Aceptance of e-commerce Agreement (TCE agreement) TELEFONICA COMPRAS ELECTRONICAS Sep 2013 1. Access to Telefonica e-commerce platform 1.1 Login 1.2 Password (If you do not remember your username and password contact CAU: [email protected]) Telefónica Compras Electrónicas S.L. 2 2. Access to Telefonica e-commerce platform 2. Select the icon Telefónica Compras Electrónicas S.L. 3 3.1 Access to the contract documentation 3.1 Select this tab Telefónica Compras Electrónicas S.L. 4 3.2 Access to Data Request 3.2. select the icon. No se puede mostrar la imagen en este momento. Telefónica Compras Electrónicas S.L. 5 4.Complete the Data Request 6. Select Save No se puede mostrar la imagen en este momento. 4.Complete the form information. All the fields are mandatory. 5. Select Type of electronic signature Telefónica Compras Electrónicas S.L. 6 5. Publish Data Request document 8. Select “Home” 7. Select “Data Request” and “Publish” Telefónica Compras Electrónicas S.L. 7 6. Approve the agreement 9. Select “Agreement’s approval…” and “Approve” Telefónica Compras Electrónicas S.L. 8 7. Last step 10. Click on OK. End of process The agreement has been signed. Your company has now access to Telefonica e-commerce platform Telefónica Compras Electrónicas S.L. 9 Useful contacts Support Team: CAU (Centro de Atención al Usuario): [email protected] (help desk, user and passwords, platform usage, incidences…) - Argentina: 08004440886 - Brasil: 08007611002 - Chile: 800800096 - Colombia:(57-1)4227429 - Costa Rica 08000571028 - Czech Republic: 800166777 - Ecuador: 01800001047 - Eslovaquia: 0800606548 - España: 900995723 - El Salvador:(503) 22119045 - Germany: 08001827347 - Guatemala:(502)-24700889 - Ireland: 1800 947 181 - México: 018001238312 - Nicaragua: 18000166 PIN 8330 - Panamá: 008000570094 - Perú: 080054947 - UK: 08081012292 - USA: 1-855-210-7895 - Uruguay: 0004054469 - Venezuela:(58-212)2799231 Horario de Atención: lunes a viernes de 8:00 a 18:00 horas Business Hours: Monday to Friday from 08:00 18:00 hours Otros países/ Other countries: 00 420 234 600 781 Comercial TCE: [email protected] (For any information regarding TCE agreement) Account Payable Team: [email protected] (For any information regarding invoices and payments) Registration Units: Depending of suppliers country of origin. Telefónica Compras Electrónicas S.L. 10 Suppliers Management Dpt. (TCE) [email protected]