STARTER Listening scripts 01 SARA, THIS IS ED 1.01 Conversation 1 A Hello, what’s your name? B Eva. A Nice to meet you. I’m Sara. B Nice to meet you. Conversation 2 A Hi, what’s your name? B Juan. And you? A I’m Ed. B Good to meet you, Ed. 1.02 A Hello, what’s your name? B Eva. A Nice to meet you. 1.03 Conversation 1 A Hello, I’m Ed. B Nice to meet you, Ed. A Yo You u too. too. And what’s your your name? name? B I’m Eva. A Great to meet you, Eve. B No, Eva. A Oh, sorry. Great to meet you, Eva. Conversation 2 A Hi, I’m Sara. B Nice to meet you, Sara. I’m Fatma. A Nice to meet you, Fatma. Conversation 3 A What’s your name? B Juan. A Good to meet you. And what’s your name? B I’m Stefan. A Great to meet you, Stefan. 1.07 1.10 Conversation 1 A Hello, I’m Juan. Juan Simons. B Hello, Juan. Welcome to our networking event. Can you spell your name please? A Yes Yes,, of course, course, J–U–A–N, Juan. And my my surname is Simons, S–I–M–O–N–S. a b c B ank you. Now let me see, Simons, Simons… Conversation 2 A Good afternoon. What’s your name? B I’m Sara. Sara Henley Henley.. A ank you. Sara Hat… Ham… Ah, yes, H–E–N–L–E–Y. Is that correct? B Yes Yes,, that’s right. ank you. you. Conversation 3 A Hi, I’m Ed. B Hello, Ed. What’s your surname? A It’s Marcel. Ed Marcel. B Can you spell your surname, please? A Yes Yes,, it’s M–A–R–C–E–L. M–A–R–C–E–L. B ank you. Oh, sorry, C or S? A C. B ank you. 1.08 Is George your manager? George? No, he isn’t. Is your manager here? Yes, Ye s, she is. What’s her name? Her name’s Jane. Jane Goodwin. 1.11 A Good evening. Can I take your name, please? B Ve Verity rity Sambell Sambell.. A Ve Verity rity Sambell Sambell.. Welcom Welcomee to our event. event. And can can I take take your your name, name, please? please? C Sure. I’m Gary Swales. A ank you, Mr Swales. Good evening, can I take your name, please? D I’m Jasmine. Jasmine Soutern. A ank you very much. Hello… 1.12 a b c d e Hi, I’m David. Good to meet you. My manager is Juan. He’s great. Can you spell your surname, please? Certainly. It’s G–A–L–E. Hello, Sarah. Is Jeremy your manager? Are you you Ahmed? Ahmed? No, I’m Mohammed. Kate, this is Gunter. Gunter, meet Kate. Conversation 1 A Hi, Sara. f B Hello, Juan. A Sara, this is Carolina. 1.13 B Good to meet you, Carolina. a Can you spell that, please? C You too. Nice to to meet meet you, you, Sara. Sure, it’s K–I–E–R–A–N. Conversation 2 b Hello. I’m David Cruze. A Hello, I’m George. at’s C–R–U–Z–E. B I’m Sara. Great to meet you, George. c And your your surname, surname, pleas please. e. A You too. Oh, Sara, Sara, this this is my my colleague, colleague, Ed. It’s Rosebush. R–O–S–E–B–U–S–H. B Great to meet you, Ed. d My company is Springleigh. It’s a design C And you, you, Sara. Sara. company. company . at’s Sv–P–R–I–N–G– We and our 21 IAB TCF partne rs store and acce ss i nf ormati on on your de vice f or the f ollowi ng purpos e s : store and/or acce ss i n f ormati on on a deS–P–R–I–N–G– ice, adve rti s i ng and c onte nt Conversation 3 L–E–I–G–H. All one word. 1.04 measure me nt, audie nce re search, and se rvice s de ve lopme nt, pe rson ed adve rti s i ng, and pe rsonal i s ed c onte nt. AalisHi, George. George, meet Chris. Chris, Pe rsonal data may be proce ssed to do the f ollowing: use precise ge olocation data and ac tive ly scan de vice charac te ristic s f or ide nti cation. A WBXCYDZ E F G H I J K L M N O P Q R S T U V this is George. 02 I START WORK AT 8 AM Byour Hello, Chris. toadd meet ur third party IAB TCF partne rs may store and acce ss inf ormation on de vice suchNice as IP re ssyou. and de vice charac te ri stic s . Our IAB TCF Partne rs may proce ss thi s O C. You You George. pe rsonal data on the1.05 bas i s of l egi ti mate i nte re st, or wi th your c ons e nt matoo, y chaGeorge nge or .withdraw your prefe re nce s at any time1.14 by c l ic ki ng on the c ookie ic on or l i nk; Great. Chris is the executive… One Two ree Four owe ve r, as a cAons al i z ed c onte nt. You may change your s e tti ngs at any ti me or acce pt the default s e tti ngs . You may c los e H eJqu K ence, you may not see relevant ads or personA h this banne r to cBont