Subido por José Antonio Yajure

Manual de configuración Camaras IPC6112-D

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IPC6112-D
Configuration Guide
Issue
02
Date
2016-04-06
HUAWEI TECHNOLOGIES CO., LTD.
Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved.
No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.
Trademarks and Permissions
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and the
customer. All or part of the products, services and features described in this document may not be within the
purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information,
and recommendations in this document are provided "AS IS" without warranties, guarantees or
representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Huawei Technologies Co., Ltd.
Address:
Huawei Industrial Base
Bantian, Longgang
Shenzhen 518129
People's Republic of China
Website:
http://www.huawei.com
Email:
[email protected]
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Contents
Contents
1 Login and Logout...........................................................................................................................1
1.1 Logging In to the Web Client......................................................................................................................................... 2
1.2 Logging Out of the Web Client...................................................................................................................................... 5
2 IPC Web Page Introduction......................................................................................................... 6
3 Setting Basic Parameters.............................................................................................................. 9
3.1 Setting IP Address Parameters..................................................................................................................................... 10
3.2 Setting platform Connection Parameters...................................................................................................................... 11
3.2.1 Setting Parameters for an SDK-based Connection.................................................................................................... 11
3.2.2 Setting Parameters for a GB/T 28181-based Connection..........................................................................................13
3.2.3 Setting Parameters for an ONVIF-based Connection................................................................................................15
3.2.4 Setting Parameters for a GENETEC-based Connection............................................................................................17
3.3 Setting OSD Parameters............................................................................................................................................... 18
3.4 Setting Time Parameters...............................................................................................................................................20
3.5 Selecting a Stream Package.......................................................................................................................................... 21
3.6 Selecting an ISP Package............................................................................................................................................. 23
3.7 Replacing the Certificate.............................................................................................................................................. 24
4 Live Video Viewing.................................................................................................................... 26
5 PTZ Control.................................................................................................................................. 28
6 Setting Video Parameters...........................................................................................................30
6.1 Setting Video and Audio Stream Parameters................................................................................................................31
6.1.1 Setting Video Stream Parameters.............................................................................................................................. 31
6.1.2 Setting Audio Stream Parameters..............................................................................................................................35
6.2 Configuring a Stream Package..................................................................................................................................... 36
6.3 Setting ISP Parameters................................................................................................................................................. 38
6.4 Setting ROI Parameters................................................................................................................................................ 42
6.5 Setting Privacy Mask Parameters................................................................................................................................. 43
6.6 Setting Motion Detection Parameters...........................................................................................................................44
7 Setting Network Parameters......................................................................................................47
7.1 Setting Basic Network Parameters............................................................................................................................... 48
7.1.1 Setting MTU Parameters........................................................................................................................................... 48
7.1.2 Setting QoS Parameters............................................................................................................................................. 48
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7.1.3 Setting Attack Defense Parameters........................................................................................................................... 49
7.2 Setting IP Filter Parameters.......................................................................................................................................... 50
7.3 Setting Stream Smoothing Parameters......................................................................................................................... 51
7.4 Setting Bandwidth Adaptive Parameters...................................................................................................................... 52
7.5 Setting 802.1X Parameters........................................................................................................................................... 53
7.6 Setting SNMP Parameters............................................................................................................................................ 53
7.6.1 Set SNMP v1/v2c parameters....................................................................................................................................54
7.6.2 Set SNMP Event Trap Parameters.............................................................................................................................55
7.6.3 Configuring SNMP v3 User Information.................................................................................................................. 57
8 Setting PTZ Control Parameters............................................................................................... 60
8.1 Setting PTZ and Serial Port Parameters....................................................................................................................... 61
8.1.1 Setting Serial Port Parameters................................................................................................................................... 61
8.1.2 Setting Transparent Channel Parameters...................................................................................................................62
8.1.3 Setting PTZ Parameters............................................................................................................................................. 63
8.2 Setting Preset Position Parameters............................................................................................................................... 64
8.3 Setting Tour Track Parameters..................................................................................................................................... 66
9 Configuring the Video Block Detection Function................................................................ 68
10 Setting Alarm Parameters........................................................................................................ 70
10.1 Setting Alarm Input and Output Parameters...............................................................................................................71
10.2 Setting Temperature Alarm Parameters......................................................................................................................72
10.3 Setting Alarm Deployment Policy Parameters........................................................................................................... 72
10.4 Setting Alarm Linkage Policy Parameters..................................................................................................................74
11 Querying Logs............................................................................................................................ 76
12 Managing the System............................................................................................................... 78
12.1 Managing Users.......................................................................................................................................................... 79
12.1.1 Adding a User.......................................................................................................................................................... 79
12.1.2 Changing the User Password................................................................................................................................... 80
12.1.3 Changing the Maximum Number of Multipoint Logins......................................................................................... 81
12.1.4 Deleting a User........................................................................................................................................................ 81
12.1.5 Configuring Account Locking and Unlocking........................................................................................................ 82
12.2 Managing the Configuration File............................................................................................................................... 83
12.3 Configuring the Web Login Protocol......................................................................................................................... 84
12.4 Managing the Storage Device.....................................................................................................................................84
12.5 Setting Local Parameters............................................................................................................................................ 86
12.6 Viewing System Information......................................................................................................................................87
12.7 Viewing Media Stream Parameters............................................................................................................................ 89
12.8 Upgrading the IPC...................................................................................................................................................... 90
12.9 Restarting the IPC.......................................................................................................................................................91
12.10 Restoring the IPC to Factory Settings...................................................................................................................... 92
12.11 Collecting Information..............................................................................................................................................93
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13 Appendix..................................................................................................................................... 94
13.1 Troubleshooting.......................................................................................................................................................... 95
13.1.1 An IPC Fails to Upgrade......................................................................................................................................... 95
13.1.2 Cannot Find Related Files In The Storage Paths After Snapshots Are Taken and Video Is Recorded On Web
Pages................................................................................................................................................................................... 95
13.1.3 The Snapshot and Video Recording Functions Fail To Be Implemented On Web Pages....................................... 96
13.1.4 Cannot Play Video After Logging In To The Preview Page...................................................................................96
13.1.5 The File Path Is Incorrectly Displayed.................................................................................................................... 97
13.1.6 There Is a Problem With This Website's Security Certificate................................................................................. 97
13.1.7 Users Are Unable To View Live Video On The Wweb page, With a Message Displayed, Indicating That an Error
Occurs On The ActiveX Control........................................................................................................................................ 97
13.1.8 The HTTPS Web Page Cannot be Displayed On Internet Explorer........................................................................ 98
13.1.9 Cannot Open The Device Web Page After Setting The Web Server Protocol To HTTPS..................................... 98
13.1.10 Blank Screen Occurs............................................................................................................................................. 99
13.1.11 The IPC Online Help Information Cannot be Viewed On The Web Client...........................................................99
13.1.12 The IPC Online Help Information Cannot be Viewed Fully On The Web Client................................................. 99
13.1.13 Cannot Expand Or Collapse Other Directories When Expanding a Level-2 Directory On The Navigation Tree of
The IPC Online Help........................................................................................................................................................ 100
13.1.14 The Searching Function Of The IPC Online Help Is Disabled........................................................................... 100
13.1.15 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The
Chinese Version In The Window Opera........................................................................................................................... 101
13.1.16 Some Characters Will Be Displayed As Question Masks (?) When Logging In To The Web Client Of The
Korean Version In The Window Operating System Of The Chinese Version..................................................................101
13.1.17 Cannot Enter Time In The Input Box For Setting Time On Web Pages............................................................. 102
13.1.18 The Page Cannot Switch Automatically When The Default Setting Is Restored If The IPC Uses The HTTP
Protocol.............................................................................................................................................................................102
13.1.19 The Player Control Fails To Install After Upgrading Successfully On Windows 8 of 64-bit Operating System
.......................................................................................................................................................................................... 102
13.1.20 Information Can Be Collected By One Click Only After The System Displays The Window That Prompts You
To Download Files and Jumps To The Live Video Feed Page.........................................................................................103
13.1.21 The User Is Prompted To Install The Plug-in Even When The Plug-in Has Been Installed and The User Cannot
View Live Video............................................................................................................................................................... 103
13.1.22 Discontinuity Occurs When Objects Move In The Live Video...........................................................................103
13.1.23 After You Click The PTZ Rotation, Zoom, Or Focus Button, The PTZ Rotation, Zoom, Or Focus Does Not
Stop................................................................................................................................................................................... 104
13.1.24 The Screen Is Frozen After a User Logs In To The Web Client Using a Firefox Browser In The 40.0.2 Version
.......................................................................................................................................................................................... 104
13.1.25 The Screen Is Frozen and The Web Client Does Not Respond When The User Logs In To The Web Client
Using Internet Explorer In The 11.0.9600.16428IS Version For The First Time.............................................................104
13.1.26 Logs Fail To Be Downloaded When a User Clicks The Download All Logs Button On The Web Client........ 107
13.1.27 The Button Is Blue After Functions In The Live Video Preview Window Are Exited....................................... 108
13.1.28 Users Are Unable To View Live Video .............................................................................................................. 108
13.2 Downloading and Installing a Root Certificate........................................................................................................ 108
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1 Login and Logout
1
Login and Logout
About This Chapter
You can login or logout the IPC web client using a web browser.
1.1 Logging In to the Web Client
You can log in to the IPC web client using a web browser. Internet Explorer 8 is used here as
an example.
1.2 Logging Out of the Web Client
You can log out of the IPC web client using a web browser.
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1.1 Logging In to the Web Client
You can log in to the IPC web client using a web browser. Internet Explorer 8 is used here as
an example.
Software and Hardware Requirements
The recommended PC configurations are as follows:
l
CPU: Intel second-generation Core i5, with a dominant frequency of 3.2 GHz or above
l
Video RAM: 1.0 GB or above
l
Memory: 3.0 GB DDR3 1600 MHz or above
l
Network adapter: 100 MB or above
l
Hard disk: 300 GB or greater
l
Monitor: 22" or above
l
Systems and 32-bit browsers:
–
Windows XP: Internet Explorer 8
–
Windows 7: Internet Explorer 8/9/10
–
Windows 8: Internet Explorer 10
Prerequisites
l
The PC where the IPC web client is installed is on the same network segment as the IPC.
l
To ensure proper video effect, set the screen resolution to a value ranging from 1024 x
768 to 1920 x 1200.
l
Use the administrator account to log in to the operating system to avoid control
installation failure. If the control fails to be installed, you cannot view live video.
l
You have set your Internet Explorer browser at your first login. For details about how to
set your Internet Explorer browser, see Table 1-1.
Table 1-1 Web browser settings
Task
Action
Disable the proxy.
1. Choose Tools > Internet Options.
The Internet Options dialog box is
displayed.
2. Click the Connections tab.
3. Click LAN Setting.
4. Deselect Use a proxy for your LAN.
5. Click OK.
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Task
Action
Set the ActiveX controls and plug-ins.
1. Choose Tools > Internet Options.
The Internet Options dialog box is
displayed.
2. Click the Security tab.
3. Click Internet.
4. Click Custom level.
The Security Settings-Internet Zone
dialog box is displayed.
5. Set Automatic prompting for
ActiveX controls to Enable, and set
Download unsigned ActiveX
controls and Initialize and script
ActiveX controls not marked as safe
for scripting to Prompt.
6. Click OK.
Enable TLS 1.0 or TLS 1.1.
NOTE
You must enable TLS 1.0 or TLS 1.1 when
the Hypertext Transfer Protocol Secure
(HTTPS) protocol is used to access the IPC.
1. Choose Tools > Internet Options.
The Internet Options dialog box is
displayed.
2. Click the Advanced tab.
3. Select Use TLS 1.0 or Use TLS 1.1.
4. Click OK.
Set Use Pop-up Blocker to Disable.
1. Choose Tools > Internet Options.
The Internet Options dialog box is
displayed.
2. Click the Security tab.
3. Click Internet.
4. Click Custom level.
The Security Settings-Internet Zone
dialog box is displayed.
5. Set Use Pop-up Blocker to Disable.
6. Click OK.
Procedure
Step 1 Open Internet Explorer, enter the IPC IP address (192.168.0.120 by default) in the address
box, and press Enter.
The login page is displayed, as shown in Figure 1-1.
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Figure 1-1 Login page
NOTE
l If Internet Explorer displays a security warning There is a problem with this website's security
certificate, click Continue to this website (not recommended) to access the login page. To avoid this
security warning, download and install the root certificate. For details, see 13.2 Downloading and
Installing a Root Certificate.
l When the IPC automatically obtains its IP address from a Dynamic Host Configuration Protocol (DHCP)
server, the IP address it obtained will change dynamically. You can query and obtain the exact camera IP
address on the video surveillance platform.
Step 2 Enter the user name and password.
NOTE
l The default user name is admin and the default password is HuaWei123.
l You can change the Graphical User Interface (GUI) language on the login page.
l By default, if you entered incorrect passwords for five consecutive times, your account will be locked for
five minutes. To change the maximum number of consecutive incorrect password attempts, see 12.1.5
Configuring Account Locking and Unlocking.
l To avoid security risks, click
in the upper right corner of the main page, and change the password.
Step 3 Click Login.
The main page is displayed.
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NOTE
l At your first login to the IPC web client, the system automatically installs the player control. You can
view live video after installing the player control. If the browser stops control running, perform the
operations as prompted.
l If you are not on the preview page or not viewing live video and do not perform any operations for more
than 10 minutes, the system automatically logs you out.
l To view the IPC Online Help, click
in the upper right corner of the main page.
----End
1.2 Logging Out of the Web Client
You can log out of the IPC web client using a web browser.
Procedure
Step 1 Click Logout in the upper right corner of the main page.
A confirm dialog box is displayed.
Step 2 Click OK.
The login page is displayed.
----End
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2 IPC Web Page Introduction
2
IPC Web Page Introduction
On the IPC web client, you can perform tasks such as viewing video, performing pan-tiltzoom (PTZ) control, configuring and maintaining the IPC, and querying logs.
Figure 2-1 illustrates the main page of the IPC web client. Table 2-1 describes the main page
layout. Table 2-2 describes the operations you can perform on the main page.
Figure 2-1 Main page
Table 2-1 Main page description
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Name
Description
1
Menu bar
Includes Preview, Settings, Logs, Device model, SWV(Software Vision), Current user, Change password, Logout,
and IPC Online Help menus.
2
Control
panel
Enables you to control the IPC, including controlling PTZ rotation
directions and speeds, invoking a preset position, and enabling or
disabling a tour track.
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No.
Name
Description
3
Video pane
Enables you to perform a variety of tasks, for example, viewing
video, taking snapshots, and enabling local recording, and view
the encoding protocol, frame rate, resolution, bit rate, and packet
loss rate of the live video.
