Quick Reference Provider Georgia Planning for Healthy BabiesSM Program 1-800-454-3730 n providers.amerigroup.com Amerigroup Community Care has contracted with the Georgia Department of Community Health (DCH) to implement the Planning for Healthy BabiesSM (P4HB) program. The P4HB program is designed to: n Provide family planning-related services to eligible women who meet income requirements n Promote child-spacing intervals through effective contraceptive use n Reduce the number of Low Birth Weight (LBW) and Very Low Birth Weight (VLBW) births by giving participants access to prenatal planning, health education and vitamins n Provide access to Interpregnancy Care (IPC) services for women with previous VLBW infants The P4HB program provides family planning services at no cost to eligible women. Participants may enroll in one of these program sections: n Family Planning n Interpregnancy Care (IPC) n Resource Mother Outreach Both IPC and Resource Mother Outreach services are limited to women who give birth to VLBW babies (babies born weighing less than 3 pounds, 5 ounces) born on or after January 1, 2011. If a woman who gives birth to a VLBW baby does not receive Medicaid benefits but meets state income requirements, she will be enrolled in the IPC section of the P4HB program. The IPC section includes Family Planning and Resource Mother Outreach services. A woman who currently receives Medicaid benefits and gives birth to a VLBW baby is only eligible for Resource Mother Outreach services under the P4HB program. The Resource Mother Outreach section offers support to mothers and provides them with information on parenting, nutrition and healthy lifestyles. The program covers: n Annual physical exams, including Pap smears n Contraceptives and multivitamins with folic acid n Family planning counseling n IPC services, including primary care and dental services, substance abuse treatment services, Resource Mother Outreach services, and more P4HB PROGRAM COMPONENT Family Planning Interpregnancy Care (IPC) ELIGIBILITY REQUIREMENTS COVERAGE SUMMARY/ COVERED SERVICES The member: nIs 18 to 44 years of age n Is not enrolled in Medicaid nMeets state income requirements nMay have had a VLBW baby (less than 3 pounds, 5 ounces) nFamily planning services and supplies The member: nIs 18 to 44 years of age n Is not enrolled in Medicaid nMeets state income requirements nHas had a VLBW baby (less than 3 pounds, 5 ounces) nPrimary care services nOffice/outpatient visits – five per year nManagement and treatment of only (not primary care services) nAnnual family planning, initial or annual exams nContraceptive services and supplies nFollow-up family planning or family planning-related service visits (up to four visits per year) nTreatment of major complications related to family planning services nPlanning for Healthy Babies (P4HB) participant counseling and referrals for social services such as WIC nSterilizations nMultivitamins with folic acid/folic acid nHepatitis B and Tetanus diphtheria vaccines chronic diseases nSubstance abuse treatment (detoxification and intensive outpatient rehabilitation) nLimited dental nPrescription drugs (non-family planning) nNonemergency transportation nCase management – Resource Mother Outreach services listed below nFamily Planning and Resource Mother Outreach services Resource Mother Outreach The member: n Is 18 to 44 years of age nIs currently enrolled in Medicaid (only eligible for Resource Mother Outreach services) nHas had a VLBW baby (less than 3 pounds, 5 ounces) nCovers members who are enrolled in other Medicaid programs. Resource Mothers employed (or contracted) by Amerigroup will help members: n Adopt better behaviors like healthy eating and smoking cessation n Comply with primary care medical appointments and arrange for nonemergency medical transportation n Obtain regular preventive health visits and appropriate immunizations for their children n Comply with treatment and medications for chronic health conditions n Access social services support n Connect to community resources (e.g., WIC) CLAIMS The P4HB claims process requires