Reasonable Modification Modificación Razonable In compliance with the Americans with Disabilities Act En cumplimiento con la Ley para Personas con Discapacidades de 1990, permite solicitudes de adapof 1990, Long Beach Transit (LBT) allows requests for taciones razonables a los clientes con discapacidad. reasonable modifications to customers with disabilities. Una modificación razonable es un cambio, excepción A reasonable modification is a change, exception or de, o ajuste que puede hacer a sus reglas, políticas, adjustment that can make to its rules, policies, pracprácticas y procedimientos para proporcionarle a tices, and procedures to provide a customer with a clientes con una discapacidad la igual oportunidad de disability an equal opportunity to utilize LBT services. utilizar los servicios de LBT. Reasonable Modification Requests Solicitudes para Modificación Razonable The request should be as specific as possible and La solicitud debe ser lo más específico posible e incluir include information on why the requested modification información sobre por qué es necesaria la modificación is needed in order to allow the individual to use LBT’s solicitada con el fin de permitir a la persona a utilizar los services. Requests for modification should be made in servicios de LBT. Las solicitudes de modificación dewriting using the form provided by Long Beach Transit. berán presentarse por escrito en el formulario previsto por LBT. Request Forms are available by contacting LBT: Formularios de solicitud están disponibles contacVia LBT website www.lbtransit.com/About/Reasonable-Modification.aspx tando LBT: Página Web LBT In person: www.lbtransit.com/About/Reasonable-Modification.aspx LBT Administration Office 1963 E. Anaheim Street En persona: Long Beach, CA 90813 Oficina Administrativa LBT 1963 E. Anaheim Street Long Beach Transit and Visitor Information Center Long Beach, CA 90813 130 E. 1st Street Long Beach, CA 90802 Long Beach Transit y Centro de Información de Visitantes 130 E. 1st Street Completed forms should be submitted to: Long Beach, CA 90802 Mail: Devuelva el formulario completo: Long Beach Transit c/o Reasonable Modification Coordinator Por Correo: 1963 E. Anaheim Street Long Beach Transit Long Beach, CA 90813 c/o Coordinador Modificación Razonable 1963 E. Anaheim Street Email: Long Beach, CA 90813 [email protected] Correo Electrónico: Customers requesting a reasonable modification [email protected] via the Reasonable Modification Request Form will Los clientes que soliciten una modificación razonreceive a determination regarding the request within 10 able a través del formulario modificación razonable, business days of LBT receiving the request. recibirán una determinación sobre la solicitud dentro de Reasonable Modification Complaint Process 10 días laborales determinados desde el día en que LBT Customers with disabilities may file complaints regardrecibiera la solicitud. ing denied requests for a reasonable modification by Proceso de Quejas Modificación Razonable addressing their complaint to the Reasonable ModiLos clientes con discapacidades pueden presentar fication Coordinator at the mailing address or email quejas con respecto a las solicitudes negadas para una above, by phone at (562) 591-2301 or via the Customer modificación razonable o alojamiento mandando su Complaint form on www.lbtransit.com queja al Coordinador de Modificación Razonable a la diLong Beach Transit will investigate the complaint and rección antes mencionada, por teléfono al (562) 591-2301 provide a response to the customer within 10 business o vía el formulario de quejas en lbtransitespanol.com. days of LBT receiving the request. Long Beach Transit investigará la queja y dara una respuesta al cliente dentro de 10 días laborales de la fecha en que LBT reciba la queja. 131 Service Changes & What’s New Service Changes effective Sunday, August 21, 2016 Service Change Highlights 8/21/16 – 2/11/17 Holiday Schedule Information Please refer to page 92 for all holiday schedule information. Route 1 – Easy Ave. Santa Fe/CSUDH See page 10 for minor schedule adjustments. Line 40 – Anaheim Street Resume school year schedule with more frequent service. See page 19 for details and schedule adjustments. Route 151 – 4th Street Service times have been adjusted seven days per week to improve service. See page 66 for details and schedule adjustments. Route 171 – PCH / CSULB / Seal Beach Resume school year schedule with more frequent service. See page 69 for details and schedule adjustments. Routes 172, 173, 174 – PCH / Palo Verde / Studebaker Resume school year schedule with more frequent service. See page 73 for details and schedule adjustments. Line 50 – Long Beach Blvd. An additional northbound 51 trip leaving the Transit Line 180 – Magnolia / Pacific Gallery at 5:45 a.m. has been added to improve service. See page 82 for minor schedule adjustments. See page 24 for details and schedule adjustments. Line 190 – Santa Fe / Del Amo / South Street Route 61 – Atlantic Ave. Resume school year schedule with more frequent service. All short-turns have been removed and service extended to the end of the line. See page 28 for details and schedule adjustments. Line 90 – 7th St. / Bellflower / Clark / Woodruff Resume school year schedule with more frequent service. Trips have been added seven days per week to improve consistency of service. Service every 15 minutes will begin at 9:30 a.m. on Saturdays due to increased ridership. The northbound Saturday Route 94 trip leaving the Transit Gallery at 6:00 a.m. has been changed to Route 91 to extend the service to Alondra at Woodruff. See page 36 for details and schedule adjustments. Route 96 – 7th Street ZAP Resume school year schedule. See page 45 for details and route information. Line 100 – Carson / Spring Resume school year schedule with more frequent service. All short-turns have been removed and service extended to the end of the line. See page 46 for details and schedule adjustments. Line 110 – Broadway / Lakewood / Clark Resume school year schedule with more frequent service. See page 55 for details and schedule adjustments. 