Enterprise Architecture SYSTEM ARCHITECT

Enterprise Architecture
SYSTEM ARCHITECT
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• Introducción a Telelogic System Architect
• Telelogic SA y Arquitectura Empresarial
– Frameworks Genéricos: Zachman y TOGAF
– Otros Frameworks: e-TOM,, DODAF,…
,
– Arquitectura Empresarial a Nivel Estratégico
– Introducción al Modelado de Procesos
– Arquitectura Empresarial a Nivel Tecnologico: Sistemas y Aplicaciones
– Arquitectura Empresarial a Nivel de Datos
– Diagramas de Trazabilidad
– Matrices de Trazabilidad
• Generación de Documentación
Doc mentación
– Informes
– Publicación Web
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Que es Arquitectura Empresarial
•
Una serie de modelos que describen la
empresa:
– Procesos, Organización,
L
Localizaciones,
li
i
D
Datos,
t
A
Aplicaciones,
li
i
Tecnologías.
– Completa trazeabilidad a las metas y
objetivos
bj ti
d
de lla organización.
i
ió
•
Arquitectura para los distintos
stakeholders
– Consistente y Comprensible
P
Procesos
O
Organización
L
Localizaciones
D
Datos
A
Aplicaciones
T
Tecnologías
– Descripción de las relaciones entre
elementos
elementos.
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Por qué de la Arquitectura Empresarial
• Capacidad para responder a los cambios
• Coste reducido de la gestión de la infraestructura de IT
• Comunicación y compresión mejorada para todos los participantes
• Una base excelente para la mejora de procesos de negocio y el
análisis
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Cómo modelar Arquitectura Empresarial
• Telelogic SYSTEM ARCHITECT
– Repositorio para todo lo referente a una arquitectura empresarial de una
compañía.
– Desarrollo y gestión de todos los modelos, utilizando métodos y técnicas
de modelado estándar en un único repositorio multiusuario.
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Por qué Telelogic System Architect en EA
• Control y rentabilidad de Inversiones en TI
• Alineación de Objetivos de Negocio y estrategias
con los Procesos y Sistemas que los soportan
• Análisis y Optimización de Procesos
• Integración de sistemas por fusiones,
adquisiciones..
• Detectar Redundancias en IT
• Impacto del cambio
• Acortar ciclos de toma de decisiones,
justificando las inversiones de tecnología
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Gartner Enterprise Architecture
M i Quadrant
Magic
Q d
t Q1’06
Leader
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Telelogic SYSTEM ARCHITECT
Arquitectura a Diferentes Niveles:
N
W
E
S
STRATEGIC
Alineación
OPERATIONAL
TECHNICAL
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A
Arquitectura,
it t
E
Estructura
t
t
yC
Componentes
t
de
T l l i System
Telelogic
S t
Architect
A hit t
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Telelogic System Architect – Architectura (I)
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Telelogic System Architect – Architectura (II)
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System Architect Interfaz (I)
Barra de Menús
Barra de Herramientas
Listado de Diagramas
y Definiciones
Listado de Matrices
(depende de
Grupo de Matrices seleccionado)
Área de Trabajo (Visionado y Dibujo)
Grupo de Matrices
Propiedades
(Vista de Diagramas y
detalles sobre Definiciones)
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System Architect Interfaz (II)
Barra de Dibujo
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Pestañas para Diagramas
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Entorno SA
Enciclopedia
p
((BD))
SA Catalog Manager
Diagramas
Símbolos
Definiciones
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El Proceso de Arquitectura
q
Empresarial
p
con
SYSTEM ARCHITECT
Capturar
Communicar
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Vi
Visualizar
li
Analizar
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Capturar
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Frameworks – Marcos de Trabajo
¿Qué es un Framework en Arquitectura?
‘Una estructura lógica para clasificar y organizar las representaciones descriptivas de una
Empresa, las cuales son especialmente significativas tanto para la dirección y
control de la organización como para el desarrollo de sus sistemas’
John
h Zachman,
h
1996
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Captura,
p
Organización
g
& Visualización de la
información por medio de los Frameworks
B
Beneficios
fi i
•
•
•
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Agiliza la implementación de una ArquitecturaEmpresarial
M
Mayor
cubrimiento
b i i t dde ttoda
d la
l iinformación
f
ió requerida,
id y
Flexible, teniendo en cuenta las variables necesidades empresariales.