i nu wiPthTonly CD Ee G V essential cookies. Privacy Policy Storage Prefe rF en Lce MsN S X Z Thi rd Partie s IY O Storage QUW R r t Ta ge ed Ad 1.06 About us e Teambuilding Company offers you a great team-building experience. We can help you with all your team-building needs – from meeting people to building new teams for your company. Our team is ready to help you. Contact us now! 2 UK 3 EU 4 UN 5 WHO 6 CC 7 CEO 8 FAQ 9 PDF 10 HSBC 11 CFO n lyt s 12 BBC Pe A ve rtising 1.09 1alizUSA rson ati on a ic Sav e preferen ces Five Nine irteen Seventeen Six Ten Fourteen Eighteen Seven Eleven Fifteen Nineteen Eight Twelve Sixteen Twenty 1.15 a Twenty b irteen d Seventeen e Eight c Five f Sixteen 1.16 a b c It’s quarter to seven. It’s half past four. It’s five to ten. d e f It’s quarter past two. It’s three o’clock It’s ten past three. Accept All Rejec t Non -Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 1 STARTER 1.17 A When do you start work? B At nine o’clock. o’clock. What about about you, you, A A B A what time do you start work? At half past eight. eight. What time do you have lunch? Um, at ten to one. And you, when do you have lunch? Quarter past one. 1.18 a b c d I send 20 emails a day. John has three meetings today. ey don’t make any phone calls. She doesn’t receive 15 phone calls a day. 03 WHERE DO YOU WORK? A B A B A emails to read. Really? How many emails do you receive? Um, about fifteen a day. What about you, how many emails do you receive? Around Aroun d ten. ten. What about about phone phone calls, calls, how many phone calls do you make? About six a day day.. What about about you? you? Um, about eight. And how many phone calls do you receive? Around d four, four, but but they’re they’re long. long. I spend spend B Aroun a lot of time on the phone. a 1.24 A Hello – do you like the conference? B Ye Yes, s, it’s great. great. New techno technology logy is very interesting. A Yes, Yes, it is. is. I’m Sofia Pereir Pereira. a. B Nice to meet you. I’m Daniel. b c d Daniel Almeida. A Where are you from? B I’m from Sao Paulo. A Sao Paulo? Great, and where do you work? B I work for Appetizer. It’s a food and A B 1.19 A Hi, how are you? B Fine – busy, though. I have a lot of 1.27 drink company company.. Sounds interesting. What do you do? I’m a technician. I fix computers. And what about you? Where are you from? 1.25 Conversation 1 A So, where do you work, Michael? B I work for Emirates Airlines, in Dubai. A Sounds interesting. What do you do, exactly? B I’m a receptionist. I answer the phone but I also do a lot of other things… Conversation 2 A Hi, I’m Fatma, good to meet you. you. I’m I’m Sara. Sara. B And you. A What do you do, Sara? B I’m a human resources manager at 1.20 El Corte Inglés. El Corte…? El Corte Inglés. It’s a big retail company in Spain. Okay. How big is it? It’s a very big company. Really? Yes, Ye s, it’s an intere interesting sting job. job. I organize organize company training sessions. Where do you work, Fatma? Is new technology important in your job? 10 60 100 600 100 500 20 70 200 700 1,000 5,000 30 40 80 90 300 400 800 900 10,000 50,000 50 100 500 1000 1.28 a b c d e f g h i j It costs 30 Euros. e programme lasts 50 hours. We have about 40 taxis. We have 500 stores worldwide. It has about 4,000 staff. It has 100 employees. It has 60,000 employees. It has just 8 employees. It’s very small. 40,000 people work there. It has 1,000 employees in total. 1.29 A Hi, I’m Bianca. B Hello, Bianca, good to meet you. A B A B A B I’m Freddie. Nice to meet you, Freddie. So, where do you work? I’m in the construction sector. I work for Dream Build. Great! Tell me about Dream Build. How big is it? Oh, well, it has about 2,500 staff in total. 2,500? at’s big. Yes,, it’s a big Yes big company company,, and it’s a great great company to work for. And what what do you do? do? I work in sales. I sell our company’s products all around the country. So are you a sales manager? Yes,, that’s right. I’m a sales manage Yes manager. r. Actually, Actuall y, so am I… A I make thirteen phone calls a day but B my manager makes twenty. b I send three emails every morning but A A my manager sends fourteen. B B c I receive seventeen emails a day but I only send about two. A A d I have around fifteen meetings every week B B but my manager has nineteen. A e I reply to eight emails in the morning and sixteen in the afternoon. 