132 Resume school year schedule with more frequent service. See page 85 for details and schedule adjustments. Time Points – Please note that some time points may have changed in the guide to improve service. Detours – Up-to-date detour information is available throughout the year by visiting us at lbtransit.com or calling (562) 591-2301. TAP (Transit Access Pass) All LBT buses now accept TAP cards for fare payments. Each TAP card has an electronic chip inside; just load the type of pass or cash you want and the chip remembers it. Then simply tap your card each time you board, and the TAP validator will recognize your pass or deduct Stored Value (aka cash). TAP cards cannot be purchased or loaded on the bus. For more information, please visit taptogo.net or call 1.866.taptogo (1-866-827-8646). You Can Load your TAP card at the Same Location Where You Buy your TAP card: En línea en taptogo.net. (Su tarjeta será enviada por correo) 130 E. First St., Long Beach 90802 Centro de Información de Visitantes y LBT Plataforma de tren Metro (Pases LBT no disponible) E Money Express 4137 Gage Ave., Bell 90201 E Money Express 7705 Atlantic Ave., Cudahy 90201 E Money Express 12173 Carson St., Hawaiian Gardens 90716 Vermillion Drug 1942 E. Anaheim St., Long Beach 90813 Alondra Quick Check 15920 Downey Ave., Suite A-5, Paramount 90723 Continental Currency Services, Inc. #015 739 W. Rosecrans Ave., Compton 90222 Continental Currency Services, Inc. #274 13542 Lakewood Blvd. #F, Bellflower 90706 Continental Currency Services, Inc. #317 148 E. Compton Blvd., Compton 90220 Continental Currency Services, Inc. #408 1301 Long Beach Blvd., Long Beach 90813 Continental Currency Services, Inc. #414 335 E. 7th Street, Long Beach 90813 Continental Currency Services, Inc. #513 3461 Artesia Blvd., Long Beach 90805 Ralphs #58 3380 Los Coyotes Diagonal, Long Beach 90808 Ralphs #186 1930 N. Lakewood Blvd., Long Beach 90815 Ralphs #196 2250 E. Carson St., Long Beach 90807 Ralphs #251 2930 E. 4th St., Long Beach 90814 Ralphs #256 650 E. Carson St., Carson 90745 Dr. Martin Luther King Library 17906 S. Avalon Blvd., Carson 90746 Paramount Library 16254 Colorado Ave., Paramount 90723 One Stop Multi-Services 2456 Santa Fe Ave., Long Beach 90810 One Stop Multi-Services 11338 Atlantic Ave., Lynwood 90262 Community Check Cashing 5425 Atlantic Ave., Long Beach 90805 Reduced Fare TAP Cards: Seniors 62 or better, customers with disabilities, K-12 students, and college/vocational students may all be eligible to purchase reduced fare passes that can be loaded on TAP cards for discounted fares. To receive Reduced Fare TAP applications or learn more about Reduced Fare TAP cards, please visit taptogo.net/reducedfares or call 1.866.TAPTOGO (1-866-827-8646). LBT’s friendly transit advisors are also available by calling (562) 591-2301. How to Use a TAP Card: Simply tap your card on the TAP Mobile Validator on your left as you board the bus. Wait for the “beep” and green screen to indicate to the bus Operator your card is valid. Remember, you must tap your card each time you board the bus; you may not simply show it to the bus Operator. Transferring with TAP: If your trip requires you to transfer, please ask the bus Operator for a transfer and then deposit 50¢ in the fare box and the bus Operator will hand you a paper ticket. If you are transferring to Metro Rail, please pay 50¢ when boarding the bus and ask the Operator for a Rail Interagency transfer. 134 LBT Passes Loaded on TAP Day Pass $4.00 Reduced Fare Day Pass $2.50* † 5-Day Pass $18.00 5-Day Reduced Fare Pass $9.00* † 30-Day Pass $65.00 30-Day Reduced Fare Pass $24.00* 30-Day Student Pass $40.00** EZ Pass $110.00 Reduced Fare EZ Pass $42.00* l l l l l l l l l * Requires a senior or disabled TAP card ** Student TAP cards are valid only when accompanied by a current school ID ** Students must show current school ID when loading student passes. Passes from other local transit agencies loaded on TAP are not accepted on LBT buses except for EZ passes. College/Vocational students must be full-time with 12 units or more to get and use a College/Vocational TAP card Also available for purchase on bus as a magnetic pass † Senior or disabled ID required to purchase and use reduced fare passes on bus How to Ride the Bus Long Beach Transit (LBT) takes you practically anywhere you want to go in Long Beach any day of the week. Our friendly transit advisors are standing by to help you plan your trip. We’ll be happy to give you schedule and route information by calling (562) 5912301. Bus stops are located nearly every two blocks for your convenience. Best of all, with a regular fare of only $1.25 and even less for seniors and customers with disabilities, there’s no better way to get around town. Inside are complete maps and schedules for all routes, plus a lot of helpful information to make riding the bus as easy as possible. As you use the schedules, it is good to remember that heavy traffic, customer loads, adverse weather or other factors may prevent buses from running on time. We recommend that you allow extra travel time. Arrive at your stop early. Read the signs on the top of the bus above the windshield to make sure you board the right bus. The sign will give the final destination of the bus and the major streets where the bus travels. Be ready with your TAP card, pass or exact fare because like the bus Operators, the fare boxes don’t make change. When you see your bus approach, please stand near the bus stop sign. This lets your bus Operator know you want to catch the bus. If you are unable to stand, please signal the bus Operator to let him know that you want to catch the bus. Board the bus through the front door and tap your card, slide your pass or pay your fare. If you need to transfer to another transit agency to complete your one-way trip, please buy your interagency transfer when you pay your fare. Please check your pass/transfer before being seated to make sure it is correct. After you pay your fare, hold onto the handrails as you find a seat, as the bus may begin to move before you sit down. If you are disabled or a senior and need extra time boarding the bus, be sure to let the bus Operator know. Please remain seated and do not change seats while the bus is in motion. 