NOTE
On the lower portion of the live video pane, you can see the current bit
rate. This bit rate is the bit rate of the encoded data stream, but not the
transmission bit rate. The transmission bit rate is 5% higher than the
current bit rate.
Table 2-2 Operation description
Task
Description
Control PTZ rotation directions and speeds,
and adjust the aperture and focal length.
Invoke a preset position.
Start or stop a tour track.
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Task
Description
Set the brightness, hue, saturation, contrast,
and sharpness.
NOTE
To restore default ISP values, click
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3
Setting Basic Parameters
About This Chapter
By setting basic parameters, you can quickly perform basic configurations on the device.
3.1 Setting IP Address Parameters
You can set IP address parameters for a camera when connecting the camera to a platform for
the first time or for changing the IP address of the camera.
3.2 Setting platform Connection Parameters
IPCs can register with the video surveillance platform using GB/T 28181, SDK, ONVIF, or
GENETEC to view live video viewing, set parameters, and control the PTZ.
3.3 Setting OSD Parameters
By setting on screen display (OSD) parameters, you can determine whether to display a text
on the screen or what text is displayed.
3.4 Setting Time Parameters
You can set the time zone and calibrate the camera time. You can directly set the camera time
or set Network Time Protocol (NTP) parameters to time-synchronize the camera with the
NTP server in the network.
3.5 Selecting a Stream Package
A stream package is a collection of predefined configurations of video and audio stream
parameters. By configuring and invoking a stream package, you can quickly utilize predefined
video and audio stream configurations.
3.6 Selecting an ISP Package
By configuring and invoking an ISP package, you can quickly utilize configurations of the
ISP package.
3.7 Replacing the Certificate
You can manage the certificate of an IPC.
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3.1 Setting IP Address Parameters
You can set IP address parameters for a camera when connecting the camera to a platform for
the first time or for changing the IP address of the camera.
Procedure
Step 1 Choose Settings > Network Configuration > Network Parameters.
The page for setting basic network parameters is displayed.
Step 2 Set IP address parameters. For detailed parameter description, see Table 3-1.
Figure 3-1 Network Parameters tab page
Table 3-1 Parameter description
Parameter
Description
Ways to obtain IP
Method of obtaining the IP address.
NOTE
l If a Dynamic Host Configuration Protocol
(DHCP) server is configured for the current
network and the IPC automatically obtains its
IP address from the DHCP server, the system
will automatically set the IP address, subnet
mask, gateway IP address, and Domain
Name Server (DNS).
l After the IPC automatically obtains its IP
address from the DHCP server, you can view
the exact camera IP address on the video
surveillance platform.
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Parameter
Description
IP address
Camera IP address. This parameter is
available only when you set Ways to obtain
IP to Manual.
IP addresses starting with 127 are invalid.
You must enter an IP address starting with
another value that ranges from 1 to 223.
Subnet mask
Subnet mask of the IPC.
Gateway IP address
Gateway IP address of the IPC.
Preferred DNS server
IP address of the active domain server.
Alternate DNS server
IP address of the standby domain server.
Step 3 Click Save.
----End
3.2 Setting platform Connection Parameters
IPCs can register with the video surveillance platform using GB/T 28181, SDK, ONVIF, or
GENETEC to view live video viewing, set parameters, and control the PTZ.
NOTE
l Parameters to be set vary depending on protocols. IPCs can connect to the video surveillance platform
successfully only when parameter setting is completed both on the video surveillance platform and IPCs.
l This section describes how to set parameters on IPCs. For details about how to set parameters on the
video surveillance platform, see the corresponding documentation of the platform.
3.2.1 Setting Parameters for an SDK-based Connection
When the SDK protocol is used when connecting IPCs to the platform, you need to set the
SDK parameters.
Procedure
Step 1 Choose Settings > System Configuration > Platform Connection Parameters.
The page for setting platform connection parameters is displayed.
Step 2 Choose Active SDK registration in Protocol type.
The SDK parameter setting page is displayed.
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Figure 3-2 Active SDK registration
Step 3 Set parameters. For detailed parameter description, see Table 3-2.
Table 3-2 SDK parameter description
Parameter
Description
Registration type
The options are as follows:
l Single-server mode: applies when the
video surveillance platform is deployed
in a single-node system.
l Dual-server mode: applies when the
video surveillance platform is deployed
in a two-node cluster.
NOTE
The following describes the principles for
connecting to the platform in dual-server mode:
The IPC preferentially connects to the platform
of the first IP address. When the connection fails
or interrupts, the IPC connects to the platform of
the second IP address. When the connection to
the first platform recovers, the IPC will connect
to the first platform only after disconnecting
from the second platform.
Platform IP
IP address of the video surveillance
platform server.
Port number
Port number of the video surveillance
platform server.
NOTE
If SDK passive registration is used when you set
connection parameters on the platform, the
corresponding port number is 6060.
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Parameter
Device ID
Description
Unique IPC ID.
NOTE
The value of this parameter must be the same as
the device ID (the code of the IVS platform, the
parameter name is Code) configured on the
video surveillance platform. If they are different,
the IPC will fail to connect to the video
surveillance platform.
Step 4 Click Save.
----End
3.2.2 Setting Parameters for a GB/T 28181-based Connection
When the GB/T 28181 protocol is used when connecting IPCs to the platform, you need to set
the GB/T 28181 parameters.
Context
To connect the IPC to the video surveillance platform using the GB/T 28181 protocol, set the
connection parameters on the video surveillance platform and then on the IPC to avoid
connection failure.
Procedure
Step 1 Choose Settings > System Configuration > Platform Connection Parameters.
The page for setting platform connection parameters is displayed.
Step 2 Choose GB/T 28181 in Protocol type.
The GB/T 28181 parameter setting page is displayed.
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Figure 3-3 GB/T 28181
Step 3 Set parameters. For detailed parameter description, see Table 3-3.
Table 3-3 GB/T 28181 parameter description
Parameter
Description
Platform IP
IP address of the video surveillance
platform server.
Port number
Port number of the video surveillance
platform server.
Device ID
Unique IPC ID.
NOTICE
The value of this parameter must be the same as
the device ID (the code of the IVS platform, the
parameter name is Code) configured on the video
surveillance platform. If they are different, the
IPC will fail to connect to the video surveillance
platform.
Server code
GB/T 28181 server code.
User-defined the value consists of 20 digits.
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Parameter
Description
Login name
Login name and domain name used to
register the IPC with the video surveillance
platform.
l The value of this parameter is in the
login [email protected] name format.
l The login name is the same as the
Device ID by default, and the login
name cannot be modified.
l User-defined the domain name consists
of 10 digits.
Password
Password for registering the IPC with the
video surveillance platform.
NOTICE
l The value of this parameter must be the same
as the registration password configured on
the video surveillance platform. If they are
different, the IPC will fail to connect to the
video surveillance platform.
l To improve security, the password must
consist of 8 to 20 characters and contain at
least two types of the following: digits,
letters and special characters.
Step 4 Click Save.
----End
3.2.3 Setting Parameters for an ONVIF-based Connection
When the ONVIF protocol is used when connecting IPCs to the platform, you need to set the
ONVIF parameters.
Context
If the ONVIF protocol is used when you set connection parameters on the platform, the
corresponding port number is 80 or 8080. When connecting IPCs to the Milestone platform,
use port 8080 to prevent connection exceptions.
Procedure
Step 1 Choose Settings > System Configuration > Platform Connection Parameters.
The page for setting platform connection parameters is displayed.
Step 2 Set parameters. For detailed parameter description, see Table 3-4.
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Figure 3-4 ONVIF parameters
Table 3-4 ONVIF settings
Parameter
Description
To Enable ONVIF
Parameters
Select Enable ONVIF in Second Protocol Type.
To Change the ONVIF
Password
NOTE
Change the ONVIF password to ensure security.
When the IPC uses the ONVIF protocol to connect to the video
surveillance platform, you must enter this password. Otherwise, the
connection cannot be set up. If platform authentication fails for
consecutively 10 times, the IPC is locked for 5 minutes. After you
change the password, keep the changed password safe.
1. In the Second Protocol Password management area, enter
passwords in the Old password, New password, and
Confirm password fields.
NOTE
The default user name is admin, and the default password is
HuaWei123.
To improve security, the password must consist of 8 to 20 characters
and contain at least two types of the following: uppercase,
lowercase, digits, and special characters.
2. Click Save.
To Configure the
ONVIF Media Stream
NOTE
l Select a proper stream type based on the decoder requirements. For
example, when eSpace DEC6001-E is used to decode video streams,
you must select elementary stream.
l The ONVIF media stream can be configured only when the IPC is
connected to the video surveillance platform through the ONVIF
protocol.
Select a media transmission type from the Stream transmission
type drop-down list box.
l Elementary stream: uses the ES compression mode.
l Program stream: uses the PS compression mode.
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Parameter
Description
To Enable the KeepAlive Function of
ONVIF Media Streams
Select Enable in the Media stream keep-alive switch area.
With the keep-alive function enabled for ONVIF media streams,
the IPC stops sending media streams if it does not receive keepalive packets sent by the video surveillance platform within a
specified period (60s by default).
If the video surveillance platform supports the keep-alive
function, you are advised to select Enable.
----End
3.2.4 Setting Parameters for a GENETEC-based Connection
When the GENETEC protocol is used when connecting IPCs to the platform, you need to set
the GENETEC parameters.
Context
NOTE
The GENETEC has security vulnerabilities. Using the GENETEC protocol will increase the risk of
unauthorized access and information disclosure.
l It is recommended that you use more secure access protocols, such as ONVIF or HWSDK.
l If the GENETEC protocol is used for access, it is recommended that the IP filtering function be used to
conduct whitelist authentication on the IP address of the access party, reducing the risk of being attacked.
l If the GENETEC protocol is used when you set connection parameters on the platform, the corresponding
port number is 8081.
Procedure
Step 1 Choose Settings > System Configuration > Platform Connection Parameters.
The page for setting platform connection parameters is displayed.
Step 2 Set parameters. For detailed parameter description, see Table 3-5.
Figure 3-5 GENETEC parameters
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Table 3-5 GENETEC settings
Parameter
Description
To Enable GENETEC
Parameters
Select Enable GENETEC in Second Protocol Type.
To Change the
GENETEC Password
NOTE
Change the GENETEC password to ensure security.
When the IPC uses the GENETEC protocol to connect to the video
surveillance platform, you must enter this password. Otherwise, the
connection cannot be set up. If platform authentication fails for
consecutively 10 times, the IPC is locked for 5 minutes. After you
change the password, keep the changed password safe.
1. In the Second Protocol Password management area, enter
passwords in the Old password, New password, and
Confirm password fields.
NOTE
The default user name is admin, and the default password is
HuaWei123.
To improve security, the password must consist of 8 to 20 characters
and contain at least two types of the following: uppercase,
lowercase, digits, and special characters.
2. Click Save.
To Enable the KeepAlive Function of
GENETEC Media
Streams
Select Enable in the Media stream keep-alive switch area.
With the keep-alive function enabled for GENETEC media
streams, the IPC stops sending media streams if it does not
receive keep-alive packets sent by the video surveillance
platform within a specified period (60s by default).
If the video surveillance platform supports the keep-alive
function, you are advised to select Enable.
----End
3.3 Setting OSD Parameters
By setting on screen display (OSD) parameters, you can determine whether to display a text
on the screen or what text is displayed.
Procedure
Step 1 Choose Settings > Channel Configuration > OSD Parameter.
The page for OSD Parameter is displayed, as shown in Figure 3-6.
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Figure 3-6 OSD Parameters tab page
Step 2 Set parameters. For detailed parameter description, see Table 3-6.
Table 3-6 Parameter description
Parameter
Description
Time
Indicates whether to display the weekday information on the
screen.
Weekday display
This parameter is available only when you enable the Time
parameter.
Indicates whether to display the weekday information on the
screen.
OSD text
Indicates the text displayed on the screen.
NOTE
l You can enter a maximum of 22 characters for each OSD text item.
The characters consist of Chinese characters, English letters, and
other characters visible on the standard US keyboard.
l When you set the IPC to the corridor mode, only 15 characters can
be displayed for 720P, D1_N, and CIF_N, and only 18 characters
for D1_P and CIF_P.
l A maximum of 6 OSD text items are supported.
l You can view the text display effect in the preview area and adjust
the text position on the screen.
l "OSD text 5 & 6" and Mosaic are mutually exclusive.
OSD anti-color
Indicates whether to set the OSD text color to a color opposite to
the background color.
If you enable this function, the Font color, Background color,
and Background transparency parameters will become
unavailable.
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Parameter
Description
Font color
This parameter is available only when you disable the OSD
anti-color function.
Indicates the color of the text displayed on the screen.
NOTE
When customizing the font color, you can enter an RGB value in
hexadecimal format.
Background color
This parameter is available only when you disable the OSD
anti-color function.
Indicates the OSD background color.
Background
transparency
This parameter is available only when you disable the OSD
anti-color function.
Indicates the transparency of the OSD background.
NOTE
You can preview the font color, background color, and background transparency effects in the Example area.
Step 3 Click Save.
----End
3.4 Setting Time Parameters
You can set the time zone and calibrate the camera time. You can directly set the camera time
or set Network Time Protocol (NTP) parameters to time-synchronize the camera with the
NTP server in the network.
NOTICE
Change the camera time when the camera is not recording video. If you change the camera
time during the video recording, the video file may be damaged.
Procedure
Step 1 Choose Settings > System Configuration > Time Configuration.
The Time Configuration tab page is displayed, as shown in Figure 3-7.
Figure 3-7 Time Configuration tab page
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Step 2 Select a time zone from the Time zone drop-down list box.
Step 3 Select a time calibration mode and set related parameters. For details, see Table 3-7.
NOTE
The time calibration modes include Manual Time Sync and NTP. Manual Time Sync indicates that you can
directly set the camera time. NTP indicates that the camera can be time-synchronized with the NTP server in
the network. The two modes cannot be configured at the same time.
Table 3-7 Selecting a time calibration mode
Parameter
Description
Manual Time Sync
1. Select Manual Time Sync.
2. Click the Time text box.
The dialog box for setting the date and time is displayed.
3. Set the date and time and click OK.
The system returns to the time setting page.
NOTE
To time-synchronize the camera with the PC, click Today.
NTP
1. Select NTP.
2. Set the NTP server IP address or domain name as prompted
and set the interval for time-synchronizing the camera with
the NTP server.
Step 4 Click Save.
----End
3.5 Selecting a Stream Package
A stream package is a collection of predefined configurations of video and audio stream
parameters. By configuring and invoking a stream package, you can quickly utilize predefined
video and audio stream configurations.
Procedure
Step 1 Choose Settings > Basic Configuration > Stream Package.
The Stream Package page is displayed, as shown in Figure 3-8.
