eSight V300R002C01 Single-Node System Software Installation Guide (Windows) Issue 01 Date 2016-04-30 HUAWEI TECHNOLOGIES CO., LTD. Copyright © Huawei Technologies Co., Ltd. 2016. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means without prior written consent of Huawei Technologies Co., Ltd. Trademarks and Permissions and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd. All other trademarks and trade names mentioned in this document are the property of their respective holders. Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS" without warranties, guarantees or representations of any kind, either express or implied. The information in this document is subject to change without notice. Every effort has been made in the preparation of this document to ensure accuracy of the contents, but all statements, information, and recommendations in this document do not constitute a warranty of any kind, express or implied. Huawei Technologies Co., Ltd. Address: Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China Website: http://e.huawei.com Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. i eSight Single-Node System Software Installation Guide (Windows) About This Document About This Document Purpose This document describes how to install different eSight editions (compact, standard, and professional), eSight service components, operating system, database, and obtain references required for the installation. Intended Audience This document is intended for: l Huawei technical support engineers l Partner technical support engineers l Enterprise administrators Symbol Conventions The symbols that may be found in this document are defined as follows. Symbol Description Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury. Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results. NOTICE is used to address practices not related to personal injury. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. ii eSight Single-Node System Software Installation Guide (Windows) Symbol About This Document Description Calls attention to important information, best practices and tips. NOTE NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration. GUI Conventions Convention Description Boldface Buttons, menus, parameters, tabs, window, and dialog titles are in boldface. For example, click OK. > Multi-level menus are in boldface and separated by the ">" signs. For example, choose File > Create > Folder. Command Conventions The command conventions that may be found in this document are defined as follows. Issue 01 (2016-04-30) Convention Description Boldface The keywords of a command line are in boldface. Italic Command arguments are in italic. [] Items (keywords or arguments) in square brackets [ ] are optional. { x | y | ... } Alternative items are grouped in braces and separated by vertical bars. One is selected. [ x | y | ... ] Optional alternative items are grouped in square brackets and separated by vertical bars. One or none is selected. { x | y | ... } * Alternative items are grouped in braces and separated by vertical bars. A minimum of one or a maximum of all can be selected. [ x | y | ... ] * Optional alternative items are grouped in square brackets and separated by vertical bars. A maximum of all or none can be selected. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iii eSight Single-Node System Software Installation Guide (Windows) About This Document Change History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Updates in Issue 01 (2016-04-30) This issue is the first official release. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. iv eSight Single-Node System Software Installation Guide (Windows) Contents Contents About This Document.....................................................................................................................ii 1 Restrictions on Installation and Commissioning....................................................................1 2 Installation and Commissioning Process................................................................................. 2 3 Preparing for the Installation...................................................................................................... 4 3.1 eSight Server Installation Plan....................................................................................................................................... 5 3.2 Obtaining eSight Server Installation Software............................................................................................................. 10 3.3 Obtaining Security Hardening Software.......................................................................................................................12 3.4 Preparing Installation Tools..........................................................................................................................................13 3.5 Powering On a Server...................................................................................................................................................13 4 Installing the Operating System...............................................................................................15 4.1 Configuring the RAID.................................................................................................................................................. 17 4.2 Installing the Windows Server 2008 R2....................................................................................................................... 34 4.3 Creating a Partition....................................................................................................................................................... 41 4.4 Turning off the Operating System Firewall.................................................................................................................. 46 4.5 Configuring the Network..............................................................................................................................................47 4.6 Installing the Operating System Patches...................................................................................................................... 52 4.7 Setting the Virtual Memory.......................................................................................................................................... 54 4.8 Activating Windows..................................................................................................................................................... 58 5 Installing the eSight Software.................................................................................................. 63 5.1 Installing the eSight Platform and Components........................................................................................................... 64 5.2 Verifying the Installation.............................................................................................................................................. 73 6 Installing the Antivirus Software.............................................................................................76 7 Commissioning the eSight........................................................................................................ 77 7.1 Obtaining Reference Documents..................................................................................................................................78 7.2 Enabling Port Numbers on Firewalls............................................................................................................................78 7.3 (Optional) Configuring Multi-Subnet Management.....................................................................................................79 7.4 Configuring System Services....................................................................................................................................... 80 7.4.1 (Optional) Configuring the TFTP..............................................................................................................................80 7.4.2 (Optional) Configuring the FTP................................................................................................................................ 83 7.4.3 (Optional) Configuring the FTPS.............................................................................................................................. 85 Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. v eSight Single-Node System Software Installation Guide (Windows) Contents 7.4.4 (Optional) Configuring the SFTP.............................................................................................................................. 88 7.5 Applying for and Loading an eSight License............................................................................................................... 90 7.6 Commissioning eSight's Functions...............................................................................................................................95 7.7 Performing Security Settings........................................................................................................................................96 8 Security Hardening..................................................................................................................... 98 8.1 Overview...................................................................................................................................................................... 99 8.2 Hardening the Windows Operating System................................................................................................................101 8.2.1 Installing SetWin..................................................................................................................................................... 101 8.2.2 Hardening the Windows Using the SetWin............................................................................................................. 106 8.2.3 Hardening the Windows Manually.......................................................................................................................... 110 8.3 Rolling Back Windows Using SetWin........................................................................................................................110 9 Uninstalling eSight System..................................................................................................... 113 9.1 Uninstalling the eSight................................................................................................................................................114 9.2 Uninstalling the SetWin.............................................................................................................................................. 114 10 Appendix................................................................................................................................... 117 10.1 Starting and Stopping the eSight Service................................................................................................................. 118 10.1.1 Starting the eSight Service.....................................................................................................................................118 10.1.2 Stopping the eSight Service...................................................................................................................................118 10.2 Setting the Client Web Browser................................................................................................................................118 10.2.1 Setting the Mozilla Firefox 27 Web Browser........................................................................................................ 118 10.2.2 Setting the Internet Explorer 9 Web Browser........................................................................................................120 11 FAQ............................................................................................................................................ 129 11.1 Huawei Server...........................................................................................................................................................130 11.1.1 How Do I Change the IP Address of the iMana Management Network Port on the Tecal RH2288 Server?....... 130 11.1.2 How Do I Change the IP Address of the iMana Management Network Port on the Tecal RH5885 Server?....... 132 11.1.3 How Do I Set the Running Environment of the iMana Management Software Client?....................................... 133 11.1.4 How Do I Remotely Log In to the Server Through the iMana Management Port?.............................................. 136 11.1.5 How Do I Change the Password of the root User of the iMana Management Software?.....................................138 11.2 Windows Operating System..................................................................................................................................... 142 11.2.1 How Do I Change the Password for the Administrator User administrator?........................................................ 142 11.2.2 How Can I Change the OpenSSH Service Password?...........................................................................................143 11.2.3 When the SetWin Installation Package Fails to Be Installed in the Windows Server English Operating System Due to Chinese Characters in the Installation Package Path............................................................................................ 143 11.2.4 How to Reinstall SetWin After Deleting the SetWin Installation Directory?....................................................... 144 11.2.5 Failure to Log In to Windows Using Old Accounts and Passwords After Security Hardening............................ 144 11.2.6 How to Check and Analyze SetWin Logs?............................................................................................................144 11.2.7 What Do I Do When I Am Prompted to Log In to the Windows Server Operating System Using a Smart Card After the Security Hardening?.......................................................................................................................................... 145 11.3 Installation................................................................................................................................................................ 147 11.3.1 What Can I Do When eSight Installation, Upgrade, or Startup Fails Due to FTP Startup?..................................147 11.3.2 Can eSight Be Installed When All Network Adapters Are Down or Not Configured with IP Addresses............ 149 Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. vi eSight Single-Node System Software Installation Guide (Windows) Contents 11.3.3 How Do I Release Occupied eSight Ports............................................................................................................. 149 11.3.4 Can I Store the eSight Installation Directory and Installation Disk in the Same Directory.................................. 150 11.3.5 What Can I Do When eSight Installation Fails Due to System Tool Check Failure?........................................... 150 11.3.6 What Can I Do When eSight Startup Times Out?................................................................................................. 150 11.3.7 What Do I Do When the Remote Login Fails After Security Hardening on Windows Server 2008?.................. 150 11.3.8 What Do I Do When Opening a Page Takes a Long Time After the OfficeScan Antivirus Software Is Installed? .......................................................................................................................................................................................... 152 11.4 Login.........................................................................................................................................................................154 11.4.1 What Do I Do If the eSight Client Fails to Be Opened in IPv6 Mode Using Mozilla Firefox?............................155 11.4.2 How to Rectify the Failure in Logging In to the eSight Server Using a Browser?............................................... 155 11.4.3 How Do I Address the eSight Login Failure Due to Firefox Browser Proxy Setting?..........................................155 11.4.4 What Do I Do If the eSight Displays a Security Certificate Error During Login?................................................157 11.4.5 What Do I Do If the eSight Displays a Security Warning Message During Login? ............................................ 165 11.4.6 What Do I Do When a Message Is Displayed Indicating the System Internal Error?...........................................170 11.4.7 What Do I Do If I Forget the Password When I Attempt to Log In to the eSight?............................................... 171 11.4.8 How Do I Cancel the Advance Warning of Password Expiration and Mandatory Password Change.................. 171 11.4.9 How Do I Solve the Service Session Failure That Occurs When I Log In to eSight?.......................................... 173 11.5 Others........................................................................................................................................................................174 11.5.1 eSight System Becomes Faulty After the Database User Password Is Changed Using a Database Tool............. 174 11.5.2 How Do I Prevent Problems Caused by eSight Server System Time Change?.....................................................176 A Glossary......................................................................................................................................177 Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. vii eSight Single-Node System Software Installation Guide (Windows) 1 1 Restrictions on Installation and Commissioning Restrictions on Installation and Commissioning You must learn about the restrictions of the eSight during the eSight installation and commissioning. l Only one eSight can be installed on a server. l The eSight software can be installed on the OS with either the simplified Chinese version or English version. l A virtual machine (VMWare ESXI 5.0) supports the installation only of a single-server eSight running on the Windows OS. The eSight using other solutions cannot be installed on the virtual machine. l To prevent program conflict, it is recommended that other unnecessary software not be installed on the eSight server. l If the server is installed with an operating system, you should format the local disk, and then re-install operating system. l Enable required services, and disable unnecessary services. l Scan the installation program for viruses before installing software (including the eSight). Ensure security, and then install software. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 1 eSight Single-Node System Software Installation Guide (Windows) 2 2 Installation and Commissioning Process Installation and Commissioning Process This topic describes the processes for installing and commissioning the eSight single-server system (Windows). Figure 2-1 shows the installation commissioning process. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 2 eSight Single-Node System Software Installation Guide (Windows) 2 Installation and Commissioning Process Figure 2-1 Installation and commissioning flowchart for the eSight single-server system (Windows) Start Prepare for the installation Install the operating system Install the eSight platform and components Install the antivirus software Commission the eSight Perform security hardening End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 3 eSight Single-Node System Software Installation Guide (Windows) 3 3 Preparing for the Installation Preparing for the Installation About This Chapter This topic describes how to prepare for eSight installation, including planning the installation data, checking the environment, connecting the hardware, and obtaining required software packages. 3.1 eSight Server Installation Plan This topic describes how to plan installation information, such as the IP address, host name, and password, to help correctly install eSight. 3.2 Obtaining eSight Server Installation Software This topic describes the software required to be checked. Ensure that the required software is on-hand and meets the installation requirements before installing the eSight server. 3.3 Obtaining Security Hardening Software Before security hardening, obtain the SetWin tool installation package and hardening policy package. 3.4 Preparing Installation Tools Before installing eSight, prepare necessary tools. 3.5 Powering On a Server This topic describes how to power on a server. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation 3.1 eSight Server Installation Plan This topic describes how to plan installation information, such as the IP address, host name, and password, to help correctly install eSight. Host Name Planning Table 3-1 Host name list Item Example Description eSight server host name eSightServer To ensure that the eSight can run properly, host name planning must comply with the following rules and restrictions: l Be unique on the live network. l Contain letters (A to Z, or a to z), digits (0 to 9), or hyphens (-) and start with a letter. l Be case-sensitive. l Contain at least two characters. l Contain no more than 24 characters. Network Port Planning Table 3-2 Network port list Item Example Description RH2288H V2 server Extended network port: standby Issue 01 (2016-04-30) Mgmt 1 2 3 4 Network port 1: provides external services Network port 2/3/4: standby Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. l Network port 1: eSight server's service network port used to connect managed devices and the web client. l Network port 2/3/4 and extended network port: standby service network ports. l Mgmt: Huawei server's iMana maintenance network port 5 eSight Single-Node System Software Installation Guide (Windows) Item 3 Preparing for the Installation Example Description NOTE RH5885H V3 server Extended network port: standby Mgmt 1 2 3 4 Network port 1: provides external services Network port 2/3/ 4: standby l The network port numbers shown in this figure may be different from those displayed in the operating system. After the server is powered on, disconnect network cables and check the virtual network ports whose network connections are lost to determine the mapping between physical network ports on the server and network ports displayed in the operating system. l The eSight management server requires two service network ports: one used for basic management and stateless computing and the other used for configuration. l If eSight needs to manage devices in several subnets, multiple service network ports are required to connect eSight to these subnets. After the eSight installation is complete, enable the function for managing devices in several subnets. IP Address Planning Table 3-3 IP address list Item System IP address Network port 1 Example Description l IP address: 10.137.63.1 l The static IP address must be used. l eSight supports IPv4, IPv6, and IP dual-stack. Choose an IP address type based on your site requirements. l The IP address must be unique on the live network. l Subnet mask: 255.255.255.0 l Default gateway: 10.137.63.254 Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 6 eSight Single-Node System Software Installation Guide (Windows) Item Network port 2/3/4 and extended network port Example Description - l You can plan only one IP address for one network interface. It is not allowed to plan or set multiple IP addresses for the same network interface. l If the eSight server has multiple IP addresses in several network segments, use the IP address that resides in the same network segment as the managed device's IP address or enable the function for managing devices in several subnets. If neither of the two conditions is met, eSight cannot manage devices with IP addresses in different network segments from its own. l The eSight server can communicate with managed devices. l The eSight server can communicate with Web clients. l The iMana IP address and system IP address can be located either on the same network segment or on different network segments. l IP address: 10.137.63.20 iMana IP address 3 Preparing for the Installation l Subnet mask: 255.255.255.0 l Default gateway: 10.137.63.254 Disk Partition Planning Table 3-4 Server disk partition list Issue 01 (2016-04-30) Partition Size File Format Description Drive C 30 GB or above. 