Business Technology and Banking. Innovate, streamline, adapt. Iván Menéndez Business Development Manager Iberia HP SOFTWARE © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice Case Study: Notes Reference Presentation Delivered in Spain in IT Governance Events - -Sorry for the excerpts in Spanish, kept for the fidelity of the content. - The customer is positioning themself as open to discuss the project with another companies: Leverage the speaker - The customer was meant to be in Lisbon, but finally declined because of their tight agenda. Refer to the previous bullet. Where it all started…. Business Focus NEGOCIO Successful IT-Business Relationship IT Focus PROCESOS Business Focus APLICACIONES TECNOLOGÍA TRABAJAMOS JUNTOS IT Focus • Business Lines Accountability and IT responsibility for delivering IT investment ROI • Business works with IT delivering common agenda • IT closer and synchronized to the business • Projects: Need to have impact in the organization and delivered on time and budget Partnering Relationship vs ClientClient-Provider Not a static or standalone objective Not a static or standalone objective Not a static or standalone objective Business - IT Issue Align Demand Management and Business Needs with execution IT Activities not based on Business Needs Globalización No consolidated view, no one side of the problem Business Costes Adminsitrativos Outsourcing de Multi-proveedores Comformidad Difficulty of adapting to changing requirements Satisfacción del Cliente NPI Gasto de TI Consolidado Presiones de coste Calidad DEMAND CIO Office Lack of Organizational Visibility Low Visibility PROVIDE Resources Budgets IT Unefficient Resource and Cost Management Low standarization and maturity Reactive approach and lifecycle management Solution Design Gestión Proyectos Comité de Inversión Área / Función de Negocio Gestión de Proyectos ACOGE Emite Solicitud SI ¿Propuesta Aprobada? (IDEA) Entrega a Negocio 9 8 Captura de Iniciativa Business Partners Estudio de Iniciativa / Programa Somete a Aprobación de Negocio 6 Implantación del Proyecto Iniciativa pasa a 7 Proyecto Elabora Propuesta Visado de Hitos Entrega del Proyecto 5 Solicita/R Valoración y Presupuesto . DyD Compras Control de Gestión 3 Ejecución Proyecto Solicitud de Aprovisionamiento Ejecución Proyecto Solicitud de Aprovisionamiento Ejecución Proyecto 2 Realiza Valoración Tecnología Solicitud de Aprovisionamiento 2 Realiza Valoración 4 1 Psis/Pep Plan Anual Proyec. Extraord Proyecto pasa a Servicio Time Report Imputación de Horas internas y externas a iniciativas y proyectos Ejecución de Subproyectos Ejecución de Subproyectos Ejecución de Subproyectos Autorización Comité de Compras 2 * PEDIDO AL PROVEEDOR * Pedido - Proveedor - Horas - Precio 3 PROV 10 4 Cierre del Proyecto Solution Design Project: Key Points Processes, KPIs, Compliance, Information Schema defined. - - Solution Selected to Capture and Enforce the whole Process Map. - The biggest fear in a big organization in which the change in the way users work is so huge is….. Change Management Solution Delivery. Project - Phased, piloted project with close interface with the end users. - Delivered Key Processes and Demand Management in 9 months. More than 750 users active right today using the solution Project. Key Take-Aways Involve early all the related end-users. Negotiate scope before any implementation. 1.- 2.- Ambitious but realistic objectives. 3.- Choose a flexible software tool with appropiate references and partners. 4.- Choose a correct phasing for the deployment. 5.- Make sure each end user gets HIS solution. Gracias • • Iván Menéndez [email protected]