Blue Cross Community Integrated Care Plan (ICP) SM Summary of Benefits January 1, 2015 - December 31, 2015 Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), an Independent Licensee of the Blue Cross and Blue Shield Association. ILICPSB15 Approved 02202015 227603.0115 Summary of Benefits Thank you for your interest in Blue Cross Community ICP. Our plans are offered by Blue Cross and Blue Shield of Illinois. This Summary of Benefits tells you some features of our plan. It doesn’t list every service that we cover or list every limitation or exclusion; and all services must be medically necessary. We are open between 8 a.m. to 8 p.m. local time, seven days a week from October 1 to February 14. From February 15 to September 30 we are open 8 a.m. to 8 p.m. Central time, Monday through Friday. Alternate technologies (for example, voicemail) will be used on the weekends and Federal holidays. The call is free. Where is Blue Cross Community ICP Available? Llame al 1-888-657-1211 TTY/TDD 711. Estamos abiertos de 8 a.m. a 8 p.m., hora central, los siete días de la semana del 1 de octubre al 14 de febrero. Durante el 15 de febrero al 30 de septiembre, estamos abiertos 8 a.m. a 8 p.m., hora central, lunes a viernes. Se usará tecnologías alternas (por ejemplo, correo de voz) durante los fines de semana y feriados. La llamada es gratuita. The service area for Blue Cross Community ICP includes Cook, DuPage, Kane, Kankakee, Lake, and Will counties. Who is Eligible to Join Blue Cross Community ICP? You can join Blue Cross Community ICP if you are: • Age 65 or older, or have a disability and over age 19 • Receiving Medicaid but not eligible for Medicare • Living in Cook, DuPage, Kane, Kankakee, Lake, Will counties. Do You Have Questions? Here are some numbers to call for more information: Blue Cross Community ICP Member Services If you have any questions about the plan, or if you need an interpreter or translation help with this document, please contact Member Services. Call toll-free 1-888-657-1211 • TTY/TDD 711 Illinois Client Enrollment Services For questions about enrolling call: 1-877-912-8880 (TTY: 1-866-565-8576) Website: www.enrollhfs.illinois.gov Other Languages: You can get this document in Spanish, or speak with someone about this information in other languages for free. Call 1-888-657-1211 TTY/TDD 711. The call is free. You can also call Member Services, toll free, to request this information in other alternative formats such as Braille, Large Print and other forms. Usted puede obtener este documento en español o hablar con alguien, de forma gratuita, acerca de esta información en otros idiomas. Llame al 1-888-657-1211 TTY/TDD 711. La llamada es gratuita. Usted también puede llamar al Servicio para Miembros, de forma gratuita, para solicitar esta información en otros formatos alternos tales como en Braille, en letra grande y de otras maneras. 1 Blue Cross Community Integrated Care Plan (ICP) Benefit Category Copay ICP Benefit Limit/Exclusions Abortion $0 Advanced Practice Nurse Services Ambulatory Surgical Treatment Center Service Audiology Services Chiropractic Services $0 $0 No Yes $0 $0 No No Dental Services, including Oral Surgeons Emergency Dental Services Emergency Transportation/Ambulance Early Periodic Screening, Diagnosis and Treatment (EPSDT) Services Family Planning Services and Supplies $0 $0 $0 $0 FQHCs, RHCs and other Encounter Rate Clinic Visits Hearing Aids and Batteries $0 Home Health Agency Visits $0 Hospital Emergency Room Visits Hospital Inpatient Services Hospital Ambulatory Services Laboratory and X-ray Services $0 $0 $0 $0 Medical Supplies and Equipment $0 2 $0 $0 Covered when mother’s life is endangered, result of rape or incest. Provider Must Obtain Prior Authorization Yes Covered for enrollees under age 21. Covered for enrollees under age 21. Including but not limited to: • Doctor visit • Birth Control • Family Planning and Education No No No No No No One hearing aid/ear every three years. Batteries limited to 32 per 60 days. For non-waiver services, coverage is limited to post-hospitalization care. Hearing aids require prior authorization; batteries do not require prior authorization No No Yes Yes Yes, under certain circumstances. Genetic testing requires prior authorization. Hi tech radiology (MRI, CT, PET, etc.) requires prior authorization. Yes, under certain circumstances. Summary of Benefits Benefit Category Copay ICP Benefit Limit/Exclusions Mental Health (Behavioral Health) Services Nursing Care $0 Nursing Facility Services Optical Services and Supplies $0 $0 Optometrist Services Palliative and Hospice Services Pharmacy Services and Prescription Drugs Physical, Occupational and Speech Therapy Services $0 $0 $0 Physician Services Podiatric Services Post-Stabilization Services Practice Visits for Enrollees with Special Needs to the Dentist Prosthetics and Orthotics Radiology Services Renal Dialysis Services Respiratory Equipment and Supplies Subacute Alcoholism and Substance Abuse Services, Day Treatment (Residential) and Day Treatment (Detox) $0 $0 $0 $0 Evaluation and re-evaluation do not require prior authorization. All other physical, occupational, and speech therapy services require prior authorization. No No No No $0 $0 $0 $0 $0 No No Yes Yes, under certain circumstances. Yes, under certain circumstances. $0 $0 Includes Inpatient, counseling, prescription drugs. Covered for Enrollees under age twenty-one (21) not in the HCBS Waiver for individuals who are MFTD or for enrollees under 21 transitioning from a hospital to home placement or other setting. Provider Must Obtain Prior Authorization Yes, under certain circumstances. One pair of eye glasses every two years. (*Also, see Added Benefits below) One eye exam per year. Quantity limits may apply. Yes No No Yes Yes 3 Blue Cross Community Integrated Care Plan (ICP) Added Benefits The below are “Added Benefits” which are benefits you receive in addition to your standard benefits above. No copays • $0 for doctor visits • $0 for emergency room (ER) visits • $0 for prescriptions Cell Phone You may qualify for a free cell phone to call your doctor, care coordinator, or 911 emergency services. Transportation In addition to the standard benefit of transportation to covered services, as an added benefit you may also get transportation to the pharmacy after a provider appointment. Prescriptions • 90-day supply mailed to your home • Medicaid’s four prescription limit per month does not apply Dental The following are additional dental benefits: • Two oral exams each year • Two preventative cleanings each year • One set of x-rays per year Also, eligible pregnant women can get these additional dental services prior to the birth of their babies: • Periodic oral examination • Teeth cleaning • Periodontal work *Some limits apply to the general dentistry above. For members with special needs, we cover practice visits to the dentist. 4 Optical (Vision) As part of your standard benefit, you receive one pair of eyeglasses every two years. As an added benefit, you can receive up to $100 towards a pair of upgraded eyeglass frames. Healthy Incentives Program You may qualify for gift cards for completing preventive services or going to your doctor after certain hospital or ER visits.