100 GB is recommended. NTFS Used to install the operating system. Drive D Total remaining space. The disk capacity depends on the management scale. For details, see eSight Product Description. NTFS Used to install eSight. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 7 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation Installation Path Planning Table 3-5 Installation path list Item Example Description eSight installation path D:\eSight l The eSight software cannot be installed in the root directory. l It is recommended that the eSight software be not installed in the system partition, that is, drive C. l The eSight installation directory and its absolute path must contain only letters, digits, or underscores. The absolute path must begin with digits or underscores and cannot contain more than 50 characters. SQL Server installation path C:\Program Files \Microsoft SQL Server - C:\Program Files (x86)\Microsoft SQL Server SQL Server data file storage path D:\data l The size of data files increments during eSight operation, so it is recommended that data files be not saved to the system partition, that is, drive C. l Data files must not be stored in the eSight installation path. User Name and Password Planning NOTICE You must remember eSight user passwords. If you forget them, you may have to reinstall eSight. Table 3-6 User and password list Issue 01 (2016-04-30) Item Default Password Description RH2288H V2/ RH5885H V3 server BIOS administrator Huawei12#$ BIOS administrator. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 8 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) 3 Preparing for the Installation Item Default Password Description Huawei server iMana user root Huawei12#$ iMana administrator, used to remotely maintain servers. Windows administrator user administrator The password is configured during Windows installation. administrator is a default Windows OS user. It has the highest operation rights of the OS. The administrator user can control all OS resources, create users, assign rights to the users, and use all the functions provided by the OS. In addition, the administrator user can install or uninstall the eSight server application, and start or stop eSight services. Windows network management user ossuser Changeme_123 The ossuser account, automatically created by the eSight, performs routine operation and maintenance (O&M) for the eSight server. In the distributed deployment scenario, the ossuser user is an administrator account used to monitor and maintain distributed servers. It can be also used to back up and restore data on the slave node through the maintenance tool. MySQL database administrator user root The password is configured during eSight installation. The root user is a default user provided by the MySQL. It is the system administrator of the MySQL and has all rights of the database. The root user can control all database resources, create other users, assign rights to other users, and perform all operations provided by the MySQL. During the eSight installation, the root user is used to create NMS database and NMS database users. MySQL database network management user commonuser The password is configured during eSight installation. The commonuser user is a database user of the NMS. eSight administrator user admin Changeme123 The admin user is the administrator provided by the eSight. The admin user has the management rights of all devices and operation rights of all eSight clients. Maintenance tool user sys Changeme123 The sys user is the unique user of the maintenance tool. The sys user can manage the eSight server and perform all operations on the maintenance tool. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 9 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation Item Default Password Description OfficeScan administrator user root The password is configured during OfficeScan installation. The root user is the administrator user of the OfficeScan. NOTE Each user must have a unique password. The password setting must comply with the following rules: l The password cannot contain the user name in normal or reverse order. l The password ranges from 8 to 32 characters. l No character can exceed 3 occurrences in the password. l The password must contain at least one uppercase letter (A to Z), lowercase letter (a to z) and digit (0 to 9). Time Zone and Time Planning Table 3-7 Time zone and time list Item Example Description Time zone UTC+08:00 - Time 14:00 - Port Planning Refer to the eSight Communication Matrix to know the port numbers used by eSight. NOTICE If unrelated software is installed on the eSight server, port conflicts may occur, preventing the normal eSight operation. 3.2 Obtaining eSight Server Installation Software This topic describes the software required to be checked. Ensure that the required software is on-hand and meets the installation requirements before installing the eSight server. Except for special remarks, all software mentioned in this topic can be downloaded from Huawei Support-E website. The detailed download procedure is as follows: 1. Issue 01 (2016-04-30) Access http://support.huawei.com/enterprise. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 10 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation 2. Choose SupportDownloadsVertical Industries SolutionseSight SolutioneSight. 3. Select a product version and download the required software. 4. After the software is downloaded, use the digital certificate and verification tool available on Huawei Support-E website to verify the digital signature. – On the software download page, click next to the software name to download the digital signature file. For the software that is available only to authorized users, ensure that you have been assigned the permission on the software and then download the digital signature file. – You can obtain the digital certificate, verification tool, and user guide at: http://support.huawei.com/enterprise/toolsinfo? lang=en&idAbsPath=0602_ROOT| 8221819&pid=8221819&show=showVDetail&toolId=TL1000000054 NOTE l The product key of the Windows operating system is pasted on the CD-ROM package or device body. Keep it safe. l VxxxRxxxCxx indicates the eSight software version. eSight Table 3-8 eSight installation package list Scenario Package Name Description Using the software package to install eSight eSight_VxxxRxxxCxx_ Win.zip Mandatory. Used to install the eSight platform and the service components. NOTE Excluding eSight Storage Reporter, eSight LogCenter Log Manager, eSight Facilities Infrastructure Manager, eSight Application Manager, and eSight Server Deployment Manager extension package. Operating System Table 3-9 Operating system installation package list Issue 01 (2016-04-30) Scenario Package Name Description Using the standard installation CDROM to install the Windows Server 2008 operating system Windows Server 2008 R2 Standard Edition (64-bit) standard installation CD-ROM Optional. Required when the standard installation CD-ROM is used to install the Windows Server 2008 R2 operating system. Windows Server 2008 R2 Standard Edition patches (Windows_2008_R2_P atch.zip) NOTE l Windows Server 2008 R2 installation CDROM is provided only upon delivery and cannot be downloaded as an ISO file. l Only Huawei's engineers are allowed to download the operating system patch installation software package. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 11 eSight Single-Node System Software Installation Guide (Windows) Scenario 3 Preparing for the Installation Package Name Description Driver: Huawei server's Service CD CD-ROM Optional. Required when the standard installation CD-ROM is used to install the Windows Server 2008 R2 operating system on the Huawei RH2288H V3 or RH5885H V3 server. NOTE The Service CD's ISO file (FusionServer ToolsServiceCD2.0-V102.iso) can be downloaded from Huawei Support-E website. 1. Access http://support.huawei.com/ enterprise. 2. Choose Support > Downloads > IT > Server > TaiShan > FusionServer Tools > V2R2C00RC1. 3. Download FusionServer ToolsServiceCD2.0-V111.zip. 3.3 Obtaining Security Hardening Software Before security hardening, obtain the SetWin tool installation package and hardening policy package. The security hardening software is provided in the CD-ROM that is delivered with the product. You can also download it from http://enterprise.huawei.com. The method is as follows: 1. Access http://support.huawei.com/enterprise. 2. Choose SupportDownloadsVertical Industries SolutionseSight SolutioneSight. 3. Select a product version and download the required software. 4. After the software is downloaded, use the digital certificate and verification tool available on Huawei Support-E website to verify the digital signature. – next to the software name to download On the software download page, click the digital signature file. For the software that is available only to authorized users, ensure that you have been assigned the permission on the software and then download the digital signature file. – You can obtain the digital certificate, verification tool, and user guide at: http://support.huawei.com/enterprise/toolsinfo? lang=en&idAbsPath=0602_ROOT| 8221819&pid=8221819&show=showVDetail&toolId=TL1000000054 NOTE VxxxRxxxCxx indicates the eSight software version. Only Huawei's engineers are allowed to download the security hardening software. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 12 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation Table 3-10 Security hardening software list Scenario Package Name Description Performing security hardening ReinforcementTools_Fo r_Windows_2008_R2.zi p Optional. Used to harden the security of the Windows Server 2008 operating system. The software package contains the following files: l SetWin installation package VPP SEK SetWin.exe. l Security hardening policy package eSight_Win2008R2_SetWin.zip. l List of the security harden items. 3.4 Preparing Installation Tools Before installing eSight, prepare necessary tools. Table 3-11 Tool list Tool Usage Description JRE On the PC or laptop, JRE is used to access the remote control desktop through IE. Run the java -version command in the CLI to view the JRE version. If a JRE has not been installed, running the command fails. For Huawei RH2288 and RH5885 servers, JRE 1.6.0 U25 or 1.7.0 U40 is required. Decompress software Used to decompress packages. NOTE If the JRE does not meet requirements, download it from http://www.oracle.com/technetwork/ java/javase/downloads/index.html. - 3.5 Powering On a Server This topic describes how to power on a server. Procedure Step 1 Ensure that the power cables and ground cables are securely connected with correct polarity and good contact. Step 2 Ensure that the input power supply for the AC PDB is off. Use a multimeter to test the resistance between the power outputs of the AC PDB and between the BGND and PGND. It is required that short circuit not occur between power outputs or between the BGND and PGND. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 13 eSight Single-Node System Software Installation Guide (Windows) 3 Preparing for the Installation Step 3 Switch on the power of a rack. Step 4 Switch on the circuit breakers of PDBs for the rack. The power supply for equipment in the rack is available. Step 5 Press the power button on the chassis of the server to power on the server. Figure 3-1 shows the power button of the Tecal RH2288H V2 server. Figure 3-1 Tecal RH2288H V2 power button Figure 3-2 shows the power button of the Tecal RH5885H V3 server. Figure 3-2 Tecal RH5885H V3 power button ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 14 eSight Single-Node System Software Installation Guide (Windows) 4 4 Installing the Operating System Installing the Operating System About This Chapter This topic describes how to install the Windows Server 2008 R2 operating system. 4.1 Configuring the RAID If a server supports the redundant array of independent disks (RAID) function, configure the RAID for the server to improve system reliability. This topic describes how to configure RAID for Huawei RH2288 and RH5885 servers. If you use self-purchased servers, configure the RAID by referring to the server product manuals or seek assistance from the server vendors. 4.2 Installing the Windows Server 2008 R2 This topic describes how to locally install the Windows Server 2008 R2 operating system by using the standard installation CD-ROM on the Huawei RH2288H V3 and RH5885H V3 server. 4.3 Creating a Partition When you use the ServiceCD to install the Windows operating system, the installer creates only the system disk (disk C). You need to create another partition (disk D) for the remaining disk space. 4.4 Turning off the Operating System Firewall When the operating system is installed, the firewall is turned on by default. To use eSight functions properly, you must turn off the operating system firewall. 4.5 Configuring the Network After the operating system is installed, you must configure the network to connect the eSight server to the network. 4.6 Installing the Operating System Patches You can install the operating system patches on the eSight server to improve operating system security. 4.7 Setting the Virtual Memory If the default system settings are used, the virtual memory paging file may be too large. To address this problem, set the virtual memory. 4.8 Activating Windows Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 15 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System To ensure the normal operation of the eSight system, activate the Windows operating system within 30 days. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 16 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 4.1 Configuring the RAID If a server supports the redundant array of independent disks (RAID) function, configure the RAID for the server to improve system reliability. This topic describes how to configure RAID for Huawei RH2288 and RH5885 servers. If you use self-purchased servers, configure the RAID by referring to the server product manuals or seek assistance from the server vendors. Context NOTICE l The RAID configuration must be performed before the operating system installation. l Hard disks in a RAID group must be of the same type: Serial Advanced Technology Attachment (SATA) or serial attached SCSI (SAS). You are advised to select an appropriate RAID type in terms of the hard disk quantity as well as system reliability and perform requirements. Table 4-1 shows the RAID levels based on the number of hard disks on the server. Table 4-1 RAID 1 and RAID 5 Hard Disks Recommended RAID Level 2 RAID 1 3 RAID 5 8 RAID 5 + HotSpare Procedure Step 1 Start the server. When Press <Ctrl><H> for WebBIOS or press <Ctrl><Y> for Preboot CLI is displayed, press Ctrl+H. Step 2 Click Start. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 17 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System NOTE If multiple SAS adapters exist, select one based on the site requirements. The WebBIOS Configuration Utility window is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 18 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System NOTE l In the Logical View area, the green information indicates the information about the disks that have been added to the RAID group and the blue information indicates the information about the disks that have not been added to the RAID group. l Slot:0, Slot:1, ..., Slot:n indicate the SNs of the disks. Step 3 Optional: Delete the existing RAID configuration. l If the RAID has been created on the system, determine whether to delete the current RAID configuration and reconfigure the RAID. l If no RAID group has been set, go to Step 4. NOTICE Deleting the existing RAID will delete all data in the disk where the RAID has been configured. 1. In the navigation tree of the MegaRAID BIOS Config Utility Physical Configuration dialog box, click Configuration Wizard. 2. In the MegaRAID BIOS Config Utility Configuration Wizard dialog box, select Clear Configuration, and click Next. 3. In the MegaRAID BIOS Config Utility Confirm Page dialog box, click Yes. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 19 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Configure the RAID. 1. In the navigation tree of the MegaRAID BIOS Config Utility Physical Configuration dialog box, click Configuration Wizard. 2. In the MegaRAID BIOS Config Utility Configuration Wizard dialog box, select New Configuration, and then click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 20 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 3. In the MegaRAID BIOS Config Utility Confirm Page dialog box, click Yes. 4. In the MegaRAID BIOS Config Utility Configuration Wizard dialog box, select Manual Configuration and click Next. Step 5 In the MegaRAID BIOS Config Utility Configuration Wizard -Drive Group Definition dialog box, add the disks from Drives to Drive Groups as follows: Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 21 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System l Configure RAID1 for 2 disks: Add Solt:0 and Solt:1 disks to Drive Group0. l Configure RAID5 for 3 disks: Add Solt:0, Solt:1, and Solt:2 disks to Drive Group0. l Configure RAID5 + HotSpare for 8 disks: Add Solt:0 to Solt:6 disks to Drive Group0. Disk Slot:7 is reserved. NOTE Disk Slot:7 is used as the Global Hot Spare. If you do not need the Global Hot Spare, you can add all eight disks to Drive Group0. 1. In the Drives area, select a hard disk and click Add to Array to add the hard disk to a hard disk array. NOTE Select two or more hard disks by holding down Ctrl. 2. Click Accept DG. After you click Accept DG, this button disappears from the interface. If you do not select Accept DG, the operation cannot continue. The server asks you to create at least one disk group. Step 6 Configure the RAID for the disk group. 1. Issue 01 (2016-04-30) Click Next. The Mega RAID BIOS Config Utility Configuration Wizard- Span Definition interface is displayed. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 22 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 2. In the Array With Free Space area, select Drive Group0 and click Add to SPAN to add the disk group for which you need to add a virtual drive. Click Next. 3. On the MegaRAID BIOS Config Utility Configuration Wizard - Virtual Drive Definition interface, set RAID Level and click Update Size. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 23 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System NOTE Retain the default values for other parameters if there are no special requirements. For details about the parameters, see Table 4-2. Table 4-2 RAID parameters Parameter Description Setting RAID Level Supported RAID levels. Select an RAID level from the drop-down list box. Strip Size Size of the data strip on each disk. The default value is 256 KB. The default value is recommended. Access Policy Data access policy. The default value is recommended. RW: read and write (default value). Read Only: Read only. Blocked: Access is blocked. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 24 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Parameter Description Setting Read Policy Read policy of the data on a virtual disk. The default value is recommended. Normal: Read-ahead is disabled. Ahead: The controller can read sequential data ahead or anticipates the data to be used and stores the data in the cache. This function improves the speed for accessing sequential data but does not have significant effect on random data. Adaptive: In the adaptive readahead mode, the controller initiates read-ahead only if the two most recent read requests accessed sequential sectors of the disk. If subsequent read requests access random sectors of the disk, the controller reverts to normal (noread-ahead) mode. Write Policy Write policy of the data on a virtual disk. The default value is recommended. Always Write Back: In this mode, the controller sends a data transfer completion signal to the host after the controller cache receives all data. Write Through: In this mode, the controller sends a data transfer completion signal to the host after the disk subsystem receives all data. Write Back with BBU: If the controller does not have a battery backup unit (BBU) or if the BBU is damaged, the controller automatically switches to the Write Through mode. IO Policy The I/O policy applies to data reading of special virtual disks and does not cache read-ahead. The default value is recommended. Direct: Reads are not buffered in the cache memory. This is the default value. Cached: All reads are buffered in the cache memory. Drive Cache Issue 01 (2016-04-30) Special disk cache policy. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. The default value is recommended. 25 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Parameter Description Setting Disable BGI Special background initialization state. The default value is recommended. No: Background initialization is enabled. In this mode, the background automatically initializes a new configuration for the Web BIOS to configure other configuration tasks. This is the default value. Yes: The controller cannot use the background initialization function. Select Size Specify the size of a virtual disk. If you need to multiple virtual disks in a disk group, the specified size must be less than the total size. Click Update Size to enter a value in the text box. NOTE The Update Size button applies to the following scenarios: – Only a virtual disk is created in the disk group. – A disk group has multiple virtual disks and the virtual disk to be created is the last one. 4. Click Accept. 