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Figure 3-8 Stream Package page
NOTE
You can click Restore default to restore all audio and video stream parameters to default settings and restore
all packages to the deselected state.
Step 2 Select a stream package based on the site requirements.
Table 3-8 describes the four default stream packages.
Table 3-8 Default stream packages
Package Name
Description
High quality
The high-quality package provides video images of the best
quality but consumes more network resources.
This package applies to the dedicated video surveillance
network with sufficient bandwidth (at least 12 Mbit/s bandwidth
for each IPC).
Balanced
The balanced package reduces the number of data streams for
transmission and ensures image quality.
This package conserves the bandwidth and applies to most
surveillance scenarios (at least 6 Mbit/s bandwidth for each
IPC).
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Package Name
Description
Low bandwidth
The low-bandwidth package reduces the number of data streams
for transmission and ensures that the image quality is acceptable.
This package conserves the bandwidth and applies to
surveillance scenarios with insufficient bandwidth
(approximately 3 Mbit/s bandwidth for each IPC).
Mobile devices
The mobile-service package reduces the number of data streams
for encoding by lowering the image resolution and frame rate.
This package applies to mobile surveillance scenarios, because
mobile devices have small screens, low bandwidth, and weak
decoding capabilities.
Step 3 Click Save.
----End
3.6 Selecting an ISP Package
By configuring and invoking an ISP package, you can quickly utilize configurations of the
ISP package.
Procedure
Step 1 Choose Settings > Basic Configuration > ISP Package.
The ISP Package page is displayed, as shown in Figure 3-9.
Figure 3-9 ISP Package page
NOTE
You can click Restore default to restore all ISP parameters to default settings and restore all packages to the
deselected state.
Step 2 Select a scenario.
Table 3-9 describes the default ISP packages.
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Table 3-9 Default ISP packages
Package Name
Description
Outdoor scene
Applies to outdoor scenes where light changes, for example, squares
and surrounding shopping malls.
Indoor scene
Applies to indoor scenes where stable illumination is available, for
example, offices and counters.
Low_light scene
Applies to environments where illumination is low for long, for
example, underground parking lots and power distribution rooms.
Motion capture
Applies to scenes where moving vehicles and license plates need to
be captured, for example, roads and stadiums.
Step 3 Click Save.
----End
3.7 Replacing the Certificate
You can manage the certificate of an IPC.
Context
Users are advised to use their own certificates to ensure security.
NOTE
Method for obtaining the private certificate: Purchase it from an authoritative third-party certification
organization or establish a CA server.
Procedure
Step 1 Choose Settings > System Configuration > Configuration Management.
The Configuration Management page is displayed, as shown in Figure 3-10.
Figure 3-10 Configuration Management tab page
Step 2 Set parameters in the Certificate management area. For detailed parameter description, see
Table 3-10.
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Table 3-10 Parameter description
Parameter
Description
How to Set
Certificate file (.pem)
The certificate file is a
digital information file that
identifies and verifies both
parties involved in network
communication.
You can upload your own
certificate as follows:
Key file (.pem)
The key file contains the
certificate key.
1. Click Browse and select
a file.
2. Enter the private key in
the displayed dialog box.
3. Click Upload to upload
the certificate.
NOTE
l If you click Restore
Certificate, the system
displays a dialog box
asking you whether to
restore the certificate to
factory defaults.
l Only certificate files
in .pem format can be
imported.
----End
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4
Live Video Viewing
On the IPC web client, you can view live video from the IPC and obtain live video
information including the encoding protocol, frame rate, resolution, bit rate and packet loss
rate.
On the menu bar, click Preview. The page for viewing live video is displayed. Table 4-1
describes the buttons at the lower portion of the page.
Table 4-1 Button description
Button
Enables You To...
View video in full-screen mode.
Toggle between Real, Full screen, 16:9,
and 4:3.
Capture live video images.
The snapshots are stored in the directory in
the path configured in Path for saving live
snapshots of local parameters. The
directory is named by the camera IP
address. The snapshot is named in the
format of YYYY-MM-DD_HH-MM-SSMSMS, for example,
2014-03-28_09-59-36-98.
For details about how to configure Path
for saving live snapshots, see 12.5
Setting Local Parameters.
NOTE
You need to run the web browser as the
administrator.
Play live video.
Stop live video viewing.
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Button
Enables You To...
Start and stop local recording.
The records are stored in the directory in
the path configured in Path for saving
video of local parameters. The directory is
named by the camera IP address. The
record is named in the format of IPC
Model_YYYY-MM-DD-HH-MMSS_MSMSMS, for example, IPC6611Z30-I_2014-03-28-09-00-06_001.
For details about how to configure Path
for saving video, see 12.5 Setting Local
Parameters.
The button blinks during the local
recording.
NOTE
You need to run the web browser as the
administrator.
The local recording will stop in one of the
following scenarios:
l Users manually stop the local recording.
l The recording times out.
l Users manually stop live video viewing.
l Users close the current browser.
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5
PTZ Control
You can manage the IPC in the PTZ control panel during video viewing.
NOTICE
The PTZ control and configuration function is available only for cameras connected to an
external PTZ.
On the menu bar, click Preview. The page for viewing live video is displayed. On the left of
this page, you can use the PTZ control panel to manage the camera. Table 5-1 describes the
buttons in the PTZ control panel.
Table 5-1 Button description
Button
Function
Click to navigate the PTZ in eight directions.
Click
, the camera will rotate to the home position.
/
Click to adjust the aperture.
/
Click to adjust the image definition.
/
Click to adjust the camera shooting range.
If you select the Continuous mode, you can hold down the
directional key to rotate the PTZ continuously or release the
directional key to stop PTZ rotation.
At present, the IPC supports only the Continuous mode.
Click to turn the light on, or click it again to turn the light off.
This function is a reserved function and is unavailable.
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Button
Function
Click to enable the rain wiper, or click it again to disable the rain
wiper.
NOTE
This button is available only when you select the Wiper linkage switch
output 1 check box on the PTZ&Serial Port Parameters page.
Control the PTZ rotation and the zoom adjusted speed in any of
the following ways (a larger value indicates a higher speed):
l Drag the slider.
l Click
or .
l Enter a value in the text box. The value ranges from 1 to 10.
Set the start horizontal coordinate of the PTZ device to the
coordinate of the current horizontal position where the PTZ
device locates.
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6
Setting Video Parameters
About This Chapter
This section describes how to set video parameters, such as video and audio stream
parameters.
6.1 Setting Video and Audio Stream Parameters
You can set video and audio parameters based on the site requirements.
6.2 Configuring a Stream Package
By configuring a stream package, you can predefine several common video and audio stream
parameters for quick invoking in the future.
6.3 Setting ISP Parameters
By setting Image Signal Processing (ISP) parameters, you can adjust video images to adapt to
different surveillance scenarios.
6.4 Setting ROI Parameters
By setting a region of interest (ROI), you can set the ROI quality to differentiate the ROI from
other image regions. The ROI effect is prominent at a low bit rate.
6.5 Setting Privacy Mask Parameters
You can set a privacy mask area on the live video for privacy protection.
6.6 Setting Motion Detection Parameters
An alarm is generated when an object moves within the specified surveillance range of the
camera.
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6.1 Setting Video and Audio Stream Parameters
You can set video and audio parameters based on the site requirements.
6.1.1 Setting Video Stream Parameters
You can set video parameters based on the site requirements, such as stream type, coding
protocol, and resolution.
Context
Table 6-1 describes different resolution types.
Table 6-1 Resolution type description
Resolution Type
Description
1080p
The resolution of 1080p is 1920 x 1080, about 2,000,000 pixels.
1024p
The resolution of 1024p is 1280 x 1024, about 1,300,000 pixels.
960p
The resolution of 960p is 1280 x 960, about 1,200,000 pixels.
720p
The resolution of 720p is 1280 x 720, about 900,000 pixels.
D1_PAL
The resolution of D1_PAL is 720 x 576, about 400,000 pixels.
D1_NTSC
The resolution of D1_NTSC is 720 x 480, about 350,000 pixels.
CIF_PAL
The resolution of CIF_PAL is 352 x 288, about 100,000 pixels.
CIF_NTSC
The resolution of CIF_NTSC is 352 x 240, about 84,000 pixels.
Procedure
Step 1 Choose Channel Configuration > Channel Configuration > Video&Audio Stream
Parameters.
The Video&Audio Stream Parameters page is displayed, as shown in Figure 6-1.
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Figure 6-1 Video&Audio Stream Parameters page
Step 2 Set video stream parameters. For detailed parameter description, see Table 6-2.
Table 6-2 Parameter description
Parameter
Description
Stream type
Set the stream type based on the site requirements. The options
are as follows:
l Primary stream: The primary stream is large in size and
provides clear video while occupying large bandwidth, so it is
used in local storage.
l Secondary stream: The secondary stream provides smooth
video, occupies small bandwidth, and is used for data
transmission on low-bandwidth networks.
NOTE
The IPC currently supports dual-stream output only.
Mirroring mode
When the mirroring mode is enabled, you can reverse video
images. The options are as follows:
l Close: The mirroring mode is disabled.
l Horizontal reversion: Video images can be reversed left to
right.
l Vertical reversion: Video images can be reversed upside
down.
l All: Video images can be reversed upside down and left to
right.
Corridor mode
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Parameter
Description
Dynamic bit rate
You can set the dynamic bit rate only when you set Coding
protocol to H.264.
After you set the dynamic bit rate, the camera will automatically
use the dynamic bit rate to deliver more clear live video or
recordings when an alarm is generated. After that alarm is
cleared, the camera restores the bit rate you set for the data
stream.
NOTE
l It is recommended that you set the dynamic bit rate to a value greater
than the bit rate you set for the data stream.
l The dynamic bit rate is valid only for primary streams.
Full frame rate
The full frame rate is a frame rate that the IPC collects using a
sensor or chip.
NOTE
The full frame rate must be greater than or equal to the frame rate you set
for the data stream.
Coding protocol
Set the coding protocol based on the site requirements. The
options are as follows:
l H.264: The H.264 protocol requires relatively small
bandwidth to ensure the video quality.
l MJPEG: The MJPEG protocol decodes and displays each
frame independently without referring to the previous and
next frames. This protocol has a small compression ratio and
requires large bandwidth to ensure the video quality. This
protocol is suitable for video editing.
NOTE
l Before connecting cameras to a surveillance platform, ensure that the
surveillance platform supports coding protocols on cameras to
properly play live video and record video. If the surveillance platform
does not support coding protocols on cameras, change the coding
protocols on the cameras to that supported by the surveillance
platform.
l Local recordings support the H.264 protocol only.
Encoding complexity
The parameter is available only when you set Coding protocol
to H.264.
Two options are available: H.264 Base Profile and H.264 Main
Profile. Compared with H.264 Base Profile, H.264 Main Profile
demonstrates a better performance in encoding and compression,
and has higher requirements for the decoding performance of the
hardware device.
Resolution
Increasing the resolution improves the video quality but
consumes more bandwidth.
NOTE
l The PAL standard primarily applies to China and Europe.
l The NTSC standard primarily applies to America and Japan.
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Parameter
Description
Bit rate type
The parameter is available only when you set Coding protocol
to H.264.
The bit rate is the number of data bits transmitted in a unit of
time.
Bit rate value
The parameter is available only when you set Bit rate type to
Constant bit rate.
Increasing the bit rate value improves the video quality but
consumes more bandwidth.
NOTE
l To ensure the video quality, you must set a proper bit rate value based
on the site requirements.
l To ensure video smoothness, the actual bandwidth is greater than the
bit rate value. When the bit rate is low, the required bandwidth is
generally 1.2 times of the bit rate.
Bit rate control mode
The parameter is available only when you set Bit rate type to
Constant bit rate. The options are as follows:
l Frame rate priority: The frame rate stability is preferentially
ensured. However, if the scenario is complex or if the object
moves quickly in an image, the actual bit rate can be greater
than the preset value.
l Image quality priority: The image quality is preferentially
ensured. However, if the scenario is complex or if the object
moves quickly in an image, frame loss may occur or live
video may not be played smoothly.
Bit rate upper limit
The parameter is available only when you set Bit rate type to
Variable bit rate.
The bit rate range is associated with the resolution.
Frame rate
The frame rate is the number of frames displayed in a second.
Increasing the frame rate improves the video quality but
consumes more bandwidth.
Image quality
The parameter is available only when you set Coding protocol
to H.264 and Bit rate type to Variable bit rate.
NOTICE
Better image quality indicates that more network bandwidth is consumed.
Configure a proper image quality value based on the site requirements.
I-frame interval
The parameter is available only when you set Coding protocol
to H.264.
I-frame is an intra-coded frame that represents a fixed image
independent of other picture types. Each group of pictures (GOP)
begins with this type of frame.Decreasing the I-frame interval
improves the video quality but consumes more bandwidth.
NOTE
It is recommended that the I-frame interval be set to two times of the
frame rate.
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Parameter
Description
JPEG quality
The parameter is available only when you set Coding protocol
to MJPEG.
Increasing the JPEG quality improves the video quality but
consumes more bandwidth.
Step 3 Click Save.
----End
6.1.2 Setting Audio Stream Parameters
You can set audio parameters based on the site requirements, such as audio format, input port
type, and audio rate.
Procedure
Step 1 Choose Channel Configuration > Channel Configuration > Video&Audio Stream
Parameters.
The Video&Audio Stream Parameters page is displayed, as shown in Figure 6-2.
Figure 6-2 Video&Audio Stream Parameters page
Step 2 Set audio stream parameters on the right of the page. For detailed parameter description, see
Table 6-3.
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Table 6-3 Parameter description
Parameter
Description
Audio format
Different areas have varied audio formats. The options are as
follows:
l G.711u: primarily used in North America and Japan.
l G.711a: primarily used in Europe and China.
l G.726: primarily used when bandwidth is strained.
NOTE
You need to re-request the media stream to take effect after changing the audio
format.
Input volume
Controls the input volume.
Output volume
Controls the output volume.
Audio rate
The parameter is available only when you set Audio format to G.
726.
Increasing the audio rate improves the audio quality but consumes
more bandwidth.
Step 3 Click Save.
----End
6.2 Configuring a Stream Package
By configuring a stream package, you can predefine several common video and audio stream
parameters for quick invoking in the future.
Context
A stream package is a template containing predefined configurations of video and audio
streams. For details about how to invoke a stream package, see 3.5 Selecting a Stream
Package.
Procedure
Step 1 Choose Settings > Channel Configuration > Stream Package Configuration.
The Stream Package Configuration page is displayed, as shown in Figure 6-3.
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Figure 6-3 Stream Package Configuration page
Step 2 Click Add.
The page for configuring a stream package is displayed, as shown in Figure 6-4.