that reimbursable procedure codes for office visits, laboratory tests and certain other procedures carry a primary diagnosis or modifier that identifies them as family planning services. For complete details about Amerigroup claim processes and procedures, refer to our Medicaid provider manual. EMERGENCY MEDICAL CARE P4HB participants who have a family planning-related emergency medical condition should not be held liable for payment. Once the participant’s condition is stabilized, providers must obtain precertification for hospital admission or prior authorization for follow-up care. ELIGIBILITY The Georgia DCH has the sole authority for determining eligibility for the P4HB program. The DCH, or its agent, will continue responsibility for the electronic eligibility verification system. Eligibility is determined by DCH and includes the following: n Women ages 18 through 44 who meet monthly family income limits n Women who do not receive Medicaid (eligible for Family Planning services) n Women who give birth to a baby weighing less than 3 pounds, 5 ounces and do not receive Medicaid or lose Medicaid coverage (eligible for the IPC services) n Women who receive Medicaid and give birth to a baby weighing less than 3 pounds, 5 ounces (eligible for Resource Mother Outreach services only) Exclusions The following women are excluded from participation in the P4HB program: n Eligible women who become pregnant while enrolled n Women determined to be infertile (sterile) or who are sterilized while enrolled in the P4HB program n Women who become eligible for any other Medicaid or commercial insurance program n Women who no longer meet the P4HB program eligibility requirements n Women who are or become incarcerated or who move out of the state PLANNING FOR HEALTHY BABIES (P4HB) PROGRAMS Family Planning and Family Planning-related Services The pink P4HB logo identifies the participant as eligible for Family Planning services only: EffectiveEffective Date: Date: MDYEFFMDYEFF Date of Birth: Date of Birth: MDYDOB MDYDOB Subscriber Subscriber #: MEMBERID #: MEMBERID Member Member Name: Name: MBRNAME MBRNAME State Identifier State Identifier #: MBRALTKEY #: MBRALTKEY SM SM MEMBERS: MEMBERS: Please carry Please this card carryatthis all card times. atShow all times. this Show card before this card youbefore get medical you get care medical covered care covered by the program. by the You program. do notYou need dotonot show need this to card showbefore this card youbefore get emergency you get emergency care. If youcare. haveIf an you have an emergency,call emergency,call 911 or go to 911 the ornearest go to the emergency nearest emergency room. Not room. all emergency Not all emergency care is covered care isbycovered by this program. this Always program. callAlways your Family call your Planning FamilyProvider Planningfor Provider nonemergency for nonemergency family planning familycare. planning If care. If you have questions, you have questions, call Member callServices MemberatServices 1-800-600-4441. at 1-800-600-4441. If you are deaf If youorare hard deaf of or hearing, hard of hearing, please callplease 1-800-855-2880. call 1-800-855-2880. MIEMBROS: MIEMBROS: Porte estaPorte tarjetaesta en todo tarjeta momento. en todo momento. Muestre esta Muestre tarjetaesta antes tarjeta de recibir antes atención de recibir atención médica cubierta médicapor cubierta el programa. por el programa. No tiene que No mostrar tiene que esta mostrar tarjetaesta antes tarjeta de recibir antes atención de recibirde atención de emergencia. emergencia. Si tiene una Si emergencia, tiene una emergencia, llame al 911 llame o vaya al 911 a lao sala vayade a la emergencias sala de emergencias más cercana. másNo cercana. No toda la atención toda lade atención emergencia de emergencia está cubierta estápor cubierta este programa. por este programa. Llame siempre Llamea siempre su Proveedor a su Proveedor de de Planificación Planificación Familiar para Familiar atención parade atención planificación de planificación familiar que familiar no seaque de no emergencia. sea de emergencia. Si