5. In the MegaRAID BIOS Config Utility Confirm Page dialog box, confirm that Write Policy is set to Write Back with BBU and click Yes Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 26 eSight Single-Node System Software Installation Guide (Windows) 6. Click Next. 7. Click Accept. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4 Installing the Operating System 27 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 8. In the MegaRAID BIOS Config Utility Confirm Page dialog box, click yes to save the current settings. 9. In the MegaRAID BIOS Config Utility Manage SSD Caching dialog box, click Cancel. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 28 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 10. In the MegaRAID BIOS Config Utility Confirm Page dialog box, click Yes to initialize the new RAID group. NOTICE If the initialization is performed, all data in the new RAID group will be deleted. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 29 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 11. Select select Set Boot Drive(current=NONE). Click GO. NOTE If you do not need to install the operating system for the configured RAID, skip this step. 12. Click Home or Back to return to the main interface. Step 7 Optional: Set the eighth disk to the global hot backup disk. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 30 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 1. Select Logical View and click the eighth disk (blue characters in the figure) in the right pane. 2. Select Make Global HSP and click Go. 3. Click Back. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 31 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 8 Click Exit. Step 9 In the Exit Confirmation dialog box, click Yes to exit the application system configuration interface. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 32 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 10 In the Reset Page dialog box, press Ctrl+Alt+Del to restart the server. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 33 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 4.2 Installing the Windows Server 2008 R2 This topic describes how to locally install the Windows Server 2008 R2 operating system by using the standard installation CD-ROM on the Huawei RH2288H V3 and RH5885H V3 server. Prerequisites l The installation software has been prepared. – Service CD NOTE You can use the Service CD to install the operating system. The Service CD functions as a drive. You do not need to install a drive after you use the Service CD to install the operating system. – Installation CD-ROM for the Windows Server 2008 R2 Standard – Patch installation package for the Windows Server 2008 R2 Standard l The RAID has been configured for the server as planned. For details, see 4.1 Configuring the RAID. l If the server does not have a built-in drive, prepare an external USB drive. Procedure Step 1 Insert the Service CD into the CD-ROM drive and restart the server. Step 2 The Service CD introduces the Service CD screen. Press the up or down arrow key to select FusionServer Tools-ServcieCD2.0 and press Enter. NOTE If no operation is performed for a long period of time, the server automatically starts from the hard disk. Step 3 Click Start. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 34 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Click Install OS. Step 5 Click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 35 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 6 Select Windows Server 2008 R2 ServerStandard and click Next. Step 7 Set the system disk size to a planned value, and click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 36 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 8 In the dialog box that is displayed, click OK. Step 9 Set the administrator password and server computer name, and enter the Windows product key. Click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 37 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System NOTE The Windows product key (SN) is labeled on the CD-ROM packing box or server. Step 10 Set the operating system language and time zone, and click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 38 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 11 Confirm installation information and click Next. Step 12 Replace the Service CD with the Windows Server 2008 R2 installation CD-ROM when the following screen is displayed. Click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 39 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 13 The system starts to copy and install operating system files. The entire process takes about 30 minutes. During the process, the system restarts several times. When the installation is complete, the login window is displayed. NOTICE If a command-line interface (CLI) is displayed during the process, do not close it. Otherwise, the installation may fail. Step 14 Verify the installation. 1. Log in to the eSight server as the user Administrator. 2. Right-click Computer and choose Properties. 3. In the System window, verity that the operating system version is Windows Server 2008 R2 Standard. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 40 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System ----End 4.3 Creating a Partition When you use the ServiceCD to install the Windows operating system, the installer creates only the system disk (disk C). You need to create another partition (disk D) for the remaining disk space. Procedure Step 1 Choose Start > All Programs > Administrative Tools > Computer Management. Step 2 In the navigation tree on the left pane, choose Storage > Disk Management. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 41 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 3 Change the drive letter D: of the DVD driver to another value, for example, E:. 1. Right-click drive letter D: of the DVD driver and choose Change Drive Letter and Paths from the shortcut menu. 2. In the dialog box that is displayed, click Change. 3. Set the new drive letter to E and click OK. 4. In the dialog box that is displayed, click Yes. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 42 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Assign the remaining disk space to disk D:. 1. Right-click the remaining disk space and choose New Simple Volume from the shortcut menu. 2. Click Next. 3. Click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 43 eSight Single-Node System Software Installation Guide (Windows) 4. Click Next. 5. Click Next. 4 Installing the Operating System NOTICE Ensure that the value of File system must be NTFS. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 44 eSight Single-Node System Software Installation Guide (Windows) 6. 4 Installing the Operating System Click Finish. The following figure shows the created partition: Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 45 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System ----End 4.4 Turning off the Operating System Firewall When the operating system is installed, the firewall is turned on by default. To use eSight functions properly, you must turn off the operating system firewall. Procedure Step 1 Choose Start > Control Panel. Step 2 In Control Panel, choose System and Security > Check firewall status. The Windows Firewall window is displayed. Step 3 Click Turn Windows Firewall on or off. The Customize Settings window is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 46 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Select Turn off Windows Firewall and click OK. ----End 4.5 Configuring the Network After the operating system is installed, you must configure the network to connect the eSight server to the network. Procedure Step 1 Choose Start > Control Panel. The Control Panel window is displayed. Step 2 Click Network and Sharing Center. The Network and Sharing Center window is displayed. Step 3 Click Change adapter settings. The Network Connections window is displayed. Step 4 Double-click a network connection whose IP address you want to set, for example, Local Area Connection. The Local Area Connection Status dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 47 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 5 Click Properties. The Local Area Connection Properties dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 48 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 6 Set the IP address. l Setting an IPv4 address a. Choose Internet Protocol Version 4 (TCP/IPv4) and click Properties. The Internet Protocol Version 4 (TCP/IPv4) Properties dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 49 eSight Single-Node System Software Installation Guide (Windows) l 4 Installing the Operating System b. Click Use the following IP address. Set IP address, Subnet mask, Default gateway, and DNS server addresses. c. Click OK. Setting an IPv6 address a. Choose Internet Protocol Version 6 (TCP/IPv6) and click Properties. The Internet Protocol Version 6 (TCP/IPv6) Properties dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 50 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System b. Click Use the following IPv6 address. Set IPv6 address, Subnet prefix length, Default gateway, and DNS server addresses. c. Click OK. Step 7 Click OK to exit the Local Area Connection Properties dialog box. Step 8 Verify the configuration. 1. Log in to another computer that is connected to the network where the eSight server resides. 2. Choose Start > Run. The Run dialog box is displayed. 3. Enter cmd and click OK. The command-line interface is displayed. 4. Enter ping eSight server IP address (example: ping 10.137.63.1) and press Enter. If information similar to the following is displayed, the network is configured successfully: Pinging 10.137.63.1 with 32 bytes of data: Reply from 10.137.63.1: bytes=32 time=16ms TTL=252 Reply from 10.137.63.1: bytes=32 time<1ms TTL=252 Reply from 10.137.63.1: bytes=32 time<1ms TTL=252 Reply from 10.137.63.1: bytes=32 time<1ms TTL=252 Ping statistics for 10.137.63.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss); Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 16ms, Average = 4ms 5. Enter exit. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 51 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System 4.6 Installing the Operating System Patches You can install the operating system patches on the eSight server to improve operating system security. Context Windows Server 2008 R2 patch file Windows_2008_R2_Patch.zip include: l Windows Server 2008 R2 SP1: windows6.1-KB976932-x64.exe l Patch later than SP1: Hotfix_WIN2008R2x64SP1.exe NOTE Some patches are dedicated for some special services. If these special services are not installed on the eSight server, the corresponding patches will not be installed, which has no impact on the operating system. For details about Windows Server 2008 R2 patches, refer to the description in corresponding patch packages. Procedure Step 1 Copy patch file Windows_2008_R2_Patch.zip to the eSight server and decompress the patch file. Step 2 Right-click Computer and choose Properties. In the System window that is displayed, check the operating system patch version. l If the patch version is Windows Server 2008 R2 SP1, go to Step 4. l If the patch version is not Windows Server 2008 R2 SP1, go to Step 3. Step 3 Install the Windows Server 2008 R2 SP1 patch. 1. Double-click windows6.1-KB976932-x64.exe, install the patch as prompted, and restart the operating system when the installation is complete. 2. Right-click Computer and choose Properties. In the System window that is displayed, verify that the patch version is Windows Server 2008 R2 SP1. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 52 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Install the patch later than SP1. 1. Double-click Hotfix_WIN2008R2x64SP1.exe. The system starts to install the patch and displays the installation progress in the CLI that is displayed. NOTE The entire process takes about 5 hours. – If the message Success: Return code is 0(0x00000000). is displayed, the patch is installed successfully. – If the message Information: Return code is -2145124329(0x80240017). Operation was not performed because there are no applicable updates. is displayed, the patch is not applicable for the system and there is no need to install it. – If the message Information: Return code is 2359302(0x00240006). The update to be installed is already installed on the system. is displayed, the patch has been installed. It is going to install: Windows6.1-KB2264107-v2-x64.msu ... Success: Return code is 0(0x00000000). It is going to install: Windows6.1-KB2482017-x64.msu ... Success: Return code is 0(0x00000000). ... 2. When the patch is installed, restart the operating system to make the patch take effect. Step 5 Verify the installation. 1. Choose Start > Control Panel. 2. In Control Panel, choose Programs > View installed updates. Check installed patches. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 53 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 6 Delete the patch installation package and temporary files from the server after the patch is installed. ----End 4.7 Setting the Virtual Memory If the default system settings are used, the virtual memory paging file may be too large. To address this problem, set the virtual memory. Procedure Step 1 Right-click Computer and choose Properties. Step 2 In the System window, click Advanced system settings. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 54 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 3 In the System Properties dialog box, click the Advanced tab and click Settings in the Performance area. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 55 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 In the Performance Options dialog box, click the Advanced tab and click Change in the Virtual memory area. Step 5 Set the virtual memory of the system drive (C:). 1. In the Virtual Memory dialog box, clear Automatically manage paging file size for all drives. 2. Select C: from the drive list. 3. Click Custom size and set Initial size and Maximum size based on the following rules: NOTICE The paging file size does not exceed the remaining space in drive C and a certain space must be reserved. – Issue 01 (2016-04-30) If the server memory size is less than or equal to 32 GB, set Initial size to the physical memory size and Maximum size to a value that is 1.5 times as big as the memory size. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 56 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System NOTE To check the physical memory size, run the following command in the command-line interface: systeminfo | find "Total Physical Memory" Total Physical Memory: – 4. 32,740 MB If the server memory size is greater than 32 GB, set Initial size and Maximum size to the physical memory size. Click Set. Step 6 Set the virtual memory of the eSight installation drive (D:). 1. Select D: from the drive list. 2. Select No paging file and click Set. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 57 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 7 If another drive is available, select No paging file for the drive by referring to Step 6. Step 8 Click OK. Step 9 In the System Properties dialog box that is displayed, click OK. Step 10 Restart the eSight server. ----End 4.8 Activating Windows To ensure the normal operation of the eSight system, activate the Windows operating system within 30 days. Prerequisites You have obtained the product key of Windows Server 2008 R2 Standard. NOTE You can obtain the product key on the Windows package box or server. Context You can activate Windows by: Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 58 eSight Single-Node System Software Installation Guide (Windows) l Internet l Telephone 4 Installing the Operating System Procedure Step 1 Log in to the Windows operating system as the Administrator user. Step 2 Right-click Computer and choose Properties. The System window is displayed. Step 3 Click Activate Windows now. The Windows Activation dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 59 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System Step 4 Select an activation mode. l To activate Windows by the Internet, select Activate Windows online now. l To activate Windows by telephone, select See other ways to activate. Step 5 Enter the product key, click Next, and activate Windows as prompted. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 60 eSight Single-Node System Software Installation Guide (Windows) 4 Installing the Operating System ----End Verification 1. Right-click Computer and choose Properties. 2. In the System window, check the Windows activation. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 61 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 4 Installing the Operating System 62 eSight Single-Node System Software Installation Guide (Windows) 5 5 Installing the eSight Software Installing the eSight Software About This Chapter This topic describes how to install the eSight platform and components. 5.1 Installing the eSight Platform and Components This topic describes how to install the eSight platform and components on the Windows operating system. 5.2 Verifying the Installation After the eSight is installed, verify the installation. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 63 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software 5.1 Installing the eSight Platform and Components This topic describes how to install the eSight platform and components on the Windows operating system. Prerequisites l Installation software has been obtained. For details, see 3.2 Obtaining eSight Server Installation Software. l The virtual memory of the Windows has been set. For details, see 4.7 Setting the Virtual Memory. l The firewall has been disabled. For details, see 4.4 Turning off the Operating System Firewall. l The network adapter is enabled. l The eSight server has assigned a static IP address. l The MySQL database will be installed along with the eSight software. Therefore, you do not need to install the MySQL database. The system will install a new MySQL database in the eSight installation directory, which does not affect the existing MySQL database. l When the installation is complete, the system adds the OpenSSH service to the server by default. The default user name is ossuser and it cannot be changed. The default password is Changeme_123. To change the password, see 11.2.2 How Can I Change the OpenSSH Service Password?. l For the Windows system, when the eSight is installed, the eSight service starts with the operating system. Context Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Upload the installation package to a folder, for example D:\install, on the eSight server, and decompress the installation package. NOTICE l The eSight installation files must be stored on the local computer. l The installation directory and its absolute path must contain only letters, digits, or underscores. The absolute path must begin with digits or underscores and cannot contain more than 50 characters; otherwise, the installation may fail. Step 3 Double-click the setup.bat. The Select Language dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 64 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Step 4 Select English and click OK. The Introduction dialog box is displayed. NOTE l The system automatically checks whether the current environment meets requirements for installing eSight software. If the current environment does not meet the requirements, the associated message is displayed. l If the system indicates that the FTP service is started, see 11.3.1 What Can I Do When eSight Installation, Upgrade, or Startup Fails Due to FTP Startup? to stop the FTP service. Step 5 Click Next. The Copyright Notice dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 65 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Step 6 Read the software agreement, select I agree, and click Next. The Set Installation Parameters dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 66 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Table 5-1 Installation parameter description Parameter Description How to Set IP Address Type IP address type of the eSight server. eSight supports IPv4, IPv6, and IP dual-stack. Choose an IP address type based on the site requirements. Server IPv4 Address IPv4 address of the eSight server. The installation software automatically obtains the IPv4 address of the eSight server. If only one IPv4 address exists, you do not need to perform any operation. If multiple IPv4 addresses exist, select an IPv4 address from the drop-down list box. You must set this parameter when IP Address Type is set to IPv4 or IP Dual-stack. NOTICE If the eSight server has multiple IP addresses in several network segments, use the IP address that resides in the same network segment as the managed device's IP address or enable the function for managing devices in several subnets. If neither of the two conditions is met, eSight cannot manage devices with IP addresses in different network segments from its own. Server IPv6 Address IPv6 address of the eSight server. You must set this parameter when IP Address Type is set to IPv6 or IP Dual-stack. The installation software automatically obtains the IPv6 address of the eSight server. If only one IPv6 address exists, you do not need to perform any operation. If multiple IPv6 addresses exist, select an IPv6 address from the drop-down list box. NOTICE If the eSight server has multiple IP addresses in several network segments, use the IP address that resides in the same network segment as the managed device's IP address or enable the function for managing devices in several subnets. If neither of the two conditions is met, eSight cannot manage devices with IP addresses in different network segments from its own. Server Port Issue 01 (2016-04-30) Port number of the eSight server. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. The default port is 8080. If the port is already used, use an available port based on the site requirements. 