Figure 6-4 Configuring a stream package
Step 3 Set stream package parameters.
The stream package parameters include a stream package name and description as well as
video and audio stream parameters. Video stream parameter description describes video
stream parameters, and Audio stream parameter description describes audio stream
parameters.
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Step 4 Click Save.
NOTE
l You can modify parameters of existing stream packages except for the stream package name and
description. Select a stream package and click Edit.
l You can also copy parameters of existing stream packages. Select a stream package and click Copy, and
you can then customize a stream package based on the copied parameters.
l You can delete customized stream packages. Select a customized stream package and click Delete.
----End
6.3 Setting ISP Parameters
By setting Image Signal Processing (ISP) parameters, you can adjust video images to adapt to
different surveillance scenarios.
NOTICE
ISP parameters are associated with each other. Set the ISP parameters strictly based on the site
requirements to prevent poor image quality or overexposure.
Step 1 Choose Settings > Channel Configuration > ISP Parameters.
The page for ISP Parameters is displayed, as shown in Figure 6-5.
Figure 6-5 ISP Parameters tab page
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Step 2 Set ISP parameters. For detailed parameter description, see Table 6-4.
Table 6-4 ISP Parameter description
Parameter
Description
Day/Night mode
The day/night mode helps the IPC to adapt to low
illumination conditions. The options are as follows:
l Auto (default): The IPC automatically switches between
day and night modes based on illumination conditions.
l Color: The IPC captures color images.
l B/W: The IPC captures black and white images.
Day/Night sensitivity
This parameter is available only when you set Day/Night
mode to Auto.
The day/night sensitivity refers to sensitivity for switching
between color mode and B/W mode. A higher sensitivity
indicates higher flexibility to switch from B/W mode to
color mode. The default value is High.
Gain limit
This parameter is available when you set Day/Night mode
to Color or B/W.
The gain limit function is used to restrict the upper limit of
the Automatic Gain Control (AGC).
l In the case of low illumination conditions, the AGC can
be enhanced to improve image brightness. However, a
high level of AGC will increase the image noise and
degrade the image quality. Set this parameter based on
the site requirements.
l When Metering mode is set to Average metering in
infrared light conditions, over-exposure will occur on
the area with light in the foreground. By setting this
parameter, this phenomenon can be eased.
Exposure compensation
coefficient
Exposure compensation is a technique for adjusting the
exposure indicated by a photographic exposure meter, in
consideration of factors that may cause the indicated
exposure to result in a less-than-optimal image.
Auto aperture
l If you select the check box, the aperture is automatically
adjusted. The default value is selected.
l If you deselect the check box, the fixed aperture is the
maximum aperture.
NOTE
When the auto aperture function is enabled but the aperture cannot
be fixed (resulting in flashing video image), you can disable the
auto aperture function.
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Parameter
Description
Background frequency
A flashing background environment influences the image
quality. To obtain high-resolution images, you can set the
background frequency to suit lighting conditions. Select a
proper background frequency based on the standard
frequency of the power grid. The default value is Disable.
NOTE
Disable the background frequency in natural light.
Dynamic range compressor
This function is used to compress the dynamic range based
on the human vision and increase brightness of dark areas to
retain more image details and ensure clear images.
NOTE
When Dynamic range compressor is set to Manual, you can drag
the Coefficient slider or enter a value in the spin box to adjust the
coefficient. The value is an integer ranging from 0 to 255. A larger
value indicates a greater increase of the image brightness.
Backlight compensation
This parameter is available only when you set Dynamic
range compressor to Disable.
This parameter is available only when you set
Backlight/WDR/light suppression to Backlight
compensation
Metering mode
Various metering modes are provided to allow users to
select the most appropriate one for use in a variety of
lighting conditions. The options are as follows:
l Center-weighted average metering: In this metering
mode, the camera averages the exposure for the entire
metering area, but with greater emphasis on the center
metering zones.
l Average metering: In this metering mode, the camera
uses the light information coming from the entire scene
and averages for the final exposure setting, giving no
weighting to any particular portion of the metered area.
Shutter speed
This parameter is available only when you set Background
frequency to Disable.
A higher shutter speed indicates a longer exposure time.
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Parameter
Description
White balance mode
White balance adjusts the color circuit within a camera to
remove color cast and ensure accurate color reproduction in
various lighting conditions. The options are as follows:
l Auto: The camera automatically adjusts the red and blue
offsets in environments where the color temperature
ranges from 3000 K to 7500 K. Video images may slant
blue in the morning or at dusk.
l Manual: The red and blue offsets must be adjusted
manually.
l Indoor: The camera automatically adjusts the red and
blue offsets in indoor environments where the color
temperature ranges from 4500 K to 5500 K and tungsten
lamps or incandescent lamps are used.
l Outdoor: This mode applies to sunny outdoor
environments where the color temperature ranges from
5500 K to 6500 K.
l Fixed sodium lamp: This mode applies to environments
where the color temperature ranges from 2000 K to 2300
K and sodium lamps are turned on.
NOTE
l When White balance mode is set to Auto, you can drag the
sliders or enter values in the spin boxes to adjust the blue and
red fine-tune offset values. These values are integers ranging
from 0 to 255.
l When White balance mode is set to Manual, you can drag the
sliders or enter values in the spin boxes to adjust the blue and
red intense-tune offset values. These values are integers ranging
from 0 to 255.
l It is recommended that you use the Auto mode.
Noise reduction switch
Noise reduction level is available only when you set Noise
reduction switch to Enable.
Increasing the noise reduction level improves the noise
reduction effect but decreases the image clarity.
Brightness
Indicates an attribute of visual perception in which a source
appears to be radiating or reflecting light.
Hue
Indicates the degree to which a stimulus can be described as
similar to or different from stimuli that are described as red,
green, blue, and yellow.
Saturation
Indicates the colorfulness of a color relative to its own
brightness.
Contrast
Contrast is the ratio of black and white colors in an image.
l Increasing the contrast improves the image clarity and
color brightness.
l Decreasing the contrast dims the entire image.
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Parameter
Description
Sharpness
Sharpness reflects the image clarity and edge sharpness.
Aperture correction
Ensure that the aperture is adjusted in a bright light and
consistent scenario. Otherwise, the accuracy of the adjusted
aperture may be affected.
Click
Reset
to adjust the aperture.
Used to restore the ISP parameters to default values.
----End
6.4 Setting ROI Parameters
By setting a region of interest (ROI), you can set the ROI quality to differentiate the ROI from
other image regions. The ROI effect is prominent at a low bit rate.
Prerequisites
The ROI function is available only when you set Coding protocol to H.264.
Procedure
Step 1 Choose Settings > Channel Configuration > ROI Parameters.
The ROI Parameters page is displayed, as shown in Figure 6-6.
Figure 6-6 ROI Parameters page
Step 2 To enable ROI, select Enable.
Step 3 Select a value from the Code stream type drop-down list box.
Step 4 Click Add.
An ROI is displayed on the live video image.
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NOTE
l You can add only one ROI at a time. If you need to add more ROIs, click Add again.
l A maximum of four ROIs can be added.
Step 5 Use the mouse to adjust the ROI location and size.
Step 6 Select the ROI and set its quality.
NOTE
l When the ROI function is enabled, the ROI quality is the difference between the current ROI area and
non-ROI area.
l With the increase of the ROI quality value, the image quality inside the ROI area increases, while the
quality outside the ROI area decreases. The larger the ROI quality value is, the clearer images captured
within the ROI area become.
l After you set ROI Quality, the definition of the image (including the OSD text) in some parts outside the
ROI area decreases.
Step 7 Click Save.
NOTE
l To delete an ROI, select the ROI on the live video image and click Delete.
l To delete all ROIs, click Delete all.
----End
6.5 Setting Privacy Mask Parameters
You can set a privacy mask area on the live video for privacy protection.
Context
NOTICE
The device does not support privacy mask areas during PTZ rotation or lens zooming.
Exercise caution when rotating the PTZ and zooming in or out on the lens because the privacy
mask area may be exposed.
Procedure
Step 1 Choose Settings > Channel Configuration > Privacy Mask Parameters.
The page for Privacy Mask Parameters is displayed, as shown in Figure 6-7.
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Figure 6-7 Privacy Mask Parameters tab page
Step 2 To enable the privacy mask function, select Enable.
Step 3 Click Add privacy or Add mosaics.
A privacy mask area is displayed on the video image.
NOTE
l You can add only one privacy mask area at a time. After the add operation is complete, save data for the
settings to take effect.
l The privacy mask areas on live video images are displayed in black or mosaics effect. You can add a
maximum of eight black areas and a maximum of two mosaics areas.
Step 4 Use the mouse to adjust the location and size of the privacy mask area.
Step 5 Click Save.
Step 6 Go to the Preview page and check whether the location and size of the privacy mask area
meet the requirements.
l
If yes, the configuration is complete.
l
If no, configure the privacy mask area again.
NOTE
You can delete unnecessary privacy mask areas. In the No. area, select the ID of the privacy mask area to
delete, and click Delete.
----End
6.6 Setting Motion Detection Parameters
An alarm is generated when an object moves within the specified surveillance range of the
camera.
Procedure
Step 1 Choose Settings > Channel Configuration > Motion Detection Parameters.
The page for setting motion detection parameters is displayed, as shown in Figure 6-8.
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Figure 6-8 Motion detection Parameters tab page
Step 2 To enable motion detection, select Enable.
Step 3 Click Add.
A motion detection area is displayed on the live video image.
NOTE
l You can add only one motion detection area at a time. If you need to add more motion detection areas,
click Add again.
l A maximum of four motion detection areas can be added.
Step 4 Use the mouse to adjust the location and size of the motion detection area.
Step 5 Set parameters. For detailed parameter description, see Table 6-5.
Table 6-5 Parameter description
Parameter
Description
Alarm check interval
Time interval at which the system checks for new alarms. The
system then reports detected alarms to the surveillance platform.
NOTE
l The MTU value is an integer ranging from 1 to 256. The default
value of is 5.
l Only one alarm is reported if an object keeps moving in the
surveillance range of the camera within a single alarm check interval.
This is to avoid repeated alarms.
Sensitivity
Indicates the sensitivity of motion detection.
NOTE
l The MTU value is an integer ranging from 1 to 5. The default value
of is 3.
l A larger value indicates higher sensitivity. To detect slight motion, it
is recommended that you set the sensitivity to a larger value.
Step 6 Click Save.
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NOTE
l To delete a motion detection area, select the motion detection area on the live video image and click
Delete.
l To delete all motion detection areas, click Delete all.
----End
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7
Setting Network Parameters
About This Chapter
This section describes how to set network parameters, such as IP filter parameters, stream
smoothing parameters, and bandwidth adaptive parameters.
7.1 Setting Basic Network Parameters
By setting basic network parameters, you can quickly perform basic network configurations
on the device, such as the maximum size of data packets transferred on the network, data
transmission quality, and against attacks parameters.
7.2 Setting IP Filter Parameters
You can use the IP filter function to allow or deny the access of IP data packets coming from
a specified IP network segment, port, or using a specified protocol, to the IPC.
7.3 Setting Stream Smoothing Parameters
By setting stream smoothing parameters, you can restrict the speed for sending data to keep
stable network bandwidth occupation and ensure the stability and reliability of data stream
transmission.
7.4 Setting Bandwidth Adaptive Parameters
With the bandwidth adaptive function enabled, the IPC will use an appropriate bit rate that
best suits the current network conditions to transfer video images. This approach ensures the
image quality.
7.5 Setting 802.1X Parameters
802.1X is a network connection protocol used to authenticate devices connected to the
network. It can prevent unauthorized users/equipment from accessing the LAN/WLAN
through an access port. If the switch in the network has been configured with 802.1X
parameters, the 802.1X parameters also need to be configured on the IPC. Otherwise, you
may not log in to the IPC.
7.6 Setting SNMP Parameters
By setting Simple Network Management Protocol (SNMP) parameters, you can view and
modify IPC configurations on the network management system (NMS), which facilitates IPC
maintenance and management.
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7.1 Setting Basic Network Parameters
By setting basic network parameters, you can quickly perform basic network configurations
on the device, such as the maximum size of data packets transferred on the network, data
transmission quality, and against attacks parameters.
7.1.1 Setting MTU Parameters
You can set maximum transmission unit (MTU) parameters to specify the maximum size of
data packets transferred on the network.
Procedure
Step 1 Choose Settings > Network Configuration > Network Parameters.
The page for Network Parameters is displayed.
Step 2 Enter an MTU value, as shown in Figure 7-1.
Figure 7-1 MTU value
NOTE
l The MTU value is an integer ranging from 800 to 1500. The default value of is 1500.
l A small MTU increases the system load. When high-consumption features (such as SEC) are enabled, the
CPU usage becomes high. In this case, do not set a small MTU.
Step 3 Click Save.
----End
7.1.2 Setting QoS Parameters
QoS is a network security mechanism for resolving network issues such as delay and
congestion. When the network is overloaded or congested, QoS ensures that the packets of
important services are not delayed or discarded, and therefore ensures data transmission
quality.
Procedure
Step 1 Choose Settings > Network Configuration > Network Parameters.
The page for Network Parameters is displayed.
Step 2 In the QoS parameters area, set Media stream DSCP and Signaling stream DSCP. DSCP is
short for differentiated services code point, as shown in Figure 7-2.
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Figure 7-2 QoS parameters
l
Media stream: media transferred and played over the network in streaming mode, such as
audio, video, and multimedia files.
l
Signaling stream: signaling and control information, such as registration and live video
viewing requests.
NOTE
The value is an integer ranging from 0 to 63. A larger value means a higher priority. The default values of
are0.
Step 3 Click Save.
----End
7.1.3 Setting Attack Defense Parameters
The Received rate limit parameter specifies the maximum number of packets that an IPC can
receive per second, defending IPC from network flood attacks.
Procedure
Step 1 Choose Settings > Network Configuration > Network Parameters.
The page for Network Parameters is displayed.
Step 2 In the Against attacks parameters area, set Received rate limit, as shown in Figure 7-3.
Figure 7-3 Against attacks parameters
NOTE
The value is an integer ranging from 2000 to 8000. The default value of is 6000.
Step 3 Click Save.
----End
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7.2 Setting IP Filter Parameters
You can use the IP filter function to allow or deny the access of IP data packets coming from
a specified IP network segment, port, or using a specified protocol, to the IPC.
Context
l
An IP address segment is obtained by performing a logical-AND of the IP address and
subnet mask.
l
A maximum of three IP filter rules can be added.
Procedure
Step 1 Choose Settings > Network Configuration > IP Filter.
The IP Filter page is displayed, as shown in Figure 7-4.
Figure 7-4 IP Filter page
Step 2 To enable the IP filter function, select Enable.
Step 3 Select an IP filter rule as required from the drop-down list box.
