Unit1 A: Allow me to introduce yourself. I’m Frida Yarleque from Talara office B: Where did you learn the wai*? You’re Peruvian, aren’t you? A: Yes, I am. But I have a friend in Peru from Thailand. B: Well, Sawatdee-Khrab. Nice to meet you. Ms Yarleque. I’m Tamara Chávez. A: No need to be so normal. Please call me Friday. B: And please call me Tamy. A: Ok Tamy, do you mind my asking you a question about that, though? B: Not at all. A: Is it customary in Thailand for people to be on first-name basis? B: Well, at company meetings in English, always. In other situations, though, people tend to be a little more formal. It’s probably best to watch what others do. You know what they say: “When in Rome…” A: Mm-hmmm…, do as the Romans do! CONVERSATION MODEL A: B: A: B: A: B: A: A: B: A: B: A: B: A: UNIT 2 Guest: I need to see a dentist as soon as possible. I think it’s an emergency. I was wondering if you might be able to recommend who speaks English. Clerk: Let me check. Actually, there is one not far from here. Would you like me to make an appointment for you? Guest: If you could. Thanks. I’m in a lot of pain. Dentist: So I hear you’re from overseas. Patient: From Peru. Thanks for fitting me in. Dentist: Luckily, I had a cancellation. So what brings you in today? Patient: Well, this tooth is killing me. Dentist: When did it first begin to hurt? Patient: It’s been bothering me since last night. Dentist: Let’s have a look. Open wide. Patient: Ah… Dentist: Well, let’s take an X-ray and see what’s going on. A: B: A: B: A: B: A: A: B: A: B: A: B: A: B: UNIT 3 Manager: What can I do for you today, Ms Yarleque? Customer 1: I need to have these documents copied a.s.a.p. Do you think you could make 300 copies by 11:00? Manager: I’m afraid that might be difficult. I’ve got a lot orders to complete this morning. Customer 1: Sorry. I know this is last minute. But it’s really urgent. Manager: Well, you’re a good customer. I’ll get someone to take care of it right now. Customer 1: Thanks a million. You’re a lifesaver! Manager: Excuse me… Hello. Hoppy Copy. Customer 2: Hi Miss Tinoco. Tamara Chavez here. Manager: Hi, Ms Yarleque. How can I help you today? Customer 2: Well, I’m going through my to-do list, and I just realized I need to have fifty 30page sales binders made up for our meeting next week. Any chance I could have them first thing tomorrow morning? Manager: Tomorrow morning? No sweat. Can you bring the documents in before noon? Customer 2: Absolutely. I owe you one, Miss Tinoco. Manager: Sorry to keep you waiting, Ms Yarleque. Customer 1: Well, I see you´ve got a lot on your plate today. I won’t keep you any longer. Manager: Don’t worry, Ms Yarleque. Your order will be ready on time. Customer 1: Should I give you a call later? Manager: No need for that. Come in at 11:00, and I’ll have your documents ready. Customer 1: Thanks, Miss Tinoco. A: Do you think I could borrow your car this afternoon? Mine’s at the repair shop, and I need to pick up my mom at the airport. B: Tamara, I’m sorry, but I’m going to need it. I have a doctor’s appointment. A: No problem/ I understand/ No worries/ Don’t worry about it. I’ll think of something. B: Hey, I have an idea. Maybe you could get Talia to lend you her car. A: Good idea. I’ll go ask him. A: Could you have this jacket dry-cleaned by tomorrow? B: Tomorrow? That might be difficult. A: I’m sorry, but it’s pretty urgent. My friend is getting married this weekend. B: Well, I’ll see what I can do. But it won’t be ready until after 4:00. A: I really appreciate it. Thanks! UNIT 04: Frida: Hey, Andrea! I’ve never run into you here before. Andrea: Frida! Good to see you. Looking for anything special? Frida: No, I’m just browsing. How about you? Andrea: I’m just picking up some gardening maganizes for my mom. She can’t get enough of them…. So, anything interesting? Frida: This one doesn’t look bad. It’s a biography of Helen Keller. What about you? Are you reading anything good these days? Andrea: Well, I’ve got a new mystery on my night table, but I can’t seem to get into it. I guess mysteries just aren’t my thing. Frida: I know what you mean. They put me to sleep. Andrea: Well, you’re big reader. I wonder if you could recommend something for me. Frida: Have you read the new John Grisham thriller? Andrea: No, I haven’t. I didn’t know he had a new book out. Frida: Well, I can’t put it down. It’s a real page-turner. Andrea: Thanks for the tip! Do you think I could borrow it when you’re done with it? Frida: Of course. If you can wait till the end of the week, I’d be happy to lend it to you. A: Have you read anything interesting lately? B: Actually, I’m reading a thriller called Don’t close your eyes. A: I’ve never heard of that one. Is it any good? B: Oh, I think it’s a great book. And it’s a cliff-hanger. I highly recommend it. A:
