask, Port range, and Protocol type in the Add filter rule page, as shown in Figure 7-5. Figure 7-5 Add filter rule page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 50 IPC6112-D Configuration Guide 7 Setting Network Parameters NOTE l Both the start and end port numbers must be within the range of 0 to 65535. The start port number must be equal to or less than the end port number. l If you select All, all port numbers within the range of 0 to 65535 are filtered. l If a filter rule shown in Figure 7-5 is configured under Deny, the IPC does not process TCP packets received on port 80 from 192.168.0.200. Step 6 Click OK. The IP Filter page is displayed. Step 7 Click Save. NOTE You can click Modify or Delete in an existing IP filter rule to modify or delete it. ----End 7.3 Setting Stream Smoothing Parameters By setting stream smoothing parameters, you can restrict the speed for sending data to keep stable network bandwidth occupation and ensure the stability and reliability of data stream transmission. Prerequisites Before configuring stream smoothing parameters, make sure that you have set the Coding protocol parameter to H.264 on the Video Stream Parameters page. NOTE Do not enable the self-adaptive bandwidth function when the bit rate stream smoothing function is enabled. Otherwise, the bandwidth may be inaccurately calculated. Procedure Step 1 Choose Settings > Network Configuration > Stream Smoothing Parameters. The Stream Smoothing Parameters page is displayed, as shown in Figure 7-6. Figure 7-6 Stream Smoothing Parameters page Step 2 Select Enable. Step 3 Set TCP Stream smoothness coefficient and UDP Stream smoothness coefficient. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 51 IPC6112-D Configuration Guide 7 Setting Network Parameters NOTE l When the smoothness coefficient is greater than 1, the limited bandwidth is 50 Mbit/s. When the smoothness coefficient is 100, the limited bandwidth is 1 Mbit/s. l A larger smoothness coefficient indicates a stricter restriction on the speed for sending data and a stronger smoothness effect. Step 4 Click Save. ----End 7.4 Setting Bandwidth Adaptive Parameters With the bandwidth adaptive function enabled, the IPC will use an appropriate bit rate that best suits the current network conditions to transfer video images. This approach ensures the image quality. Prerequisites Bandwidth adaptive parameters are available only when: l Stream type is set to Primary stream. l Coding protocol is set to H.264. l Bit rate type is set to Constant bit rate. l The dynamic bit rate function is disabled. NOTE Do not enable the bit rate stream smoothing function when the self-adaptive bandwidth function is enabled. Otherwise, the bandwidth may be inaccurately calculated. Procedure Step 1 Choose Settings > Network Configuration > Bandwidth Adaptive Parameters. The Bandwidth Adaptive Parameters page is displayed, as shown in Figure 7-7. Figure 7-7 Bandwidth Adaptive Parameters page Step 2 Select Bandwidth adaptive. Step 3 Click Save. NOTE You can click to view the bit rate of the current primary stream. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 52 IPC6112-D Configuration Guide 7 Setting Network Parameters 7.5 Setting 802.1X Parameters 802.1X is a network connection protocol used to authenticate devices connected to the network. It can prevent unauthorized users/equipment from accessing the LAN/WLAN through an access port. If the switch in the network has been configured with 802.1X parameters, the 802.1X parameters also need to be configured on the IPC. Otherwise, you may not log in to the IPC. NOTE 802.1X parameters set on the IPC are valid only when the switch supports the MD5 authentication. Procedure Step 1 Choose Settings > Network Configuration > 802.1X Parameters. The 802.1X Parameters page is displayed, as shown in Figure 7-8. Figure 7-8 802.1X Parameters page Step 2 Select Enable. Step 3 Set EAPOL version, EAP identity, and password. EAPOL is short for extensible authentication protocol over LAN. NOTE l Obtain specific parameter values from the network administrator. l To improve security, the password must consist of 8 to 20 characters and contain at least two types of the following: digits, letters and special characters. Step 4 Click Save. ----End 7.6 Setting SNMP Parameters By setting Simple Network Management Protocol (SNMP) parameters, you can view and modify IPC configurations on the network management system (NMS), which facilitates IPC maintenance and management. Context When the IPC is connected to the NMS through the SNMP protocol, you can obtain and modify IPC configurations on the NMS. The SNMP protocol includes the SNMP v1, SNMP v2c, and SNMP v3 versions. NOTE To improve security, you are advised to use SNMP v3 and set Privacy protocol to AES. The IPC reports related information to the NMS. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 53 IPC6112-D Configuration Guide 7 Setting Network Parameters Set SNMP parameters based on the site requirements. 7.6.1 Set SNMP v1/v2c parameters When SNMP v1 or SNMP v2c is used, the NMS visits the IPC using a community name with the read-only or read-write right. Context Two sets of interaction parameters have been set by default. You can use the default settings, or click Modify or Delete to modify or delete them. When SNMP v1 or SNMP v2c is used, you can set a maximum of three sets of interaction parameters. This section mainly describes how to add a set of interaction parameters. Procedure Step 1 Choose Settings > Network Configuration > SNMP Parameters. The SNMP Parameters page is displayed, as shown in Figure 7-9. Figure 7-9 SNMP Parameters page Step 2 Click Add in the SNMP v1/v2c Parameters area. The page for setting interaction parameters is displayed, as shown in Figure 7-10. Figure 7-10 Setting SNMP v1/v2c parameters Step 3 Set Community name, Confirm name and Community property. When Community property is set to Readonly, you can only view IPC configurations on the NMS. When Community property is set to Read&Write, you can view and modify IPC configurations on the NMS. Step 4 Click OK. The SNMP Parameters page is displayed. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 54 IPC6112-D Configuration Guide 7 Setting Network Parameters Step 5 Click Save. ----End 7.6.2 Set SNMP Event Trap Parameters SNMP event trap parameters must be set for the IPC, so the IPC can actively report related information to the NMS. NOTICE All parameters on the IPC except Receiver IP must be the same as those on the NMS. If they are different, the IPC may fail to report information to the NMS. Step 1 Choose Settings > Network Configuration > SNMP Parameters. The SNMP Parameters page is displayed, as shown in Figure 7-11. Figure 7-11 SNMP Parameters page Step 2 Click Add in the SNMP trap area. The page for setting SNMP event trap parameters is displayed, as shown in Figure 7-12. Figure 7-12 Setting SNMP event trap parameters Step 3 Set parameters. For detailed parameter description, see Table 7-1. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 55 IPC6112-D Configuration Guide 7 Setting Network Parameters Table 7-1 Parameter description Parameter Description Receiver IP NMS IP address. Receiver port NMS port number. Version Version number of the SNMP protocol used for connecting the IPC to the NMS. Community name This parameter is available only when you set Version to v1 or v2. Community name for the IPC to access the NMS. User name This parameter is available only when you set Version to v3. User name for the IPC to access the NMS. Security level This parameter is available only when you set Version to v3. Security level of user rights. The options are as follows: l No security Users are not allowed to view or modify IPC configurations. l Authentication Users can only view IPC configurations. l Authentication and privacy Users can view and modify IPC configurations. Authentication protocol This parameter is available only when you set Version to v3 and Security level to Authentication or Authentication and privacy. Protocol used for IPC authentication. Authentication password This parameter is available only when you set Version to v3 and Security level to Authentication or Authentication and privacy. Password used for IPC authentication. NOTE It is recommended that the password meet the following conditions: l The password consists of 8 to 20 characters. l The password contains at least two types of the following: lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special characters (including the space character and the following: `~!@#$%^&*()-_=+\|[{}];:'",<.>/?). l The password must be different from the user name or the reverse text of the user name. Privacy protocol This parameter is available only when you set Version to v3 and Security level to Authentication and privacy. Private key encryption protocol used for IPC authentication. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 56 IPC6112-D Configuration Guide 7 Setting Network Parameters Parameter Description Privacy This parameter is available only when you set Version to v3 and Security level to Authentication and privacy. Key used for IPC authentication. NOTE It is recommended that the key meet the following conditions: l The key consists of 8 to 20 characters. l The key contains at least two types of the following: lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special characters (including the space character and the following: `~!@#$ %^&*()-_=+\|[{}];:'",<.>/?). l The key must be different from the user name or the reverse text of the user name. l To improve security, the value of Privacy must be different from Authentication protocol. Step 4 Click OK. The SNMP Parameters page is displayed. Step 5 Click Save. ----End 7.6.3 Configuring SNMP v3 User Information When SNMP v3 is used, the NMS visits the IPC using a user account in secure access mode. Different user accounts have different access rights. Context When SNMP v3 is used, you can configure a maximum of three SNMP v3 users. This section mainly describes how to add a new SNMP v3 user. Procedure Step 1 Choose Settings > Network Configuration > SNMP Parameters. The SNMP Parameters page is displayed, as shown in Figure 7-13. Figure 7-13 SNMP Parameters page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 57 IPC6112-D Configuration Guide 7 Setting Network Parameters Step 2 Click Add in the SNMP v3 user information area. The page for configuring SNMP v3 user information is displayed, as shown in Figure 7-14. Figure 7-14 Configuring SNMP v3 user information Step 3 Set parameters. For detailed parameter description, see Table 7-2. Table 7-2 Parameter description Parameter Description User name User name for the NMS to visit the IPC. This parameter is set on the IPC, which must be the same as that configured on the NMS. NOTE l A user name consists of 5 to 16 characters. l A user name contains characters including digits and case sensitive letters. Security Security level of user rights. The options are as follows: l No security Users are not allowed to view or modify IPC configurations. l Authentication Users can only view IPC configurations. l Authentication and privacy Users can view and modify IPC configurations. Authentication protocol This parameter is available only when you set Security to Authentication or Authentication and privacy. Protocol for user authentication. Authentication password This parameter is available only when you set Security to Authentication or Authentication and privacy. Password for user authentication. NOTE The password must meet the following requirements: l The password consists of 8 to 20 characters. l The password contains at least two types of the following: lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special characters (including the space character and the following: `~!@#$%^&*()-_=+\|[{}];:'",<.>/?). l The password must be different from the user name or the reverse text of the user name. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 58 IPC6112-D Configuration Guide 7 Setting Network Parameters Parameter Description Confirm password This parameter is available only when you set Security to Authentication or Authentication and privacy. Confirm password for user authentication. Privacy protocol This parameter is available only when you set Security to Authentication and privacy. Privacy protocol for user authentication. Privacy This parameter is available only when you set Security to Authentication and privacy. Key for user authentication. NOTE The key must meet the following requirements: l The key consists of 8 to 20 characters. l The key contains at least two types of the following: lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special characters (including the space character and the following: `~!@#$ %^&*()-_=+\|[{}];:'",<.>/?). l The key must be different from the user name or the reverse text of the user name. l To improve security, the value of Privacy must be different from Authentication protocol. Confirm privacy Confirm key for user authentication. Step 4 Click Save. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 59 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters 8 Setting PTZ Control Parameters About This Chapter 8.1 Setting PTZ and Serial Port Parameters You can set parameters for connecting the PTZ to cameras through the serial port, for example, serial port parameters and transparent channel parameters. 8.2 Setting Preset Position Parameters After a preset position is configured, you can quickly rotate the IPC to the required position. You can add, modify, and delete preset positions. A maximum of 256 preset positions can be added for an IPC. 8.3 Setting Tour Track Parameters You can set a tour track that consists of multiple preset positions. After you enable the tour track, the IPC shoots video along the tour track. You can set a maximum of eight tour tracks. A maximum of thirty-two preset positions can be added to a single tour track. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 60 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters 8.1 Setting PTZ and Serial Port Parameters You can set parameters for connecting the PTZ to cameras through the serial port, for example, serial port parameters and transparent channel parameters. 8.1.1 Setting Serial Port Parameters You can set serial port parameters for the IPC to implement communication with the PTZ. Prerequisites The IPC is connected to an external PTZ, and the PTZ has been configured. Procedure Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters. The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-1. Figure 8-1 PTZ&Serial Port Parameters page Step 2 Set serial port parameters. For detailed parameter description, see Table 8-1. Table 8-1 Parameter description Issue 02 (2016-04-06) Parameter Description No. ID of the serial port. Baud rate Communication rate, which must be the same as that of the connected PTZ. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 61 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters Parameter Description Data bit Actual number of data bits used for the communication. Stop bit Number of bits used for marking the end of the serial port data. Parity check bit Method to check the serial port data. Step 3 Click Save. ----End 8.1.2 Setting Transparent Channel Parameters The transparent channel is a data transmission channel provided in the SDK protocol. Prerequisites The IPC is connected to an external PTZ, and the PTZ has been configured. Procedure Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters. The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-2. Figure 8-2 PTZ&Serial Port Parameters page Step 2 Set transparent channel parameters. NOTE The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot be selected at the same time. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 62 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters Step 3 Click Save. ----End 8.1.3 Setting PTZ Parameters You can set PTZ parameters to control IPCs using the PTZ. Prerequisites The IPC is connected to an external PTZ, and the PTZ has been configured. Procedure Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters. The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-3. Figure 8-3 PTZ&Serial Port Parameters page Step 2 Set PTZ parameters. For detailed parameter description, see Table 8-2. Before setting PTZ parameters on the IPC web client, verify that the external PTZ is connected and configured. NOTE l The PTZ parameters configured on the IPC must be the same as those configured on the external PTZ. Otherwise, the PTZ functionality may not work properly. l The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot be selected at the same time. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 63 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters Table 8-2 Parameter description Parameter Description PTZ ID Unique ID of the PTZ. Enable serial port Indicates whether to enable the serial port. Serial port ID The same as the PTZ serial port number. PTZ protocol The same as the PTZ protocol. PTZ address The same as the PTZ address. Direction control Enables forward or backward PTZ control: l Forward Enables the forward control of the PTZ. For example, if you click the left button, the PTZ moves leftward. l Backward Enables the backward control of the PTZ. For example, if you click the left button, the PTZ moves rightward. Wiper linkage switch output 1 Indicates whether to enable the wiper linkage switch output 1. NOTE l To use the rain wiper that is controlled by the Boolean value, connect the rain wiper to Boolean value output 1 and enable this function. l You cannot enable this function if Boolean value output 1 connects to an alarm device. l If this function is disabled, the rain wiper button is unavailable. Step 3 Click Save. ----End 8.2 Setting Preset Position Parameters After a preset position is configured, you can quickly rotate the IPC to the required position. You can add, modify, and delete preset positions. A maximum of 256 preset positions can be added for an IPC. Context The IPC's horizontal shooting angle, vertical shooting angle, and zoom times can be stored as a preset position. The preset position can be numbered. Procedure Step 1 Choose Settings > PTZ Configuration > Preset Parameters. The Preset Parameters page is displayed, as shown in Figure 8-4. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 64 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters Figure 8-4 Preset Parameters page NOTE l Home position is a special preset to which a pan-tilt-zoom (PTZ) camera automatically rotates if users do not control the rotation direction of the camera within a specified period. l The preset position numbered 0 is the home position by default. You can move the camera to a specified position through the PTZ control panel and set the position as the home position. l If no home position is configured, the name displayed is Home (Not set). If a home position is configured, the name displayed is Home (Custom location). l Home position cannot be deleted. Step 2 Adjust the PTZ and determine a preset position. Step 3 Click Add. The page for Add Preset is displayed. Step 4 Select a preset number and enter a name for the preset position. A preset name contains a maximum of 31 characters including Chinese characters, letters, digits, and other characters visible on the keyboard. NOTE A Chinese word occupies three characters in this Web page. If you attempt to set the preset name to Chinese words, the preset name can contain a maximum of 10 Chinese words. Step 5 Click Save. The added preset position is displayed in the preset position list. NOTE l To modify or delete a preset position, select it and click Setting or Delete. l To delete all preset positions, click Delete all. l You cannot delete an enabled home position or a preset position in a tour track. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 65 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters 8.3 Setting Tour Track Parameters You can set a tour track that consists of multiple preset positions. After you enable the tour track, the IPC shoots video along the tour track. You can set a maximum of eight tour tracks. A maximum of thirty-two preset positions can be added to a single tour track. Procedure Step 1 Choose Settings > PTZ Configuration > Tour Track Parameters. The Tour Track Parameters page is displayed, as shown in Figure 8-5. Figure 8-5 Page for setting tour track parameters Step 2 Click Add. The Create tour track page is displayed, as shown in Figure 8-6. Figure 8-6 Adding a tour track Step 3 Set the tour track. 1. Issue 02 (2016-04-06) Set Track name. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 66 IPC6112-D Configuration Guide 8 Setting PTZ Control Parameters NOTE A Chinese word occupies three characters in this Web page. If you attempt to set the track name to Chinese words, the track name can contain a maximum of 10 Chinese words. 2. Click Add Preset. The Add preset to guard tour page is displayed. 3. Select specified preset positions from the Preset drop-down list box and set the Dwell duration. NOTE – For the cameras with PTZs connected, the value of Dwell duration(s) must be longer than the time required for rotating a camera from a previous preset to the specified preset. – For the cameras with PTZs connected, if you adjust the rotation speed of the PTZ camera after configuring a tour track, the value of Dwell duration(s) may be smaller than the time required for rotating a camera from a previous preset to the specified preset. In this case, reset Dwell duration(s). 4. Click OK. The Create tour track page is displayed. 5. Add more preset positions by following the preceding steps. Step 4 Click Save. The tour track is successfully added. NOTE l To enable a tour track, select the tour track and click Running. l To disable a tour track that is running, select the tour track and click Stop. l You can enable only one tour track at a time. If a tour track has been enabled and you enable another tour track, the tour track that has been enabled will automatically stop. l You can view the tour track status in the Status column. l To modify or delete a tour track, select it and click Modify or Delete. l To modify a tour track, you must stop the tour track first. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 67 IPC6112-D Configuration Guide 9 9 Configuring the Video Block Detection Function Configuring the Video Block Detection Function You can configure video block detection function for the full screen. After the configuration, an alarm will be generated when the camera lens is blocked. Procedure Step 1 Choose Settings > Intelligent Analysis > Video Block Detection. The Video Block Detection page is displayed, as shown in Figure 9-1. Figure 9-1 Video Block Detection tab page Step 2 Select Enable. Step 3 Set parameters. For detailed parameter description, see Table 9-1. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 68 IPC6112-D Configuration Guide 9 Configuring the Video Block Detection Function Table 9-1 Parameter description Parameter Description Alarm check interval Time interval at which the system checks for new alarms. NOTE Only one alarm is reported if multiple times of video block happen within a single alarm check interval. This is to avoid repeated alarms. Sensitivity Sensitivity for triggering an alarm. A higher sensitivity indicates that an object with a smaller block size and higher brightness can be identified. In this case, lens block alarms can be triggered more easily. NOTE l Sensitivity = 1: An alarm is generated when the block area ratio is about 95%. l Sensitivity = 2: An alarm is generated when the block area ratio is about 90%. l Sensitivity = 3: An alarm is generated when the block area ratio is about 85%. l Sensitivity = 4: An alarm is generated when the block area ratio is about 80%. l Sensitivity = 5: An alarm is generated when the block area ratio exceeds 70%. Step 4 Click Save. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 69 IPC6112-D Configuration Guide 10 Setting Alarm Parameters 10 Setting Alarm Parameters About This Chapter This section describes how to set alarm parameters, including alarm input and output parameters, temperature alarm parameters, alarm deployment plans, and alarm linkage policies. 10.1 Setting Alarm Input and Output Parameters Alarms can be linked by setting alarm input and output parameters. 10.2 Setting Temperature Alarm Parameters When the IPC operating temperature is out of a specific range (-15°C to +55°C), a temperature alarm is generated. 10.3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC, that is, specify a time segment for receiving specified alarms. If the IPC is not configured with any alarm deployment policy, no alarm is generated. 10.4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs, the system can trigger proper actions according to the preset alarm linkage policy. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 70 IPC6112-D Configuration Guide 10 Setting Alarm Parameters 10.1 Setting Alarm Input and Output Parameters Alarms can be linked by setting alarm input and output parameters. Procedure Step 1 Choose Settings > Alarm Configuration > Alarm I/O. The page for Alarm I/O is displayed, as shown in Figure 10-1. Figure 10-1 Alarm I/O tab page Step 2 Set parameters. For detailed parameter description, see Table 10-1. Table 10-1 Parameter description Parameter Alarm input Alarm output Description Device ID ID of the alarm input device. Enable Indicates whether to enable the alarm input function. Name User-defined device name. Type Select either Normal open or Normal close based on the device status. Alarm check interval Time interval at which the system checks for new alarms. Device ID ID of the alarm output device. / Manual control of the output device status. NOTE This function cannot be used with the alarm linkage function. If the function is used with the alarm linkage function, the alarm linkage actions will be affected. Name Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. User-defined device name. 71 IPC6112-D Configuration Guide 10 Setting Alarm Parameters Parameter Description Duration Duration of the alarm. NOTE If Duration is set to 0, the alarm persists permanently. Step 3 Click Save. ----End 10.2 Setting Temperature Alarm Parameters When the IPC operating temperature is out of a specific range (-15°C to +55°C), a temperature alarm is generated. Procedure Step 1 Choose Settings > Alarm Configuration > Temperature Alarm. The page for Temperature Alarm is displayed, as shown in Figure 10-2. Figure 10-2 Temperature alarm tab page Step 2 Select Enable. Step 3 Set Alarm check interval. NOTE Current temperature indicates the current IPC temperature. To update the current temperature, click the Temperature Alarm tab again. Step 4 Click Save. ----End 10.3 Setting Alarm Deployment Policy Parameters You can specify an alarm deployment policy for the IPC, that is, specify a time segment for receiving specified alarms. If the IPC is not configured with any alarm deployment policy, no alarm is generated. Context An alarm deployment policy includes device alarm deployment and alarm deployment plan. l The device alarm deployment can be video alarm deployment or alarm input X deployment. l The alarm deployment plan allows users to specify the alarm time for different types of incidents. A single incident type supports a maximum of eight alarm deployment time. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 72 IPC6112-D Configuration Guide 10 Setting Alarm Parameters NOTE By default, alarm deployment is enabled for all subdevices of an IPC at any time. Procedure Step 1 Choose Settings > Alarm Configuration > Alarm Deployment Policy. The Alarm Deployment Policy page is displayed, as shown in Figure 10-3. Figure 10-3 Alarm Deployment Policy page Step 2 Select a device alarm deployment in the Device alarm deployment area. Table 10-2 describes the device alarm deployment. Table 10-2 Alarm deployment types Parameter Description Video alarm deployment Indicates whether to generate an alarm when a specified incident occurs. The incidents include motion detection, lens block, tripwire detection, intrusion detection, loitering detection, abandoned object detection, and removed object detection. l Enabled: When a specified incident (specified in Incident type) occurs during the alarm deployment time, an alarm is generated. l Disabled: When a specified incident (specified in Incident type) occurs during the alarm deployment time, no alarm is generated. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 73 IPC6112-D Configuration Guide 10 Setting Alarm Parameters Parameter Description Alarm input X deployment (Input1) l Enabled: When an Alarm input X incident (specified in Incident type) occurs during the alarm deployment time, an alarm is generated. l Disabled: When an Alarm input X incident (specified in Incident type) occurs during the alarm deployment time, no alarm is generated. Step 3 Select an incident from the Incident type drop-down list box. Step 4 Click Add Plan. The page for adding a plan is displayed, as shown in Figure 10-4. Figure 10-4 Add Plan tab page Step 5 Set the start time, end time, and cyclic mode, and select weekdays. Step 6 Click OK. The Alarm Deployment Policy page is displayed. Step 7 Click Save. NOTE You can modify or delete existing alarm deployment plans. To modify or delete an alarm deployment plan, select the incident type to which the alarm deployment plan belongs and click Modify or Delete in Deployment time. ----End 10.4 Setting Alarm Linkage Policy Parameters When an exception such as lens block occurs, the system can trigger proper actions according to the preset alarm linkage policy. Procedure Step 1 Choose Settings > Alarm Configuration > Alarm Linkage Policy. The Alarm Linkage Policy page is displayed, as shown in Figure 10-5. Figure 10-5 Alarm linkage policy tab page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 74 IPC6112-D Configuration Guide 10 Setting Alarm Parameters Step 2 Set the alarm event and alarm output parameters. NOTE l The alarm event indicates what alarm incident will be linked with an action. l The alarm output indicates the alarm output device. Step 3 Click Save. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 75 IPC6112-D Configuration Guide 11 Querying Logs 11 Querying Logs Logs are the main information source for maintenance engineers to locate faults. They also serve as the basis for terminal users to collect fault information. When a fault occurs, maintenance engineers and terminal users can locate and rectify the fault by checking the generated log information. NOTE Check the log capacity periodically. It is recommended that logs be backed up monthly. Procedure Step 1 Choose Maintenance > log on the main page. The Log page is displayed, as shown in Figure 11-1. Figure 11-1 Log Step 2 Query logs. 1. Select the date, start time, end time, and log type on the left. NOTE After Language is set, only newly generated log information is displayed in the configured language. 2. Click Query. The results are displayed on the right. NOTE To query the archived logs, use the One-Click Collectionto download more logs. Step 3 Download logs. Click One-Click Collection and download logs to a local PC. After logs are downloaded, you can view them using WordPad. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 76 IPC6112-D Configuration Guide 11 Querying Logs NOTE l The default name of the log file downloaded through One-Click Collection is log.tar.gz. You must change the file name in *.tar.gz format. l For more information about logs, see the Log Reference. l Use the download function of the browser. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 77 IPC6112-D Configuration Guide 12 Managing the System 12 Managing the System About This Chapter This section describes how to configure system operations. 12.1 Managing Users By level of rights, users are classified into three types: system administrator (admin), senior operator, and common operator. You can add, modify, or delete a user. 12.2 Managing the Configuration File You can upload and download the configuration file of an IPC. 12.3 Configuring the Web Login Protocol You can configure the Web server protocol. 12.4 Managing the Storage Device Using the storage management function, you can view the SD card status, limit the rate, and conduct continuous recording. 12.5 Setting Local Parameters You can set local parameters, such as the protocol type, data stream type, video stream type, and path where snapshots are saved. These settings take effect only on the local PC. 12.6 Viewing System Information You can query system information as required. 12.7 Viewing Media Stream Parameters You can view media stream parameters to understand the current media stream status. 12.8 Upgrading the IPC You can upgrade an IPC. 12.9 Restarting the IPC You can restart an IPC remotely. 12.10 Restoring the IPC to Factory Settings You can restore an IPC to its factory settings. 12.11 Collecting Information You can collect the system information, configuration file, and SSH logs with one click. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 78 IPC6112-D Configuration Guide 12 Managing the System 12.1 Managing Users By level of rights, users are classified into three types: system administrator (admin), senior operator, and common operator. You can add, modify, or delete a user. 12.1.1 Adding a User The admin user creates all initial users uniformly. When creating users, the admin user can bind roles to the users and assign rights to the roles. Procedure Step 1 Choose Settings > System Configuration > User Management. The User Management page is displayed, as shown in Figure 12-1. Figure 12-1 User Management tab page Step 2 Click Add. The dialog box for Add is displayed, as shown in Figure 12-2. Figure 12-2 Adding a user Step 3 Set parameters. For detailed parameter description, see Table 12-1. Table 12-1 Parameter description Parameter Description User Type Select a user type from the drop-down list box. Users of different levels have different rights. The options are as follows: l System administrators: They have all operation rights. They can add senior operators and common operators. l Senior operators: They have all operation rights except for those exclusive to system administrators. They can add common operators. l Common operators: They only have common operation rights, including viewing live video, setting PTZ parameters, and changing their own passwords. User Name Issue 02 (2016-04-06) Enter a name for the new user. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 79 IPC6112-D Configuration Guide 12 Managing the System Parameter Description Current user password Enter the password of the user who currently logs in. New user password Enter a password for the new user. NOTE The password must meet the following requirements: l The password consists of 8 to 20 characters. l The password contains at least two types of the following: lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special characters (including the space character and the following: `~!@#$ %^&*()-_=+\|[{}];:'",<.