1.30 f I have nine or ten phone calls to make A I’m Abdullah. Good to meet you. 1.26 We and our 21 IAB TCF partne rs store and acce ss i nf ormati on on your de vice f or the f ollowi ng purpos e s : store and/or acce ss i nf ormati on on a de vice, adve rti s i ng and c onte nt every morning B Hello, I’m David. Nice to meet you. AalisHello, Estella. measure me nt, audie nce re search, and se rvice s de ve lopme nt, pe rson ed advI’m e rti s i ng, and pe rsonal i s ed c onte nt. Where do you work? 1.21 Pe rsonal data may be proce ss ed to do the f ollowi ng: us e preci s e ge olocati on data and ac ti ve ly s can de vice charac te ri stic s f or ide nti cati on. to meet you, Estella. I’m Carlo. B Nice A I’m in tourism. I work for Gulf Air. a irteen, Twenty A Good to meet you. Where do you work? Our thi rd party IAB TCF partne rs may store and acce ss i nf ormati on on your de vice such as IP addre ss and de vice charac te ri stic s . Our IAB TCF Partne rs may proce ss thi s B Okay, Gulf Air. How big is it? i t? How many b ree, Fourteen B. You Well, work I work for pe rsonal data on the basis of legitimate inte re st, or with your c onse nt mayIcha ngeinorfinance. withdraw your pr efe re nce s at any ti me by c l ic ki ng on the c ookie ic on or l i nk; employees does it have? Acorn Bank. c Seventeen, Two howe ve r, as a c ons e que nce, you may not s ee re l e vant ads or pe rsonal i z ed c onte nt. You may change your s e tti ngs at any ti m acce pt the default se ttings. You may c lose Ae orOh, about 3,000 I think. A Really? at’s interesting. I’m in retail. d Fifteen, Nineteen B I see. And what do you do? this banne r to c ontinue with only e sse ntial c ookie s. Privac y Polic y B Okay. So what do you do? e Eight, Sixteen Storage Prefe re nce s A I’m a flight attendant. I serve customers A I’m a human resources manager. I train f Nine, Ten in first class. Thi rd Partie s staff. Technology is very important in B Sounds interesting. 1.22 my job. A And you? you? Where Where do you work? work? Storage B I see. Where do you work? a When do you start work? a b t c What time do you have lunch? ve rtmany i s i ng How phone calls do you receive a day? Pe rsonal i z ati on d When do you finish work? e When do you wake up? r A I work for Corieza. Coriez a. My office is in Buenos Ta ge ed Ad A nalytic s 1.23 I have a meeting at half past four. I leave work at ten past five. I make phone calls at half past six. I start work at ten past eight. B A B Aires and I trav travel el to diffe different rent cities aroun around d Argentina. Argent ina. How big is Corieza? Enormous. It has about 5,000 stores worldwide. 5,000? at’s a lot. And in Argentina? 1.31 a b c d Sav e preferen ces Hello, I’m Maya. I’m in tourism. Nice to meet you. I’m Selma and I work in finance. A So, what do you do, Marion? B Well, I work in the energy sector. sector. I’m a gas engineer. Great to meet you, Jacob. I’m Georgio and I work in construction. Accept All Reject Non -Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 2 STARTER 1.32 irteen ree hundred Seven Seventeen Sixteen Six irty ree thousand Seventy One thousand seven hundred Sixty Six thousand 1.33 a b c d e It’s a small company. It has about 15 employees. e company has offi ces in 17 countries. countr ies. e bank employs over 5,000 staff worldwide. We have 12 taxis. My company has a total of 700 employees. 