67 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Parameter Description How to Set Installation Directory eSight installation directory. eSight is installed in D:\eSight by default. You can change the directory based on the site requirements. NOTICE l The eSight software cannot be installed in the root directory. l To ensure successful eSight server installation, verify that the eSight server installation directory is empty before the installation. Encryption Algorithm The security certificate is a digital certificate that is used to create a secure channel between the client browser and web server for data encryption and transmission. By default, Advanced Encryption Algorithm(SHA256withRSA) is selected. You can select Common Encryption Algorithm(SHA1withRSA) in scenarios that pose low requirements on security. NOTE Here, Common Encryption Algorithm(SHA1withRSA) is risky and Advanced Encryption Algorithm(SHA256withRSA) is recommended. Step 7 Set the installation parameters and click Next. NOTE If the specified installation directory does not exist, the system displays a dialog box, asking you whether to create an installation directory. In this dialog box, click Yes. The Select Software Components To Be Installed dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 68 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software NOTE l Component functions are controlled by the license. l Dimmed components are mandatory components to install. l eSight components support incremental installation. If a component is not installed during the first eSight server installation, it can be installed during the next eSight server installation. Step 8 Select components specified in the contract and Next. The Configure Database Server dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 69 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Table 5-2 Database parameter description Parameter Description How to Set DB Type Type of the database used by the eSight. Select a value from the drop-down list box. MySQL Database Parameters Issue 01 (2016-04-30) DB Server IP Address IP address of the MySQL database server or eSight server. Use the value automatically generated by the system. DB Port Port number of the MySQL database. The default port number is 33306. Use the value automatically generated by the system. DB System Administrator Name Name of the system administrator of the MySQL database. The default system administrator name is root. Use the value automatically generated by the system. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 70 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Parameter Description How to Set DB System Administrator Password Password of the system administrator of the MySQL database. Enter the password of the database system administrator as planned. NOTE After the eSight is installed, use the maintenance tool to change this password. For details, see the eSight Administrator Guide. NMS Database User Password Password of the database NMS user. NOTE After the eSight is installed, use the maintenance tool to change this password. For details, see the eSight Administrator Guide. Enter the password of the database NMS user as planned. Confirm NMS Database User Password Confirm password of the database NMS user. Enter the password of the database NMS user again. Data File Directory The directory where the data files reside. The default directory is eSight installation directory/ MySQL/data. Use the value automatically generated by the system. Step 9 Select database from the drop-down list, enter the database parameters and click Next. Step 10 Verify the installation information in the Confirm Installation screen. NOTE If the installation information is incorrect, click Previous to reset installation information. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 71 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Step 11 Click Next. The system starts to install the eSight. When eSight is installed, the Installation Completed dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 72 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software NOTE In the Installation Completed dialog box, Start eSight Server is unselected by default. If you want to start the eSight server immediately, select Start eSight Server. Step 12 Click Finish. ----End 5.2 Verifying the Installation After the eSight is installed, verify the installation. Procedure Step 1 Start the eSight service. 1. Log in to the eSight server as the Administrator user. 2. Choose Start > All Programs > eSight > eSight Console. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 73 eSight Single-Node System Software Installation Guide (Windows) 3. 5 Installing the eSight Software Click Start in the eSight Console dialog box. When the status of every process is RUNNING and starting eSight system succeeded is displayed, the eSight service has been started. Step 2 Log in to the eSight and maintenance tool from the client web browser. 1. Set the client web browser, for details, see 10.2 Setting the Client Web Browser. 2. In the address box, enter http://eSight server IP address:port number, and press Enter. NOTICE – If the server has multiple IP addresses, enter the IP address selected during eSight server installation in the address box. Otherwise, eSight will not function normally. – The default port number of the eSight is 8080. The default port number of the maintenance tool is 8088. – If the message "There is a problem with this website's security certificate." is displayed, see 11.4.4 What Do I Do If the eSight Displays a Security Certificate Error During Login?. – If the browser is not equipped with a flash player, download and install Adobe Flash Player provided by eSight. Otherwise, some pages cannot be displayed normally. – If you set the server IP address to localhost or 127.0.0.1 on the eSight server, the security certificate cannot be installed. 3. On the eSight login page, enter the user name admin and the default password Changeme123, and click Log In. NOTICE You must change the password when you log in to eSight for the first time. Keep the new password safe. If you forget the password of the admin user, you have to reinstall eSight to restore the default password. 4. On the maintenance tool login page, enter the user name sys and the default password Changeme123 and click Log In. NOTE You must change the password when you log in to maintenance tool for the first time. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 74 eSight Single-Node System Software Installation Guide (Windows) 5 Installing the eSight Software Step 3 Check the eSight version. After login, click version. at the upper right corner, and verify that the current version is the target ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 75 eSight Single-Node System Software Installation Guide (Windows) 6 6 Installing the Antivirus Software Installing the Antivirus Software Antivirus software protects the computer from malicious software, network viruses, webbased threads, spyware, and mixed threads. To prevent computers from security attacks, install and upgrade the antivirus software in time. The recommended antivirus software is Trend Micro OfficeScan. You can obtain the installation guide for OfficeScan in either of the following ways: 1. Log into Huawei's enterprise support website http://support.huawei.com/enterprise. 2. Browse or search eSight (Support > Product Support > Vertical Industries Solutions > eSight Solution > eSight). 3. On the Documentation tab page, download the AntiVirus Software Deployment Guide (OfficeScan11.0). Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 76 eSight Single-Node System Software Installation Guide (Windows) 7 7 Commissioning the eSight Commissioning the eSight About This Chapter To allow the eSight to manage the network, you must commission the eSight before using the eSight to manage devices and configuring services. 7.1 Obtaining Reference Documents Some reference documents, for example, northbound commissioning documents, help you perform the commissioning. Obtain the reference documents to the local computer before the commissioning to accelerate the commissioning. 7.2 Enabling Port Numbers on Firewalls If the eSight is not in the same network segment as the devices, upper-layer NMS, SMS gateway, and email server, you must enable ports on firewalls before the commissioning. 7.3 (Optional) Configuring Multi-Subnet Management If eSight needs to manage devices in multiple subnets, or management clients in multiple subnets need to access eSight, enable the multi-subnet management features. 7.4 Configuring System Services Before using eSight, configure necessary system services correctly. 7.5 Applying for and Loading an eSight License The eSight license file is used to control the functions and management capabilities of the eSight. eSight offers 90-day free trial, after that you need to apply for and loading a commercial license. 7.6 Commissioning eSight's Functions After the agent is deployed on a device to be managed by eSight, connect the device to eSight and commission the eSight's network monitoring, device management, and service management functions. 7.7 Performing Security Settings Security settings must be performed, such as changing the user password, replacing the security certificate, and setting the user security policy. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 77 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight 7.1 Obtaining Reference Documents Some reference documents, for example, northbound commissioning documents, help you perform the commissioning. Obtain the reference documents to the local computer before the commissioning to accelerate the commissioning. Table 7-1 lists the documents required during commissioning. Table 7-1 Document list Document Description eSight Communication Matrix This document describes ports used by the eSight. You must enable the ports on firewalls based on actual conditions before the commissioning. eSight Operation Guide This document describes how to commission eSight's functions. 1. Access http:// support.huawei.com/ enterprise. NOTE About the eSight commissioning, you can also see the eSight online help. 2. Choose Support > Product Support > Vertical Industries Solutions > eSight Solution > eSight > VxxxRxxxCxx. eSight SNMP Northbound Interface User Guide This document describes how to commission SNMP northbound interfaces. eSight FTP Northbound Interface User Guide This document describes how to commission FTP northbound interfaces. eSight Administrator Guide This document describes how to perform system security settings. Download Path 3. Download the required documents. 7.2 Enabling Port Numbers on Firewalls If the eSight is not in the same network segment as the devices, upper-layer NMS, SMS gateway, and email server, you must enable ports on firewalls before the commissioning. Based on actual network plans, refer to the eSight Communication Matrix to enable the communication ports on firewalls between the eSight and devices, upper-layer NMS, SMS gateway, email server, and distributed servers. NOTE Refer to 7.1 Obtaining Reference Documents to obtain the eSight Communication Matrix. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 78 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight 7.3 (Optional) Configuring Multi-Subnet Management If eSight needs to manage devices in multiple subnets, or management clients in multiple subnets need to access eSight, enable the multi-subnet management features. Prerequisites l The eSight service is stopped. For details, see 10.1.2 Stopping the eSight Service. l If IP phones are used onsite, ensure that all IP phones are deployed on the same network segment; otherwise, some functions of IP phone cannot be used. Context NOTICE l eSight can manage devices in multiple subnets. If this feature is enabled, the protocols used by eSight to manage devices are open to all subnets, raising security risks. Once being enabled, this feature cannot be disabled. Therefore, before executing this operation, assess network security risks and ensure that network security reaches the required level. l eSight can support access from management clients in multiple subnets. After this feature is enabled, the entries through which management clients in multiple subnets access eSight are open to all subnets, raising security risks. Once being enabled, this feature cannot be disabled. Therefore, before executing this operation, assess network security risks and ensure that network security reaches the required level. l The eSight Application Manager, eSight Facilities Infrastructure Manager, eSight LogCenter Log Manager, and AR audio management function do not support multi-subnet management. l By default, eSight manages devices in only one subnet. l By default, eSight supports access from management clients in only one subnet. Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Choose Start > All Programs > eSight > eSight Console. Step 3 Choose Tools > Multi-subnetwork Management Tool in the eSight Console dialog box. The Multi-subnetwork Management Tool dialog box is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 79 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight NOTE l eSight login via multiple subnetworks: enables eSight to supports access from management clients in multiple subnets. l Manage all subnetwork devices: enables eSight to manage devices in all subnets. l Auto stop and start eSight: enables eSight to automatically start or stop. Step 4 Select the required function and click Modify. Step 5 Restart the eSight service. ----End 7.4 Configuring System Services Before using eSight, configure necessary system services correctly. 7.4.1 (Optional) Configuring the TFTP If the network device management component and service management component are installed, the TFTP service is automatically enabled. If the two components are not installed, the TFTP service is disabled by default. Configure the TFTP service as required. Context The following table lists the application scenarios and default settings for the TFTP service. NOTICE The system is potentially risky if the TFTP is enabled all the time. You are advised to disable the TFTP service after performing related operations. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 80 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Application Scenario Home Directory Network device configuration file backup and restoration eSight installation directory/AppBase/var/ iemp/data/ftp Server OS installation Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Open the eSight installation directory/AppBase/etc/conffile/tftpconfig.xml file. <?xml version="1.0" encoding="UTF-8"?><config name="tftpServer"> <param name="enable">false</param> <!-- if no ip config, read from etc/modifyIP/modifyIP.cfg --> <!--param name="ip">0.0.0.0</param--> <param name="listenerPort">69</param> <param name="passivePorts">32160,32161,32162,32163,32164,32165,32166,32167,32168,32169</ param> <param name="paths">network,ucc,ic</param> <param name="home">D:\eSight\AppBase\var\iemp\data\ftp</param> </config> Table 7-2 TFTP parameter description Parameter Description Setting tftpServer.enable Indicates whether the TFTP is enabled. To manage network devices and servers, enable the TFTP service. Value range: l true: enable l false: disable Default value: If the network device management component and server management component are installed, the default value is true. If the two components are not installed, the default value is false. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 81 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Parameter Description Setting tftpServer.ip Indicates the listening IP address of the TFTP service. By default, the TFTP service monitors only the IP address of the eSight server. To manage servers, configure two network ports for the eSight server. The two network ports are used for stateless computing and server deployment services. To properly use the services, modify <!--param name="ip">0.0.0.0</param-> to <param name="ip">0.0.0.0</ param>. NOTE If multi-subnet management is enabled, use the default setting. tftpServer.listenerPort Indicates the TFTP listening port. The default value is recommended. Value range: 0–65535 Default value: 69 tftpServer.passivePort s Indicates the port for data transmission through TFTP. The default value is recommended. Value range: 0–65535 Default value: 32160–32169 tftpServer.paths Indicates the subdirectory for storing files of different fields (under the home directory). The default value is recommended. Default value: network,ucc,ic tftpServer.home Indicates the home directory of the TFTP service. The default value is recommended. Default value: eSight installation directory/ AppBase/var/iemp/data/ftp Step 3 Modify and save TFTP parameters as required. Step 4 Restart the eSight service. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 82 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight 7.4.2 (Optional) Configuring the FTP If the network device management component and service management component are installed, the FTP service is automatically enabled. If the two components are not installed, the FTP service is disabled by default. Context The following table lists the application scenarios and default settings for the FTP service. NOTE The FTP protocol is an insecure one. In the network device configuration file backup and restoration scenarios, secure protocols such as SFTP and FTPS are recommended. In the server OS installation scenario, it is recommended that the FTP service be disabled after being used. NOTICE Do not change a user's home directory; otherwise, the device management functions may malfunction. Application Scenario User Name Default Password Home Directory Network device configuration file backup and restoration admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp Network device software upgrade admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp Backup and restore of IAD configuration data, backup and restore of SIP user information, and IAD upgrade ftpread Huawei@123 eSight installation directory/ AppBase/etc/uc/upgrade/ftp/ read ftpwrite Huawei@123 eSight installation directory/ AppBase/etc/uc/upgrade/ftp/ write NOTE FTPS is used by default. UCEMS Huawei@123 eSight installation directory/ AppBase/etc/uc/ IADBackupFile - - eSight installation directory/ AppBase/var/iemp/data/ftp The upper-layer NMS obtains NE performance data through the FTP northbound interface Issue 01 (2016-04-30) NOTE The FTP northbound interface does not have an initial account. You can modify the nbi.xml file to add an account. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 83 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Open the eSight installation directory/AppBase/sysagent/etc/sysconf/svcbase/ med_node_1_svc.xml file. <!-- ftp server configuration --> <config name="ftp"> <!-- Is not activated, defualt false --> <param name="enable">false</param> <!-- Listening port --> <param name="listenerPort">31921</param> <param name="passivePorts">32150-32159</param> </config> Table 7-3 FTP parameter description Parameter Description Setting oms.ftpServer.ftp.enable Indicates whether the FTP is enabled. To manage network devices and servers, enable the FTP service. Value range: l true: enable l false: disable Default value: If the network device management component and server management component are installed, the default value is true. If the two components are not installed, the default value is false. oms.ftpServer.ftp.listenerPo rt Indicates the listening IP address of the FTP service. The default value is recommended. Value range: 1–65535 Default value: 31921 oms.ftpServer.ftp.passivePo rts Indicates the ID of the listening port on the passive data link of the FTP server. The default value is recommended. Value range: 1–65535 Default value: 32150-32159 NOTE For the detailed description about med_node_*_svc.xml, see the eSight Administrator Guide. Step 3 Modify and save FTP parameters as required. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 84 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Step 4 Change the password of the FTP users. NOTE For details, see the eSight Administrator Guide. Step 5 Restart the eSight service. ----End 7.4.3 (Optional) Configuring the FTPS After eSight is installed, the FTPS service is enabled by default. Set the FTPS parameters as planned. Context The following table lists the application scenarios and default settings for the FTPS service. NOTICE Do not change a user's home directory; otherwise, the device management functions may malfunction. Application Scenario User Name Default Password Home Directory Upload and download of version files, configuration files, perform result files, and configuration data files for eLTE base station and code network devices elte ei*b +@b#6Nh(tS1j eSight installation directory/ AppBase/var/iemp/data/ftp/elte Backup and restore of IAD configuration data, backup and restore of SIP user information, and IAD upgrade ftpsread Huawei@123 eSight installation directory/ AppBase/etc/uc/upgrade/ftps/ read ftpswrite Huawei@123 eSight installation directory/ AppBase/etc/uc/upgrade/ftps/ write UCEMS Huawei@123 eSight installation directory/ AppBase/etc/uc/ IADBackupFile UCIPPBX Huawei@123 eSight installation directory/ AppBase/etc/uc/tftp IP PBX backup and restore Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 85 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Application Scenario User Name Default Password Home Directory IP phone distributed deployment esight Huawei123 eSight installation directory/ AppBase/fileServer/webapps/ WebContent/tr069 loguser Huawei123 eSight installation directory/ AppBase/etc/uc/ configFile/egw fileuser Huawei123 eSight installation directory/ AppBase/fileServer/conf ftpsuser Huawei123 eSight installation directory/ AppBase/tlsfileServer/ webapps/certificate capf CapfAdmin123 eSight installation directory/ AppBase/etc/uc/capf/cert IP phone license application Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Open the eSight installation directory/AppBase/sysagent/etc/sysconf/svcbase/ med_node_1_svc.xml file. <config name="ftps"> <param name="enable">true</param> <param name="listenerPort">31923</param> <param name="passivePorts">31932,32145-32154</ param> <param name="implicitSsl">false</param> <param name="includeCipherSuites">TLS_DHE_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_DSS_WITH_AE S_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_RSA_WITH_AES_128_CBC_SHA, TLS_DHE_DSS_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA</param> <param name="keystoreFileName">JettyServerKeyStore</param> <param name="sslPassword">TepvToLrYDVuuq2a1/G +Tw==</param> <param name="permitFileSize">0</param> <param name="permitFileType"/> </config> Table 7-4 FTPS parameter description Parameter Description Setting oms.ftpServer.ftps.en able Indicates whether the FTPS is enabled. The default value is recommended. Value range: l true: Enable l false: disable Default value: true Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 86 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Parameter Description Setting oms.ftpServer.ftps.list enerPort Indicates the ID of the listening port on the FTPS server. The default value is recommended. Value range: 1–65535 Default value: 31923 oms.ftpServer.ftps.pa ssivePorts Indicates the ID of the listening port on the passive data link of the FTPS server. The default value is recommended. Value range: 1–65535 Default value: 31932,32145-32154 oms.ftpServer.ftps.ke ystoreFileName Indicates the name of the FTPS server key library. Configure the parameter as required. Value range: unrestricted Default value: JettyServerKeyStore oms.ftpServer.ftps.ssl Password Indicates the password for the FTPS server key library. Configure the parameter as required. Value range: unrestricted Default value: TepvToLrYDVuuq2a1/G +Tw== NOTE The configuration is as follows: 1. Enter the folder eSight installation directory/ AppBase/tools/bmetool/ encrypt. 