owner`s meeting

OWNER’S MEETING
September 17, 2014
ENGLISH MEETING
Present: ± 25 owners, Mr. & Mrs. Mosconi, Ena Vrolijk, Sharine Charles
Meeting conducted by: Jessica Franken with a presentation by: Rina Geerman
Questions answered by: Joe Najjar
Q&A:
1. Room is still very dark. Will change lamp shades in the soft goods replacement. In the meantime can
request an additional lamp at housekeeping.
2. TV reception was not good this past week. Closed caption off and even phones were out. There
seems to be a problem with the reception. Is being worked on.
3. Are the storefront renovation calendars on the website? Yes.
4. Noticed that new Spa will be bigger than old one. What will it hold? There will be a hair salon,
manicure, pedicure, treatment rooms etc.
5. Heard rumor that there will be roof top seating? Eventually they could add some seating on the
roof.
6. How many of the huts on the beach belong to LCB? Huts were built by LCB but on public land.
Therefore, the huts are public. Anyone can use them. However, we control our chairs.
7. Why can’t we reserve huts like they do at some other resorts, for instance at Playa Linda? We share
the beach with Tropicana as well. We know that they have petitioned for the beach in between LCB
and PBV. Once they get that and the government publishes the new Beach regulations that they
have been working on, maybe we could start a program.
8. What will you do with the dolphins when you take them out? They represent the property. We
haven’t discussed what we will do with them yet.
9. Why do you even take them out? We would like to open that space up and provide more space for
kids and adults to enjoy the pool. Besides, it has been there for many years. It starts to become
more costly to maintain.
10. Owner saw people feeding iguanas and the droppings are all over the place. There are signs
requesting people not to feed them. Iguanas come with the territory. Our Pool & Beach does
pressure wash the pool deck regularly.
11. Owner suggested to send out a campaign e-mail approximately 90 days prior to the AGM to
encourage owners to vote. We have been campaigning for this meeting every week during owners
meetings and we also inform owners through e-mail blasts about the upcoming meeting.
12. Owner asked if possible to build a ramp for wheelchair users to get to the pool. During pool
renovation project we may install a lift.
Jessica congratulated Mr. & Mrs. Piazza with their 51st Wedding Anniversary.
SPANISH MEETING
Present: ±10 owners, Willie Mosconi, Ena Vrolijk, Sharine Charles
Meeting conducted by: Jessica Franken with a presentation by: Rina Geerman
Questions answered by: Jessica Franken
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OWNER’S MEETING
Q&A:
1. Cuanto vale una unidad en este mes con el descuento? How much does a room cost for this month
with the discount? Entre $2,280 y $2,640. Between $2,280 and $2,640.
2. Las sillas de playa. Las estan quitando muy temprano y los asociados son un poco agresivo? The
beach chairs. They are being removed too early and the asociates are a little aggressive. Avisare al
gerente del departamento para que no quiten las sillas tan temprano. I will instruct the manager not
to have the chairs removed too early.
3. 437A: BG llama a la unidad con una invitación para tomar una presentación, pero no le gusto que le
preguntaran si tiene tarjeta de crédito internacional. BG called the room to invite for a presentation,
however, did not like that they would ask if he has an international credit card. Lo traeremos al
atención del gerente de BG. We will bring this to the attention of the BG manager.
4. Hemos notado un cambio positivo en LCB. Muchas mejoras. Todo muy bonito. We have noticed a
positive change at LCB. Many upgrades. Everything look beautiful. Gracias! Thank you!
5. Faltan ganchos en el baño para organizer las toallas. Hooks are missing in the bathroom to organize
towels.
6. 125C: Este año hemos notado que no hay la misma seguridad. Por ejemplo, se nos perdieron
algunas cosas en la piscina y de la habitación? Pusimos la queja en seguridad y logramos que uno de
las cosas apareció. This year we noticed that security is not the same. For instance, we lost couple of
things around the pool and from the room. We placed a claim with security and were able to recover
one of the lost items. Podemos ver quienes fueron los que entrarón en su habitación. Hay un
registro digital de todas la llaves que abrieron su puerta. No estoy al tanto de su caso pero
Seguridad seguramente esta investigando su caso. We can see who went into your room. There is a
digital record of all keys that opened your room door. I am not aware of your case. However, security
is certainly investigating this.
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