tiene Si tiene alguna pregunta, alguna llame pregunta, a Servicios llame a al Servicios MiembroalalMiembro 1-800-600-4441. al 1-800-600-4441. Si es sordo(a) Si esosordo(a) tiene problemas o tiene problemas auditivos, llame auditivos, al 1-800-855-2884. llame al 1-800-855-2884. HOSPITALS: HOSPITALS: For emergency For emergency admissions, admissions, notify Amerigroup notify Amerigroup within 24 hours withinafter 24 hours treatment after treatment at 1-800-454-3730. at 1-800-454-3730. PROVIDERS: PROVIDERS: For preauthorizations/billing For preauthorizations/billing or pharmacy or pharmacy information, information, call 1-800-454-3730. call 1-800-454-3730. PHARMACIES: PHARMACIES: Submit claims Submit using claims Caremark using Caremark RXBIN: 004336; RXBIN:RXPCN: 004336;ADV; RXPCN: RXGRP: ADV;RX4284 RXGRP: RX4284 For technical Forhelp, technical call Caremark help, call Caremark at 1-800-364-6331. at 1-800-364-6331. SUBMIT MEDICAL SUBMIT MEDICAL CLAIMS TO: CLAIMS TO: AMERIGROUP AMERIGROUP • P.O. BOX • P.O. 61010 BOX • VIRGINIA 61010 • VIRGINIA BEACH, VA BEACH, 23466-1010 VA 23466-1010 USE OF THIS USECARD OF THIS BYCARD ANY PERSON BY ANY OTHER PERSONTHAN OTHER THE THAN MEMBER THE MEMBER IS FRAUD.IS FRAUD. GA02 10/11 GA02 10/11 Selection of a Primary Care Provider Family Planning-only participants, with counseling and assistance from DCH or its agent, are encouraged to choose a Primary Care Provider (PCP) for these services. Only specified Primary Care services related to Family Planning are covered under the program. Amerigroup will furnish a list of available providers affiliated with the Georgia Primary Care Association. The list also includes other PCPs serving the uninsured and underinsured populations who are available to provide family planning primary care services. Interpregnancy Care (IPC) Services IPC services are noted in the chart and are available in addition to the Family Planning and Resource Mother Outreach services described in the previous section. The purple P4HB logo identifies the participant as eligible for IPC and Family Planning services: EffectiveEffective Date: Date: MDYEFFMDYEFF Date of Birth: Date of Birth: MDYDOB MDYDOB Subscriber Subscriber #: MEMBERID #: MEMBERID MEMBERS: MEMBERS: Please carry Please this card carryatthis all card times. atShow all times. this Show card before this card youbefore get medical you get care. medical You care. do You do not need tonot show need this to card showbefore this card youbefore get emergency you get emergency care. If youcare. haveIf an youemergency, have an emergency, call 911 orcall 911 or go to the nearest go to the emergency nearest emergency room. Always room. callAlways your Amerigroup call your Amerigroup PCP for non-emergency PCP for non-emergency care. care. If you haveIf questions, you have questions, call Member callServices MemberatServices 1-800-600-4441. at 1-800-600-4441. If you are hearing If you are impaired, hearing impaired, please callplease 1-800-855-2880. call 1-800-855-2880. MIEMBROS: MIEMBROS: Porte estaPorte tarjetaesta en todo tarjeta momento. en todo momento. Muestre esta Muestre tarjetaesta antes tarjeta de recibir antes atención de recibir atención médica. No médica. tiene que No mostrar tiene que esta mostrar tarjetaesta antes tarjeta de recibir antes atención de recibirde atención emergencia. de emergencia. Si tiene una Si tiene una emergencia, emergencia, llame al 911 llame o vaya al 911 a lao sala vayade a la emergencias sala de emergencias más cercana. másLlame cercana. siempre Llamea siempre su PCP de a su PCP de Amerigroup Amerigroup para atención paraque atención no seaque de no emergencia. sea de emergencia. Si tiene alguna Si tiene pregunta, alguna llame pregunta, a Servicios llame a al Servicios MiembroalalMiembro 1-800-600-4441. al 1-800-600-4441. Si tiene deficiencia Si tiene deficiencia auditiva, auditiva, llame al 1-800-855-2884. llame al 1-800-855-2884. HOSPITALS: HOSPITALS: For emergency For emergency admissions, admissions, notify Amerigroup notify Amerigroup within 24 hours withinafter 24 hours treatment after treatment at 1-800-454-3730. at 