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Zachman Framework
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Zachman Framework
DATA
(What)
NETWORK
(Where)
PEOPLE
(Who)
TIME
(When)
Planner (Senior Managers)
Enterprise
Model
(Conceptual)
Owner (Business Managers)
Technology
Model
(Ph i l)
(Physical)
Detailed
Model (Out of
Context)
Functioning
Enterprise
Persspectivva
Objective /
Scope
(Contextual)
System
Model
(Logical)
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FUNCTION
(How)
MOTIVATION
(Why)
Enfoque
D i
Designer
(B
(Business
i
& IS M
Managers))
Builder
u de ((IS
S Managers)
a age s)
Subcontractor/Programmer (Developers)
User
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TOGAF Enterprise Framework
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DoDAF Framework
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NAF Framework
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eTOM Framework
eTOM Business Process Framework
Level 0 View of Level 1 Processes
CEO Level View
Customer
Operations
Strategy, Infrastructure & Product
Strategy &
Commit
Infrastructure
Lifecycle
Management
Product
Lifecycle
Management
Operations
Support &
Readiness
Fulfillment
Assurance
Marketing & Offer Management
Customer Relationship Management
Service Development & Management
Service Management & Operations
Resource Development & Management
Resource Management & Operations
Supply Chain Development & Management
Supplier/Partner Relationship Management
Enterprise Management
Strategic &
Enterprise Planning
Brand Management,
Market Research &
Advertising
Financial & Asset
Management
Human Resources
Management
Stakeholder & External
Relations Management
Research &
Development,
Technology
gy
Acquisition
Billing
Disaster Recovery,
Security & Fraud
Management
Enterprise Quality
Management, Process & IT
Planning & Architecture
Go to Level 1 View of
Level 2 Processes
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Visualizar
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Distintas perspectivas
N
W
E
S
STRATEGIC
OPERATIONAL
TECHNICAL
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Misión - Visión
• Enterprise Direction
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Estructura organizativa
• Organization Chart
Chelsea Hotels and Resorts
Sales
Reception
Accounts
I.T.
Conference
Management
Development
Marketing
I.T. Support
Promotions
Finance
Advertising
Accounts
Human Resources
Payroll
Organizational Unit
Organizational Unit
Organizational Unit
Organizational Unit
KLN Central Cluster
Organizational Unit
KLN East Cluster
HK East Cluster NT West Cluster
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Organizational Unit
Organizational Unit
HK West
Cluster
Head Office
Organizational Unit
Organizational Unit
NT East Cluster
KLN West Cluster
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Operaciones
• Business Process (BPMN)
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Operaciones
• Business Process (IDEF3)
Room Reservation
Required
Reserve Room
Calculate Room
Price
1
2
3
Send Provisional
Booking Form
&
J
4
Update
Reservation
System
5
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Operaciones
• Business Process (Process Chart)
Reception
Roles
Receptionist
Room Not Available
Cusomter
Request
Reservation
Notify Customer of
Inavailability
1
5
Notify
Inavailability to
Client
Accounts
Store Customer Details
1
5
Type
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Check Room Availability
1
5
Type
Room Available
Provisionally Book
Room
1
5
Provisionally
Book Room
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Análisis de modelos
• Analytic
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Simulación
• SA Simulator II
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Recursos técnicos
• Network Concept
PC Reception Station
Reception Printer
Hotel Booking System
WebServer
Firewall
>=100 mbps
Traveler
>=100 mbps
Internet/Intranet
>=100 mbps
Wireless
Traveler
>=100 mbps
Credit Card Company
SQL Host
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IT
• System
Architecture Diagram
Customer Services
P Customer
Maintenance
P Reservations
Account History
Customer Booking Details
Maintenance info
Reservation Request
Customer Detail
D
Customer Details
Customer Credit Rating
Credit Card Details Secure Transaction
C t
Customers
P Credit Card
Booking
Authorization Code
Accounts
Credit Card Action
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IT
• Entity Relation Diagrams
Customer
Primary Key
ID [PK1]
Non-Key Attributes
name
address
telNo
faxNo
creditCard
is_a
Overseas Customer
Primary Key
ID [PK1] [FK]
Non-Key Attributes
Nationality
PassportNumber
Receptionist
contacts
is_a
Room
Primary Key
number [PK1]
employeeID [PK2] [FK]
ID [PK3] [FK]
Non-Key Attributes
status
type
makes
UK Customer
Primary Key
ID [PK1] [FK]