136 As you prepare to exit the bus, signal the bus Operator about one block from your desired stop, that you want off by pulling the cord, or pressing the yellow strips along the side of the bus next to the window. Please remain in your seat or hold the handrail until the bus comes to a complete stop. After gathering your belongings, please exit through the rear door. Please be sure to hold the doors open while you’re exiting. The doors will close automatically after you release your hand. Carefully step off the bus onto the sidewalk. If you loaded your bike, be sure to tell the bus Operator you’re getting your bike, and exit from the front door. You and our bike racks can help reduce traffic and pollution. It’s true, and loading your bike on the bus is so easy! Take your bike to school to work, or the beach at no additional cost. All of our buses have three high-quality racks with easy to use instructions. It’s as easy as 1-2-3. Just follow the instructions on the bike rack. 1. Pull down the bike rack 2. Place your front tire where it says, “Place your front tire here.” 3. Pull the support arm over the top of the tire. Now, get on board! When exiting the bus, alert the bus Operator that you’ll be unloading your bike. Lift your bike off the rack; if there’s no other bike on the bus, please fold up the rack. Please go to www.lbtransit.com and click on Rider’s Guide for complete information. Customer Service Thank you for riding Long Beach Transit! Our friendly transit advisors are standing by to help you plan your next trip. We’ll be happy to give you schedule and route information and tell you exactly where the bus stops in your neighborhood. If you would like a transit guide mailed to you, just let us know. Call (562) 591-2301 Monday – Friday, 7 a.m. to 6 p.m. Saturday, 8 a.m. to 5 p.m. In Person: Long Beach Transit Administration Office 1963 E. Anaheim Street, Long Beach, CA 90813 Monday – Friday, 8 a.m. to 5 p.m. Passes are not sold at this location. First Street Transit Gallery The First Street Transit Gallery is a major transportation hub serving most of LBT’s bus routes, Metro Blue Line station, Metro buses, Amtrak buses, LAX FlyAway, Torrance and LADOT regional transportation services. Bike Station NORTH P D LBT’s Transit & Visitor Information Center Long Beach Transit Gallery Text for Next Bus Times Text LBT together with your bus stop ID number to 27299. Makukuha ang impormasyon sa wikang in Tagalog kapag hiniling. Mangyaring makipag-ugnayan sa amin sa (562) 591-8753 Like Us on facebook facebook.com/lbtransit 138 H G 1ST ST LONG BEACH BLVD F PROMENADE PINE AVE E OCEAN BLV D TRANSIT GALLERY- 8/16 Route Bus Stop 1........................................ D 21, 22................................ H 46, 121 W/B, 151 W/B...... B 51, 52................................G 61......................................G 71, 72................................ D 81...................................... H Internet: www.lbtransit.com 91, 92, 93, 94.................... E www.lbtransitespanol.com 111, 112............................ C 7 days per week, 24 hours per day. Online access to LBT route maps, schedules and the online trip planner. Click on the “Live Bus Tracking” tab. Choose “View Live Arrival Times” from the menu, and then make your selections to find the bus. A B C FIRST STREET TRANSIT GALLERY METRO STATION PACIFIC AVE Transit & Visitor Information Center 130 E. 1st Street on the First Street Transit Gallery Monday – Friday, 7 a.m. to 6 p.m. Saturday – Sunday, 9 a.m. to 6 p.m. • Route information • TAP information and pass loading • Bus pass sales (25-Ride Packs only) • Lost and found • ID card processing for seniors, and LBT dependents • Visa/MasterCard accepted • Public restrooms daily 5 a.m. to 1:30 a.m. Real-Time Bus Arrival Use TranSmart 24/7 to get real-time bus arrival information at every bus stop by calling (562) 591-2301 and follow the prompt to enter your 4-digit bus stop ID number located at the bottom right side of the bus stop sign. Route Bus Stop 121, 151 E/B...................... H 172, 173,174......................F 181, 182............................ B 191, 192............................ C Amtrak, Metro, Torrance, LADOT, LAX FlyAway....... A Passport (free downtown Long Beach)....................... P Title VI of the Civil Rights Act Long Beach Transit operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any person who believes she or he has been subjected to any unlawful discriminatory practice under Title VI may file a complaint with Long Beach Transit. For more information on Long Beach Transit’s Title VI program, and the procedures to file a complaint, contact Customer Service at (562) 591-8753, visit lbtransit.com/contact, or go to our administration office at 1963 E. Anaheim St., Long Beach, CA 90813. For more information, visit www.lbtransit.com. A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor – TCR, 1200 New Jersey Ave., SE, Washington, DC 20590. Bus Passes Day Pass $4.00 † Reduced Fare Day Pass* $2.50 TAP, Fares & Passes Long Beach Transit (LBT) has con- l verted to the TAP fare collection Day Passes are good for unlimited bus travel for system. TAP (Transit Access Pass) is one complete service day. easy and convenient to use. Simply 5-Day Pass $18.00 load the type of appropriate fare you l Reduced Fare 5-Day Pass * †$9.00 want on your TAP card, and then tap it 5-Day passes are good for unlimited bus travel for five each time you board the bus and enjoy the consecutive days from the first use. ride. To load your TAP card, please visit an LBT TAP sales location (locations listed below) 30-Day Pass** $65.00 or go to taptogo.net and follow the simple check out process l Reduced Fare 30-Day Pass*$24.00 under Fare Products. LBT still offers customers the choice of 30-Day passes are good for unlimited bus travel paying cash or buying a paper Day Pass or 5-Day Pass when for 30 consecutive days from the first use. boarding the bus. LBT fare boxes accept nickels, dimes, quarters, bills, dollar coins, and tokens, but no pennies. All fares Student 30-Day Pass **$40.00 are one-way and must be paid when boarding the bus. Fare Student 30-Day passes are good for unlimited bus boxes and bus Operators do not give change and all sales travel for 30 consecutive days from the first use. on the bus and pass sales locations are final; no refunds and Students must be prepared to present school ID no cash value. Please check your pass/transfer before being showing current school enrollment. College/Vocational students must currently be attending school with 12 or seated. Improper use of TAP cards or passes may result in the more units. confiscation of the card or pass. For more information about TAP, reduced fares and passes, call TAP at (866) 827-8646 or 25-Ride Pack***$31.25 call LBT at (562) 591-2301. The packs consist of 25 one-ride passes good for 25 Cash Fares individual rides on LBT. Regular Fare $1.25 Regular EZ Pass (Loaded on TAP card)$110.00 l Seniors 62 or better 60¢ Reduced Fare EZ Pass*(Loaded on TAP card)$42.00 l Customers with Disabilities 60¢ Must have a Reduced Fare TAP card to purchase and use a Reduced Fare EZpass). EZpasses are available at LBT Medicare card holders 60¢ TAP retail locations, Metro retail locations, and taptogo.net. Good for reduced cash fares only with photo ID * Requires a senior or disabled TAP card. ** Pass must be loaded on TAP cards – See list of LBT TAP retail Veteran ID (Service Connected only) 60¢ locations or visit taptogo.net. Interagency Transfers 50¢ *** Passes available at the Transit & Visitor Information C enter at 130 l l l l Transfers must be purchased when you pay your fare. Please check your transfer before taking your seat. If you are transferring to Metro Rail, please pay 50¢ when boarding the bus and ask the Operator for a Rail Interagency transfer. l Requires accepted ID Free Customers in Wheelchairs Children 4 years and younger. Proof of age may be required. Legally Blind LBT Legally Blind ID is required to ride LBT buses for free. Call (562) 591-8753 for information and to receive a Legally Blind ID application. Access Services Personal Care Attendants (PCAs) are not eligible to ride free on LBT buses. The Rider Relief Transportation Program (RRTP) provides fare subsidy coupons to eligible customers who purchase weekly or monthly passes. RRTP subsidy coupons are available to Los Angeles County residents whose household income levels meet specific criteria. Call (562) 806-0250 for information. 140 E. 1st Street in downtown Long Beach and Vermillion Drug. Also available for purchase on bus. † Senior or disabled ID required to purchase and use reduced fare passes on bus LBT TAP Retail Locations LBT offers many retail locations to purchase TAP cards, add Stored Value (aka cash) and add passes: LB Transit & Visitor Info Center 130 E. 1st St., Long Beach Metro train platforms (LBT passes not available on platforms) E Money Express: 4137 Gage Ave., Bell, 7705 Atlantic Ave., Cudahy, 12173 Carson St., Hawaiian Gardens Vermillion Drug 1942 E. Anaheim St., Long Beach Alondra Quick Check 15920 Downey Ave., Ste. A-5, Paramount Continental Currency Services: #015 739 W. Rosecrans Ave., Compton #274 13542 Lakewood Blvd. #F, Bellflower #317 148 E. Compton Blvd., Compton #408 1301 Long Beach Blvd., Long Beach #414 335 E. 7th Street, Long Beach #513 3461 Artesia Blvd., Long Beach Ralphs: #58 3380 Los Coyotes Diagonal, Long Beach #186 1930 N. Lakewood Blvd., Long Beach #196 2250 E. Carson St., Long Beach #251 2930 E. 4th St., Long Beach #256 650 E. Carson St., Carson Dr. Martin Luther King Library 17906 S. Avalon Blvd., Carson Paramount Library 16254 Colorado Ave., Paramount One Stop Multi-Services 2456 Santa Fe Ave., Long Beach 11338 Atlantic Ave., Lynwood Community Check Cashing 5425 Atlantic Ave., Long Beach Please visit lbtransit.com for updated TAP retail locations. Reduced Fares Tarifas Reducidas All customers boarding with a discounted fare or pass must be prepared to show accepted identification listed on this page. LBT reserves the right to check IDs and passes at any time. Please have exact change or your pass ready when you board the bus. All fares are one-way and must be paid when boarding the bus. Fare boxes accept bills and coins; but like the bus Operators, they don’t make change and all sales on the bus and pass sales locations are final; no refunds and no cash value. Please check your pass/transfer before being seated. Improper use of TAP cards or passes may result in revocation or confiscation of the card or pass. For more information about reduced fares, call (562) 591-2301. Acceptable Reduced Fare ID Cards Todos los pasajeros que abordan con una tarifa de descuento o pase debe estar preparado para mostrar una identificación aceptada notada en esta página. LBT se reserva el derecho de pedirle la identificación elegible en cualquier momento. Por favor tenga el cambio exacto o su pase listo cuando aborde el autobús. Todas las tarifas son de ida y deben ser pagadas al subir al autobús. Farebox acepta billetes y monedas, pero al igual que los conductores, no hacen cambio. Todas las ventas en el autobús y en nuestros puntos de venta son finales. No se aceptan devoluciones. No hay valor en efectivo. Compruebe su pase de transferiencía antes de sentarse. El uso inadecuado de tarjetas TAP o pases puede resultar en la revocación o la confiscación del tarjeta o pase. Para obtener más información acerca de tarifas y pases reducidos, llame al (562) 591-2301. Senior Citizen Age Identification: (Must be at least 62 to qualify for reduced fares and passes) Valid Driver’s License California DMV IdentificationCard LBT Senior ID Metro Senior TAP Card OCTA Senior Reduced Fare ID Disabled ID’s: LACTOA Disabled TAP Card OCTA Disabled ID Access Card (PCAs do not ride free on LBT buses) Student IDs: (Must be a current student) • Students with a current student ID may purchase and/or use a K-12 or College/Vocational Student TAP card loaded with a reduced fare 30-Day Student Pass. College/ Vocational students must be full-time students carrying at least 12 units to load and use a reduced-fare 30-Day Student Pass on a Student TAP card. • Student Passes or IDs are not valid for reduced cash fares. Children: • Children 4 years and younger ride free. Proof of age may be required. Not Accepted for Reduced Fares: NO • Medi-Cal ID card • Social Security card • Note from doctor • VA card (only VA cards that say “Service Connected” are valid for reduced fares & passes) • Any other form of identification or documentation that is not indicated above Disabled ID information is available at: • Long Beach Transit (562) 591-2301 • Metro (213) 680-0054 • OCTA (800) 636-7433 • Access (800) 827-0829 142 Service Connected Veteran ID Card LBT Legally Blind Card (Call 562-591-8753 to receive a Legally Blind ID application) Passport Medicare Card (Good for reduced cash fares only with photo ID) Credenciales estudiantiles: (deben mostrar su credencial actual) • Estudiantes con identificación de estudiante actual pueden comprar y/o utilizar TAP para estudiantes K-12 o College/Vocational con pase reducido de 30 días para estudiante. Los estudiantes Colegio/Vocacional deben ser estudiantes de tiempo completo que presenten al menos12 unidades para poder cargar y utilizar un pase de 30 días reducido en un tarjeta TAP estudiantil. • Pases para estudiantes no son válidos para tarifa reducida en efectivo. Niños: • Los niños de 4 años y menores pueden viajar gratis en los autobuses de LBT. Prueba de edad puede ser necesaria para viajar gratis No son honrados para pasajes reducidos: • Tarjeta de Medi-Cal • Tarjeta de Seguro Social • Nota de médico • Tarjeta de VA (sólo