The IP filter rule has two options: Deny and Allow, that is, denying or allowing the access of
IP data packets coming from a specified IP network segment, port, or using a specified
protocol, to the IPC.
Step 4 Click Add.
Step 5 Set IP address, Subnet mask, Port range, and Protocol type in the Add filter rule page, as
shown in Figure 7-5.
Figure 7-5 Add filter rule page
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NOTE
l Both the start and end port numbers must be within the range of 0 to 65535. The start port number must
be equal to or less than the end port number.
l If you select All, all port numbers within the range of 0 to 65535 are filtered.
l If a filter rule shown in Figure 7-5 is configured under Deny, the IPC does not process TCP packets
received on port 80 from 192.168.0.200.
Step 6 Click OK.
The IP Filter page is displayed.
Step 7 Click Save.
NOTE
You can click Modify or Delete in an existing IP filter rule to modify or delete it.
----End
7.3 Setting Stream Smoothing Parameters
By setting stream smoothing parameters, you can restrict the speed for sending data to keep
stable network bandwidth occupation and ensure the stability and reliability of data stream
transmission.
Prerequisites
Before configuring stream smoothing parameters, make sure that you have set the Coding
protocol parameter to H.264 on the Video Stream Parameters page.
NOTE
Do not enable the self-adaptive bandwidth function when the bit rate stream smoothing function is enabled.
Otherwise, the bandwidth may be inaccurately calculated.
Procedure
Step 1 Choose Settings > Network Configuration > Stream Smoothing Parameters.
The Stream Smoothing Parameters page is displayed, as shown in Figure 7-6.
Figure 7-6 Stream Smoothing Parameters page
Step 2 Select Enable.
Step 3 Set TCP Stream smoothness coefficient and UDP Stream smoothness coefficient.
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NOTE
l When the smoothness coefficient is greater than 1, the limited bandwidth is 50 Mbit/s. When the
smoothness coefficient is 100, the limited bandwidth is 1 Mbit/s.
l A larger smoothness coefficient indicates a stricter restriction on the speed for sending data and a stronger
smoothness effect.
Step 4 Click Save.
----End
7.4 Setting Bandwidth Adaptive Parameters
With the bandwidth adaptive function enabled, the IPC will use an appropriate bit rate that
best suits the current network conditions to transfer video images. This approach ensures the
image quality.
Prerequisites
Bandwidth adaptive parameters are available only when:
l
Stream type is set to Primary stream.
l
Coding protocol is set to H.264.
l
Bit rate type is set to Constant bit rate.
l
The dynamic bit rate function is disabled.
NOTE
Do not enable the bit rate stream smoothing function when the self-adaptive bandwidth function is enabled.
Otherwise, the bandwidth may be inaccurately calculated.
Procedure
Step 1 Choose Settings > Network Configuration > Bandwidth Adaptive Parameters.
The Bandwidth Adaptive Parameters page is displayed, as shown in Figure 7-7.
Figure 7-7 Bandwidth Adaptive Parameters page
Step 2 Select Bandwidth adaptive.
Step 3 Click Save.
NOTE
You can click
to view the bit rate of the current primary stream.
----End
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7.5 Setting 802.1X Parameters
802.1X is a network connection protocol used to authenticate devices connected to the
network. It can prevent unauthorized users/equipment from accessing the LAN/WLAN
through an access port. If the switch in the network has been configured with 802.1X
parameters, the 802.1X parameters also need to be configured on the IPC. Otherwise, you
may not log in to the IPC.
NOTE
802.1X parameters set on the IPC are valid only when the switch supports the MD5 authentication.
Procedure
Step 1 Choose Settings > Network Configuration > 802.1X Parameters.
The 802.1X Parameters page is displayed, as shown in Figure 7-8.
Figure 7-8 802.1X Parameters page
Step 2 Select Enable.
Step 3 Set EAPOL version, EAP identity, and password. EAPOL is short for extensible
authentication protocol over LAN.
NOTE
l Obtain specific parameter values from the network administrator.
l To improve security, the password must consist of 8 to 20 characters and contain at least two types of the
following: digits, letters and special characters.
Step 4 Click Save.
----End
7.6 Setting SNMP Parameters
By setting Simple Network Management Protocol (SNMP) parameters, you can view and
modify IPC configurations on the network management system (NMS), which facilitates IPC
maintenance and management.
Context
When the IPC is connected to the NMS through the SNMP protocol, you can obtain and
modify IPC configurations on the NMS.
The SNMP protocol includes the SNMP v1, SNMP v2c, and SNMP v3 versions.
NOTE
To improve security, you are advised to use SNMP v3 and set Privacy protocol to AES.
The IPC reports related information to the NMS.
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Set SNMP parameters based on the site requirements.
7.6.1 Set SNMP v1/v2c parameters
When SNMP v1 or SNMP v2c is used, the NMS visits the IPC using a community name with
the read-only or read-write right.
Context
Two sets of interaction parameters have been set by default. You can use the default settings,
or click Modify or Delete to modify or delete them. When SNMP v1 or SNMP v2c is used,
you can set a maximum of three sets of interaction parameters. This section mainly describes
how to add a set of interaction parameters.
Procedure
Step 1 Choose Settings > Network Configuration > SNMP Parameters.
The SNMP Parameters page is displayed, as shown in Figure 7-9.
Figure 7-9 SNMP Parameters page
Step 2 Click Add in the SNMP v1/v2c Parameters area.
The page for setting interaction parameters is displayed, as shown in Figure 7-10.
Figure 7-10 Setting SNMP v1/v2c parameters
Step 3 Set Community name, Confirm name and Community property.
When Community property is set to Readonly, you can only view IPC configurations on the
NMS.
When Community property is set to Read&Write, you can view and modify IPC
configurations on the NMS.
Step 4 Click OK.
The SNMP Parameters page is displayed.
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Step 5 Click Save.
----End
7.6.2 Set SNMP Event Trap Parameters
SNMP event trap parameters must be set for the IPC, so the IPC can actively report related
information to the NMS.
NOTICE
All parameters on the IPC except Receiver IP must be the same as those on the NMS. If they
are different, the IPC may fail to report information to the NMS.
Step 1 Choose Settings > Network Configuration > SNMP Parameters.
The SNMP Parameters page is displayed, as shown in Figure 7-11.
Figure 7-11 SNMP Parameters page
Step 2 Click Add in the SNMP trap area.
The page for setting SNMP event trap parameters is displayed, as shown in Figure 7-12.
Figure 7-12 Setting SNMP event trap parameters
Step 3 Set parameters. For detailed parameter description, see Table 7-1.
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Table 7-1 Parameter description
Parameter
Description
Receiver IP
NMS IP address.
Receiver port
NMS port number.
Version
Version number of the SNMP protocol used for connecting the
IPC to the NMS.
Community name
This parameter is available only when you set Version to v1 or
v2.
Community name for the IPC to access the NMS.
User name
This parameter is available only when you set Version to v3.
User name for the IPC to access the NMS.
Security level
This parameter is available only when you set Version to v3.
Security level of user rights. The options are as follows:
l No security
Users are not allowed to view or modify IPC configurations.
l Authentication
Users can only view IPC configurations.
l Authentication and privacy
Users can view and modify IPC configurations.
Authentication protocol
This parameter is available only when you set Version to v3
and Security level to Authentication or Authentication and
privacy.
Protocol used for IPC authentication.
Authentication
password
This parameter is available only when you set Version to v3
and Security level to Authentication or Authentication and
privacy.
Password used for IPC authentication.
NOTE
It is recommended that the password meet the following conditions:
l The password consists of 8 to 20 characters.
l The password contains at least two types of the following:
lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9),
and special characters (including the space character and the
following: `[email protected]#$%^&*()-_=+\|[{}];:'",<.>/?).
l The password must be different from the user name or the reverse
text of the user name.
Privacy protocol
This parameter is available only when you set Version to v3
and Security level to Authentication and privacy.
Private key encryption protocol used for IPC authentication.
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Parameter
Description
Privacy
This parameter is available only when you set Version to v3
and Security level to Authentication and privacy.
Key used for IPC authentication.
NOTE
It is recommended that the key meet the following conditions:
l The key consists of 8 to 20 characters.
l The key contains at least two types of the following: lowercase
letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special
characters (including the space character and the following: `[email protected]#$
%^&*()-_=+\|[{}];:'",<.>/?).
l The key must be different from the user name or the reverse text of
the user name.
l To improve security, the value of Privacy must be different from
Authentication protocol.
Step 4 Click OK.
The SNMP Parameters page is displayed.
Step 5 Click Save.
----End
7.6.3 Configuring SNMP v3 User Information
When SNMP v3 is used, the NMS visits the IPC using a user account in secure access mode.
Different user accounts have different access rights.
Context
When SNMP v3 is used, you can configure a maximum of three SNMP v3 users. This section
mainly describes how to add a new SNMP v3 user.
Procedure
Step 1 Choose Settings > Network Configuration > SNMP Parameters.
The SNMP Parameters page is displayed, as shown in Figure 7-13.
Figure 7-13 SNMP Parameters page
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Step 2 Click Add in the SNMP v3 user information area.
The page for configuring SNMP v3 user information is displayed, as shown in Figure 7-14.
Figure 7-14 Configuring SNMP v3 user information
Step 3 Set parameters. For detailed parameter description, see Table 7-2.
Table 7-2 Parameter description
Parameter
Description
User name
User name for the NMS to visit the IPC. This parameter is set
on the IPC, which must be the same as that configured on the
NMS.
NOTE
l A user name consists of 5 to 16 characters.
l A user name contains characters including digits and case sensitive
letters.
Security
Security level of user rights. The options are as follows:
l No security
Users are not allowed to view or modify IPC configurations.
l Authentication
Users can only view IPC configurations.
l Authentication and privacy
Users can view and modify IPC configurations.
Authentication protocol
This parameter is available only when you set Security to
Authentication or Authentication and privacy.
Protocol for user authentication.
Authentication
password
This parameter is available only when you set Security to
Authentication or Authentication and privacy.
Password for user authentication.
NOTE
The password must meet the following requirements:
l The password consists of 8 to 20 characters.
l The password contains at least two types of the following:
lowercase letters (a to z), uppercase letters (A to Z), digits (0 to 9),
and special characters (including the space character and the
following: `[email protected]#$%^&*()-_=+\|[{}];:'",<.>/?).
l The password must be different from the user name or the reverse
text of the user name.
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Parameter
Description
Confirm password
This parameter is available only when you set Security to
Authentication or Authentication and privacy.
Confirm password for user authentication.
Privacy protocol
This parameter is available only when you set Security to
Authentication and privacy.
Privacy protocol for user authentication.
Privacy
This parameter is available only when you set Security to
Authentication and privacy.
Key for user authentication.
NOTE
The key must meet the following requirements:
l The key consists of 8 to 20 characters.
l The key contains at least two types of the following: lowercase
letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special
characters (including the space character and the following: `[email protected]#$
%^&*()-_=+\|[{}];:'",<.>/?).
l The key must be different from the user name or the reverse text of
the user name.
l To improve security, the value of Privacy must be different from
Authentication protocol.
Confirm privacy
Confirm key for user authentication.
Step 4 Click Save.
----End
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8 Setting PTZ Control Parameters
8
Setting PTZ Control Parameters
About This Chapter
8.1 Setting PTZ and Serial Port Parameters
You can set parameters for connecting the PTZ to cameras through the serial port, for
example, serial port parameters and transparent channel parameters.
8.2 Setting Preset Position Parameters
After a preset position is configured, you can quickly rotate the IPC to the required position.
You can add, modify, and delete preset positions. A maximum of 256 preset positions can be
added for an IPC.
8.3 Setting Tour Track Parameters
You can set a tour track that consists of multiple preset positions. After you enable the tour
track, the IPC shoots video along the tour track. You can set a maximum of eight tour tracks.
A maximum of thirty-two preset positions can be added to a single tour track.
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8.1 Setting PTZ and Serial Port Parameters
You can set parameters for connecting the PTZ to cameras through the serial port, for
example, serial port parameters and transparent channel parameters.
8.1.1 Setting Serial Port Parameters
You can set serial port parameters for the IPC to implement communication with the PTZ.
Prerequisites
The IPC is connected to an external PTZ, and the PTZ has been configured.
Procedure
Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters.
The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-1.
Figure 8-1 PTZ&Serial Port Parameters page
Step 2 Set serial port parameters. For detailed parameter description, see Table 8-1.
Table 8-1 Parameter description
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Parameter
Description
No.
ID of the serial port.
Baud rate
Communication rate, which must be the same as that of the
connected PTZ.
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Parameter
Description
Data bit
Actual number of data bits used for the communication.
Stop bit
Number of bits used for marking the end of the serial port data.
Parity check bit
Method to check the serial port data.
Step 3 Click Save.
----End
8.1.2 Setting Transparent Channel Parameters
The transparent channel is a data transmission channel provided in the SDK protocol.
Prerequisites
The IPC is connected to an external PTZ, and the PTZ has been configured.
Procedure
Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters.
The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-2.
Figure 8-2 PTZ&Serial Port Parameters page
Step 2 Set transparent channel parameters.
NOTE
The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot be selected
at the same time.
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Step 3 Click Save.
----End
8.1.3 Setting PTZ Parameters
You can set PTZ parameters to control IPCs using the PTZ.
Prerequisites
The IPC is connected to an external PTZ, and the PTZ has been configured.
Procedure
Step 1 Choose Settings > PTZ Configuration > PTZ&Serial Port Parameters.
The PTZ&Serial Port Parameters page is displayed, as shown in Figure 8-3.
Figure 8-3 PTZ&Serial Port Parameters page
Step 2 Set PTZ parameters. For detailed parameter description, see Table 8-2.
Before setting PTZ parameters on the IPC web client, verify that the external PTZ is
connected and configured.
NOTE
l The PTZ parameters configured on the IPC must be the same as those configured on the external PTZ.
Otherwise, the PTZ functionality may not work properly.
l The Enable in the transparent channel and Enable serial port in the PTZ parameters area cannot be
selected at the same time.
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Table 8-2 Parameter description
Parameter
Description
PTZ ID
Unique ID of the PTZ.
Enable serial port
Indicates whether to enable the serial port.
Serial port ID
The same as the PTZ serial port number.
PTZ protocol
The same as the PTZ protocol.
PTZ address
The same as the PTZ address.
Direction control
Enables forward or backward PTZ control:
l Forward
Enables the forward control of the PTZ. For example, if
you click the left button, the PTZ moves leftward.
l Backward
Enables the backward control of the PTZ. For example, if
you click the left button, the PTZ moves rightward.
Wiper linkage switch
output 1
Indicates whether to enable the wiper linkage switch output
1.