Non-Key Attributes
Postcode
Travel Agent
makes
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books
Reservation
Primary Key
code [PK1]
employeeID [PK2] [FK]
ID [PK3] [FK]
Property Code [PK4] [FK]
Property_Code
Unit_Number [PK5] [FK]
Non-Key Attributes
status
date
duration
roomType
Shift_Num [FK]
Sales_Clerk [FK]
Agency_ID [FK]
Guest Number [FK]
Guest_Number
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IT
• Deployment Diagram
Reservations System Server
Reservations Application
Client Machine
Reservations System GUI
Reservations Client Facade
Central Services System
Central Services Facade
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Generación código BPEL
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Visualización de toda la Empresa
Chelsea Hotel Web Server
Booking System
Customer Services
Reception Station
>=
10
0m
pb
P Customer
Maintenance
Customer Booking Details
P Reservations
Firewall
Maintenance info
Account History
s
Reservation Request
Customer Detail
D
Customer Details
>=100 mpbs
Accounting System
Customer Credit Rating
>=100 mpbs
P Credit Card
Booking
Reception Printer
Authorization Code
Credit Card Details Secure Transaction
Accounts
>=100 mpbs
Customers
P2 PeopleSoft
Credit Card Action
Intranet/Internet
Data_Flow_1
Host
>=100 mpbs
Traveler
Application Models
Potential Guest
Customer
Rejects Terms
Customer
Agrees to Terms
+
Network Topologies
Customer Credit Details
Cancel Reservation
Quote Price
Hotel
Reservatio
n System
Reception
Reservation Number Granted
Room Booked Provisionally
Advise
Customer
Provide Client
with
Reservation
Number
Quote_Price
Credit OK
Notify Customer of Credit Rejection
Calculate Room
Price
Credit
Card
Company
Reservation
Notify Customer
of Credit
Problem
Accounts
Credit Not OK
Check
Customer Credit
Enterprise Direction Diagram
Chelsea Hotels and Resorts
Serve the Needs of the Business and Leisure Traveler
To Be Regarded as the Finest Hotel Chain in the World
*
Process Models
*
*
*
*
*
Organizational Unit
*
*
*
*
Rewards Program
Must Be Attractive
to Customers
Mission
Vision
Be Regarded as a
First-Class Business Hotel
Improve Existing
Reservation Experience
Improve Quality of Service
Policy
*
*
Reservation Services
Over the Web
*
Increase Revenues
Strategy
Establish a Frequent
Guest Rewards Program
Business Rule
Tactic
Customer's Rewards
Points Never Expire
Tactic
Goal
Goal
Earn 5-Star Rating
from hotels.com by
Sept 1, 2006
Business Rule
Goal
Add Conference Facilities
to Hotels in 6 Largest Markets
by Sept 1, 2008
Every Customer
Making Reservation
Gets Auto-Enrolled
in Program
Modernize Hotels
Objective
Strategy
gy
Objective
Host 12 Conferences
and Seminars per year
in 6 Largest Markets by
p 1, 2008
Sept
Provide Vacation Packages
with Theme Parks
Objective
ObjectiveNumber of Complaints
received in
2Q 2006 Should Be 20 percent less
than 2Q 2004
Strategy
Objective
Organizational Charts
Objectives
Goals
Data Models
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Relaciones
• Matrix
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Analizar
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Cómo puedo analizar el impacto de un Cambio en
mi organización?
ó
•Quién es impactado como
resultado de un cambio en el
proceso?
•Cuál es el impacto de que se
caiga
i mii servidor
id SUN?
•Cuándo Hay que tener una
aplicación implementada para
cumplir
li con nuestros
t
objetivos
bj ti
del Negocio?
•Donde se presentan los
mayores problemas
bl
all
implementar una nueva
aplicación?
•Cómo
Có
U cambio
Un
bi en
Tecnología afecta mis
objetivos de Negocio?
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Generar vistas de trazabilidad
• Las organizaciones
complejas se enfrentan con
múltiples desafios al tratar de
analizar la organización
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Analizar el impacto del cambio
• Minimizar la
complejidad de la toma
de decisiones
•Minimizar el riesgo en
entender el impacto del
cambio.
•Disminuir el ciclo de
toma de decisiones.
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Matrices para creación y análisis de relaciones
Gap Analysis:
¿Qué
Q é procesos no están
tá automatizados?
t
ti d ?
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Communicar
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Exec
cutive
Communicar información a diferentes
Stakeholders
Opera
ations
Tool
Tech
hnical
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Publicación Web de la Arquitectura Empresarial
• Aumenta la audiencia
– Publicar los modelos para todos los agentes de la organización basado
en la misma información
STRATEGIC
OPERATIONAL
TECHNICAL
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Generación de ínformes
• Generación de documentos en formatos:
– HTML
– Word
– XML e XLS
– TXT e CSV
– Excel
E
l
System
A hit t
Architect
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