04 CAN I HELP YOU? B Oh, I can’t meet in the afternoon. Friday? A I’m busy in the morning, Can we meet in B A B A B B A B A A I help you? Good morning. Can I speak to Mr González please? Okay. Can I ask who’s calling? It’s Kristina Müller. I’ll just check if he’s available. I’m sorry. sorr y. Mr González is not in the offi ce Monday, Tuesday, Wednesday, ursday, Friday, Saturday, Sunday 1.44 January, February, March, April, May, June, July, August, September, October, November, December 1.37 1.45 Monday ursday Saturday A Good morning, how can I help you? Tuesday Wednesday Friday Sunday B A B A A 1.38 January, February, March, April, May, June, July, August, September, October, November, December 1.39 1.34 A Good morning, Parasol, how can the afternoon? I’m free all afternoon. What time is best? I can do 3.00 pm. Can we meet then? Fine, I’ll see you then. Great, bye. Bye. 1.43 1 2 3 4 5 My birthday’s on the 3rd of April. I get my bonus on the 6th of November. It’s a public holiday on the 1st of January. My wedding anniversary is on the 18th of August. It’s my birthday on the 22nd of February. B A B A Hello, can I speak to Mr Smith, please? Can I ask who’s calling? It’s Samantha Lyons. I’ll just check. I’m sorr y, Mr Smith is out of o f the office today, can I take a message? Can he call Samantha Lyons, please? No problem. Is there anything else? No thanks, bye. Bye. 05 I’M HERE TO SEE JO 1.46 A Good morning. Welcome to EuroClass Hotels head h ead offi ce. 1.40 A Good morning, international sales. B Good morning. I’m Alex Kantar. I’m from EuroClass Paris. I’m here to see Jo. How can I help you? A Jo Schmitt? B Hi, Kristina, It’s José here. anks for B Ye Yes, s, Jo Schmi Schmitt, tt, that’s right. your message. A A ank you. I’ll I’ ll just see if she’s she ’s in her office. A Hi, José. anks for calling me back. Can B Just a moment, please. I change the date for our next meeting? A Hello, Jo. Alex Kantar is here to see you. B Sure, that’s no problem. She’ll be here in a moment. Please take A So, can we change the meeting from the A a seat. 23rd of July to the 18th of August? B ank you. B e 18th of August, I think that’s okay. Let me check. B 1.47 A Sure, no problem. A A Hello, Alex, and welcome to Frankfurt. B Oh, I’m busy on the 18th. Can we meet B I’m Jo. Pleased to meet you. on the 14th of August? A B Pleased to meet you, Jo. A Let me check. Yes, the 14th is good. A So, Alex, how are you? 1.35 BdevGreat, you ion the 14th We and our 21 IAB TCF partne rs store and acce ss i nf ormati on on your ice f orso thesee f ollow ng purpos e s :August. store and/or acceB ss inVe f ormati on on a de vice, adve rti s i ng and c onte nt Very ry well, well, thanks. thanks. And you? A See you then, bye. a Double zero double four / two oh eight / measure me nt, audie nce re search, and se rvice s de ve lopme nt, pe rsonalised adve rtising, and pe rsonalised c onte nt. A I’m fine, thanks. How was your journey? six four eight / seven double five nine Pe rsonal data may be proce ss ed to do the f ollowi ng: us e preci s e ge olocati on data and ac ti ve ly s can de vice charac te ri stic s f or ide nti cati on. was very good, thanks. e train was b Plus four one / six zero eight / B It 1.41 on time. Our thi rd party IAB TCF partne rs may store and acce ss i nf ormati on on your de vice such as IP addre ss and de vice charac te ri stic s . Our IAB TCF Partne rs may proce ss thi s five eight seven / four four seven seven Double oh two eight / double three four / A Great. Are you new to EuroClass? pe rsonal data on bas i s of l egi ti mate i nte re st, or wi th your c ons e nt. You may change or wi thdraw your prefe re nce s at any ti me by c l ic ki ng on the c ookie ic on or l i nk; double four five four c thePlus one two/ double nine seven / B Ye Yes, s, I am – I started started last last year. year. howe ve r, as a c onsfive e que nce,one you /mdouble ay not s ee re ltwo e vant ads or pe rsonDouble al i z ed c ont e nt . You ma y cha nge your sefour ttings/ at any time or acce pt the default se ttings. You may c lose four three four zero double two / two three A Is this your first visit here? eight / ies. Privacy Policy double three double four this banne r to cdontiDouble nue withzero onlydouble e ss e ntia l c ook B Ye Yes, s, it is. is. is is a great great buildin building. g. double eight seven / seven zero seven / Double oh double five / double seven eight / Storage Prefe re nce s A ank you. It’s new. Can I get you a coffee? six eight four one eight double nine two Thi rd Partie s B Ye Yess please, please, that that would would be great. Double oh double four / two oh eight / four ank you. 1.36 five six / double seven double four Storage A So, how’s business? A Good morning, Purchasing. 