1-800-454-3730. Member Member Name: Name: MBRNAME MBRNAME State Identifier State Identifier #: MBRALTKEY #: MBRALTKEY Primary Care Primary Provider Care Provider (PCP): (PCP): PCPNAME PCPNAME PCP Telephone PCP Telephone #: PCPPHONE #: PCPPHONE PCP After PCP Hours After #:Hours CLINICPHONE #: CLINICPHONE PCP Address: PCP Address: PCP_ADDRESS_LINE1 PCP_ADDRESS_LINE1 PCP_ADDRESS_LINE2 PCP_ADDRESS_LINE2 Amerigroup Amerigroup Member Member Services:Services: 1-800-600-4441 1-800-600-4441 SM SM PROVIDERS: PROVIDERS: Certain services Certainmust services be preauthorized. must be preauthorized. Care that is Care not that preauthorized is not preauthorized may not bemay not be covered. For covered. preauthorizations/billing For preauthorizations/billing or pharmacy or pharmacy information, information, call 1-800-454-3730. call 1-800-454-3730. PHARMACIES: PHARMACIES: Submit claims Submit using claims Caremark using Caremark RXBIN: 004336; RXBIN:RXPCN: 004336;ADV; RXPCN: RXGRP: ADV;RX4284. RXGRP: RX4284. For technical Forhelp, technical call Caremark help, call Caremark at 1-800-364-6331. at 1-800-364-6331. SUBMIT MEDICAL SUBMIT MEDICAL CLAIMS TO: CLAIMS TO: AMERIGROUP AMERIGROUP • P.O. BOX • P.O. 61010 BOX • VIRGINIA 61010 • VIRGINIA BEACH, VA BEACH, 23466-1010 VA 23466-1010 USE OF THIS USECARD OF THIS BYCARD ANY PERSON BY ANY OTHER PERSONTHAN OTHER THE THAN MEMBER THE MEMBER IS FRAUD.IS FRAUD. GA03 10/11 GA03 10/11 GAPEC-0409-13 04.13 PLANNING FOR HEALTHY BABIES (P4HB) PROGRAMS Resource Mothers Outreach The yellow P4HB logo identifies the participant as eligible for Resource Mothers Outreach services only: EffectiveEffective Date: Date: MDYEFFMDYEFF Date of Birth: Date of Birth: MDYDOB MDYDOB Subscriber Subscriber #: MEMBERID #: MEMBERID MEMBERS: MEMBERS: Please keep Please this card keepwith this your card Medicaid with your ID Medicaid card. For ID questions card. For questions about Resource about Resource Mother or Mother Case Management or Case Management services, please services, callplease Member callServices MemberatServices 1-800-600-4441. at 1-800-600-4441. For For medical questions, medical questions, please callplease your state call your Medicaid state office Medicaid at 1-866-211-0950. office at 1-866-211-0950. If you haveIf an youemergency, have an emergency, call 911 orcall go to 911 the ornearest go to the emergency nearest emergency room. Always room. callAlways your doctor call your for nonemergency doctor for nonemergency care. care. MIEMBROS: MIEMBROS: Conserve Conserve esta tarjetaesta junto tarjeta con su junto tarjeta con de su identificación tarjeta de identificación de Medicaid. de Medicaid. Para preguntas Para preguntas sobre servicios sobrede servicios Madre Tutora de Madre (Resource Tutora (Resource Mother) o Mother) Manejo de o Manejo Casos,de llame Casos, a Servicios llame a al Servicios Miembroal Miembro al 1-800-600-4441. al 1-800-600-4441. Para preguntas Para preguntas médicas, llame médicas, a la llame oficinaade la oficina Medicaid de de Medicaid su estado de su al estado al 1-866-211-0950. 1-866-211-0950. Si tiene una Si emergencia, tiene una emergencia, llame al 911 llame o vaya al 911 a lao sala vayade a la emergencias sala de emergencias más cercana. más cercana. Llame siempre Llamea siempre su médico a su para médico atención paraque atención no seaque de no emergencia. sea de emergencia. Member Member Name: Name: MBRNAME MBRNAME State Identifier State Identifier #: MBRALTKEY #: MBRALTKEY SM SM AMERIGROUP AMERIGROUP • P.O. BOX • P.O. 61010 BOX • VIRGINIA 61010 • VIRGINIA BEACH, VA BEACH, 23466-1010 VA 23466-1010 USE OF THIS USECARD OF THIS BYCARD ANY PERSON BY ANY OTHER PERSONTHAN OTHER THE THAN MEMBER THE MEMBER IS FRAUD.IS FRAUD. GA04 10/11 GA04 10/11 Women served under the IPC component of the P4HB program and women enrolled in other Medicaid programs who have delivered a VLBW baby on or after January 1, 2011, have access to a Resource Mother. If you have questions or need additional information about the services described in this quick reference card, please call Provider Services at 1-800-454-3730.