2. Run the following command to generate the ciphertext for the new password: encrypt.bat 0 Changeme123 zvOREMT6k4suh87jICjqsQ= = oms.ftpServer.ftps.im plicitSsl Specifies whether the FTPS hidden mode is enabled. NOTE The explicit mode is risky. Value range: l true: hidden mode l false: Display mode Default value: false To comply with devices that do not support the hidden mode, eSight uses the explicit mode by default, which may lead to security risks. If managed devices (eLTE, IAD, IP PBX, and IP phone) support the hidden mode, use the hidden mode. NOTE For the detailed description about med_node_*_svc.xml, see the eSight Administrator Guide. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 87 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Step 3 Modify and save FTPS parameters as required. Step 4 Change the password of the FTPS users. NOTE For details, see the eSight Administrator Guide. Step 5 Restart the eSight service. ----End 7.4.4 (Optional) Configuring the SFTP After eSight is installed, the SFTP service is enabled by default. Set the SFTP parameters as planned. Context The following table lists the application scenarios and default settings for the SFTP service. NOTICE Do not change a user's home directory; otherwise, the device management functions may malfunction. Issue 01 (2016-04-30) Application Scenario User Name Default Password Home Directory Network device configuration file backup and restoration admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp Network device software upgrade admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp WLAN performance data collection admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp iPCA performance data collection admin Changeme_123 eSight installation directory/ AppBase/var/iemp/data/ftp Server OS installation and firmware upgrade itSftpUser Huawei@123 eSight installation directory/ AppBase/var/iemp/data/ftp Host management in agentless mode itSftpUser Huawei@123 eSight installation directory/ AppBase/var/iemp/data/ftp Host installation and upgrade itSftpUser Huawei@123 eSight installation directory/ AppBase/var/iemp/data/ftp Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 88 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Application Scenario User Name Default Password Home Directory The upper-layer NMS obtains NE performance data through the SFTP northbound interface - - eSight installation directory/ AppBase/var/iemp/data/ftp NOTE The SFTP northbound interface does not have an initial account. You can modify the nbi.xml file to add an account. Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Open the eSight installation directory/AppBase/sysagent/etc/sysconf/svcbase/ med_node_1_svc.xml file. <config name="sftp"> <param name="enable">true</param> <param name="listenerPort">31922</param> <param name="keystoreFileName">esight.keystore.sftp</param> <param name="sslPassword">zvOREMT6k4suh87jICjqsQ==</param> <param name="permitFileSize">0</param> <param name="permitFileType"/> <param name="sftpMAC">hmac-sha1,hmac-sha2-256</ param> <param name="sftpCipher">aes128-ctr</param> </config> Table 7-5 SFTP parameter description Parameter Description Setting oms.ftpServer.sftp.enable Indicates whether the SFTP is enabled. The default value is recommended. Value range: l true: Enable l false: disable Default value: true oms.ftpServer.sftp.listener Port Indicates the ID of the listening port on the SFTP server. The default value is recommended. Value range: 1–65535 Default value: 31922 Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 89 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Parameter Description Setting oms.ftpServer.sftp.keystor eFileName Indicates the name of the SFTP server key library. Configure the parameter as required. Value range: unrestricted Default value: esight.keystore.sftp oms.ftpServer.sftp.sslPass word Indicates the password for the SFTP server key library. Configure the parameter as required. Value range: unrestricted Default value: zvOREMT6k4suh87jICjqsQ == NOTE The configuration is as follows: 1. Enter the folder eSight installation directory/ AppBase/tools/bmetool/ encrypt. 2. Run the following command to generate the ciphertext for the new password: encrypt.bat 0 Changeme123 zvOREMT6k4suh87jICjqs Q== NOTE For the detailed description about med_node_*_svc.xml, see the eSight Administrator Guide. Step 3 Modify and save SFTP parameters as required. Step 4 Change the password of the SFTP users. NOTE For details, see the eSight Administrator Guide. Step 5 Restart the eSight service. ----End 7.5 Applying for and Loading an eSight License The eSight license file is used to control the functions and management capabilities of the eSight. eSight offers 90-day free trial, after that you need to apply for and loading a commercial license. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 90 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Prerequisites You must have the Guest permission of the ESDP platform to apply for a commercial license. You can obtain the Guest permission of the ESDP platform after applying for an account at Huawei's official website. Context A license file is an authentication file that a special encryption tool generates based on the information about the contract that a user signs with Huawei and the information about the server where the eSight is installed. After obtaining a license file, load it to eSight manually to obtain permission to use eSight. l The license file is not delivered to customers along with a eSight installation DVD. Apply for a license according to the contract number and the equipment serial number (ESN) of the eSight server. l A license needs to be bound to an ESN of the server. If an ESN is changed because an NIC or server is replaced, you need to apply for a new eSight license. For details, see the eSight License User Guide. Procedure Step 1 Obtain an activation password. The password can be found in the license entitlement certificate. NOTE The paper license entitlement certificate is delivered with the product, while the electronic copy is directly sent to the mailbox of the distributor that has signed contracts with Huawei. If you do not have the paper or electronic certificate, contact Huawei's channel partner and provide your contract number to activate the password. Step 2 Obtain the server equipment serial number (ESN). 1. Access the eSight login page, and log in to eSight as an administrator. 2. When logged in to eSight as an administrator, choose System > Administration > License Management. 3. Click Obtain ESN. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 91 eSight Single-Node System Software Installation Guide (Windows) 4. 7 Commissioning the eSight Obtain the ESN by entering or selecting the MAC address. – Method one: Select the network adapter on the eSight server, and click Generate ESN. eSight automatically obtains the network adapter information on the eSight server. Record ESN information. NOTE You can use this method to obtain the ESN of the current logged-in server only. Obtain the ESNs of other servers by entering their MAC addresses. – Issue 01 (2016-04-30) Method two: Enter the Media Access Control (MAC) address of the eSight server, and click Generate ESN. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 92 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Step 3 Apply for an eSight license. 1. Log in to ESDP (http://app.huawei.com/isdp) choose License Activation > Entitlement Activation. 2. Enter activation password. a. Enter activation password in the Password text box. NOTE Click Add to add more entitlements to activate them in batches. Issue 01 (2016-04-30) b. Read the preceding information, and choose I have read the above carefully. c. Click Next. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 93 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight 3. Fill in the ESN or click to select an existing device (NE), separate multiple ESNs by comma, and click Next. 4. After the activation information is verified, click Confirm Activation. 5. In the dialog box that is displayed, click Confirm. The activation task is submitted, the Operation Record page is displayed, and the task name is Activate License By Password. 6. Download License: – Website You can check the task progress on the Operation Record page. After the task status is changed to Success, you can download the license. – Mailbox After the task is executed, the system sends an email to your registered mailbox and you can download the license from the attachment. Step 4 Loading an eSight license file. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 94 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight 1. Log in to eSight as an administrator. 2. Choose System > Administration > License Management from the main menu. 3. On the License Management page, click Import License. 4. Select a license file and click Upload. NOTE The license file name cannot contain any space. If the name contains a space, uploading or updating the license file will fail. If the name of the obtained license file contains spaces, delete the spaces or change them to _ before using the license file. 5. Click Apply. The license file takes effect immediately. The information about the imported license file is displayed on the License Management page. ----End Follow-up Procedure After the license file is loaded, choose System > Administration > License Management, check the license items and resource items. 7.6 Commissioning eSight's Functions After the agent is deployed on a device to be managed by eSight, connect the device to eSight and commission the eSight's network monitoring, device management, and service management functions. Issue 01 (2016-04-30) Task Description Reference Document Connecting a device to eSight Devices can be managed by eSight only after being connected to eSight. Devices can be connected to eSight in three ways: automatic discovery, batch import, and single adding. Discovering Devices in the eSight Operation Guide or eSight Help Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 95 eSight Single-Node System Software Installation Guide (Windows) 7 Commissioning the eSight Task Description Reference Document Commissioning the network monitoring function Commission the eSight's topology, alarm, and performance management functions. The following sections in the eSight Operation Guide or eSight Help: l Setting Topology l Setting Alarm Monitoring l Setting Performance Monitoring l Setting the Home Page l Monitoring the Network Commissioning the device and service management functions Commission the device and service management functions for the devices and services actually used in the network. eSight Operation Guide or eSight Help: (Optional) Commissioning northbound interfaces l The SNMP northbound interface is used by eSight to report alarms to the upperlayer network management system and to handle alarms. l To commission the SNMP northbound interface, see the eSight SNMP Northbound Interface User Guide. l The FTP is used by eSight to transfer performance files to the upper-layer network management system through the FTP or SFTP protocol. l To commission the FTP northbound interface, see the eSight FTP Northbound Interface User Guide. 7.7 Performing Security Settings Security settings must be performed, such as changing the user password, replacing the security certificate, and setting the user security policy. Issue 01 (2016-04-30) Task Description Reference Document Changing the user password The system provides default accounts and passwords and assign different rights to the accounts. For the sake of the system and user security, change the default passwords as required in time. Managing eSight System User in the eSight Administrator Guide Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 96 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) 7 Commissioning the eSight Task Description Reference Document Replacing the security certificate During the eSight installation, a temporary security certificate is generated to ensure the normal running of eSight. After the eSight installation is complete, replace the temporary security certificate. Managing Security Certificate in the eSight Administrator Guide Setting the user security policy Configure user right, password, account, and access control policies to facilitate network management and fortify eSight security. Configuring eSight Users and Their Rights in the eSight Administrator Guide Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 97 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening 8 Security Hardening About This Chapter This topic describes how to harden the security of the operating system and database on the eSight server after the operating system, database, and eSight are installed. 8.1 Overview Security hardening aims to enhance the defense capabilities of the Operating system and database. 8.2 Hardening the Windows Operating System This topic describes how to use SetWin to harden the security of the Windows Server 2008 operating system. 8.3 Rolling Back Windows Using SetWin When the hardening fails, an operation fails, or services are affected, you must perform rollback operations. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 98 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening 8.1 Overview Security hardening aims to enhance the defense capabilities of the Operating system and database. The eSight server has the following potential security risks: l During the installation of the operating system, many services and ports are enabled by default. In this situation, the operating system is prone to malicious attacks. l System file properties and environment variables have some defects, which increase system security risks. To ensure secure and stable system running, securely harden the system by adding, modifying, or deleting system modules and components, thereby screening or eliminating the operating system defects and security vulnerabilities. Security Hardening Objects The primary objects of security hardening are the operating system and database. For details, see Table 8-1. Table 8-1 Security hardening objects Object Method Windows Server 2008 operating system SetWin NOTE The MySQL database integrated to the eSight has been securely hardened. Security Hardening Scenarios Table 8-2 Security Hardening Scenarios Issue 01 (2016-04-30) Operation Scenario Description Security hardening After installation and commissioning After each component is installed and commissioned, security hardening must be performed for the system where the component runs to enhance system security. After an upgrade After each component version is upgraded, security hardening must be performed for the system where the component runs to enhance system security. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 99 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Operation Scenario Description Rollback Before an upgrade Before version upgrade, if the operating system has been hardened, roll back the security hardening. Otherwise, the upgrade may fail. Before uninstallation Before uninstallation, if the operating system has been hardened, roll back the security hardening. Otherwise, the uninstallation may fail. Security Hardening Impacts l Impacts on an operating system – Some services of Windows operating system may be restricted in the hardening policy. Therefore, the services are unavailable after the hardening. For specific services to be disabled, see the hardening policy file. – After the security of a Windows operating system is hardened, the account of the Administrator user is reset to SWMaster. – After the security hardening, some hardening items of the Windows operating system cannot be rolled back. Table 8-3 lists the Windows Server 2008 operating system hardening items that cannot be rolled back. Table 8-3 Windows Server 2008 hardening items that cannot be rolled back l Hardening Item Hardening Item Path Store Passwords using Reversible Encryption SetWin Policies > Auditing and Account policies > Account Policy Allow Anonymous SID/ Name Translation SetWin Policies > Security Settings > Security Options > Network Access Kerberos Policy SetWin Policies > Auditing and Account policies > Kerberos Policy Patch Scripts SetWin Policies > Patch Scripts Impacts on a database After the security of a database is hardened, certain parameters and user permission are changed. l Impacts on a service If service running requires continuous system and data services, security hardening and system rollback have impacts on service running. Duration Table 8-4 describes the duration for security hardening. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 100 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Table 8-4 Security hardening duration Object Operation Estimated Duration (min) Windows Server 2008 operating system Hardening 10 Hardening rollback 10 NOTE Security hardening duration is an approximate duration of security hardening in a laboratory, and it is only for reference. Security hardening duration is subject to environment, network, and security hardening item. 8.2 Hardening the Windows Operating System This topic describes how to use SetWin to harden the security of the Windows Server 2008 operating system. 8.2.1 Installing SetWin Before performing security hardening for a Windows operating system, install SetWin on the host. Prerequisites You have obtained the SetWin installation package. For details, see 3.3 Obtaining Security Hardening Software. Context SetWin is an independent tool used to protect the operating system from attacks and vulnerabilities. SetWin offers preconfigurations recommended by industry-accepted benchmarks (such as CIS). Procedure Step 1 Log in to Windows as the Administrator user. Step 2 Double-click the SetWin installation file. Select a language and click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 101 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Step 3 Click Next. Step 4 Select I accept the terms in the License Agreement and click Next. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 102 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Step 5 Select an installation directory and click Next. NOTE The SetWin installation path must not contain Chinese characters. Step 6 Select No configuration, and click Install. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 103 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening The system displays the message Installation will proceed without any configuration file. Would you like to proceed?. NOTE The configuration file contains detailed hardening policies and items. The configuration file is contained in the eSight security hardening package. To obtain the file, see 3.3 Obtaining Security Hardening Software. The configuration file will be imported into the hardening tool in 8.2.2 Hardening the Windows Using the SetWin. Step 7 Click Yes. The system starts to install the SetWin tool and displays the installation progress and details. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 104 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Step 8 After the installation is complete, clear Run VPP SEK SetWin V300R003C22, and click Finish. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 105 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Step 9 Delete the installation package and temporary files from the server after the SetWin is installed. ----End 8.2.2 Hardening the Windows Using the SetWin You can use the SetWin tool to harden the Windows operating system. You must comply with the procedure when executing a hardening policy. Prerequisites l The security hardening policy file has been obtained. For details, see 3.3 Obtaining Security Hardening Software. l The eSight service is stopped. For details, see 10.1.2 Stopping the eSight Service. Procedure Step 1 Log in to Windows as the Administrator user. Step 2 Right-click SetWin and choose Run as administrator. The Initial Backup dialog box is displayed. Step 3 Select the path where the system backup status is stored in a file, and click OK. After the file is backed up, the system displays the message Backup completed. Step 4 Click OK. Step 5 Optional: If the configuration file is not imported during hardening tool installation, the system displays the message Configuration file is not present or corrupted. Please import a valid configuration file. Click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 106 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening Step 6 Choose Configuration > Import Configuration File on the SetWin (Online Mode) page. Step 7 Select the security hardening configuration file of the operating system, and click Open. NOTE Only .zip or .inf policy files can be imported. Step 8 The system displays the message Import successful. Click OK. Imported policies are displayed on the SetWin home page. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 107 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening NOTE To view details about a hardening item, perform the following steps: 1. Choose Help > SetWin Help Contents on SetWin. 2. Click the Search tab on the help and enter a hardening item name. 3. Click topic. 4. Find the topic for the hardening item based on the hardening item path and view details about the hardening item. Step 9 Choose Policy > Execute. Step 10 In the dialog box that is displayed, click Yes. Step 11 When the system displays the message Do you want to create a backup point?, click Yes and select the backup path. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 108 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening NOTICE Save the security hardening policy and create a file to store the security hardening policy that will be used in rollback. Otherwise, the operating system cannot be rolled back to the prehardened state. Step 12 When the system displays the message Backup completed, click OK. Step 13 In the Policy(s) Configured dialog box that is displayed, click Yes to harden the security of the operating system. Step 14 After the hardening is complete, the system displays the message Execution completed. Click OK. Step 15 The system displays the message Please restart system to affect all policies. Do you want to restart now?. Click Yes to restart the system. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 109 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening NOTICE After the security hardening policy takes effect, the administrator account changes from Administrator to SWMaster, the guest account changes from guest to SWVisitor, but the password remains unchanged. ----End 8.2.3 Hardening the Windows Manually This topic describes how to harden the Windows manually after the Windows is hardened by the SetWin. Hardening the Windows by Running Scripts Step 1 Log in to Windows as the SWMaster user. Step 2 Enter the folder eSight installation directory\AppBase\tools\security-harden\win2008. Step 3 Double-click changeACL.bat. The system starts to run the hardening script. If the hardening fails, the detailed information is displayed. ----End (Optional) Configuring the ActiveX Installer Service For details, see Administering the ActiveX Installer Service in the ActiveX official website. 