las tarjetas que dicen “Service Connected” son válidos para pasaje y tarifa reducida) • Cualquier otra forma de identificación o documentación que no se ha indicado anteriormente Información para credencial disponible en: • Long Beach Transit (562) 591-2301 • OCTA (800) 636-7433 • Access (800) 827-0829 • Metro (213) 680-0054 Interagency Transfers & EZ Pass Interagency transfers must be purchased when you pay your fare. All sales at the farebox are final. Please check your pass/transfer before taking your seat. • An Interagency Transfer is issued for 50¢ upon receipt of adequate cash fare or a valid pass. • Interagency Transfers issued by LBT are not valid for use as a transfer to another LBT bus. • Only one Interagency Transfer is issued per each paid fare to complete a one-way trip. • Interagency Transfers are not sold to customers who ride free; for example, wheelchair or blind customers. Passport customers riding for free will not be sold a transfer. • Interagency Transfers are used to transfer between the following transit companies and Long Beach Transit: LACMTA, LADOT, Compton Renaissance Transit System, Torrance Transit, Norwalk Transit, and the Carson Circuit. Valid Metro fare media must accompany any Metro to Muni transfer to be valid. • Interagency Transfers issued by the above transit carriers are accepted on LBT buses as long as the time, date & direction of travel (one-way) are valid. • Interagency Transfers are valid only where both agencies connect. • To transfer from Metro Rail, please secure a Metro to Muni transfer while on the train platform. • OCTA does not issue Interagency Transfers, but accepts LBT’s Interagency Transfers. LBT accepts OCTA’s Day Passes for one ride at the point of connection in lieu of an Interagency Transfer. No other OCTA fare media will be accepted. • If you are transferring to Metro Rail, please pay 50¢ when boarding the bus and ask the Operator for a Rail Interagency transfer. L.A. County EZ Pass is honored by most transit agencies in Los Angeles County. The regional EZ Pass provides riders who regularly use two or more transit systems with a common “currency” that simplifies their commute. The EZ Pass speeds boardings and eliminates the need for transfers and tickets. To board LBT buses with an EZ Pass, you must have a current EZ Pass loaded on your TAP card. Use the EZ Pass transit pass all month long on LBT, Metro, LADOT, Torrance, Norwalk, Compton Renaissance, Antelope Valley, Big Blue Bus, Palos Verdes Peninsula, Pasadena Arts, Culver City, Foothill, Gardena, Montebello, Santa Clarita and more. Please call TAP at (866) 827-8646 for complete program information. Regular EZ Pass* (Must have TAP card)..................$110.00 Reduced Fare EZ Pass* (Must have Reduced Fare Tap Card)……...............$42.00 *On sale 25th–10th of current month Las Transferencias entre Agencias y Calcomanías pare el Pase EZ Boletos de Transferencia deben adquirirse al momento de pagar su pasaje. Todas las ventas en la caja de cobro son finales. Por favor, verifique su boleto antes de tomar su asiento. • El Transbordo Interagencia (Interagency Transfer) se emite por 50¢ al recibirse un pasaje en efectivo o un pase válido. Solamente se venderá un boleto por tarifa pagada para completar un viaje sencillo. • Los boletos de transbordo interagencias no se venderán a los pasajeros que viajan gratis, por ejemplo, los pasajeros en sillas de ruedas y pasajeros legalmente ciegos, y no se venderan a pasajeros viajen gratis en el Passport. • Los transfer de interagencia se utilizan para transferir entre las siguientes empresas de tránsito y Long Beach Transit: LACMTA, LADOT, Compton Renaissance Transit System, Torrance Transit, Norwalk Transit y Carson Circuit. Tarifas válidas de Metro deben acompañar cualquier Metro to Muni transfer. • Los boletos de Transbordo Interagencia emitidos por las agencias de transporte arriba mencionadas se aceptarán en LBT, con tal de que sea válida la hora, fecha y sentido (un solo sentido) del viaje. Y se use donde las dos agencias cruzan. Para transferir del tren Metro, asegure que tenga su transfer Metro to Muni que se compra en la plataforma del tren. • OCTA no emite transfer de interagencia, pero acepta transfer de interagencia de LBT. LBT solamente acepta el pase de día de OCTA para transferirse, sólo en punto de conexión de las dos agencias. No se aceptarán otros medios de tarifas de OCTA. • Los boletos de Transbordo Interagencia no son válidos para transbordar a otro autobús de LBT. • Si va a transferir al tren Metro, por favor pague 50¢ cuando suba al autobús y pida al Operador un transfer interagencial para el tren. Pase EZ del Condado de L.A. es honrado por la mayoría de las agencias de transporte en el Condado de Los Angeles. El pase EZ regional ofrece a pasajeros que utilizan regularmente dos o más sistemas de transporte una “moneda” común que simplifica su viaje. El pase EZ simplifica su abordaje y elimina la necesidad de traslados y cupones. Usted debe comprar o tener una tarjeta TAP. Utilice el pase EZ todo el mes en LBT, Metro, LADOT, Torrance, Norwalk, Compton Renaissance, Antelope Valley, Big Blue Bus, Palos Verdes Peninsula, Pasadena Arts, Culver City, Foothill, Gardena, Montebello, Santa Clarita y muchos más. Llame a TAP al (866) 827-8646 para obtener información completa del programa. Regular Pase EZ* (Debe tener su tarjeta TAP)..........$110.00 Tarifa Reducida Pase EZ* (Debe tener su tarjeta TAP reducida)……................$42.00 *A la venta del 25–10 del mes. 143 Disabled Customer Services Long Beach Transit is Fully Accessible. All LBT buses Long Beach Transit Dial-A-Lift (DAL) is a curb-to-curb, shared-ride transit service exclusively for persons 18 and vessels are wheelchair accessible. Customers in years or older, who are unable to use the LBT bus system. wheelchairs ride free aboard all LBT buses. Customers can Residents of Long Beach, Lakewood or Signal Hill, who use the wheelchair ramps at all boarding locations with the are permanently mobility impaired and unable to use LBT’s exception of those listed below. Each bus has two wheelfixed-route bus system, are eligible to apply for memberchair positions. If they are both occupied, our bus Operaship with DAL. The DAL fare is $2.00 each way. Applicants tors will stop and let you know that the wheelchair positions may apply for DAL membership by calling Long Beach are full. During the trip, wheelchairs must be secured with Transit DAL at (562) 591-8753 or sending text to the restraint equipment provided. A