NOTE
l To use the rain wiper that is controlled by the Boolean value,
connect the rain wiper to Boolean value output 1 and enable this
function.
l You cannot enable this function if Boolean value output 1
connects to an alarm device.
l If this function is disabled, the rain wiper button is unavailable.
Step 3 Click Save.
----End
8.2 Setting Preset Position Parameters
After a preset position is configured, you can quickly rotate the IPC to the required position.
You can add, modify, and delete preset positions. A maximum of 256 preset positions can be
added for an IPC.
Context
The IPC's horizontal shooting angle, vertical shooting angle, and zoom times can be stored as
a preset position. The preset position can be numbered.
Procedure
Step 1 Choose Settings > PTZ Configuration > Preset Parameters.
The Preset Parameters page is displayed, as shown in Figure 8-4.
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Figure 8-4 Preset Parameters page
NOTE
l Home position is a special preset to which a pan-tilt-zoom (PTZ) camera automatically rotates if users do
not control the rotation direction of the camera within a specified period.
l The preset position numbered 0 is the home position by default. You can move the camera to a specified
position through the PTZ control panel and set the position as the home position.
l If no home position is configured, the name displayed is Home (Not set). If a home position is
configured, the name displayed is Home (Custom location).
l Home position cannot be deleted.
Step 2 Adjust the PTZ and determine a preset position.
Step 3 Click Add.
The page for Add Preset is displayed.
Step 4 Select a preset number and enter a name for the preset position.
A preset name contains a maximum of 31 characters including Chinese characters, letters,
digits, and other characters visible on the keyboard.
NOTE
A Chinese word occupies three characters in this Web page. If you attempt to set the preset name to Chinese
words, the preset name can contain a maximum of 10 Chinese words.
Step 5 Click Save.
The added preset position is displayed in the preset position list.
NOTE
l To modify or delete a preset position, select it and click Setting or Delete.
l To delete all preset positions, click Delete all.
l You cannot delete an enabled home position or a preset position in a tour track.
----End
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8.3 Setting Tour Track Parameters
You can set a tour track that consists of multiple preset positions. After you enable the tour
track, the IPC shoots video along the tour track. You can set a maximum of eight tour tracks.
A maximum of thirty-two preset positions can be added to a single tour track.
Procedure
Step 1 Choose Settings > PTZ Configuration > Tour Track Parameters.
The Tour Track Parameters page is displayed, as shown in Figure 8-5.
Figure 8-5 Page for setting tour track parameters
Step 2 Click Add.
The Create tour track page is displayed, as shown in Figure 8-6.
Figure 8-6 Adding a tour track
Step 3 Set the tour track.
1.
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Set Track name.
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NOTE
A Chinese word occupies three characters in this Web page. If you attempt to set the track name to
Chinese words, the track name can contain a maximum of 10 Chinese words.
2.
Click Add Preset.
The Add preset to guard tour page is displayed.
3.
Select specified preset positions from the Preset drop-down list box and set the Dwell
duration.
NOTE
–
For the cameras with PTZs connected, the value of Dwell duration(s) must be longer than the time
required for rotating a camera from a previous preset to the specified preset.
–
For the cameras with PTZs connected, if you adjust the rotation speed of the PTZ camera after
configuring a tour track, the value of Dwell duration(s) may be smaller than the time required for
rotating a camera from a previous preset to the specified preset. In this case, reset Dwell
duration(s).
4.
Click OK.
The Create tour track page is displayed.
5.
Add more preset positions by following the preceding steps.
Step 4 Click Save.
The tour track is successfully added.
NOTE
l To enable a tour track, select the tour track and click Running.
l To disable a tour track that is running, select the tour track and click Stop.
l You can enable only one tour track at a time. If a tour track has been enabled and you enable another tour
track, the tour track that has been enabled will automatically stop.
l You can view the tour track status in the Status column.
l To modify or delete a tour track, select it and click Modify or Delete.
l To modify a tour track, you must stop the tour track first.
----End
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9 Configuring the Video Block Detection Function
Configuring the Video Block Detection
Function
You can configure video block detection function for the full screen. After the configuration,
an alarm will be generated when the camera lens is blocked.
Procedure
Step 1 Choose Settings > Intelligent Analysis > Video Block Detection.
The Video Block Detection page is displayed, as shown in Figure 9-1.
Figure 9-1 Video Block Detection tab page
Step 2 Select Enable.
Step 3 Set parameters. For detailed parameter description, see Table 9-1.
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Table 9-1 Parameter description
Parameter
Description
Alarm check interval
Time interval at which the system checks
for new alarms.
NOTE
Only one alarm is reported if multiple times of
video block happen within a single alarm check
interval. This is to avoid repeated alarms.
Sensitivity
Sensitivity for triggering an alarm.
A higher sensitivity indicates that an object
with a smaller block size and higher
brightness can be identified. In this case,
lens block alarms can be triggered more
easily.
NOTE
l Sensitivity = 1: An alarm is generated when
the block area ratio is about 95%.
l Sensitivity = 2: An alarm is generated when
the block area ratio is about 90%.
l Sensitivity = 3: An alarm is generated when
the block area ratio is about 85%.
l Sensitivity = 4: An alarm is generated when
the block area ratio is about 80%.
l Sensitivity = 5: An alarm is generated when
the block area ratio exceeds 70%.
Step 4 Click Save.
----End
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10
Setting Alarm Parameters
About This Chapter
This section describes how to set alarm parameters, including alarm input and output
parameters, temperature alarm parameters, alarm deployment plans, and alarm linkage
policies.
10.1 Setting Alarm Input and Output Parameters
Alarms can be linked by setting alarm input and output parameters.
10.2 Setting Temperature Alarm Parameters
When the IPC operating temperature is out of a specific range (-15°C to +55°C), a
temperature alarm is generated.
10.3 Setting Alarm Deployment Policy Parameters
You can specify an alarm deployment policy for the IPC, that is, specify a time segment for
receiving specified alarms. If the IPC is not configured with any alarm deployment policy, no
alarm is generated.
10.4 Setting Alarm Linkage Policy Parameters
When an exception such as lens block occurs, the system can trigger proper actions according
to the preset alarm linkage policy.
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10.1 Setting Alarm Input and Output Parameters
Alarms can be linked by setting alarm input and output parameters.
Procedure
Step 1 Choose Settings > Alarm Configuration > Alarm I/O.
The page for Alarm I/O is displayed, as shown in Figure 10-1.
Figure 10-1 Alarm I/O tab page
Step 2 Set parameters. For detailed parameter description, see Table 10-1.
Table 10-1 Parameter description
Parameter
Alarm input
Alarm output
Description
Device ID
ID of the alarm input device.
Enable
Indicates whether to enable
the alarm input function.
Name
User-defined device name.
Type
Select either Normal open
or Normal close based on
the device status.
Alarm check interval
Time interval at which the
system checks for new
alarms.
Device ID
ID of the alarm output
device.
/
Manual control of the output
device status.
NOTE
This function cannot be used
with the alarm linkage
function. If the function is
used with the alarm linkage
function, the alarm linkage
actions will be affected.
Name
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Parameter
Description
Duration
Duration of the alarm.
NOTE
If Duration is set to 0, the
alarm persists permanently.
Step 3 Click Save.
----End
10.2 Setting Temperature Alarm Parameters
When the IPC operating temperature is out of a specific range (-15°C to +55°C), a
temperature alarm is generated.
Procedure
Step 1 Choose Settings > Alarm Configuration > Temperature Alarm.
The page for Temperature Alarm is displayed, as shown in Figure 10-2.
Figure 10-2 Temperature alarm tab page
Step 2 Select Enable.
Step 3 Set Alarm check interval.
NOTE
Current temperature indicates the current IPC temperature. To update the current temperature, click the
Temperature Alarm tab again.
Step 4 Click Save.
----End
10.3 Setting Alarm Deployment Policy Parameters
You can specify an alarm deployment policy for the IPC, that is, specify a time segment for
receiving specified alarms. If the IPC is not configured with any alarm deployment policy, no
alarm is generated.
Context
An alarm deployment policy includes device alarm deployment and alarm deployment plan.
l
The device alarm deployment can be video alarm deployment or alarm input X
deployment.
l
The alarm deployment plan allows users to specify the alarm time for different types of
incidents. A single incident type supports a maximum of eight alarm deployment time.
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NOTE
By default, alarm deployment is enabled for all subdevices of an IPC at any time.
Procedure
Step 1 Choose Settings > Alarm Configuration > Alarm Deployment Policy.
The Alarm Deployment Policy page is displayed, as shown in Figure 10-3.
Figure 10-3 Alarm Deployment Policy page
Step 2 Select a device alarm deployment in the Device alarm deployment area.
Table 10-2 describes the device alarm deployment.
Table 10-2 Alarm deployment types
Parameter
Description
Video alarm deployment
Indicates whether to generate an alarm
when a specified incident occurs. The
incidents include motion detection, lens
block, tripwire detection, intrusion
detection, loitering detection, abandoned
object detection, and removed object
detection.
l Enabled: When a specified incident
(specified in Incident type) occurs
during the alarm deployment time, an
alarm is generated.
l Disabled: When a specified incident
(specified in Incident type) occurs
during the alarm deployment time, no
alarm is generated.
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Parameter
Description
Alarm input X deployment (Input1)
l Enabled: When an Alarm input X
incident (specified in Incident type)
occurs during the alarm deployment
time, an alarm is generated.
l Disabled: When an Alarm input X
incident (specified in Incident type)
occurs during the alarm deployment
time, no alarm is generated.
Step 3 Select an incident from the Incident type drop-down list box.
Step 4 Click Add Plan.
The page for adding a plan is displayed, as shown in Figure 10-4.
Figure 10-4 Add Plan tab page
Step 5 Set the start time, end time, and cyclic mode, and select weekdays.
Step 6 Click OK.
The Alarm Deployment Policy page is displayed.
Step 7 Click Save.
NOTE
You can modify or delete existing alarm deployment plans. To modify or delete an alarm deployment plan,
select the incident type to which the alarm deployment plan belongs and click Modify or Delete in
Deployment time.
----End
10.4 Setting Alarm Linkage Policy Parameters
When an exception such as lens block occurs, the system can trigger proper actions according
to the preset alarm linkage policy.
Procedure
Step 1 Choose Settings > Alarm Configuration > Alarm Linkage Policy.
The Alarm Linkage Policy page is displayed, as shown in Figure 10-5.
Figure 10-5 Alarm linkage policy tab page
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Step 2 Set the alarm event and alarm output parameters.
NOTE
l The alarm event indicates what alarm incident will be linked with an action.
l The alarm output indicates the alarm output device.
Step 3 Click Save.
----End
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11
Querying Logs
Logs are the main information source for maintenance engineers to locate faults. They also
serve as the basis for terminal users to collect fault information. When a fault occurs,
maintenance engineers and terminal users can locate and rectify the fault by checking the
generated log information.
NOTE
Check the log capacity periodically. It is recommended that logs be backed up monthly.
Procedure
Step 1 Choose Maintenance > log on the main page.
The Log page is displayed, as shown in Figure 11-1.
Figure 11-1 Log
Step 2 Query logs.
1.
Select the date, start time, end time, and log type on the left.
NOTE
After Language is set, only newly generated log information is displayed in the configured language.
2.
Click Query.
The results are displayed on the right.
NOTE
To query the archived logs, use the One-Click Collectionto download more logs.
Step 3 Download logs.
Click One-Click Collection and download logs to a local PC. After logs are downloaded, you
can view them using WordPad.
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NOTE
l The default name of the log file downloaded through One-Click Collection is log.tar.gz. You must
change the file name in *.tar.gz format.
l For more information about logs, see the Log Reference.
l Use the download function of the browser.
----End
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12
Managing the System
About This Chapter
This section describes how to configure system operations.
12.1 Managing Users
By level of rights, users are classified into three types: system administrator (admin), senior
operator, and common operator. You can add, modify, or delete a user.
12.2 Managing the Configuration File
You can upload and download the configuration file of an IPC.
12.3 Configuring the Web Login Protocol
You can configure the Web server protocol.
12.4 Managing the Storage Device
Using the storage management function, you can view the SD card status, limit the rate, and
conduct continuous recording.
12.5 Setting Local Parameters
You can set local parameters, such as the protocol type, data stream type, video stream type,
and path where snapshots are saved. These settings take effect only on the local PC.
12.6 Viewing System Information
You can query system information as required.
12.7 Viewing Media Stream Parameters
You can view media stream parameters to understand the current media stream status.
12.8 Upgrading the IPC
You can upgrade an IPC.
12.9 Restarting the IPC
You can restart an IPC remotely.
12.10 Restoring the IPC to Factory Settings
You can restore an IPC to its factory settings.
12.11 Collecting Information
You can collect the system information, configuration file, and SSH logs with one click.
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12.1 Managing Users
By level of rights, users are classified into three types: system administrator (admin), senior
operator, and common operator. You can add, modify, or delete a user.
12.1.1 Adding a User
The admin user creates all initial users uniformly. When creating users, the admin user can
bind roles to the users and assign rights to the roles.
Procedure
Step 1 Choose Settings > System Configuration > User Management.
The User Management page is displayed, as shown in Figure 12-1.
Figure 12-1 User Management tab page
Step 2 Click Add.
The dialog box for Add is displayed, as shown in Figure 12-2.
Figure 12-2 Adding a user
Step 3 Set parameters. For detailed parameter description, see Table 12-1.
Table 12-1 Parameter description
Parameter
Description
User Type
Select a user type from the drop-down list box.
Users of different levels have different rights. The options are as
follows:
l System administrators: They have all operation rights. They
can add senior operators and common operators.
l Senior operators: They have all operation rights except for
those exclusive to system administrators. They can add
common operators.
l Common operators: They only have common operation
rights, including viewing live video, setting PTZ parameters,
and changing their own passwords.
User Name
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Enter a name for the new user.
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Parameter
Description
Current user password
Enter the password of the user who currently logs in.
New user password
Enter a password for the new user.
NOTE
The password must meet the following requirements:
l The password consists of 8 to 20 characters.
l The password contains at least two types of the following: lowercase
letters (a to z), uppercase letters (A to Z), digits (0 to 9), and special
characters (including the space character and the following: `[email protected]#$
%^&*()-_=+\|[{}];:'",<.>/?).
l The password must be different from the user name or the reverse
text of the user name.
Confirm Password
Enter the new password again.
Multi-login
Select the maximum login number of the current user.
Step 4 Click Save.
----End
12.1.2 Changing the User Password
The password of a user can be changed, but the user type and user name cannot be modified.
NOTE
l System administrators can modify all users, including themselves as well as senior operators and common
operators.
l Senior operators can modify their own or common operators' information.
l Common operators do not have the right to modify users.
Step 1 Choose Settings > System Configuration > User Management.
The User Management page is displayed, as shown in Figure 12-3.