1.42 B Good thanks. B Hello, can I speak to Kristina please? Targe ted Adve rti s i ng a Can we meet on Monday? A is is Kristina Müller. 1.48 b Sorry, I can’t. I’m busy. B Hi, Kristina, it’s José González here. Pe rsonal i z ati on A Lovely coffee, thank you. c I can meet on Tuesday. Is that okay? A Oh, hi, José, how are you? B Yo You’re u’re welc welcome. ome. Let’ Let’ss have have a look look around. around. d I can’t meet in the morning. I have B Good thanks, and you? Analytic s A ank you. another meeting. A Good. Anyway, I want to talk to you B First of all, the toilets are here, next to e Can we meet in the afternoon? about an order. Can we meet? B today. I help you? No, it’sCan okay. When will Mr González be back? Tomorrow. Tomo rrow. Can I take a message? Yess please. Ye please. Can Can he call Kristina Kristina Mülle Müllerr on zero one six four three two zero two six double four nine? Okay, I’ll just repeat that number. It’s zero one six four three, two zero two, six double four nine. Is that right? Yes, Ye s, that’s right. Okay. Is there anything else? No thank you, bye. Goodbye. B No problem, I’m free on A ursday morning. Oh, I’m busy ursday morning. What about the afternoon? f I’m free then. We can meet on Tuesday Sav e preferen ces afternoon. Reception. A Okay, thank you. B And there’ there’s a small small kitchen kitchen for staff to use. Accept All Reject Non -Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 3 STARTER A at’s useful. B My office is also on this t his floor. Let Le t me show you. A anks. B It’s just through the main doors… Here we are. are . is is my office. A Oh, it’s great. B And here’ here’ss the main Administ Administratio ration n office. is is Angela, our Departmen Depa rtmentt Administrat Admini strator. or. Angela, this is Alex Kantar, the Marketing Assistant at EuroClass Paris. C Good to meet you, Alex. A lex. Welcome to EuroClass Frankfurt. A ank you. Pleased to meet you. B Angela can help help you you with any probl problems. ems. Just ask. A at’s good, thank you. B And this this is Ronald Ronald,, our Head of Finance. Finance. A Pleased to meet you, Ronald. B Oh, and finally this is Roberta – she’s Head of HR. e HR department is down the corridor. Do you have any questions? A Er, where’s the boss? 1.49 ere’s a coffee area on the first floor next to meeting room 1. At the end of the first floor corridor there’s a visitors’ meeting room. 2.02 2.06 A Right, I have another meeting. So many B A B meetings! Really, that many? How often do you have meetings? Oh, it’s not too bad, actually. Only sometimes, about twice a week. What about you? I’m always in a meeting. We have meetings every day, actually. I’m writing the agenda for tomorrow now. Do you always read the agenda at the beginning? A Sometimes. We don’t always use an B A agenda, but I always take the minutes, at every meeting. Do you take minutes? No, I don’t do that. I never take the minutes. I usually chair the meeting, about three or four times a week. How often do you chair meetings? Oh, sometimes, probably about once a month. Anyway, sorry, I need to go, my other meeting’s starting. 2.03 A So, let’s move onto the next item. i tem. Any comments? B Well, I think we should focus on Internet advertising. It’s the future of advertising. C I understand, but many more people Simon Sinek is a writer and teacher in business and leadership. When he was young, he lived in London, South Africa and Hong Kong. en he moved to the USA. He now lives in New York. He studied at City University in London, and now teaches business at Columbia University in New York. Yo rk. Simon Simon Sinek Sinek introdu introduced ced the the idea idea of the the ‘golden circle’. is starts with the question ‘Why?’. After that, it asks the question ‘How?’ and finally, it asks the question ‘What?’ is is the topic of his book – its title is Start With Why. He works in the USA, and gives talks and lectures. His talk on Ted.com is very popular, and millions of people watch it every year! 2.07 a b c d e f g h Simon Sinek is a writer and teacher in business and leadership. He lived in London, South Africa and Hong Kong. en he moved to the USA. He studied at City University in London. Simon Sinek introduced the idea of the ‘golden circle’. is starts with the question ‘Why?’ After that, it asks the question ‘How?’ He works in the USA. en, opposite the coffee area is meeting room 3. e marketing marketi ng office is opposite opposit e meeting room 1. watch TV, so we should focus on 2.08 TV advertising. lived, liked, wanted, moved, worked, started, D Could I jump in here? TV and Internet asked, studied, showed, introduced advertising are expensive, but not very 1.50 effective. 2.09 a I can meet in Paris. A at’s a good point. What would A Hello everybody. Today we’re talking b When can we meet? you suggest? to Peter Calabrini, who works in the c I’m here to see Jo. D Well, in my opinion, we should advertise Business department of HSBC. anks for in several types of media. A mixed d How was your journey? coming in today, Peter. advertising strategy. e Is this your first visit here? B You You’re ’re welc welcome. ome. B I see what you mean. f at would be lovely lovely.. A Right, just to make a start, tell us about C Okay, but we need to reach the largest g is is i s my office. yourself. Where did you live when you number of customers, that’s TV and were young? Internet. A mixed advertising strategy 06 LET’S MAKE A START B Well, when I was at school I lived in costs too much money and doesn’t Liverpool, then we moved to everyone. We and our 21 IAB TCF partne rs store and acce ss i nf ormati on on your de vreach ice f or t he f ollowi ng purpos e s : store and/or acce ss i n f ormati on on a de vice, adve rtisManchester. i ng and c onte nt 2.01 A What was your favourite subject at school? A Could I just say we need to decide on the measure me nt, A audie nce re s earch, and s e rvice s de ve lopme nt, pe rsonal i s ed adve rti s i ng, and pe rsonal i s ed c onte nt. So, thanks for coming everyone. I’m going advertising budget first, so maybe we B Actuall Actuallyy I really really liked maths. I wanted wanted to Pe rsonal data may be proce ss ed to do the f ollowi ng: us e preci s e ge olocati on data and ac ti ve ly s can de vice charac te ri stic s f or ide nti cati on. to chair the meeting and Judy Foster is should move onto that and then decide on go into banking. going to take the minutes. I’ll just read Our thi rd party IAB TCF partne rs may store and acce ss i nf ormati on on your de vice such as IP addre ss and de vice charac te ri stic s . Our IAB TCF Partne rs may proce ss thi s the strategy? A Really? Where did you go to university? the agenda. ere are three items in total. pe rsonal data on the basis of legitimate inte re st, or with your c onse nt. You may change or withdraw your prefe re nce s at any time by c lic king on the c ookie ic on or link; e first item is the problem in Japan. B I studied mathematics at Leeds 2.04 howe ve r, as a c ons e que nce, you may not s ee re l e vant ads or pe rsonal i z ed c onte nt. You may change your s e tti ngs at any ti me or acce pt the default s e tti ngs . You may c los e University. B Sorry Carol, can I interrupt? Are problems a How often do you read the agenda? this banne r to c ontiin nueother with countries only e sse nt ial con ookthe ie s .agenda? Pri vac y Pol ic y also A Okay, and what did you do after that? b Do you always read the minutes? Storage Prefe re nce s A Ye Yes, s, we can do that at at the end end as the third third B After that, I worke worked d for for the Bank Bank c Do you usually chair the meeting? Thi rd Partie s item. e second item on the agenda is of Scotland. d How often do you lead meetings? changes to laws in France. A Uh-huh. What do you do now? e How often do you have meetings? C So you mean we need to find solutions to Storage B Now, I live in London and I work the problems in France? for HSBC. 07 BUSINESS ON THE MOVE A Yes. Ye s. Oka Okay, y, so let’ s go onto our fir first st ite item, m, A I see, and do you enjoy your job …? Targe ted Adve rti s i ng problems in Japan. Pe A rsonaliz ation nalytic s 2.05 2.10 My first computer was expensive, and