seatbelt, in addition to (562) 599-1843. the chair restraint, is available upon request. Any item that Access Services is a curb-to-curb, shared-ride shuttle prevents the safe securing of a wheelchair on the bus is service operating in most areas of Los Angeles County. not permitted. This includes all personal items. Wheelchairs Access Services operates a small fleet of buses, minivans must have all items stowed or placed in a way that will and taxis throughout the greater Los Angeles area. Fares not obstruct the bus Operator from properly securing the are distanced-based and range from $2.25 to $3.00 for wheelchair. each one-way trip. Applicants may apply to be an Access Segways that are used as a disability mobility device member by calling (800) 827-0829, TDD (800) 827-1359, or should be secured and customers cannot remain standsending email to [email protected]. Note: Access members ing on the Segway while the bus is in motion and must pay are eligible to ride LBT buses for free with a current Access appropriate fare. For those who are unable to use LBT’s membership card. Personal Care Attendants (PCAs) are not fixed-route service for their transportation needs, Access eligible to ride free on LBT buses. Services, the ADA complementary paratransit service, LACTOA Disabled TAP Card program makes it easy for may be what you’re looking for. To schedule an appointcustomers with disabilities to qualify for reduced fares with ment for an in-person assessment with a professionally most Los Angeles County transit Operators (except Dial-Atrained analyst to determine your eligibility for paratransit Lift services). If applicant has a qualifying medical disability, services, call Access Services at (800) 827-0829, TDD then he/she may request a doctor or other certifying (800) 827-1359. Personal Care Attendants (PCAs) are not professional to complete and sign the eligibility form. Call eligible to ride free on LBT buses. (213) 680-0054 for eligibility requirements and/or to receive an application form. Applications are also available at The following boarding locations are not wheelchair http://taptogo.net/reducedfare.php or visit TAP online at accessible: www.taptogo.net. Or, call our Customer Service department • 7th Street @ CSULB, westbound (Route 81) at (562) 591-2301 and we’ll be happy to mail you an • Broadway @ Temple Ave., NE corner (Routes 111, 112) application. • Marina Drive @ Marina Drive, NW corner (Route 131) • Pacific Coast Hwy. @ Grand Ave., SE corner Customers with Disabilities may be eligible to ride all LBT • Daisy @ Del Amo, SW corner buses with a LACTOA disabled TAP card or discounted fare or pass. Proper identification is required at the time of Legally Blind customers may be eligible to ride free boarding for all customers traveling with a discounted fare. aboard all LBT buses. To qualify for an LBT Legally Blind LBT honors the following disabled ID’s for discounted fares: ID, call us at (562) 591-2301 and we’ll be happy to mail LACTOA Disabled TAP Card (213) 680-0054 you a form for your doctor to fill out. After completing this OCTA Disabled ID (800) 636-7433 application, call LBT’s Eligibility Analyst to schedule your inService Connected Veteran ID Card person application review and training at (562) 591-8753. Medicare Card The Blind ID card costs $2.00 and is the only form of ID Veterans ID that state Service Connected below the photo that is valid to ride LBT buses for free. ID are good for discounted cash fares (60¢) and reduced Walkers are a mobility device and should be folded and fare disabled passes. For information about service constored out of the aisle and kept secure by the customer nected military IDs, please contact your local Veteran Affairs while on the bus. If necessary, an available wheelchair office. securement area may be used. Bus Operators have the Service Animals shall be allowed on the bus. All other discretion to determine if there is room to safely accommoanimals must be kept in closed carriers on the floor out of date a walker on the bus should the wheelchair securethe aisle, or in closed carriers on the customer’s lap. ment area not be available. 144 Tips for a Smooth Ride • • • • • • • • • • • • • • • Arrive at the bus stop early. Smoking or vaping is not allowed within 20 feet of a bus stop. Smoking or vaping is not allowed on the bus. Stand back from the curb until the bus makes a complete stop. Never run after a bus that is leaving a stop. If the bus has begun its departure, the bus Operator cannot stop in the traffic lane to board customers. When the wheelchair ramp is lowered, please wait for bus Operator instructions before boarding. Have exact change, TAP card, or your bus pass ready (bus Operators do not make change). Have your ID ready if you are traveling with a reduced fare pass or cash. Have strollers folded up and ready to carry on board. Strollers must be kept out of aisles and exits. Children are not allowed in strollers while on the bus. Throw away disposable drinks and trash before boarding the bus. Consumable liquids brought on the bus are to remain in threaded, sealed containers. Stay behind the yellow line on the floor behind the driver at all times. Please don’t distract the bus Operator or other customers with unnecessary conversation, yelling, or causing a commotion on the bus. Board the bus in an orderly manner, using handrails for safety. Take a seat as quickly as possible after boarding the bus. Never stand or sit in any of the bus stairwells. Priority Seating • Front seats are designated as priority seating for senior citizens or customers with disabilities. Bus Riding Etiquette • Listen to all electronic devices with earphones. • Earphones must be used at a volume that cannot be heard by the bus operator or other customers. • Open food and drink are not allowed on the bus. • Foul and abusive language will not be tolerated. • Unruly behavior will not be tolerated. • Loud and disturbing noise is prohibited. • Tampering with buses or bus stops is not allowed. • All buses and bus stops are non-smoking and nonvaping areas. • Seating is for customers only. Bags, purses, backpacks, etc., must be kept on laps, not seats. 