Figure 12-3 User Management tab page
Step 2 Select a user.
Step 3 Click Modify.
The Modify User Info page is displayed, as shown in Figure 12-4.
Figure 12-4 Modify User Info page
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Step 4 Specify the current user password, new password, and confirm password.
Step 5 Click Save.
----End
12.1.3 Changing the Maximum Number of Multipoint Logins
You can change the maximum number of multipoint logins of a user.
Procedure
Step 1 Choose Settings > System Configuration > User Management.
The User Management page is displayed, as shown in Figure 12-5.
Figure 12-5 User Management tab page
Step 2 Select a user.
Step 3 Click Modify Multi-login.
The Modify Multi-login page is displayed.
Step 4 Enter Current user password and modify Multi-login.
Step 5 Click Save.
----End
12.1.4 Deleting a User
System administrators can delete unnecessary users to ensure system security.
NOTE
l System administrators can delete senior operators and common operators. System administrators cannot
be deleted.
l Senior operators can delete common operators.
l Common operators do not have the right to delete users.
l When a logged user is deleted, the deletion does not take effect immediately and the user can still perform
operations on the web pages. The deletion takes effect only when the user logs out.
Procedure
Step 1 Choose Settings > System Configuration > User Management.
The User Management page is displayed, as shown in Figure 12-6.
Figure 12-6 User Management tab page
Step 2 Select a user.
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Step 3 Click Delete.
The dialog box for Delete is displayed.
Step 4 Set Current user password and click OK.
The dialog box for Delete is displayed.
Step 5 Enter the password of the user and click OK. Then delete the user as prompted.
----End
12.1.5 Configuring Account Locking and Unlocking
The system administrator can specify the maximum number of incorrect password attempts
for an account. If the maximum number of incorrect password attempts is reached, the
account is locked.
NOTE
Only the system administrator can configure account locking.
Procedure
Step 1 Choose Settings > System Configuration > User Management.
The User Management page is displayed, as shown in Figure 12-7.
Figure 12-7 User Management tab page
Step 2 Click Advanced.
The dialog box for Advanced is displayed, as shown in Figure 12-8.
Figure 12-8 Advanced settings
Step 3 Set Max. incorrect password inputs and Lock Interval.
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NOTE
l Max. incorrect password inputs: maximum number of consecutive incorrect password attempts.
l Lock Interval: duration that an account is locked when the number of consecutive incorrect password
attempts exceeds the maximum.
l If Max. incorrect password inputs is set to 0, the maximum number of consecutive incorrect password
attempts is unlimited and the account will not be locked.
l If Max. incorrect password inputs is not set to 0 but Lock Interval is set to 0, an account will be locked
permanently when the number of consecutive incorrect password attempts exceeds the Max. incorrect
password inputs.
Step 4 Click Save.
----End
12.2 Managing the Configuration File
You can upload and download the configuration file of an IPC.
Procedure
Step 1 Choose Settings > System Configuration > Configuration Management.
The Configuration Management page is displayed, as shown in Figure 12-9.
Figure 12-9 Configuration Management page
Step 2 Set parameters in the Configuration file area. For detailed parameter description, see Table
12-2.
Table 12-2 Parameter description
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Parameter
Description
How to Set
Download configuration file
Users can download the
current configuration file to
save device parameters. If
necessary, users can upload
the configuration file again
to restore the device
parameters.
1. Click Download.
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2. Enter the file key in the
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NOTE
Use the download function of
the browser.
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Parameter
Description
How to Set
Upload configuration file
Users can upload the
configuration file stored on
the local PC.
1. Click Browse and select
the configuration file.
NOTE
You need to set ISP parameters
and platform registration
parameters in the
configuration file based on the
site requirements and then
upload the configuration file,
or you can first upload the
configuration file and modify
the parameter settings on the
web pages.
2. Enter the file key.
NOTE
Use the same file key as
that used for the download
operation.
3. Click Upload to upload
the configuration file.
After the file is
uploaded, the IPC
restarts automatically.
----End
12.3 Configuring the Web Login Protocol
You can configure the Web server protocol.
Procedure
Step 1 Choose Settings > System Configuration > Configuration Management.
The Configuration Management page is displayed, as shown in Figure 12-10.
Figure 12-10 Configuration Management tab page
Step 2 In the Web server configuration area, configure the protocol for accessing the IPC web
page.
NOTICE
To improve security, you are advised to use the protocol HTTPS.
----End
12.4 Managing the Storage Device
Using the storage management function, you can view the SD card status, limit the rate, and
conduct continuous recording.
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Procedure
Step 1 Choose Settings > System Configuration > Storage Management.
The Storage Management page is displayed, as shown in Figure 12-11.
Figure 12-11 Storage Management tab page
Step 2 Set parameters. For detailed parameter description, see Table 12-3.
Table 12-3 Parameter description
Description
Parameter
Storage
management
No SD card
Indicates there is no SD card on the IPC.
SD card status
Displays the total capacity and occupied space
of an SD card.
Instant formatting
Formats an SD card.
NOTE
l Before using an SD card, format it.
l Back up data before formatting an SD card.
l All data will be lost after an SD card is
formatted. Exercise caution when performing
this operation.
l Do not remove an SD card when it is being
formatted or data-written.
l Format an SD card during off-peak hours.
SD card refresh
Continuous recording
Obtains the latest SD card status.
Enables or disables the continuous video
recording function. The recorded video is
stored in the SD card.
NOTE
You can format the SD card when Continuous
recording is enabled.
Rate limit
Enable
Indicates whether to enable the storage upload
rate limit function.
NOTE
When the camera is uploading buffered video to the
video surveillance platform, you cannot modify
Rate limit.
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Parameter
Description
Max. return rate
Sets the maximum upload rate for video
buffering or download rate for SD card
recording.
It is recommended that the value be one fourth
of the bit rate of primary streams and not
exceed the available bandwidth.
NOTE
l Video buffering: When cameras are
disconnected from the network, they can
continue to shoot and temporarily store video
on their SD cards. When the network is
restored, the video surveillance platform sends
a video request to the cameras. The cameras
then send the video stored on the SD cards to
the video surveillance platform.
l The video buffering function occupies
additional network bandwidth. If the value
exceeds the available bandwidth, the network
may be blocked, which leads to image
exceptions. Set Rate limit based on the site
requirements.
----End
12.5 Setting Local Parameters
You can set local parameters, such as the protocol type, data stream type, video stream type,
and path where snapshots are saved. These settings take effect only on the local PC.
Procedure
Step 1 Choose Settings > System Configuration > Local Parameters.
The Local Parameters page is displayed, as shown in Figure 12-12.
Figure 12-12 Local Parameters tab page
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Step 2 Set parameters. For detailed parameter description, see Table 12-4.
Table 12-4 Parameter description
Parameter
Description
Protocol type
Type of the network transmission protocol
NOTE
Local video streams support only UDP.
Code stream type
Type of data stream for locally requested video streams
Video stream type
Type of video stream
The options are as follows:
l Video stream: indicates the output of only video streams.
l Hybrid stream: indicates the output of both video and
audio streams.
Live view performance
Type of live view performance
The options are as follows:
l Fluency: Features more player buffer and compatibility
with network jitter, applicable to most scenarios. The
Fluency is recommended.
l Shortest delay: Features small image delay and optimal
PTZ operation experience, applicable to scenarios with
good network conditions.
Path for saving video
Path for saving video files
Click Browse and select a save path.
Recording time
Recording time length
The recording time length ranges from 5 seconds to 24
hours. You can select a time unit from the drop-down list
box next to the Recording time text box.
Path for saving live
snapshots
Path for saving snapshots captured during the video viewing
Click Browse and select a save path.
Step 3 Click Save.
----End
12.6 Viewing System Information
You can query system information as required.
Procedure
Step 1 Choose Settings > System Configuration > System Information.
The System Information page is displayed.
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Step 2 View system information. Table 12-5 describes system information.
NOTE
System information is read-only.
Table 12-5 Parameter description
Parameter
Description
Device information
System information
platform status information
Device model
Model of the main device.
Hardware version
Hardware version.
Hardware SN
Serial number of the
hardware.
Software version
Software version.
Kernel version
Kernel version.
UBOOT
Universal Boot Loader (UBOOT) version.
Physical Address
MAC address of the device.
Current temperature
Temperature of the device
CPU.
CPU usage
CPU usage of the device.
Total memory
Total memory size.
Available memory
Available memory size.
Buffer
Buffer memory.
Cache
Cache memory.
Reception rate
Current network data
receive rate.
Transmission rate
Current network data
transmit rate.
GB/T 28181
Platform registration status
information. The options are
as follows:
Active SDK registration
l Online: indicates that the
IPC has been registered
with the video
surveillance platform.
l Offline: indicates that the
IPC has not been
registered with the video
surveillance platform.
----End
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12.7 Viewing Media Stream Parameters
You can view media stream parameters to understand the current media stream status.
Procedure
Step 1 Choose Settings > System Configuration > Media Stream Information.
The Media Stream Information page is displayed.
Step 2 View media stream parameters. Table 12-6 describes the media stream parameters.
NOTE
Media stream parameters are read-only.
Table 12-6 Parameter description
Parameter
Description
NO.
-
Type
Type of the current media stream.
Options: TCP unicast, UDP unicast, and UDP
multicast.
Stream transmit type
Transmission type of the current media stream.
Options: elementary stream and program stream.
NOTE
l If the IPC is registered with the video surveillance
platform using ONVIF, media streams are transmitted
as elementary streams.
l If the IPC is registered with the video surveillance
platform using GB/T 28181, media streams are
transmitted as program streams.
Status
Transmission status of the current media stream.
Code stream type
Type of the current media stream transmitted by the
IPC.
Encryption type
Encryption type of the current media stream.
Unicast
Multicast
Water mark
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IP address
IP address for receiving video and audio streams.
Audio port
Port number for receiving audio streams.
Video port
Port number for receiving video streams.
IP address
Multicast IP address for receiving video and audio
streams.
Audio port
Multicast port number for receiving audio streams.
Video port
Multicast port number for receiving video streams.
Indicates whether to enable the watermark function.
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NOTE
l The unicast mode is efficient and targeted, but may result in high loads on the IPC.
l The multicast mode reduces the IPC loads but does not provide error correction functionality.
----End
12.8 Upgrading the IPC
You can upgrade an IPC.
NOTICE
l The upgrade time is less than 5 minutes (excluding the restart time) if a maximum of one
channel of video streams is enabled.
l It is recommended that you perform the upgrade when few or no users are online.
l During the upgrade, ensure that the IPC is powered on, network cables are properly
connected, and no other operation is performed.
l When the version is upgraded, it is recommended that you clear the browser cache data
before next login.
Prerequisites
You have obtained the upgrade package.
Obtaining Upgrade Packages: Visit and log in http://support.huawei.com/enterprise,
choose Product Category > Unified Communications and Collaboration > Video
Surveillance > IP Cameras, go to the required product directory, select a required IPC
version, and select the upgrade package to download under Version and Patch.
Procedure
Step 1 Choose Settings > System Configuration > Device Maintenance.
The Device Maintenance page is displayed, as shown in Figure 12-13.
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Figure 12-13 Device Maintenance page
Step 2 Click Browse and select the upgrade files.
Step 3 Click Upgrade.
The Upgrade Alarm page is displayed.
NOTE
The upgrade interrupts all services for less than 3 minutes.
Step 4 Click OK.
----End
12.9 Restarting the IPC
You can restart an IPC remotely.
Procedure
Step 1 Choose Settings > System Configuration > Device Maintenance.
The Device Maintenance page is displayed, as shown in Figure 12-14.
Figure 12-14 Device Maintenance page
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Step 2 Click Remote restart.
The Restart page is displayed.
Step 3 Click OK.
The IPC automatically restarts.
----End
12.10 Restoring the IPC to Factory Settings
You can restore an IPC to its factory settings.
NOTICE
l If an IPC is restored to its factory settings, only its IP address is retained. Perform this
operation with caution.
l If an IPC is fully restored to its factory settings, all parameter are restored. Perform this
operation with caution.
Procedure
Step 1 Choose Settings > System Configuration > Device Maintenance.
The Device Maintenance page is displayed, as shown in Figure 12-15.
Figure 12-15 Device Maintenance page
Step 2 Click Restore or Fully restore.
The Default settings page is displayed.
Step 3 Set Current user password.
Step 4 Click OK.
The system automatically restores default settings.
----End
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12.11 Collecting Information
You can collect the system information, configuration file, and SSH logs with one click.
Procedure
Step 1 Choose Settings > System Configuration > Device Maintenance.
The Device Maintenance page is displayed, as shown in Figure 12-16.
Figure 12-16 Device Maintenance page
Step 2 Click One key collection.
The Tip page is displayed.
Step 3 Click Save and select a path.
The information is downloaded. You can view the collected information using WordPad.
NOTE
l The default name of the log file downloaded through One key collection is IP_sysinfo.tar.gz, for
example, 192_168_0_120_sysinfo.tar.gz. You must change the file name in .tar.gz format.
l For more information about logs, see the Log Reference.
l Use the download function of the browser.
----End
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13
Appendix
About This Chapter
13.1 Troubleshooting
This section describes the most common faults, possible causes, and troubleshooting
procedures.
13.2 Downloading and Installing a Root Certificate
If browser displays a security warning There is a problem with this website's security
certificate, download and install the root certificate.
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13.1 Troubleshooting
This section describes the most common faults, possible causes, and troubleshooting
procedures.
13.1.1 An IPC Fails to Upgrade
Symptom
An IPC fails to upgrade.
Possible Cause
l
The network is not properly connected or configured.
l
The upgrade file is incorrect.
l
A power outage occurs during the upgrade.
l
Ensure that the network is properly connected and configured, and ensure that the
upgrade file is correct.
l
Restore the power and perform the upgrade gain.
Solution
13.1.2 Cannot Find Related Files In The Storage Paths After
Snapshots Are Taken and Video Is Recorded On Web Pages
Symptom
After snapshots are taken and video is recorded on web pages, you cannot find related files in
the storage paths.
Possible Cause
Log in to the Windows 7 or 8 operating system as a non-administrator user and does not use
Run as administrator to log in to Internet Explorer. The storage path is set to a random path
under C:\Users\User name\.
NOTE
In the preceding path, User name indicates the account of the current user on the operating system.
Solution
l
Right-click the Internet Explorer icon and choose Run as administrator from the
shortcut menu.
l
The files have been saved to the Virtualized directory under the Internet Explorer cache
directory. For example, in the path C:\Users\User name\AppData\Local\Microsoft
\Windows\Temporary Internet Files\Virtualized\C\Users\User name
\IPC_MediaPlayer, C:\Users\User name\AppData\Local\Microsoft\Windows
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\Temporary Internet Files indicates the Internet Explorer cache directory, Virtualized
indicates the automatically generated directory, and C\Users\User name
\IPC_MediaPlayer indicates the original file storage path.