>/?). l The password must be different from the user name or the reverse text of the user name. Confirm Password Enter the new password again. Multi-login Select the maximum login number of the current user. Step 4 Click Save. ----End 12.1.2 Changing the User Password The password of a user can be changed, but the user type and user name cannot be modified. NOTE l System administrators can modify all users, including themselves as well as senior operators and common operators. l Senior operators can modify their own or common operators' information. l Common operators do not have the right to modify users. Step 1 Choose Settings > System Configuration > User Management. The User Management page is displayed, as shown in Figure 12-3. Figure 12-3 User Management tab page Step 2 Select a user. Step 3 Click Modify. The Modify User Info page is displayed, as shown in Figure 12-4. Figure 12-4 Modify User Info page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 80 IPC6112-D Configuration Guide 12 Managing the System Step 4 Specify the current user password, new password, and confirm password. Step 5 Click Save. ----End 12.1.3 Changing the Maximum Number of Multipoint Logins You can change the maximum number of multipoint logins of a user. Procedure Step 1 Choose Settings > System Configuration > User Management. The User Management page is displayed, as shown in Figure 12-5. Figure 12-5 User Management tab page Step 2 Select a user. Step 3 Click Modify Multi-login. The Modify Multi-login page is displayed. Step 4 Enter Current user password and modify Multi-login. Step 5 Click Save. ----End 12.1.4 Deleting a User System administrators can delete unnecessary users to ensure system security. NOTE l System administrators can delete senior operators and common operators. System administrators cannot be deleted. l Senior operators can delete common operators. l Common operators do not have the right to delete users. l When a logged user is deleted, the deletion does not take effect immediately and the user can still perform operations on the web pages. The deletion takes effect only when the user logs out. Procedure Step 1 Choose Settings > System Configuration > User Management. The User Management page is displayed, as shown in Figure 12-6. Figure 12-6 User Management tab page Step 2 Select a user. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 81 IPC6112-D Configuration Guide 12 Managing the System Step 3 Click Delete. The dialog box for Delete is displayed. Step 4 Set Current user password and click OK. The dialog box for Delete is displayed. Step 5 Enter the password of the user and click OK. Then delete the user as prompted. ----End 12.1.5 Configuring Account Locking and Unlocking The system administrator can specify the maximum number of incorrect password attempts for an account. If the maximum number of incorrect password attempts is reached, the account is locked. NOTE Only the system administrator can configure account locking. Procedure Step 1 Choose Settings > System Configuration > User Management. The User Management page is displayed, as shown in Figure 12-7. Figure 12-7 User Management tab page Step 2 Click Advanced. The dialog box for Advanced is displayed, as shown in Figure 12-8. Figure 12-8 Advanced settings Step 3 Set Max. incorrect password inputs and Lock Interval. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 82 IPC6112-D Configuration Guide 12 Managing the System NOTE l Max. incorrect password inputs: maximum number of consecutive incorrect password attempts. l Lock Interval: duration that an account is locked when the number of consecutive incorrect password attempts exceeds the maximum. l If Max. incorrect password inputs is set to 0, the maximum number of consecutive incorrect password attempts is unlimited and the account will not be locked. l If Max. incorrect password inputs is not set to 0 but Lock Interval is set to 0, an account will be locked permanently when the number of consecutive incorrect password attempts exceeds the Max. incorrect password inputs. Step 4 Click Save. ----End 12.2 Managing the Configuration File You can upload and download the configuration file of an IPC. Procedure Step 1 Choose Settings > System Configuration > Configuration Management. The Configuration Management page is displayed, as shown in Figure 12-9. Figure 12-9 Configuration Management page Step 2 Set parameters in the Configuration file area. For detailed parameter description, see Table 12-2. Table 12-2 Parameter description Issue 02 (2016-04-06) Parameter Description How to Set Download configuration file Users can download the current configuration file to save device parameters. If necessary, users can upload the configuration file again to restore the device parameters. 1. Click Download. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2. Enter the file key in the displayed dialog box. NOTE Use the download function of the browser. 83 IPC6112-D Configuration Guide 12 Managing the System Parameter Description How to Set Upload configuration file Users can upload the configuration file stored on the local PC. 1. Click Browse and select the configuration file. NOTE You need to set ISP parameters and platform registration parameters in the configuration file based on the site requirements and then upload the configuration file, or you can first upload the configuration file and modify the parameter settings on the web pages. 2. Enter the file key. NOTE Use the same file key as that used for the download operation. 3. Click Upload to upload the configuration file. After the file is uploaded, the IPC restarts automatically. ----End 12.3 Configuring the Web Login Protocol You can configure the Web server protocol. Procedure Step 1 Choose Settings > System Configuration > Configuration Management. The Configuration Management page is displayed, as shown in Figure 12-10. Figure 12-10 Configuration Management tab page Step 2 In the Web server configuration area, configure the protocol for accessing the IPC web page. NOTICE To improve security, you are advised to use the protocol HTTPS. ----End 12.4 Managing the Storage Device Using the storage management function, you can view the SD card status, limit the rate, and conduct continuous recording. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 84 IPC6112-D Configuration Guide 12 Managing the System Procedure Step 1 Choose Settings > System Configuration > Storage Management. The Storage Management page is displayed, as shown in Figure 12-11. Figure 12-11 Storage Management tab page Step 2 Set parameters. For detailed parameter description, see Table 12-3. Table 12-3 Parameter description Description Parameter Storage management No SD card Indicates there is no SD card on the IPC. SD card status Displays the total capacity and occupied space of an SD card. Instant formatting Formats an SD card. NOTE l Before using an SD card, format it. l Back up data before formatting an SD card. l All data will be lost after an SD card is formatted. Exercise caution when performing this operation. l Do not remove an SD card when it is being formatted or data-written. l Format an SD card during off-peak hours. SD card refresh Continuous recording Obtains the latest SD card status. Enables or disables the continuous video recording function. The recorded video is stored in the SD card. NOTE You can format the SD card when Continuous recording is enabled. Rate limit Enable Indicates whether to enable the storage upload rate limit function. NOTE When the camera is uploading buffered video to the video surveillance platform, you cannot modify Rate limit. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 85 IPC6112-D Configuration Guide 12 Managing the System Parameter Description Max. return rate Sets the maximum upload rate for video buffering or download rate for SD card recording. It is recommended that the value be one fourth of the bit rate of primary streams and not exceed the available bandwidth. NOTE l Video buffering: When cameras are disconnected from the network, they can continue to shoot and temporarily store video on their SD cards. When the network is restored, the video surveillance platform sends a video request to the cameras. The cameras then send the video stored on the SD cards to the video surveillance platform. l The video buffering function occupies additional network bandwidth. If the value exceeds the available bandwidth, the network may be blocked, which leads to image exceptions. Set Rate limit based on the site requirements. ----End 12.5 Setting Local Parameters You can set local parameters, such as the protocol type, data stream type, video stream type, and path where snapshots are saved. These settings take effect only on the local PC. Procedure Step 1 Choose Settings > System Configuration > Local Parameters. The Local Parameters page is displayed, as shown in Figure 12-12. Figure 12-12 Local Parameters tab page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 86 IPC6112-D Configuration Guide 12 Managing the System Step 2 Set parameters. For detailed parameter description, see Table 12-4. Table 12-4 Parameter description Parameter Description Protocol type Type of the network transmission protocol NOTE Local video streams support only UDP. Code stream type Type of data stream for locally requested video streams Video stream type Type of video stream The options are as follows: l Video stream: indicates the output of only video streams. l Hybrid stream: indicates the output of both video and audio streams. Live view performance Type of live view performance The options are as follows: l Fluency: Features more player buffer and compatibility with network jitter, applicable to most scenarios. The Fluency is recommended. l Shortest delay: Features small image delay and optimal PTZ operation experience, applicable to scenarios with good network conditions. Path for saving video Path for saving video files Click Browse and select a save path. Recording time Recording time length The recording time length ranges from 5 seconds to 24 hours. You can select a time unit from the drop-down list box next to the Recording time text box. Path for saving live snapshots Path for saving snapshots captured during the video viewing Click Browse and select a save path. Step 3 Click Save. ----End 12.6 Viewing System Information You can query system information as required. Procedure Step 1 Choose Settings > System Configuration > System Information. The System Information page is displayed. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 87 IPC6112-D Configuration Guide 12 Managing the System Step 2 View system information. Table 12-5 describes system information. NOTE System information is read-only. Table 12-5 Parameter description Parameter Description Device information System information platform status information Device model Model of the main device. Hardware version Hardware version. Hardware SN Serial number of the hardware. Software version Software version. Kernel version Kernel version. UBOOT Universal Boot Loader (UBOOT) version. Physical Address MAC address of the device. Current temperature Temperature of the device CPU. CPU usage CPU usage of the device. Total memory Total memory size. Available memory Available memory size. Buffer Buffer memory. Cache Cache memory. Reception rate Current network data receive rate. Transmission rate Current network data transmit rate. GB/T 28181 Platform registration status information. The options are as follows: Active SDK registration l Online: indicates that the IPC has been registered with the video surveillance platform. l Offline: indicates that the IPC has not been registered with the video surveillance platform. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 88 IPC6112-D Configuration Guide 12 Managing the System 12.7 Viewing Media Stream Parameters You can view media stream parameters to understand the current media stream status. Procedure Step 1 Choose Settings > System Configuration > Media Stream Information. The Media Stream Information page is displayed. Step 2 View media stream parameters. Table 12-6 describes the media stream parameters. NOTE Media stream parameters are read-only. Table 12-6 Parameter description Parameter Description NO. - Type Type of the current media stream. Options: TCP unicast, UDP unicast, and UDP multicast. Stream transmit type Transmission type of the current media stream. Options: elementary stream and program stream. NOTE l If the IPC is registered with the video surveillance platform using ONVIF, media streams are transmitted as elementary streams. l If the IPC is registered with the video surveillance platform using GB/T 28181, media streams are transmitted as program streams. Status Transmission status of the current media stream. Code stream type Type of the current media stream transmitted by the IPC. Encryption type Encryption type of the current media stream. Unicast Multicast Water mark Issue 02 (2016-04-06) IP address IP address for receiving video and audio streams. Audio port Port number for receiving audio streams. Video port Port number for receiving video streams. IP address Multicast IP address for receiving video and audio streams. Audio port Multicast port number for receiving audio streams. Video port Multicast port number for receiving video streams. Indicates whether to enable the watermark function. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 89 IPC6112-D Configuration Guide 12 Managing the System NOTE l The unicast mode is efficient and targeted, but may result in high loads on the IPC. l The multicast mode reduces the IPC loads but does not provide error correction functionality. ----End 12.8 Upgrading the IPC You can upgrade an IPC. NOTICE l The upgrade time is less than 5 minutes (excluding the restart time) if a maximum of one channel of video streams is enabled. l It is recommended that you perform the upgrade when few or no users are online. l During the upgrade, ensure that the IPC is powered on, network cables are properly connected, and no other operation is performed. l When the version is upgraded, it is recommended that you clear the browser cache data before next login. Prerequisites You have obtained the upgrade package. Obtaining Upgrade Packages: Visit and log in http://support.huawei.com/enterprise, choose Product Category > Unified Communications and Collaboration > Video Surveillance > IP Cameras, go to the required product directory, select a required IPC version, and select the upgrade package to download under Version and Patch. Procedure Step 1 Choose Settings > System Configuration > Device Maintenance. The Device Maintenance page is displayed, as shown in Figure 12-13. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 90 IPC6112-D Configuration Guide 12 Managing the System Figure 12-13 Device Maintenance page Step 2 Click Browse and select the upgrade files. Step 3 Click Upgrade. The Upgrade Alarm page is displayed. NOTE The upgrade interrupts all services for less than 3 minutes. Step 4 Click OK. ----End 12.9 Restarting the IPC You can restart an IPC remotely. Procedure Step 1 Choose Settings > System Configuration > Device Maintenance. The Device Maintenance page is displayed, as shown in Figure 12-14. Figure 12-14 Device Maintenance page Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 91 IPC6112-D Configuration Guide 12 Managing the System Step 2 Click Remote restart. The Restart page is displayed. Step 3 Click OK. The IPC automatically restarts. ----End 12.10 Restoring the IPC to Factory Settings You can restore an IPC to its factory settings. NOTICE l If an IPC is restored to its factory settings, only its IP address is retained. Perform this operation with caution. l If an IPC is fully restored to its factory settings, all parameter are restored. Perform this operation with caution. Procedure Step 1 Choose Settings > System Configuration > Device Maintenance. The Device Maintenance page is displayed, as shown in Figure 12-15. Figure 12-15 Device Maintenance page Step 2 Click Restore or Fully restore. The Default settings page is displayed. Step 3 Set Current user password. Step 4 Click OK. The system automatically restores default settings. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 92 IPC6112-D Configuration Guide 12 Managing the System 12.11 Collecting Information You can collect the system information, configuration file, and SSH logs with one click. Procedure Step 1 Choose Settings > System Configuration > Device Maintenance. The Device Maintenance page is displayed, as shown in Figure 12-16. Figure 12-16 Device Maintenance page Step 2 Click One key collection. The Tip page is displayed. Step 3 Click Save and select a path. The information is downloaded. You can view the collected information using WordPad. NOTE l The default name of the log file downloaded through One key collection is IP_sysinfo.tar.gz, for example, 192_168_0_120_sysinfo.tar.gz. You must change the file name in .tar.gz format. l For more information about logs, see the Log Reference. l Use the download function of the browser. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 93 IPC6112-D Configuration Guide 13 Appendix 13 Appendix About This Chapter 13.1 Troubleshooting This section describes the most common faults, possible causes, and troubleshooting procedures. 13.2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website's security certificate, download and install the root certificate. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 94 IPC6112-D Configuration Guide 13 Appendix 13.1 Troubleshooting This section describes the most common faults, possible causes, and troubleshooting procedures. 