146 • • • • • • • • • Watch small children at all times and never allow them to stand on the seat. Service animals shall be allowed on the bus. Pets are only allowed on the bus if they are in an enclosed animal carrier on your lap or on the floor. Surfboards less than 6 feet may be taken on the bus and shall be kept out of aisles and exits. Transporting of recycling materials that are oversized, foul smelling, or contain liquids are not permitted on the bus. Hazardous materials may not be brought on board, for example, car batteries or gasoline. Carts & other items that are not offensive to other customers or won’t restrict movement on the bus will be permitted when it is safe. These items must be placed in a way that does not interfere with the operation of the vehicle. Items cannot obstruct aisles or exits. You may be asked to fold your cart. Fold-up style bicycles, scooters and strollers are allowed when folded and kept out of aisles/exits. Shirts and shoes are required. Exit the Bus Safely • Signal that you want off the bus by pulling the cord, or pressing the yellow strips along the side of the bus next to the window. • Please use the rear door to exit whenever possible. • If you boarded with a bike, be sure to tell the bus Operator you’re getting your bike before you get off the bus. • Always hold the rear door open when leaving, especially for small children. Once released, the doors close automatically. • After you get off the bus, stand back and wait for the bus to leave before crossing the street. Security First • All LBT buses have live recording security cameras designed to improve security on our buses and at our bus stops. • Our team of dedicated Long Beach Police Transit Enforcement Officers is committed to your safety and security. • Please notify your bus operator or contact LBT Customer Service at (562) 591-2301 if you have any concerns, comments or suggestions. Need Extra Room for your Small Cart? • We now have extra room for your small cart, walker, suitcase, or stroller on all CNG buses. • Simply pull the lever out and pull up the seats in the second forward-facing row on the bus Operator’s side. Popular Destinations / Destinos Populares Long Beach Destinations Here is a list of major destinations and the LBT routes serving them. Destinos de Long Beach Aquí está una lista de los principales destinos y las rutas de LBT que los sirven. Schools / Escuelas Artesia High 173-191 Bellflower High 92 Cabrillo High 171-191-192 Cerritos College 172-173 Compton College 51-61 CSULB 81-90s-121-171-173 DeVry University 111-131 Gahr High School 172-173 Jordan High 61-72 Lakewood High 91-92-103 L.B. City College LAC 93-101-103-112-176 L.B. City College PCC 71-72-171-172-173-176 Mayfair High 92 Millikan High 102-104-172 Poly High 61-71-72-171-172-173 Renaissance High 46-51-52-91-92-93 St. Anthony High 90s St. Joseph High 92-192 Wilson High 45-46-81-90s-111-112 Work / Trabajo Boeing 101-103-111 Civic Center Bellflower 91-92-93 Civic Center Lakewood 93-103-112-191 Civic Center Long Beach ALL* Civic Center Signal Hill 21-22 County Social Services Center 52 DMV Bellflower 91-93 DMV Compton 51-52-61 DMV Long Beach 102-104-111-131 Downtown Long Beach ALL* Employment Development Dept. 61-101-103-131 Federal Bldg. 121 L.B. Senior Center 71-72-151 LBT Administration Office 21-22-45-46 Queen Mary Passport Weingart Senior Center 93-103-111-112 World Trade Center 121 *Except 101, 102, 103, 104, 131, 171 & 176 148 Hotels / Hoteles Beach Plaza Hotel 21-22-121 Best Western at Convention Center 61-121 Best Western Golden Sails 121-131-171 Best Western of L.B. 51-52-171-172-173-174-176 Comfort Inn 51-52-102-104 Courtyard by Marriott ALL* Extended Stay America 102-104-111-112 Hilton 121 Holiday Inn Downtown L.B. 111-112 Holiday Inn L.B. Airport 102-104-111-112-176 Hotel Maya Passport Hotel Current 45-46-171 Hotel Queen Mary Passport Hyatt Regency Passport Hyatt The Pike Passport Marriott 102-104-111-176 Quality Inn 131-171-172-173-174 Renaissance ALL* Residence Inn Passport Roadway Inn 61-121 Seaport Marina 121-131-171 Super 8 91-92-93-96-171 Travel Lodge Downtown L.B. 61 The Varden 151-182 Westin ALL* Shopping / Centros Comerciales Belmont Shore 121-131 Bixby Knolls Center 61 City Place ALL* Costco Lakewood 93-103-111-112-191 Costco Signal Hill 21-22-102-104 Downtown Bellflower 91-93 Downtown Long Beach ALL* K-Mart Bellflower 91-93-102-104 Lakewood Center Mall 93-103-111-112-176-191 Los Altos Market Center 90s-172 Los Cerritos Center 172-173-192 Marina Pacifica 121-131-171 Market Place 121-131-171 Pike Outlets Passport Shoreline Village Passport Target Atlantic 61-101-103 Target Bellflower Blvd. 90s-172 Target Cherry Ave. 21 Towne Center 101-102-173 Wal-Mart Carson St. 22-101-103 Popular Destinations / Destinos Populares Fun / Lugares de Entretenimiento Alamitos Bay Landing 131-AquaLink AMC Theaters Marina Pacifica 121-131-171 Aquarium of the Pacific Passport Beaches 21-22-121-131-171 Belmont Pier 121-131 Belmont Shore 121-131 Bicycle Rentals/Bike Station in Downtown L.B. ALL* Bixby Park 20s-111-112-121 Catalina Landing 121 Carpenter Performing Arts Center 173 Cerritos Center Theaters 172-173-192 Cesar Chavez Park 151 Convention Center ALL* CSULB: The Pyramid 90s-121-171-173 Downtown Long Beach ALL* Downtown Marina Passport Earl Burns Miller Japanese Garden 90s-121-171-173 East Village Arts District 51-52-71-72-90s-121 Edwards Theater at Towne Center 101-102-104-173 El Dorado Park and Nature Center 102-104-173 Jose Del Valle Park 92 Japanese Garden at CSULB 90s-121-173 Heartwell Park 91-92-93-101-103-112-172 Helicopter Rides Passport Houghton Park 61 Lakewood Center Theaters 93-101-103-111-112-191 Marina Pacifica 121-131-171 Marine Stadium 151 Market Place 121-171 Naples Island 121-131 Pierpoint Landing Passport The Pike at Rainbow Harbor Passport Pine Square Theaters ALL* Queen Mary Passport Rancho Los Alamitos 81 Rancho Los Cerritos 51-52 Recreation Park 45-46-81-90s Retro Row 151 Scherer Park 61-191 Seal Beach 131-171 Shoreline Village Passport Terrace Theater ALL* Towne Center 101-102-104-173 UA Theaters Cerritos 172-173-192 UA Theaters Market Place 121-131-171 Museums / Museos L.B. Museum of Art 121 Museum of Latin American Art (MOLAA) 70s-90s Rancho Los Alamitos 81 Rancho Los Cerritos 51-52 University Art Museum 90s-121-171 Great Places to Eat / Buenos Lugares para Comer Alamitos Bay Landing 131 Belmont Shore & Pier 121-131 Bixby Knolls 61 Downtown Long Beach ALL* East Village Arts District 70s-151 Marina Pacifica 121-131-171 Market Place 121-131-171 Pike at Rainbow Harbor Passport Queen Mary Passport Restaurant Row Lakewood 93-103-111-112-176 Retro Row 151 Shoreline Village Passport Local Night Life / Lugares Nocturnos Locales Belmont Shore 121-131 Downtown Long Beach ALL* Pike at Rainbow Harbor Passport Shoreline Village Passport Regional Attractions / Atracciones Regionales Catalina www.catalinaexpress.com Disneyland www.disneyland.com Getty Museum www.getty.edu/visit/hours Griffith Observatory www.griffithobservatory.org Hollywood Walk of Fame www.hollywoodchamber.net Huntington Library & Museum www.huntington.org Knott’s Berry Farm www.knotts.com Legoland www.california.legoland.com Los Angeles Zoo www.lazoo.org Six Flags Magic Mountain www.sixflags.com Universal Studios Hollywood www.universalstudioshollywood.com *Except 101, 102, 103, 104, 131, 171 & 176 149 Community Resources / Recursos Comunitarios Long Beach Transit Information................