8.3 Rolling Back Windows Using SetWin When the hardening fails, an operation fails, or services are affected, you must perform rollback operations. Prerequisites The eSight service is stopped. For details, see 10.1.2 Stopping the eSight Service. Context NOTICE Before eSight reinstallation or upgrade, roll back the security hardening. Otherwise, the reinstallation or upgrade may fail. You can roll back Windows to the initial status or a backup point. l Issue 01 (2016-04-30) Initial status: indicates Windows status at the first backup point. To roll back to the initial status, select the initial policy file. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 110 eSight Single-Node System Software Installation Guide (Windows) l 8 Security Hardening Backup point: indicates a point at which hardening policies are backed up. To roll back to a backup point, select the related backup policy file. Backup policy files are created during security hardening. Procedure Step 1 Log in to Windows as the SWMaster user. Step 2 Choose Policy > Rollback on the SetWin (Online Mode) page. Step 3 In the dialog box that is displayed, click Yes. Step 4 Select the backup file and roll back the operating system of the eSight server to the prehardened state. NOTE The backup file is generated during 8.2.2 Hardening the Windows Using the SetWin. Step 5 When the system displays the message Rollback completed, click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 111 eSight Single-Node System Software Installation Guide (Windows) 8 Security Hardening The system displays the message Please restart system to affect all policies. Do you want to restart now?. Step 6 Click Yes to restart the system. NOTICE After the security of the operating system is rolled back, the administrator account restores to be Administrator, the guest account restores to be guest, but the password remains unchanged. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 112 eSight Single-Node System Software Installation Guide (Windows) 9 9 Uninstalling eSight System Uninstalling eSight System About This Chapter This topic describes how to uninstall eSight system. 9.1 Uninstalling the eSight The service components that rely on eSight cannot be uninstalled separately. They are uninstalled automatically as eSight is uninstalled. 9.2 Uninstalling the SetWin This topic describes how to uninstall the SetWin. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 113 eSight Single-Node System Software Installation Guide (Windows) 9 Uninstalling eSight System 9.1 Uninstalling the eSight The service components that rely on eSight cannot be uninstalled separately. They are uninstalled automatically as eSight is uninstalled. Prerequisites The operating system is rolled back to the pre-hardened state. For details, see 8.3 Rolling Back Windows Using SetWin. Context When eSight is uninstalled, the eSight database and configuration file are uninstalled. To save the eSight database data and configuration file, back up in advance files in the AppBase/ backup and mttools/etc/sysconf/backup directory that is in the same directory as the eSight installation directory or files on the remote server. Procedure Step 1 Log in to the eSight server as the Administrator user. Step 2 Choose Start > All Programs > eSight > eSight Console. Step 3 Click Stop in the eSight Console dialog box. When the status of every process is STOPPED and stopping eSight system succeeded. is displayed, the eSight service has been started. Step 4 Close the eSight Console dialog box. Step 5 Choose Start > Programs > eSight > Uninstall eSight. Information similar to the following is displayed: Are you sure you want to uninstall the system? (Please enter y or n): Enter y and press Enter When the uninstallation is complete, the system displays the message The eSight is uninstalled successfully. NOTE Delete the eSight installation directory manually after the uninstallation is complete. ----End 9.2 Uninstalling the SetWin This topic describes how to uninstall the SetWin. Context Before SetWin uninstallation, ensure that the security hardening has been rolled back. For details about the rollback, see 8.3 Rolling Back Windows Using SetWin. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 114 eSight Single-Node System Software Installation Guide (Windows) 9 Uninstalling eSight System Procedure Step 1 Log in to the Windows as the Administrator user. Step 2 Choose Start > All Programs > Huawei > SetWin > Uninstall. Step 3 In the Installer Language dialog box, click OK. Step 4 In the Uninstall dialog box, click Yes. Step 5 In the dialog box that is displayed, click No. NOTICE If the rollback is not performed before the uninstallation, click Yes here to perform the rollback. Step 6 When the uninstallation is complete, click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 115 eSight Single-Node System Software Installation Guide (Windows) 9 Uninstalling eSight System ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 116 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix 10 Appendix About This Chapter 10.1 Starting and Stopping the eSight Service This topic describes how to start and stop the eSight service. 10.2 Setting the Client Web Browser Before using a web browser to log in to eSight, set the web browser to ensure the normal display of pages and improve browsing effects. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 117 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix 10.1 Starting and Stopping the eSight Service This topic describes how to start and stop the eSight service. 10.1.1 Starting the eSight Service This topic describes how to start the eSight service. Procedure Step 1 Log in to the eSight server as the Administrator user. NOTE Log in to the server as the SWMaster user if the Windows is hardened. Step 2 Choose Start > All Programs > eSight > eSight Console. Step 3 Click Start in the eSight Console dialog box. When the status of every process is RUNNING and starting eSight system succeeded is displayed, the eSight service has been started. ----End 10.1.2 Stopping the eSight Service This topic describes how to stop the eSight service. Procedure Step 1 Log in to the eSight server as the Administrator user. NOTE Log in to the server as the SWMaster user if the Windows is hardened. Step 2 Choose Start > All Programs > eSight > eSight Console. Step 3 Click Stop in the eSight Console dialog box. When the status of every process is STOPPED and stopping eSight system succeeded. is displayed, the eSight service has been stopped. ----End 10.2 Setting the Client Web Browser Before using a web browser to log in to eSight, set the web browser to ensure the normal display of pages and improve browsing effects. 10.2.1 Setting the Mozilla Firefox 27 Web Browser If Mozilla Firefox 27 is used to log in to eSight, set Mozilla Firefox 27 before your login. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 118 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix Procedure Step 1 Open the browser. Step 2 Enable cookies in Mozilla Firefox 1. On the menu bar of Mozilla Firefox, choose Tools > Options. 2. In the Options window, click Privacy. 3. Choose User custom settings for history and select Accept cookies from sites. 4. Click OK. Step 3 Optional: (Recommended) Set the web page display mode to achieve optimal browsing effects. 1. On the menu bar of Mozilla Firefox, choose Tools > Options. 2. In the Options window, click Tabs and select Open new windows in a new tab instead and Warn me when opening multiple tabs might slow down Firefox. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 119 eSight Single-Node System Software Installation Guide (Windows) 3. 10 Appendix Click OK. Step 4 Restart the browser. ----End 10.2.2 Setting the Internet Explorer 9 Web Browser If Internet Explorer 9 is used to log in to eSight, set Internet Explorer 9 before your login. Procedure Step 1 Open the browser. Step 2 Add the URLs for accessing eSight as trusted websites. If the security level of the browser is set too high, the browser displays a security warning when you access eSight. 1. On the menu bar of Internet Explorer, choose Tools > Internet Options (If the menu bar is unavailable, press Alt to display it.). 2. In the Internet Options dialog box, select the Trusted sites icon on the Security tab page, and click Sites. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 120 eSight Single-Node System Software Installation Guide (Windows) 3. Issue 01 (2016-04-30) 10 Appendix In the Trusted sites dialog box, enter the eSight website address in the Add this website to the zone text box, and click Add to add the website to the list of trusted websites. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 121 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix NOTE The websites for accessing the eSight over Hypertext Transfer Protocol (HTTP) or Hypertext Transfer Protocol Secure (HTTPS) must be added to the list of trusted websites. For example, if the IP address of eSight is 10.10.10.10, you must add both http://10.10.10.10 and https://10.10.10.10 as trusted websites. 4. Click Close. Step 3 Set the Internet Explorer security level. 1. On the menu bar of Internet Explorer, choose Tools > Internet Options. 2. In the Internet Options dialog box, click the Security tab and select Trusted sites. 3. In the Security level for this zone area, set the security level to Medium. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 122 eSight Single-Node System Software Installation Guide (Windows) 4. 10 Appendix Click OK. Step 4 Set the compatibility view of Internet Explorer. 1. On the menu bar of Internet Explorer, choose Tools > Compatibility View Settings from the main menu. 2. In the Compatibility View Settings dialog box, deselect Include updated website lists from Microsoft, Display intranet sites in Compatibility view, and Display all websites in Compatibility View. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 123 eSight Single-Node System Software Installation Guide (Windows) 3. 10 Appendix Click Close. Step 5 Enable Cookies and set the web browser mode. 1. On the menu bar of Internet Explorer, choose Tools > Developer Tools. 2. In the Developer Tools window, click Cache and deselect Disable Cookies. 3. Set the web browser mode. In the Developer Tools window, click Browser Mode and select Internet Explorer 9. 4. Close the Developer Tools window. Step 6 Optional: (Recommended) Set the web page display mode to achieve optimal browsing effects. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 124 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix 1. On the menu bar of Internet Explorer, choose Tools > Internet Options. 2. In the Tabs area, click Settings. 3. In the Tabbed Browsing Settings dialog box, set When a pop-up is encountered to Let Internet Explorer decide how pop-ups should open. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 125 eSight Single-Node System Software Installation Guide (Windows) 4. Click OK. 5. In the Internet Options dialog box, click OK. 10 Appendix Step 7 Perform the following operation in the Windows Server 2008 R2 environment. 1. 2. Set Binary and script behaviors to Enable; otherwise, the portlet background of the home page is displayed in red after you log in to eSight. a. On the menu bar of Internet Explorer, choose Tools > Internet Options. b. In the Internet Options dialog box, click the Security tab. c. On the Security tab page, click Custom level.... d. In the Security Settings - Internet Zone dialog box, set Binary and script behaviors to Enable. Disable the enhanced security configuration of Internet Explorer, otherwise, the browser displays an empty page instead of the login page. NOTE The Windows Server 2008 R2 operating system enforces high security requirements. By default, the enhanced security configuration of Internet Explorer is enabled for both administrative and common users. The security level of Internet Explorer is set to the highest and cannot be adjusted. Therefore, the login page cannot be displayed properly. Issue 01 (2016-04-30) a. Right-click Computer on the desktop and choose Manage from the shortcut menu. b. In the Server Manager dialog box that is displayed, click Configure IE ESC. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 126 eSight Single-Node System Software Installation Guide (Windows) c. Issue 01 (2016-04-30) 10 Appendix In the dialog box that is displayed, set Administrator and Users to Off, and click OK. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 127 eSight Single-Node System Software Installation Guide (Windows) 10 Appendix Step 8 Restart the browser. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 128 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ 11 FAQ About This Chapter 11.1 Huawei Server 11.2 Windows Operating System 11.3 Installation 11.4 Login This topic describes the solutions to the FAQs about eSight login failures. 11.5 Others Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 129 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ 11.1 Huawei Server 11.1.1 How Do I Change the IP Address of the iMana Management Network Port on the Tecal RH2288 Server? Question How do I change the IP address of the iMana management network port on the Tecal RH2288 server? Answer The default IP address of the iMana management network port on the Tecal RH2288 server is 192.168.2.100. You can check and change the IP address of the iMana management network port on the the BIOS interface of the server. Step 1 Restart the Tecal RH2288 server, press Del during the startup to access the BIOS interface, choose Advanced. Step 2 Choose IPMI BMC Configuration and press Enter. The IPMI configuration screen is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 130 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 3 Choose BMC Configuration and press Enter. The BMC Configuration screen is displayed. Step 4 Choose IPv4 IP Address, IPv4 Subnet Mask, and IPv4 Gateway Address in sequence, press Enter, and change them one by one. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 131 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 5 Press F10 to save the settings and exit when the settings are complete. Restart the server to make the settings take effect. ----End 11.1.2 How Do I Change the IP Address of the iMana Management Network Port on the Tecal RH5885 Server? Question How do I change the IP address of the iMana management network port on the Tecal RH5885 server? Answer The default IP address of the iMana management network port on the Tecal RH5885 server is 192.168.2.100. You can check and change the IP address of the iMana management network port on the the BIOS interface of the server. Step 1 Restart the Tecal RH5885 server, press Del during the startup to access the BIOS interface, choose Server Mgmt. Step 2 Choose BMC Network Configuration and press Enter. The BMC network configuration screen is displayed. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 132 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 3 Choose Configuration Source and set Configuration Source to Static. Step 4 Choose Station IP Address, Subnet Mask, Station Gateway Address, and Station MAC Address in sequence, press Enter, and change them one by one. Step 5 Press F4 to save the settings and exit when the settings are complete. Restart the server to make the settings take effect. ----End 11.1.3 How Do I Set the Running Environment of the iMana Management Software Client? Question How do I set the running environment of the iMana management software client? Answer To use the remote control function, a browser and the Java runtime environment (JRE) of proper versions must be installed on the client. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 133 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ NOTICE Do not frequently press the Forward and Backward buttons in the browser when you use the remote control function. Table 11-1 describes the software requirements on the client. Table 11-1 Client software requirements Running Environment Configuration Requirement Browser Internet Explorer 8.0 Mozilla Firefox 9.0, 23.0 JRE JRE 1.6.0 U25, 1.7.0 U40 NOTE If the JRE does not meet requirements, download it from http:// www.oracle.com/technetwork/java/javase/downloads/ index.html. Step 1 Check the JRE version. On the command-line interface (CLI), run the following command to view the JRE version: C:\>java -version The command output is displayed as follows: java version "1.6.0_25-rev" Java(TM) Platform, Standard Edition for Business (build 1.6.0_25-rev-b05) Java HotSpot(TM) Client VM (build 16.3-b04, mixed mode, sharing) The bold characters indicate that the JRE1.6.0_25 is installed on the client. Step 2 If JRE 1.7.0_21 or a later version is installed, change the Java security setting. Otherwise, the remote control function offered by the iMana is unavailable. 1. In Control Panel of the client, choose Programs > Java. 2. In Java Control Panel, click the Security tab. 3. Add the iMana's address to Exception Site List or set Security Level to Medium. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 134 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 11 FAQ 135 eSight Single-Node System Software Installation Guide (Windows) 4. 11 FAQ Click OK. ----End 11.1.4 How Do I Remotely Log In to the Server Through the iMana Management Port? Question How do I remotely log in to the server through the iMana management port? Answer To remotely manage server processes, you can log in to the management software commandline interface through SSH or Telnet, or log in to the management software web page through a web browser. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 136 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ NOTICE l A maximum of five users are allowed to log in to the management software command-line interface through SSH or Telnet at the same time. l A maximum of four users are allowed to log in to the WebUI at the same time. However, only two users are allowed to use the keyboard, video, and mouse (KVM) over IP function at a time, and only one user is allowed to use the virtual media function at a time. l The system timeout period is 5 minutes by default. That is, if you do not perform any operation about requesting server data on the WebUI within 5 minutes, the system logs out automatically. In this case, enter the user name and password to log in to the WebUI again. l Log in to the management software command-line interface. – By SSH: Start the SSH client tool and log in with the IP address, user name, and password of the management network port. – By Telnet: Start the Windows command terminal, run the telnet IP address command, and enter the user name and password as prompted. NOTE The default user name is root, and the default password is root or Huawei12#$. l Log in to the management software web page. a. Open a web browser, enter the IP address of the iMana management network port in the address bar, and press Enter. The Security Alert dialog box is displayed. b. Click Yes. The login page is displayed. c. Enter the user name and password and choose to log in through a local host or a user domain. NOTE The default user name is root, and the default password is root or Huawei12#$. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 137 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ d. Click Log In. The iMana web page is displayed. e. Select Remote Control, and click Remote Virtual Console (requiring JRE) to log in to the server. NOTE l Remote Virtual Console (shared mode) allows two users to access the server and supports concurrent user operations. A user can view operations of another user. l Remote Virtual Console (private mode) allows only one user to access the server. ----End 11.1.5 How Do I Change the Password of the root User of the iMana Management Software? Question How do I change the password of the root user of the iMana management software? Answer You can change the password of the root user on the BIOS interface. You can also change or add a user name and password on the iMana command-line interface. NOTE l The user name of the root user cannot be changed. l When you set the password for the root user on the BIOS interface, the system does not recognize uppercase letters and automatically convert upper-case letters to lower-case letters. l On the BIOS interface, a password contains a maximum of 16 characters, and on the command-line interface, a password contains a maximum of 20 characters. l Change the root user password of the Tecal RH2288 server on the BIOS interface. a. Issue 01 (2016-04-30) Restart the Tecal RH2288 server, press Del during the startup to access the BIOS interface, choose Advanced. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 138 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) b. Choose IPMI BMC Configuration and press Enter. The IPMI configuration screen is displayed. c. Choose BMC Configuration and press Enter. The BMC Configuration screen is displayed. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 11 FAQ 139 eSight Single-Node System Software Installation Guide (Windows) d. 11 FAQ Choose Change BMC User Password and press Enter. The Change BMC User Password page is displayed. l e. Enter the new and confirm passwords. f. Press F10 to save the settings and exit when the settings are complete. Restart the server to make the settings take effect. Change the root user password of the Tecal RH5885 server on the BIOS interface. a. Issue 01 (2016-04-30) Restart the Tecal RH5885 server, press Del during the startup to access the BIOS interface, choose Security. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 140 eSight Single-Node System Software Installation Guide (Windows) Issue 01 (2016-04-30) 11 FAQ b. Choose BMC Root Password and press Enter. c. Change the root user password as prompted. d. Press F4 to save the settings and exit when the settings are complete. Restart the server to make the settings take effect. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 141 eSight Single-Node System Software Installation Guide (Windows) l 11 FAQ Manage users on the iMana command-line interface. a. Run the following command to view the list of users: root@BMC:/# ipmcget -d userlist b. Run the following command to add a user and set a password for the user: NOTE A maximum of 17 users can exist at the same time, with 16 actually effective users. root@BMC:/# ipmcset -d adduser -v username c. Run the following command to set rights for the new user: root@BMC:/# ipmcset -d privilege -v username { 15 | 2 | 3 | 4 } d. Parameter Description 15 No access permission. 2 User rights. 3 Operator rights. 