13.1.1 An IPC Fails to Upgrade Symptom An IPC fails to upgrade. Possible Cause l The network is not properly connected or configured. l The upgrade file is incorrect. l A power outage occurs during the upgrade. l Ensure that the network is properly connected and configured, and ensure that the upgrade file is correct. l Restore the power and perform the upgrade gain. Solution 13.1.2 Cannot Find Related Files In The Storage Paths After Snapshots Are Taken and Video Is Recorded On Web Pages Symptom After snapshots are taken and video is recorded on web pages, you cannot find related files in the storage paths. Possible Cause Log in to the Windows 7 or 8 operating system as a non-administrator user and does not use Run as administrator to log in to Internet Explorer. The storage path is set to a random path under C:\Users\User name\. NOTE In the preceding path, User name indicates the account of the current user on the operating system. Solution l Right-click the Internet Explorer icon and choose Run as administrator from the shortcut menu. l The files have been saved to the Virtualized directory under the Internet Explorer cache directory. For example, in the path C:\Users\User name\AppData\Local\Microsoft \Windows\Temporary Internet Files\Virtualized\C\Users\User name \IPC_MediaPlayer, C:\Users\User name\AppData\Local\Microsoft\Windows Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 95 IPC6112-D Configuration Guide 13 Appendix \Temporary Internet Files indicates the Internet Explorer cache directory, Virtualized indicates the automatically generated directory, and C\Users\User name \IPC_MediaPlayer indicates the original file storage path. 13.1.3 The Snapshot and Video Recording Functions Fail To Be Implemented On Web Pages Symptom The snapshot and video recording functions fail to be implemented on web pages. Possible Cause Log in to the Windows 7 or 8 operating system as a non-administrator user and does not use administrator to log in to Internet Explorer. The storage path is not set to the path of the current user (C:\Users\User name\). NOTE In the preceding path, User name indicates the account of the current user on the operating system. Solution Right-click the Internet Explorer icon and choose Run as administrator from the shortcut menu. 13.1.4 Cannot Play Video After Logging In To The Preview Page Symptom After you log in to the Previewpage, you cannot play video. Possible Cause l The player control is not properly installed. l The player control is prohibited. l The local firewall is enabled. l The local PC running the Windows 7 operating system does not use Run as administrator. l Reinstall the playback control as prompted. l Allow the player control. l Disable the local firewall. l Right-click the Internet Explorer icon and choose Run as administrator from the shortcut menu. Solution Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 96 IPC6112-D Configuration Guide 13 Appendix 13.1.5 The File Path Is Incorrectly Displayed Symptom The file path is incorrectly displayed. For example, when you click Browse and select a path, the path displayed in the text box is different from the actual path. Possible Cause Incorrect security settings. Solution Open Internet Explorer, choose Tools > Internet Options > Security > Custom level and set Include local directory path when uploading file to Enable. 13.1.6 There Is a Problem With This Website's Security Certificate Symptom After the root certificate is downloaded and installed, Internet Explorer still displays a warning message There is a problem with this website's security certificate. Click Continue to this website (not recommended) to access the login page. The Certificate Error is then displayed in the address box. Possible Cause Invalid certificate. Solution It is recommended that you upload your own certificate. For details about how to upload a certificate, see 3.7 Replacing the Certificate. After the certificate is uploaded, restart the browser. 13.1.7 Users Are Unable To View Live Video On The Wweb page, With a Message Displayed, Indicating That an Error Occurs On The ActiveX Control Symptom Users are unable to view live video on the web page, with a message displayed, indicating that an error occurs on the ActiveX control. Possible Cause l An exception occurs on the ActiveX control. l An exception occurs on Internet Explorer. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 97 IPC6112-D Configuration Guide 13 Appendix Solution Reinstall the ActiveX control. 1. Open Internet Explorer, choose Tools > Internet Options > Advanced, click Reset to reset Internet Explorer, and close all Internet Explorer windows. 2. Choose Start > Run, enter CMD, and press Enter to display the DOS window. 3. Enter regsvr32 -u and drag the C:\Windows\System32\ipc_webocx_vware\Version number\IVS_OCXPlayer.ocx file to the DOS window. The complete command is displayed, for example, regsvr32 -u C:\Windows\System32\ipc_webocx_vware \2.0.6.3\IVS_OCXPlayer.ocx. 4. Press Enter. The window indicating the operation success is displayed. 5. Delete the C:\Windows\System32\ipc_webocx_vware\version number folder. 6. Log in to the web client again and download and install the ActiveX control as prompted. Reinstall Internet Explorer, depending on Internet Explorer you are using. 13.1.8 The HTTPS Web Page Cannot be Displayed On Internet Explorer Symptom The HTTPS web page cannot be displayed on Internet Explorer. Possible Cause This problem is caused by the settings of Internet Explorer. Solution Open Internet Explorer, choose Tools > Internet Options > Advanced and deselect the Use SSL 2.0 under Security. 13.1.9 Cannot Open The Device Web Page After Setting The Web Server Protocol To HTTPS Symptom After you set the web server protocol to HTTPS, you cannot open the device web page. Possible Cause The device is incompatible with the HTTPS certificate. Solution Restore the settings except for the IP settings. 1. Issue 02 (2016-04-06) Log in to the camera as the admin user in SSH mode. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 98 IPC6112-D Configuration Guide 13 Appendix 2. Run the su - root command to switch to the root user. 3. Run the cd /usr/app/bin/ command. 4. Run the ./help devicerestore 0 command. Restore all the device settings (including the IP settings). 1. Log in to the camera as the admin user in SSH mode. 2. Run the su - root command to switch to the root user. 3. Run the cd /usr/app/bin/ command. 4. Run the ./help devicerestore 1 command. 13.1.10 Blank Screen Occurs Symptom When a PC with an independent display adapter attempts to access live video in web mode, the PC can receive video streams but blank screen occurs. Possible Cause The drive version of the display adapter is too early. Solution Upgrade the display adapter driver of the PC to the latest version. 13.1.11 The IPC Online Help Information Cannot be Viewed On The Web Client Symptom The IPC Online Help information cannot be viewed on the web client. Possible Cause An exception occurs on the Internet Explorer cache. Solution Clear the Internet Explorer cache and restart Internet Explorer. 13.1.12 The IPC Online Help Information Cannot be Viewed Fully On The Web Client Symptom The IPC Online Help information cannot be viewed fully on the web client. Possible Cause An exception occurs on the Internet Explorer cache. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 99 IPC6112-D Configuration Guide 13 Appendix Solution 1. Clear the Internet Explorer cache. 2. Reset and restart Internet Explorer. NOTE If this problem cannot be solved, restart your PC. 13.1.13 Cannot Expand Or Collapse Other Directories When Expanding a Level-2 Directory On The Navigation Tree of The IPC Online Help Symptom If you expand a level-2 directory on the navigation tree of the IPC Online Help, you cannot expand or collapse other directories. Possible Cause The IPC Online Help conflicts with the Google Chrome Frame. Solution Uninstall the Google Chrome Frame as follows: 1. Choose Start > Control Panel > Programs > Programs and Features > Uninstall a program. 2. Right-click Google Chrome Frame and choose Uninstall from the shortcut menu. 13.1.14 The Searching Function Of The IPC Online Help Is Disabled Symptom The searching function of the IPC Online Help is disabled. Possible Cause The IPC Online Help conflicts with the Google Chrome Frame. Solution Uninstall the Google Chrome Frame as follows: 1. Choose Start > Control Panel > Programs > Programs and Features > Uninstall a program. 2. Right-click Google Chrome Frame and choose Uninstall from the shortcut menu. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 100 IPC6112-D Configuration Guide 13 Appendix 13.1.15 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The Chinese Version In The Window Opera Symptom If you log in to the web client of the Chinese version in the Window operating system of the English version, some characters will be displayed as question masks (?). Possible Cause The current language for non-Unicode programs is not Chinese (Simplified, PRC). Solution Set the current language for non-Unicode programs to Chinese (Simplified, PRC): 1. Choose Start > Control Panel > Clock, Language, and Region. 2. Click Region and Language. The Region and Language dialog box is displayed. 3. Click Administrative tab page. 4. Click Change system locale in Language for non-Unicode programs area. 5. Set Current system locale to Chinese (Simplified, PRC). 