(562) 591-2301 Long Beach Transit Administration Offices.(562) 591-8753 Long Beach Transit Lost & Found.............(562) 591-8753 Long Beach Transit Dial-A-Lift...................(562) 591-8753 .........................................................or text (562) 599-1843 Long Beach Transit Job Line.....................(562) 489-8464 Long Beach Transit (TTY)............................................. 711 TAP..............................................................(866) 827-8646 Local Transit Agencies / Agencias Locales de Transporte Bellflower Bus.............................................(562) 865-7433 Carson Circuit.............................................(310) 225-2545 Catalina Express........................................(800) 995-4386 Cerritos on Wheels.....................................(562) 928-4269 Downey Link...............................................(562) 529-5465 Lakewood Dash.........................................(562) 924-0149 L.A. Dept. of Transportation (LADOT).......(310) 808-2273 LACMTA (Metro).................................. (323) go-metro/511 Norwalk Transit...........................................(562) 929-5550 Orange County Transit (OCTA)..................(800) 636-7433 Paramount Neighborhood Shuttle.............(562) 981-6300 Torrance Transit..........................................(310) 618-6266 City of Long Beach General Information...................................(562) 570-6555 Police (Non-Emergency)...........................(562) 570-7260 Code Enforcement.....................................(562) 570-6421 Animal Control............................................(562) 570-7387 Public Works...............................................(562) 570-6383 Trash Containers........................................(562) 570-2876 Health & Human Services..........................(562) 570-4000 Graffiti Removal..........................................(562) 570-2773 Parks, Recreation & Marine.......................(562) 570-3170 Public Libraries...........................................(562) 570-3100 Transportation Services / Servicios de Transporte Long Beach Airport....................................(562) 570-2600 Super Shuttle..............................................(562) 782-6600 Yellow Cab..................................................(562) 435-6111 Greyhound..................................................(800) 231-2222 Amtrak.................................... (800) USA-RAIL (872-7245) Access Services.....(800) 827-0829, TDD (800) 827-1359 LAX..............................................................(310) 646-5252 LAX FlyAway...............................................(866) 435-9529 Metro Rail consisting of six separate lines (the Blue, Red, Purple, Green, Gold and Expo lines) connects with other Metro rail systems.............. (323) GO-METRO (466-3876) 150 City Halls Artesia.........................................................(562) 865-6262 Bellflower....................................................(562) 804-1424 Carson........................................................(310) 830-7600 Cerritos.......................................................(562) 860-0311 Compton.....................................................(310) 605-5500 Downey.......................................................(562) 904-7280 Gardena......................................................(310) 217-9500 Hawaiian Gardens.....................................(562) 420-2641 Lakewood...................................................(562) 866-9771 Long Beach................................................(562) 570-6967 Norwalk.......................................................(562) 929-5772 Paramount..................................................(562) 220-2000 Seal Beach.................................................(562) 431-2527 Signal Hill....................................................(562) 989-7300 Torrance......................................................(562) 328-5310 Libraries / Bibliotecas Bus Route Alamitos.................................................................21-22 Bach.......................................................................91-93 Bay Shore.......................................................... 121-131 Brewitt....................................................................45-46 Burnett.........................................................................61 Dana............................................................. 61-101-103 El Dorado................................................... 102-104-173 Harte .............................................................100s-190s Iacoboni Lakewood.......................93-103-112-176-191 Los Altos .................................................................. 90s Main Branch Long Beach.......................................ALL* Mark Twain.............................................................45-46 North Branch .........................................................71-72 George Nye Jr. ................................................. 172-191 *Except 101, 102, 103, 104, 131, 171 & 176 Medical / Centros Médicos Bus Route Coast Plaza Doctor’s Hospital.......................... 172-173 Community Hospital.................... 171-172-173-174-176 Harriman Jones Medical Clinic...........102-104-111-131 Health Dept.........................................102-104-111-131 Kaiser Medical....................................171-172-173-174 Lakewood Regional Medical Center....22-111-112-192 Memorial Medical Center.......................51-61-101-103 Pacific Hospital........................... 101-102-103-104-182 St. Mary Medical Center........................................61-81 Talbert Medical Alamitos..........................................151 Talbert Medical Palo Verde............................... 102-172 VA Medical Center................................ 121-81-90s-171