13.1.3 The Snapshot and Video Recording Functions Fail To Be
Implemented On Web Pages
Symptom
The snapshot and video recording functions fail to be implemented on web pages.
Possible Cause
Log in to the Windows 7 or 8 operating system as a non-administrator user and does not use
administrator to log in to Internet Explorer. The storage path is not set to the path of the
current user (C:\Users\User name\).
NOTE
In the preceding path, User name indicates the account of the current user on the operating system.
Solution
Right-click the Internet Explorer icon and choose Run as administrator from the shortcut
menu.
13.1.4 Cannot Play Video After Logging In To The Preview Page
Symptom
After you log in to the Previewpage, you cannot play video.
Possible Cause
l
The player control is not properly installed.
l
The player control is prohibited.
l
The local firewall is enabled.
l
The local PC running the Windows 7 operating system does not use Run as
administrator.
l
Reinstall the playback control as prompted.
l
Allow the player control.
l
Disable the local firewall.
l
Right-click the Internet Explorer icon and choose Run as administrator from the
shortcut menu.
Solution
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13.1.5 The File Path Is Incorrectly Displayed
Symptom
The file path is incorrectly displayed. For example, when you click Browse and select a path,
the path displayed in the text box is different from the actual path.
Possible Cause
Incorrect security settings.
Solution
Open Internet Explorer, choose Tools > Internet Options > Security > Custom level and set
Include local directory path when uploading file to Enable.
13.1.6 There Is a Problem With This Website's Security Certificate
Symptom
After the root certificate is downloaded and installed, Internet Explorer still displays a
warning message There is a problem with this website's security certificate. Click
Continue to this website (not recommended) to access the login page. The Certificate
Error is then displayed in the address box.
Possible Cause
Invalid certificate.
Solution
It is recommended that you upload your own certificate. For details about how to upload a
certificate, see 3.7 Replacing the Certificate. After the certificate is uploaded, restart the
browser.
13.1.7 Users Are Unable To View Live Video On The Wweb page,
With a Message Displayed, Indicating That an Error Occurs On
The ActiveX Control
Symptom
Users are unable to view live video on the web page, with a message displayed, indicating
that an error occurs on the ActiveX control.
Possible Cause
l
An exception occurs on the ActiveX control.
l
An exception occurs on Internet Explorer.
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Solution
Reinstall the ActiveX control.
1.
Open Internet Explorer, choose Tools > Internet Options > Advanced, click Reset to
reset Internet Explorer, and close all Internet Explorer windows.
2.
Choose Start > Run, enter CMD, and press Enter to display the DOS window.
3.
Enter regsvr32 -u and drag the C:\Windows\System32\ipc_webocx_vware\Version
number\IVS_OCXPlayer.ocx file to the DOS window. The complete command is
displayed, for example, regsvr32 -u C:\Windows\System32\ipc_webocx_vware
\2.0.6.3\IVS_OCXPlayer.ocx.
4.
Press Enter. The window indicating the operation success is displayed.
5.
Delete the C:\Windows\System32\ipc_webocx_vware\version number folder.
6.
Log in to the web client again and download and install the ActiveX control as
prompted.
Reinstall Internet Explorer, depending on Internet Explorer you are using.
13.1.8 The HTTPS Web Page Cannot be Displayed On Internet
Explorer
Symptom
The HTTPS web page cannot be displayed on Internet Explorer.
Possible Cause
This problem is caused by the settings of Internet Explorer.
Solution
Open Internet Explorer, choose Tools > Internet Options > Advanced and deselect the Use
SSL 2.0 under Security.
13.1.9 Cannot Open The Device Web Page After Setting The Web
Server Protocol To HTTPS
Symptom
After you set the web server protocol to HTTPS, you cannot open the device web page.
Possible Cause
The device is incompatible with the HTTPS certificate.
Solution
Restore the settings except for the IP settings.
1.
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Log in to the camera as the admin user in SSH mode.
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2.
Run the su - root command to switch to the root user.
3.
Run the cd /usr/app/bin/ command.
4.
Run the ./help devicerestore 0 command.
Restore all the device settings (including the IP settings).
1.
Log in to the camera as the admin user in SSH mode.
2.
Run the su - root command to switch to the root user.
3.
Run the cd /usr/app/bin/ command.
4.
Run the ./help devicerestore 1 command.
13.1.10 Blank Screen Occurs
Symptom
When a PC with an independent display adapter attempts to access live video in web mode,
the PC can receive video streams but blank screen occurs.
Possible Cause
The drive version of the display adapter is too early.
Solution
Upgrade the display adapter driver of the PC to the latest version.
13.1.11 The IPC Online Help Information Cannot be Viewed On
The Web Client
Symptom
The IPC Online Help information cannot be viewed on the web client.
Possible Cause
An exception occurs on the Internet Explorer cache.
Solution
Clear the Internet Explorer cache and restart Internet Explorer.
13.1.12 The IPC Online Help Information Cannot be Viewed
Fully On The Web Client
Symptom
The IPC Online Help information cannot be viewed fully on the web client.
Possible Cause
An exception occurs on the Internet Explorer cache.
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Solution
1.
Clear the Internet Explorer cache.
2.
Reset and restart Internet Explorer.
NOTE
If this problem cannot be solved, restart your PC.
13.1.13 Cannot Expand Or Collapse Other Directories When
Expanding a Level-2 Directory On The Navigation Tree of The
IPC Online Help
Symptom
If you expand a level-2 directory on the navigation tree of the IPC Online Help, you cannot
expand or collapse other directories.
Possible Cause
The IPC Online Help conflicts with the Google Chrome Frame.
Solution
Uninstall the Google Chrome Frame as follows:
1.
Choose Start > Control Panel > Programs > Programs and Features > Uninstall a
program.
2.
Right-click Google Chrome Frame and choose Uninstall from the shortcut menu.
13.1.14 The Searching Function Of The IPC Online Help Is
Disabled
Symptom
The searching function of the IPC Online Help is disabled.
Possible Cause
The IPC Online Help conflicts with the Google Chrome Frame.
Solution
Uninstall the Google Chrome Frame as follows:
1.
Choose Start > Control Panel > Programs > Programs and Features > Uninstall a
program.
2.
Right-click Google Chrome Frame and choose Uninstall from the shortcut menu.
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13.1.15 Some Characters Will Be Displayed As Question Masks (?)
When Logging In To The Web Client Of The Chinese Version In
The Window Opera
Symptom
If you log in to the web client of the Chinese version in the Window operating system of the
English version, some characters will be displayed as question masks (?).
Possible Cause
The current language for non-Unicode programs is not Chinese (Simplified, PRC).
Solution
Set the current language for non-Unicode programs to Chinese (Simplified, PRC):
1.
Choose Start > Control Panel > Clock, Language, and Region.
2.
Click Region and Language.
The Region and Language dialog box is displayed.
3.
Click Administrative tab page.
4.
Click Change system locale in Language for non-Unicode programs area.
5.
Set Current system locale to Chinese (Simplified, PRC).
13.1.16 Some Characters Will Be Displayed As Question Masks (?)
When Logging In To The Web Client Of The Korean Version In
The Window Operating System Of The Chinese Version
Symptom
If you log in to the web client of the Korean version in the Window operating system of the
Chinese version, some characters will be displayed as question masks (?).
Possible Cause
The current language for non-Unicode programs is not Chinese (Simplified, PRC).
Solution
Set the current language for non-Unicode programs to Korean (Korea):
1.
Choose Start > Control Panel > Clock, Language, and Region.
2.
Click Region and Language.
The Region and Language dialog box is displayed.
3.
Click Administrative tab page.
4.
Click Change system locale in Language for non-Unicode programs area.
5.
Set Current system locale to Korean (Korea).
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13.1.17 Cannot Enter Time In The Input Box For Setting Time On
Web Pages
Symptom
You cannot enter time in the input box for setting time (for example, alarm deployment time)
on web pages.
Possible Cause
The current input method is Microsoft pinyin input method.
Solution
Switch the input method to an English input method.
13.1.18 The Page Cannot Switch Automatically When The Default
Setting Is Restored If The IPC Uses The HTTP Protocol
Symptom
If the IPC uses the HTTP protocol, the page cannot switch automatically when the default
setting is restored.
Possible Cause
This problem is caused by the settings of access data sources across domains.
Solution
Open Internet Explorer, choose Tools > Internet Options > Security > Custom level >
Miscellaneous, and set Access data sources across domains to Enable or Prompt.
NOTE
If Access data sources across domains is set to Prompt, the security warning dialog box is displayed during
page switch. Click Yes.
13.1.19 The Player Control Fails To Install After Upgrading
Successfully On Windows 8 of 64-bit Operating System
Symptom
On Windows 8 of 64-bit operating system, the player control fails to install after upgrading
successfully.
Possible Cause
An exception occurs on the operating system cache.
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Solution
Clear the operating system cache and reinstall the player control.
13.1.20 Information Can Be Collected By One Click Only After
The System Displays The Window That Prompts You To
Download Files and Jumps To The Live Video Feed Page
Symptom
On the web page of the Internet Explorer 8, click One key collection. Information can be
collected by one click only after the system displays the window that prompts you to
download files and jumps to the live video feed page.
Possible Cause
This problem is caused by the settings of Automatic prompting for file downloads.
Solution
Open Internet Explorer, choose Tools > Internet Options > Security > Custom level >
Downloads, and set Automatic prompting for file downloads to Enable.
13.1.21 The User Is Prompted To Install The Plug-in Even When
The Plug-in Has Been Installed and The User Cannot View Live
Video
Symptom
On the Chrome browser in the 42 to 44 versions, the user is prompted to install the plug-in
even when the plug-in has been installed and the user cannot view live video.
Possible Cause
By default, the Chrome browser in the 42 to 44 versions has the NPAPI plug-in disabled.
Solution
To enable the NPAPI plug-in, perform the following operations:
1.
Enter chrome://flags in the address box.
2.
Click Enable under Enable NPAPI.
3.
Restart the browser.
13.1.22 Discontinuity Occurs When Objects Move In The Live
Video
Symptom
Discontinuity occurs when objects move in the live video.
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Possible Cause
The current desktop theme lowers visual effect of the PC.
Solution
Select a desktop theme other than Basic and High Contrast Themes.
13.1.23 After You Click The PTZ Rotation, Zoom, Or Focus
Button, The PTZ Rotation, Zoom, Or Focus Does Not Stop
Symptom
If you click the PTZ rotation, zoom, or focus button and the mouse pointer is still on the
button in the Firefox browser, the PTZ rotation, zoom, or focus does not stop.
Solution
After you click PTZ rotation, zoom, or focus button, move the mouse pointer away from the
button.
13.1.24 The Screen Is Frozen After a User Logs In To The Web
Client Using a Firefox Browser In The 40.0.2 Version
Symptom
The screen is frozen after a user logs in to the web client using a Firefox browser in the 40.0.2
version.
Cause Analysis
This fault occurs only on the Firefox browser in the 40.0.2 version, because the Firefox
browser 40.0.2 is incompatible with the IPC.
Solution
Upgrade the Firefox browser to the latest version.
13.1.25 The Screen Is Frozen and The Web Client Does Not
Respond When The User Logs In To The Web Client Using
Internet Explorer In The 11.0.9600.16428IS Version For The First
Time
Symptom
The screen is frozen and the web client does not respond when the user logs in to the web
client using Internet Explorer in the 11.0.9600.16428IS version for the first time.
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Cause Analysis
On Internet Explorer in the 11.0.9600.16428IS version, Only allow approved domains to
use ActiveX without prompt is set to Enable and Allow previously unused ActiveX
controls to run without prompt is set to Disable by default.
Procedure
1.
Choose Internet options > Security > Custom level, as shown in Figure 13-1.
Figure 13-1 Internet Options
2.
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Set Only allow approved domains to use ActiveX without prompt to Disable, as
shown in Figure 13-2.
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Figure 13-2 Security Settings — Internet Zone 1
3.
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Set Allow previously unused ActiveX controls to run without prompt to Disable, as
shown in Figure 13-3.
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Figure 13-3 Security Settings — Internet Zone 2
4.
Click OK, return to the Internet Options page.
5.
Click OK.
13.1.26 Logs Fail To Be Downloaded When a User Clicks The
Download All Logs Button On The Web Client
Symptom
After logging in to the IPC web client, a user clicks Download all logs on the Logs tab page.
Logs, however, fail to be downloaded.
Procedure
Restart the PC, and re-log in to the IPC web client.
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13.1.27 The Button Is Blue After Functions In The Live Video
Preview Window Are Exited
Symptom
l
The user clicks Full-Screen and then exits the full screen mode. When the user moves
the pointer to the live video preview scope, the Full-Screen is blue.
l
The user clicks the 1:1 or Snapshot button and quickly moves the pointer to the live
video preview scope, the 1:1 or Snapshot button is blue.
Procedure
This does not affect functions. Move the pointer out of the live video preview scope, and the
buttons are displayed normally.
13.1.28 Users Are Unable To View Live Video
Symptom
After you access the web page of an IPC to view live video, a blank screen appears.
Possible Cause
No driver mapping the hardware display adapter (card) is installed, or the version of the
existing driver is too old.
Solution
Install a display adapter (card) driver or upgrade the existing display adapter (card) driver.
13.2 Downloading and Installing a Root Certificate
If browser displays a security warning There is a problem with this website's security
certificate, download and install the root certificate.
Procedure
Step 1 Click Download Root Certificate in the upper right corner of the login page.
NOTE
Use the download function of the browser.
The File Download-Security Warning dialog box is displayed, as shown in Figure 13-4.
Figure 13-4 File Download-Security Warning dialog box
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Step 2 Click Open.
The Certificate page is displayed, as shown in Figure 13-5.
Figure 13-5 Certificate
Step 3 Click Install Certificate.
The Welcome to the Certificate Import Wizard page is displayed, as shown in Figure 13-6.
Figure 13-6 Welcome to the Certificate Import Wizard page
Step 4 Click Next.
The Certificate Import Wizard page is displayed, as shown in Figure 13-7.
Figure 13-7 Certificate Import Wizard page
Step 5 Select Place all certificates in the following store and click Browse.
The Select Certificate Store dialog box is displayed, as shown in Figure 13-8.
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IPC6112-D
Configuration Guide
13 Appendix
Figure 13-8 Select Certificate Store dialog box
Step 6 Select Trusted Root Certification Authorities and click OK.
The selected certificate store is displayed on the Certificate Import Wizard page.
Step 7 Click Next and install the root certificate as prompted.
Step 8 After the root certificate is installed, restart Internet Explorer and enter the IP address of the
IPC in the address box. The login page is then displayed.
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