13.1.16 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The Korean Version In The Window Operating System Of The Chinese Version Symptom If you log in to the web client of the Korean version in the Window operating system of the Chinese version, some characters will be displayed as question masks (?). Possible Cause The current language for non-Unicode programs is not Chinese (Simplified, PRC). Solution Set the current language for non-Unicode programs to Korean (Korea): 1. Choose Start > Control Panel > Clock, Language, and Region. 2. Click Region and Language. The Region and Language dialog box is displayed. 3. Click Administrative tab page. 4. Click Change system locale in Language for non-Unicode programs area. 5. Set Current system locale to Korean (Korea). Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 101 IPC6112-D Configuration Guide 13 Appendix 13.1.17 Cannot Enter Time In The Input Box For Setting Time On Web Pages Symptom You cannot enter time in the input box for setting time (for example, alarm deployment time) on web pages. Possible Cause The current input method is Microsoft pinyin input method. Solution Switch the input method to an English input method. 13.1.18 The Page Cannot Switch Automatically When The Default Setting Is Restored If The IPC Uses The HTTP Protocol Symptom If the IPC uses the HTTP protocol, the page cannot switch automatically when the default setting is restored. Possible Cause This problem is caused by the settings of access data sources across domains. Solution Open Internet Explorer, choose Tools > Internet Options > Security > Custom level > Miscellaneous, and set Access data sources across domains to Enable or Prompt. NOTE If Access data sources across domains is set to Prompt, the security warning dialog box is displayed during page switch. Click Yes. 13.1.19 The Player Control Fails To Install After Upgrading Successfully On Windows 8 of 64-bit Operating System Symptom On Windows 8 of 64-bit operating system, the player control fails to install after upgrading successfully. Possible Cause An exception occurs on the operating system cache. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 102 IPC6112-D Configuration Guide 13 Appendix Solution Clear the operating system cache and reinstall the player control. 13.1.20 Information Can Be Collected By One Click Only After The System Displays The Window That Prompts You To Download Files and Jumps To The Live Video Feed Page Symptom On the web page of the Internet Explorer 8, click One key collection. Information can be collected by one click only after the system displays the window that prompts you to download files and jumps to the live video feed page. Possible Cause This problem is caused by the settings of Automatic prompting for file downloads. Solution Open Internet Explorer, choose Tools > Internet Options > Security > Custom level > Downloads, and set Automatic prompting for file downloads to Enable. 13.1.21 The User Is Prompted To Install The Plug-in Even When The Plug-in Has Been Installed and The User Cannot View Live Video Symptom On the Chrome browser in the 42 to 44 versions, the user is prompted to install the plug-in even when the plug-in has been installed and the user cannot view live video. Possible Cause By default, the Chrome browser in the 42 to 44 versions has the NPAPI plug-in disabled. Solution To enable the NPAPI plug-in, perform the following operations: 1. Enter chrome://flags in the address box. 2. Click Enable under Enable NPAPI. 3. Restart the browser. 13.1.22 Discontinuity Occurs When Objects Move In The Live Video Symptom Discontinuity occurs when objects move in the live video. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 103 IPC6112-D Configuration Guide 13 Appendix Possible Cause The current desktop theme lowers visual effect of the PC. Solution Select a desktop theme other than Basic and High Contrast Themes. 13.1.23 After You Click The PTZ Rotation, Zoom, Or Focus Button, The PTZ Rotation, Zoom, Or Focus Does Not Stop Symptom If you click the PTZ rotation, zoom, or focus button and the mouse pointer is still on the button in the Firefox browser, the PTZ rotation, zoom, or focus does not stop. Solution After you click PTZ rotation, zoom, or focus button, move the mouse pointer away from the button. 13.1.24 The Screen Is Frozen After a User Logs In To The Web Client Using a Firefox Browser In The 40.0.2 Version Symptom The screen is frozen after a user logs in to the web client using a Firefox browser in the 40.0.2 version. Cause Analysis This fault occurs only on the Firefox browser in the 40.0.2 version, because the Firefox browser 40.0.2 is incompatible with the IPC. Solution Upgrade the Firefox browser to the latest version. 13.1.25 The Screen Is Frozen and The Web Client Does Not Respond When The User Logs In To The Web Client Using Internet Explorer In The 11.0.9600.16428IS Version For The First Time Symptom The screen is frozen and the web client does not respond when the user logs in to the web client using Internet Explorer in the 11.0.9600.16428IS version for the first time. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 104 IPC6112-D Configuration Guide 13 Appendix Cause Analysis On Internet Explorer in the 11.0.9600.16428IS version, Only allow approved domains to use ActiveX without prompt is set to Enable and Allow previously unused ActiveX controls to run without prompt is set to Disable by default. Procedure 1. Choose Internet options > Security > Custom level, as shown in Figure 13-1. Figure 13-1 Internet Options 2. Issue 02 (2016-04-06) Set Only allow approved domains to use ActiveX without prompt to Disable, as shown in Figure 13-2. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 105 IPC6112-D Configuration Guide 13 Appendix Figure 13-2 Security Settings — Internet Zone 1 3. Issue 02 (2016-04-06) Set Allow previously unused ActiveX controls to run without prompt to Disable, as shown in Figure 13-3. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 106 IPC6112-D Configuration Guide 13 Appendix Figure 13-3 Security Settings — Internet Zone 2 4. Click OK, return to the Internet Options page. 5. Click OK. 13.1.26 Logs Fail To Be Downloaded When a User Clicks The Download All Logs Button On The Web Client Symptom After logging in to the IPC web client, a user clicks Download all logs on the Logs tab page. Logs, however, fail to be downloaded. Procedure Restart the PC, and re-log in to the IPC web client. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 107 IPC6112-D Configuration Guide 13 Appendix 13.1.27 The Button Is Blue After Functions In The Live Video Preview Window Are Exited Symptom l The user clicks Full-Screen and then exits the full screen mode. When the user moves the pointer to the live video preview scope, the Full-Screen is blue. l The user clicks the 1:1 or Snapshot button and quickly moves the pointer to the live video preview scope, the 1:1 or Snapshot button is blue. Procedure This does not affect functions. Move the pointer out of the live video preview scope, and the buttons are displayed normally. 13.1.28 Users Are Unable To View Live Video Symptom After you access the web page of an IPC to view live video, a blank screen appears. Possible Cause No driver mapping the hardware display adapter (card) is installed, or the version of the existing driver is too old. Solution Install a display adapter (card) driver or upgrade the existing display adapter (card) driver. 13.2 Downloading and Installing a Root Certificate If browser displays a security warning There is a problem with this website's security certificate, download and install the root certificate. Procedure Step 1 Click Download Root Certificate in the upper right corner of the login page. NOTE Use the download function of the browser. The File Download-Security Warning dialog box is displayed, as shown in Figure 13-4. Figure 13-4 File Download-Security Warning dialog box Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 108 IPC6112-D Configuration Guide 13 Appendix Step 2 Click Open. The Certificate page is displayed, as shown in Figure 13-5. Figure 13-5 Certificate Step 3 Click Install Certificate. The Welcome to the Certificate Import Wizard page is displayed, as shown in Figure 13-6. Figure 13-6 Welcome to the Certificate Import Wizard page Step 4 Click Next. The Certificate Import Wizard page is displayed, as shown in Figure 13-7. Figure 13-7 Certificate Import Wizard page Step 5 Select Place all certificates in the following store and click Browse. The Select Certificate Store dialog box is displayed, as shown in Figure 13-8. Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 109 IPC6112-D Configuration Guide 13 Appendix Figure 13-8 Select Certificate Store dialog box Step 6 Select Trusted Root Certification Authorities and click OK. The selected certificate store is displayed on the Certificate Import Wizard page. Step 7 Click Next and install the root certificate as prompted. Step 8 After the root certificate is installed, restart Internet Explorer and enter the IP address of the IPC in the address box. The login page is then displayed. ----End Issue 02 (2016-04-06) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 110