4 Administrator rights. Run the following command to change the user password: root@BMC:/# ipmcset -d password -v username e. Run the following command to delete the user: root@BMC:/# ipmcset -d deluser -v username ----End 11.2 Windows Operating System 11.2.1 How Do I Change the Password for the Administrator User administrator? Question How do I change the password for the administrator user administrator on the Windows operating system? Answer Step 1 Log in to the Windows operating system as the administrator user. Step 2 Press Ctrl+Alt+Delete. Step 3 In the dialog box that is displayed, click Change a password. Step 4 Enter the old password, new password, and confirm password for the administrator user. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 142 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 5 Click OK. ----End 11.2.2 How Can I Change the OpenSSH Service Password? Question How can I change the OpenSSH service password? Answer To change the OpenSSH service password, perform the following steps: l l Windows Server 2008 a. Right-click Computer and choose Management. b. On the Server Manager page, choose Configuration > Local Users and Groups > Users. c. Right-click ossuser and select Set Password in the right pane. d. On the dialog box that is displayed, click Proceed. e. On the dialog box that is displayed, enter the new password and click OK. SUSE Linux a. Run the following command to change the password of the ossuser user: # passwd ossuser b. Enter New password and Confirm New Password as prompted. ----End 11.2.3 When the SetWin Installation Package Fails to Be Installed in the Windows Server English Operating System Due to Chinese Characters in the Installation Package Path Symptom The SetWin installation package fails to be installed in the Windows Server English operating system because the installation package path contains Chinese characters. Possible Causes The English operating system cannot resolve the SetWin installation package path that contains Chinese characters. Procedure Step 1 Change the Chinese characters in the installation package path to English characters. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 143 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ 11.2.4 How to Reinstall SetWin After Deleting the SetWin Installation Directory? Symptom When installing SetWin, the error message SetWin is already installed in your system is displayed. Possible Causes The SetWin installation directory is deleted from the installation path. Procedure 1. Choose Start > Run and enter regedit in the Run dialog box. 2. Choose HKEY_LOCAL_MACHINE > SOFTWARE > Huawei > SetWin. 3. Delete the SetWin register key. 4. Reinstall SetWin. 11.2.5 Failure to Log In to Windows Using Old Accounts and Passwords After Security Hardening Symptom After you harden Windows security and restart Windows, login to Windows using the old administrator account and password or old guest account and password fails. Possible Causes Security hardening items include Rename Administrator Account and Rename Guest Account. Procedure 1. Import a security hardening policy file to SetWin. 2. Choose SetWin Policies > Security Settings > Security Options > Accounts. 3. Check the values of Rename Administrator Account and Rename Guest Account. NOTE If the security hardening policy file contains the two items, SetWin renames the administrator account and guest account to configured ones, leaving the passwords for the two accounts unchanged. 4. Use the new administrator account or guest account and the old password to log in to Windows. 11.2.6 How to Check and Analyze SetWin Logs? After you use SetWin to back up, harden security for, or roll back Windows, SetWin generates a log file. This topic describes how to check and analyze SetWin logs. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 144 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Context SetWin records operation information to a log file. l The default path to SetWin log files is SetWin installation path\SetWin\Logs. l The preset maximum number of log files is 100. The maximum size of a single log file is 2 MB. l A SetWin log file is named after the time when the file is generated. Procedure Step 1 Log in to Windows as the system administrator. Step 2 Open a SetWin log file. You can check the current and historical SetWin logs. l To check the current SetWin logs, view the Log dialog box displayed or choose Log > View Log Messages in the SetWin's main window when the current operation is complete. NOTE After the Log dialog box is closed, you can view the current SetWin logs only in a historical log file. l To check historical SetWin logs, choose Log > Open Log File in the SetWin's main window or click Open Log File in the Log dialog box. You can choose a log file based on the operation time. Step 3 Analyze SetWin logs. In the Log dialog box, log colors vary according to log type. In a historical log file, logs of each type start with a specified letter. Logs are classified into the following types: l Informational log: records policy information and operation success information. An informational log starts with M. In the Log dialog box, informational logs are in green. l Operation wise log: records new values of hardening items in a security hardening policy file. An operation wise log starts with W. In the Log dialog box, operation wise logs are in brown. l Reporting log: records common information. A reporting log starts with R. In the Log dialog box, reporting logs are in black. l Error log: records error information. An error log starts with E. In the Log dialog box, error logs are in red. ----End 11.2.7 What Do I Do When I Am Prompted to Log In to the Windows Server Operating System Using a Smart Card After the Security Hardening? Question What Do I do when I am prompted to log in to the Windows Server operating system using a smart card after the security hardening? Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 145 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Answer Step 1 Log in to the operating system in safe mode. Step 2 Choose Start > Run, enter gpedit.msc, and press Enter. Step 3 In the Local Group Policy Editor window that is displayed, choose Computer Configuration > Windows Settings > Security Settings > Local Policies > Security Options. Step 4 On the right of the window, double-click Interactive logon:Require smart card. In the dialog box that is displayed, select Disabled and click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 146 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 5 Restart the operating system. ----End 11.3 Installation 11.3.1 What Can I Do When eSight Installation, Upgrade, or Startup Fails Due to FTP Startup? Question During eSight installation, upgrade, or startup, the environment check result shows that the FTP service check is not passed. To solve this problem, stop the started FTP service before eSight installation, upgrade, or startup. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 147 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Answer l Windows: a. Access the CLI and run the following command to check the ID of the process that occupies port 21: netstat -ano|findstr :21 Information similar to the following is displayed: NOTE Here, 820 indicates the ID of the process that occupies port 21. b. Run the following command to stop the process. taskkill /F /PID 820 c. l Perform eSight installation, upgrade, or startup again. SUSE11 Linux: a. Access the CLI and run the following command to check the ID of the process that occupies port 21: netstat -anp|grep :21 Information similar to the following is displayed: Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 148 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ NOTE Here, 324 indicates the ID of the process that occupies port 21. b. Run the following command to stop the process. kill -9 324 c. Perform eSight installation, upgrade, or startup again. ----End 11.3.2 Can eSight Be Installed When All Network Adapters Are Down or Not Configured with IP Addresses Question Can eSight be installed when all network adapters are down or not configured with IP addresses? Answer l No. IP addresses must be configured and network adapter must be up before eSight installation. ----End 11.3.3 How Do I Release Occupied eSight Ports Question The eSight installation or startup cannot continue because some ports are occupied. How do I release these ports? Answer l Windows: a. Run the following command in the CLI to find the process ID (PID) of the occupied port: netstat -ano|findstr :Number of the occupied port Information similar to the following is displayed: NOTE Here, 820 indicates the ID of the process that occupies port 21. b. Run the following command to release the port: taskkill /F /PID Process ID l SUSE Linux: a. Run the following command on the command terminal to find the process ID (PID) of the occupied port: netstat -anop|grep :Number of the occupied port Information similar to the following is displayed: Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 149 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ NOTE Here, 25294 indicates the ID of the process that occupies port 8080. b. Run the following command to release the port: kill -9 Process ID ----End 11.3.4 Can I Store the eSight Installation Directory and Installation Disk in the Same Directory Question Can I store the eSight installation directory and installation disk in the same directory? Answer No. The eSight installation directory must be empty. If any file exists in the installation directory, the installation will fail. 11.3.5 What Can I Do When eSight Installation Fails Due to System Tool Check Failure? Question If the system tool check is not passed, eSight installation may fail. Answer System tools include ping, tracert, and netstat command tools that are frequently used on the operating system. These command tools are used during eSight device management. If these command tools are unavailable, certain eSight functions cannot be used. Rectify or re-install the eSight server operating system to support ping, tracert, and netstat command tools. 11.3.6 What Can I Do When eSight Startup Times Out? Question There is a very low possibility that eSight startup times out due to a report engine initialization deadlock. Answer To resolve this problem, stop and restart the eSight service. 11.3.7 What Do I Do When the Remote Login Fails After Security Hardening on Windows Server 2008? Question What do I do when the remote login fails after Windows Server 2008 is hardened? Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 150 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Answer Modify LAN Manager authentication level Properties on the host that runs Windows Server 2008. Step 1 Choose Start > Run. Step 2 In the text box, enter gpedit.msc and press Enter. Step 3 In the dialog box that is displayed, choose Windows Settings > Security Settings > Local Policies > Security Options. Double-click Network security: LAN Manager authentication level Properties. Step 4 In the dialog box that is displayed, select Send NTLMv2 response only. Refuse LM & NTLM and click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 151 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ ----End 11.3.8 What Do I Do When Opening a Page Takes a Long Time After the OfficeScan Antivirus Software Is Installed? Symptom What do I do when opening a page takes a long time after the OfficeScan antivirus software is installed? Possible Causes This problem occurs at a very low possibility. It is because the eSight operating efficiency is negatively influenced when the OfficeScan antivirus software is scanning eSight. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 152 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Procedure Step 1 Log in to the OfficeScan Web Console. NOTE The URL for the OfficeScan Web Console is https://OfficeScan Server IP:32148/officescan. Step 2 Choose Networded Computers > Client Management. Step 3 On the Client Management tab page, choose OfficeScan Server. Step 4 Set not to scan the eSight installation directory during manual scanning. 1. Choose Settings > Manual Scan Settings from the toolbar. 2. On the Manual Scan Settings page, select Adds path to the client computer's exclusion list, enter the eSight installation path (for example, D:\eSight), and click Add. 3. Enter the SQL Server database file path (for example, D:\data), and click Add. 4. Click Apply to All Clients. 5. In the dialog box that is displayed, click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 153 eSight Single-Node System Software Installation Guide (Windows) 6. 11 FAQ On the Manual Scan Settings page, click Close. Step 5 Set not to scan the eSight installation directory during real-time scanning. 1. Choose Settings > Real-time Scan Settings from the toolbar. 2. On the Real-time Scan Settings page, select Adds path to the client computer's exclusion list, enter the eSight installation path (for example, D:\eSight), and click Add. 3. Enter the SQL Server database file path (for example, D:\data), and click Add. 4. Click Apply to All Clients. 5. In the dialog box that is displayed, click OK. 6. On the Real-time Scan Settings page, click Close. ----End 11.4 Login This topic describes the solutions to the FAQs about eSight login failures. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 154 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ 11.4.1 What Do I Do If the eSight Client Fails to Be Opened in IPv6 Mode Using Mozilla Firefox? Question l When I use the Firefox 3.6 browser to access the eSight, I enter an abbreviated IPv6 address that contains two consecutive colons (::) in the address box. The Topology Management page cannot be opened. Two consecutive colons (::) indicate the consecutive zero-block sequence. l I cannot log in to the eSight client in IPv6 mode using Mozilla Firefox 4.0 or later. Answer This problem is a defect of Mozilla Firefox. When logging in to the eSight client in IPv6 mode, use Windows Internet Explorer. 11.4.2 How to Rectify the Failure in Logging In to the eSight Server Using a Browser? Question After the eSight server starts properly, the login to the eSight server using a browser fails and a message indicating access failure is displayed. How do I rectify this failure? Answer Step 1 Check whether the firewall is enabled on the eSight server. If the firewall is enabled, adjust the firewall policies. Step 2 Log in to the eSight server using the browser and check whether the login is successful. ----End 11.4.3 How Do I Address the eSight Login Failure Due to Firefox Browser Proxy Setting? Question When the Firefox browser proxy is set, I cannot log in to eSight. How do I address this problem? NOTE This problem does not occur when Internet Explorer is used. Answer Step 1 Open the Firefox browser (for example, Firefox 27). Step 2 Choose Tools > Options from the main menu. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 155 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 3 In the Options window that is displayed, choose Advanced > Network and click Settings. Step 4 Set the eSight server to access in No Proxy for and click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 156 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Step 5 Click OK. When the configuration is complete, log in to eSight again. ----End 11.4.4 What Do I Do If the eSight Displays a Security Certificate Error During Login? Symptom Internet Explorer or Mozilla Firefox displays a message indicating that the security certificate is incorrect when you log in to the eSight. l Issue 01 (2016-04-30) The following figure shows the security certificate error prompted by Internet Explorer. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 157 eSight Single-Node System Software Installation Guide (Windows) l 11 FAQ The following figure shows the security certificate error prompted by Firefox. Possible Causes The security certificate is incorrect or is not installed, you need to install a valid security certificate. Procedure l Issue 01 (2016-04-30) Method 1: Deploy the certificated authorized by the Certificate Authority (CA) to eSight. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 158 eSight Single-Node System Software Installation Guide (Windows) l 11 FAQ a. Contact the eSight server administrator to apply for a certificate from the CA. b. Deploy the certificates issued by the CA to the eSight. Method 2: Set the certificate of the eSight to a trust certificate of the browser. – Install the security certificate in Internet Explorer. i. On the error message page, click Continue to this website (not recommended). ii. Click Certificate Error. In the Certificate Invalid dialog box, click View certificates. iii. On the General tab page, click Install Certificate. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 159 eSight Single-Node System Software Installation Guide (Windows) iv. Issue 01 (2016-04-30) 11 FAQ In the Certificate Import Wizard dialog box, click Next. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 160 eSight Single-Node System Software Installation Guide (Windows) v. 11 FAQ Select Place all certificates in the following store and click Browse. vi. In the Select Certificate Store dialog box, select Trusted Root Certification Authorities and click OK. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 161 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ vii. Click Next. viii. In the Certificate Import Wizard dialog box, click Finish. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 162 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ ix. In the Security Warning dialog box, click Yes. x. Issue 01 (2016-04-30) In the Certificate Import Wizard dialog box, click OK. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 163 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ xi. Close Internet Explorer and open it again to log in to the eSight. The security certificate error page is displayed due to the invalid certificate. Click Continue to this website (not recommended). The eSight login page is displayed for you to log in to the eSight. – Issue 01 (2016-04-30) Install the security certificate in Mozilla Firefox. i. On the error message page, expand I Understand the Risks and click Add Exception. ii. In the Add Security Exception dialog box, click Confirm Security Exception. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 164 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ iii. Close Mozilla Firefox and open it again to log in to the eSight. ----End Suggestion and Summary Method 1 is recommended. Method 2 may do not work in some scenario because Internet Explorer versions differ. 11.4.5 What Do I Do If the eSight Displays a Security Warning Message During Login? Symptom The Web browser displays a security alarm when you log in to the eSight. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 165 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Possible Causes The security level of the browser is too high. To solve this problem, you can add the website of the eSight as a trusted website or set the security level of the browser to a low level. Procedure l Issue 01 (2016-04-30) Solution 1: Add Trusted Websites a. In the security alarm dialog box, click Add. b. In the Internet Options dialog box, select the Trusted sites icon on the Security tab page, and click Sites. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 166 eSight Single-Node System Software Installation Guide (Windows) c. 11 FAQ In the Trusted sites dialog box, enter the eSight website address in the Add this website to the zone text box, and click Add to add the website to the list of trusted websites. NOTE The websites for accessing the eSight over Hypertext Transfer Protocol (HTTP) or Hypertext Transfer Protocol Secure (HTTPS) must be added to the list of trusted websites. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 167 eSight Single-Node System Software Installation Guide (Windows) l Issue 01 (2016-04-30) d. Click Close. e. Close Internet Explorer and open it again to log in to the eSight. 11 FAQ Solution 2: Set the Security Level of the Browser a. Open Microsoft Internet Explorer, and choose Tools > Internet Options. b. In the Internet Options dialog box, select the Trusted sites icon on the Security tab page, and click Custom level in the Security level for this zone area. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 168 eSight Single-Node System Software Installation Guide (Windows) c. Issue 01 (2016-04-30) 11 FAQ In the Security Settings-Internet Zone window, select Enable under Submit nonencrypted from data and Enable under Active scripting, and click OK. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 169 eSight Single-Node System Software Installation Guide (Windows) d. In the Internet Options window, click OK. e. Close Internet Explorer and open it again to log in to the eSight. 11 FAQ ----End 11.4.6 What Do I Do When a Message Is Displayed Indicating the System Internal Error? Symptom During login to eSight, a message indicating system internal error is displayed, as shown in Figure 11-1. Figure 11-1 System error message Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 170 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Possible Causes 1. eSight is being restarted. 2. A key eSight component, for example, the security component, fails to start. l Log in to eSight later. l If the problem persists, restart eSight. Procedure ----End 11.4.7 What Do I Do If I Forget the Password When I Attempt to Log In to the eSight? Question What do I do if I forget the password when I attempt to log in to the eSight? Answer l For non-admin users, contact the admin user to reset the password. l For the admin user, the eSight does not support password resetting. The password of the admin user cannot be retrieved and you must reinstall the eSight. Therefore, you must remember the password of the admin user. 11.4.8 How Do I Cancel the Advance Warning of Password Expiration and Mandatory Password Change Question When I log in to the eSight, I receive an advance warning before the password expires every a specified period, for example, three months, and I am asked to change the password. If I do not change the password before it expires, I cannot log in after the password expires and have to change it immediately. How do I cancel the advance warning of password expiration and mandatory password change or prolong the password change period? Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 171 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Answer NOTICE Changing passwords periodically can improve user information security and reduce the possibility of account forgery. Exercise caution when canceling the functions and changing the password change period. User information is more secure if a password is changed more frequently. However, you may forgot the passwords if you change password frequently. Step 1 Choose System > Administration > User Management from the main menu. Step 2 In the navigation tree, select Password Policy. The eSight password policy includes Forcibly change an expired password, as shown in Figure 11-2. By default, the check box is selected. The default password validity period is 90 days and users are notified that their passwords are about to expire 7 days in advance. Users who have security management rights can modify the policy as follows: l Determine whether to require users to periodically change passwords. Select the check box to retain the function. l Prolong or shorten the password change period. Specifically, change the password validity period. The password change period is determined by the password validity period. l Change the number of days in advance users are notified that their passwords are about to expire. Figure 11-2 Password policy If a user logs in to the eSight when the password is about to expire, the user receives notifications and is asked to change the password, as shown in Figure 11-3. Users can change the password or ignore the notification and do not change the password. If the password is not changed after it expires, the user can log in only after changing the password. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 172 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Figure 11-3 Password change notification ----End 11.4.9 How Do I Solve the Service Session Failure That Occurs When I Log In to eSight? Question A user has already logged in to eSight. The user uses the same browser to log in to eSight on the same PC for a second time. A message indicating service session failure may be displayed on the first eSight page. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 173 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ Answer Close all the eSight pages and log in to eSight again. NOTICE Do not use the same browser to log in to eSight on the same PC more than once. 11.5 Others 11.5.1 eSight System Becomes Faulty After the Database User Password Is Changed Using a Database Tool Question After I use a database tool instead the maintenance tool to change the password for a NMS user or administrators of the eSight database, some problems occur on the eSight system. For example, I cannot start the eSight using the maintenance tool. How do I resolve the problems? Answer The maintenance tool of the eSight system changes the database access password and the database password. Other database tools, however, change only the database password. Use the maintenance tool instead of a database tool to change the password for a NMS user or administrators of the database. Otherwise, the following problems may occur: l Issue 01 (2016-04-30) The eSight system cannot be started using the maintenance tool if the password for a database NMS user is changed. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 174 eSight Single-Node System Software Installation Guide (Windows) l 11 FAQ The password for a database NMS user cannot be changed using the maintenance tool if the password for the administrator is changed. When these problems occur, perform the following steps to change the password used for database access to maintain password consistency: Step 1 On the maintenance tool, choose System > DB Password Management from the main menu. Step 2 Change the database access password to the same as the database password. l For the eSight system startup failure On the Database NMS User password area of the DB Password Management window, set parameters listed in Table 11-2 in the displayed window. Table 11-2 Parameters required for changing the password for a database NMS user l Parameter Description Old Password Enter the NMS user password used for database access. New Password Enter the database NMS user password changed using the database tool. Confirm Password Enter the new password again for confirmation. For the failure to change the password for a database NMS user using the maintenance tool On the Database System Administrator password area of the DB Password Management window, set parameters listed in Table 11-3 in the displayed window. Table 11-3 Parameters required for changing the password for a administrator Parameter Description Old Password Enter the administrator password used for database access. New Password Enter the administrator password changed using the database tool. Confirm Password Enter the new password again for confirmation. Step 3 Click Apply. Step 4 For the eSight startup failure, start the eSight again. For the failure to change the password for a common user using the maintenance tool, change the password for the database NMS user again. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 175 eSight Single-Node System Software Installation Guide (Windows) 11 FAQ 11.5.2 How Do I Prevent Problems Caused by eSight Server System Time Change? Symptom If the eSight server system time is changed, eSight may fail to work. For example, the topology is not refreshed. Procedure Step 1 Stop eSight services. Step 2 Restart eSight services. ----End Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 176 eSight Single-Node System Software Installation Guide (Windows) A Glossary A Glossary Numerics 3GPP 3rd Generation Partnership Project A ADSL Port information Protocol (APP) A protocol that is used to control and maintain the line-capturing device, for example, control the STAM, ETAM, and so on. APP See ADSL Port information Protocol. ARP See Address Resolution Protocol. Address Resolution Protocol (ARP) An Internet Protocol used to map IP addresses to MAC addresses. The ARP protocol enables hosts and routers to determine link layer addresses through ARP requests and responses. The address resolution is a process by which the host converts the target IP address into a target MAC address before transmitting a frame. The basic function of ARP is to use the target equipment's IP address to query its MAC address. administrator A user who has authority to access all EMLCore product management domains. This user has access to the entire network and all management functions. B BBU See backup battery unit. BIOS See basic input/output system. BMC See baseboard management controller. backup battery unit (BBU) A battery module that can supplies power for a controller enclosure in a short time when the system is powered off. baseboard Responsible for collecting, processing, and storing signals of all sensors and management controller monitoring the running status of all parts. (BMC) basic input/output system (BIOS) Issue 01 (2016-04-30) Firmware stored on the computer motherboard that contains basic input/output control programs, power-on self test (POST) programs, bootstraps, and system setting information. The BIOS provides hardware setting and control functions for the computer. Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 177 eSight Single-Node System Software Installation Guide (Windows) A Glossary C CD compact disc CD-ROM compact disc read-only memory CLI command-line interface CPU See central processing unit. central processing unit The computational and control unit of a computer. The CPU is the device that (CPU) interprets and executes instructions. The CPU has the ability to fetch, decode, and execute instructions and to transfer information to and from other resources over the computer's main data-transfer path, the bus. certificate The certificate, also called the digital certificate, establishes the association between the user identity and user public key. The certificate is issued by the third-party authority, and provides identity authentication for the communications parties. D DB database DC data center DG See disk group. DHCP See Dynamic Host Configuration Protocol. DNS See domain name service. DNS server A device that can provide domain name resolution for the client on the network Dynamic Host A client-server networking protocol. A DHCP server provides configuration Configuration Protocol parameters specific to the DHCP client host requesting information the host requires (DHCP) to participate on the Internet network. DHCP also provides a mechanism for allocating IP addresses to hosts. database server The database management software running on one or more servers in a LAN. The database server provides services for users' applications. These services include query, update, event management, index, cache, query optimization, security, and multiuser access control. digital signature A message signed with a sender's private key that can be verified by anyone who has access to the sender's public key. Digital signature gives the receiver the reason to believe the message was sent by the claimed sender. A proper implementation of digital signature is computing a message digest for the message sent from the sender to the receiver, and then signing the message digest. The result is called digital signature and is sent to the receiver together with the original message. disk group (DG) An aggregation of hard disks of the same physical type in the storage pool. This aggregation defines the faulty area where disk reconstruction occurs and the scope of hard disks that can be allocated. domain name service (DNS) A hierarchical naming system for computers, services, or any resource connected to the Internet or a private network. It associates various information with domain names assigned to each of the participants. The DNS distributes the responsibility of assigning domain names and mapping those names to IP addresses by designating authoritative name servers for each domain. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 178 eSight Single-Node System Software Installation Guide (Windows) A Glossary E ESN See equipment serial number. Ethernet A LAN technology that uses the carrier sense multiple access with collision detection (CSMA/CD) media access control method. The Ethernet network is highly reliable and easy to maintain. The speed of an Ethernet interface can be 10 Mbit/s, 100 Mbit/s, 1000 Mbit/s, or 10,000 Mbit/s. encryption A function used to transform data so as to hide its information content to prevent it's unauthorized use. equipment serial number (ESN) A string of characters that identify a piece of equipment and ensures correct allocation of a license file to the specified equipment. It is also called "equipment fingerprint". F FTP File Transfer Protocol firewall A combination of a series of components set between different networks or network security domains. By monitoring, limiting, and changing the data traffic across the firewall, it masks the interior information, structure and running state of the network as much as possible to protect the network security. G GE Gigabit Ethernet GMT Greenwich Mean Time GUI graphical user interface H HTTP See Hypertext Transfer Protocol. HTTPS See Hypertext Transfer Protocol Secure. Hypertext Transfer Protocol (HTTP) An application-layer protocol used for communications between web servers and browsers or other programs. HTTP adopts the request-response mode. A client sends a request to the server. The request consists of two parts: request header and MIME-like message. The request header contains request method, uniform resource locator (URL), and protocol version. The MIME-like message contains request modifiers, client information, and possible body content. Upon receiving the request, the server responds with a status line. The status line includes the message's protocol version, a success or error code, and a MIME-like message, which contains server information, entity meta-information, and possible entity-body content. For details about HTTP, see RFC2616. Hypertext Transfer Protocol Secure (HTTPS) An HTTP protocol that runs on top of transport layer security (TLS) and Secure Sockets Layer (SSL). It is used to establish a reliable channel for encrypted communication and secure identification of a network web server. For details, see RFC2818. I I/O Issue 01 (2016-04-30) input/output Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 179 eSight Single-Node System Software Installation Guide (Windows) A Glossary ID See identity. IE Internet Explorer IIS See Internet Information Services. IO See Input Output. IP Internet Protocol IP address A 32-bit (4-byte) binary number that uniquely identifies a host connected to the Internet. An IP address is expressed in dotted decimal notation, consisting of the decimal values of its 4 bytes, separated with periods; for example, 127.0.0.1. The first three bytes of the IP address identify the network to which the host is connected, and the last byte identifies the host itself. IPMI See Intelligent Platform Management Interface. IPS intelligent protection switching IPv4 See Internet Protocol version 4. IPv6 See Internet Protocol version 6. ISO International Organization for Standardization Input Output (IO) refers to the communication between an information processing system (such as a computer), and the outside world – possibly a human, or another information processing system Intelligent Platform A specification, developed by Dell, HP, Intel and NEC, for the purpose of improving Management Interface serviceability of servers. The IPMI provides servers with device management, sensor (IPMI) and event management, user management, fan box and power supply management, and remote maintenance. Internet Information Services (IIS) Microsoft's brand of a Web server software, utilizing the Hypertext Transfer Protocol (HTTP) to deliver World Wide Web documents. It incorporates various functions for security, allows for CGI programs, and also provides Gopher and FTP services. Internet Protocol version 4 (IPv4) The current version of the Internet Protocol (IP). IPv4 utilizes a 32bit address which is assigned to hosts. An address belongs to one of five classes (A, B, C, D, or E) and is written as 4 octets separated by periods and may range from 0.0.0.0 through to 255.255.255.255. Each IPv4 address consists of a network number, an optional subnetwork number, and a host number. The network and subnetwork numbers together are used for routing, and the host number is used to address an individual host within the network or subnetwork. Internet Protocol version 6 (IPv6) An update version of IPv4, which is designed by the Internet Engineering Task Force (IETF) and is also called IP Next Generation (IPng). It is a new version of the Internet Protocol. The difference between IPv6 and IPv4 is that an IPv4 address has 32 bits while an IPv6 address has 128 bits. identity (ID) The collective aspect of the set of characteristics by which a thing is definitively recognizable or known. J JRE See Java runtime environment. Java runtime environment (JRE) A Java platform on which applications can run, be tested, or be transferred. JRE includes Java virtual machines (JVMs), Java platform core classes, and support files. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 180 eSight Single-Node System Software Installation Guide (Windows) A Glossary K KVM See keyboard, video, and mouse. keyboard, video, and mouse (KVM) A hardware device installed in the integrated configuration cabinet. KVM serves as the input and output device for the components inside the cabinet. It consists of a screen, a keyboard, and a mouse. L LDP Label Distribution Protocol license file The license file is an authorization for the capacity, functions, and validity period of the installed software. The license file is a .dat file that is generated using the special encryption tool according to the contract, and is delivered electronically. The customer (e.g. carrier) needs to load the license on the device or software before the functions supported by the license are applicable. M MAC See Media Access Control. MIB See management information base. Media Access Control (MAC) A protocol at the media access control sublayer. The protocol is at the lower part of the data link layer in the OSI model and is mainly responsible for controlling and connecting the physical media at the physical layer. When transmitting data, the MAC protocol checks whether to be able to transmit data. If the data can be transmitted, certain control information is added to the data, and then the data and the control information are transmitted in a specified format to the physical layer. When receiving data, the MAC protocol checks whether the information is correct and whether the data is transmitted correctly. If the information is correct and the data is transmitted correctly, the control information is removed from the data and then the data is transmitted to the LLC layer. management information base (MIB) A type of database used for managing the devices in a communications network. It comprises a collection of objects in a (virtual) database used to manage entities (such as routers and switches) in a network. N NAT See Network Address Translation. NE network element NIC network interface card NTFS See New Technology File System. NTP Network Time Protocol Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 181 eSight Single-Node System Software Installation Guide (Windows) A Glossary Network Address Translation (NAT) An IETF standard that allows an organization to present itself to the Internet with far fewer IP addresses than there are nodes on its internal network. The NAT technology, which is implemented in a router, firewall or PC, converts private IP addresses (such as in the 192.168.0.0 range) of the machine on the internal private network to one or more public IP addresses for the Internet. It changes the packet headers to the new address and keeps track of them via internal tables that it builds. When packets come back from the Internet, NAT uses the tables to perform the reverse conversion to the IP address of the client machine. New Technology File System (NTFS) An advanced file system designed for use specifically with the Windows NT operating system. It supports long filenames, full security access control, file system recovery, extremely large storage media, and various features for the Windows NT POSIX subsystem. It also supports object-oriented applications by treating all files as objects with user-defined and system-defined attributes. O O&M operation and maintenance P PC personal computer PDB power distribution box PID process identification patch An independent software unit used for fixing the bugs in software. R RADIUS See Remote Authentication Dial In User Service. RAID redundant array of independent disks Remote Authentication A security service that authenticates and authorizes dial-up users and is a centralized Dial In User Service access control mechanism. As a distributed server/client system, RADIUS provides (RADIUS) the AAA function. S SAS serial attached SCSI SATA Serial Advanced Technology Attachment SCSI Small Computer System Interface SDK software development kit SFTP See Secure File Transfer Protocol. SNMP See Simple Network Management Protocol. SSH See Secure Shell. SSL See Secure Sockets Layer. SSO See single sign-on. Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 182 eSight Single-Node System Software Installation Guide (Windows) A Glossary Secure File Transfer Protocol (SFTP) A network protocol designed to provide secure file transfer over SSH. Secure Shell (SSH) A set of standards and an associated network protocol that allows establishing a secure channel between a local and a remote computer. A feature to protect information and provide powerful authentication function for a network when a user logs in to the network through an insecure network. It prevents IP addresses from being deceived and simple passwords from being captured. Secure Sockets Layer (SSL) A security protocol that works at a socket level. This layer exists between the TCP layer and the application layer to encrypt/decode data and authenticate concerned entities. Simple Network Management Protocol (SNMP) A network management protocol of TCP/IP. It enables remote users to view and modify the management information of a network element. This protocol ensures the transmission of management information between any two points. The polling mechanism is adopted to provide basic function sets. According to SNMP, agents, which can be hardware as well as software, can monitor the activities of various devices on the network and report these activities to the network console workstation. Control information about each device is maintained by a management information block. security Protection of a computer system and its data from harm or loss. A major focus of computer security, especially on systems accessed by many people or through communication lines, is preventing system access by unauthorized individuals. security hardening The process of identifying and fixing vulnerabilities on a system. single sign-on (SSO) A property of access control over multiple related but independent software systems. With this property, a user logs in once and gains access to all systems without being prompted to log in again at each of them. T TCP See Transmission Control Protocol. TCP/IP Transmission Control Protocol/Internet Protocol TFTP See Trivial File Transfer Protocol. TLS Transport Layer Security Transmission Control Protocol (TCP) The protocol within TCP/IP that governs the breakup of data messages into packets to be sent using Internet Protocol (IP), and the reassembly and verification of the complete messages from packets received by IP. A connection-oriented, reliable protocol (reliable in the sense of ensuring error-free delivery), TCP corresponds to the transport layer in the ISO/OSI reference model. Trivial File Transfer Protocol (TFTP) A small and simple alternative to FTP for transferring files. TFTP is intended for applications that do not need complex interactions between the client and server. TFTP restricts operations to simple file transfers and does not provide authentication. U UDP See User Datagram Protocol. UID user identity UPS uninterruptible power supply Issue 01 (2016-04-30) Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 183 eSight Single-Node System Software Installation Guide (Windows) A Glossary URL See uniform resource locator. USB See Universal Serial Bus. Universal Serial Bus (USB) A serial bus standard to interface devices. It was designed for computers such as PCs and the Apple Macintosh, but its popularity has prompted it to also become commonplace on video game consoles and PDAs. User Datagram Protocol (UDP) A TCP/IP standard protocol that allows an application program on one device to send a datagram to an application program on another. UDP uses IP to deliver datagrams. UDP provides application programs with the unreliable connectionless packet delivery service. That is, UDP messages may be lost, duplicated, delayed, or delivered out of order. The destination device does not actively confirm whether the correct data packet is received. uniform resource locator (URL) An address that uniquely identifies a location on the Internet. A URL is usually preceded by http://, as in http://www.microsoft.com. A URL can contain more details, such as the name of a hypertext page, often with the file name extension .html or .htm. V VLAN virtual local area network VPN virtual private network W WebUI Issue 01 (2016-04-30) web user interface Huawei Proprietary and Confidential Copyright © Huawei Technologies Co., Ltd. 184