it was slow to start. I was happy with it, but I’m much happier with my new computer. Computers were slow then, and they were big, but small andtablet. very fast. Today, I dotoday a lot ofthey my are work on my Sav e preferen ces a b c d I studied at university. She was a student at the Beijing Business School. I work for Administrators Unlimited. What did you do? Accept All Reject Non -Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 4 STARTER 2.11 work – worked start – started show – showed live – lived want – wanted like – liked ask – asked decide – decided introduce – introduced 08 I’D LIKE TO TALK ABOUT… 09 WHERE SHOULD I STAY? A We have some very good pizza. Cheese and tomato – what about that? 2.16 B at sounds nice. Let’s have some pizza. A You know, know, I think we should have a launch event for SE1 Training. B You’re right, we should. at’s a A B A great idea! Okay, let’s let’s plan it. What W hat date is good? Well, it’s August now, so after the summer holidays, in September. Good idea. September 10th? that’s early, maybe later in B Hmm, the month? Vegetarian pizza, and chicken – great! A Okay, fine. Do you want any dessert? B Hmm, maybe not. We want a snack, not a complete meal. A You could have have some cake. Everyone likes cake. B Yes, fine, cake is a good idea. Okay, Okay, that’s the food. Now, what about drinks? 2.18 Conversation 1 A Well, September 25th looks good. 2.12 A Great launch party! ere’s nothing in the diar y. Hi everyone. Today, I’d like to present the sales B Yes, it is. B Okay then. results for key regions and show changes from A I always like to make new contacts. A Good, September 25th. And how long? last year. B Yes, so do I. Sorry, what’s your name? B Oh, I think three hours is about right. First, let me explain results for Europe. Sales A Emma Mountford. A ree hours? No, I think that’s too long. decreased across Europe. ey fell from $13 B Pleased to meet you, Emma. I’m Luis B Okay, maybe you’re right.Two hours million to $9 million. Sánchez. then? Now, I’ll outline performance in North A Great to meet you, Luis, is it your first A Yes, two hours is good. America. Americ a. Sales Sales in North North America America increas increased. ed. visit here? B Great. And for the venue you said a hotel ey grew from $11 million to $13 million. B To London? Yes, it is. Do you live here? is a good idea. is is because we launched new products in A Yes, I do. I’m from Cambridge, but I live A Yes, we should go for for one of the hotels in this market. in London now. the centre of London. Finally, I’ll talk about what happened in Asia. B Great. I only arrived here last night. B e Rex is nice. Sales also rose in Asia. ey went up from Where should I go? What should I see? $14m to $15 million. A Erm, but it’s it ’s expensive. A You should visit the city centre. centre. So to recap, salesininEurope the USA Asia got guess you’re right. How about the B IRialto? B Right. better, but sales gotand worse. A You can see lots of museums museums and A Whoa, that’s expensive, too. I think the 2.13 galleries. Regent is a great hotel, and it’s cheap. B Sounds good. a Today Today,, I’d like to present the sales results You know, know, in Central Square. for key regions. A And the shopping is great. B Yes, sure. You’re You’re right. Okay, let’s book b First, let me explain results for Europe. the Regent Hotel. B Okay, where should I go? c Now, I’ll outline performance in North A Okay, good. When will we start? A You should go to to Oxford Street. America. Americ a. Or Regent Street, near here. B Oh, I think 6 is good. d Finally, I’ll talk about what happened B Excellent. anks for … A Hmm, what about 5? in Asia. Conversation 2 B Well, I think 5 o’clock is too early – a lot e So, to recap, sales in the USA and Asia got of people are still at work then, so A Hello, are you enjoying the party? better. I think 6 pm is better. B Yes, it’s good. good. How about you? A Yes, I see what you mean. Okay, Okay, let’s go A Well, yes, it’s great. So many people. 2.14 for 6. B I know! A TCF Okay, soethat’s me. anyone We and our 21 IAB partn rs storall e afrom nd acce ss Does i nf orm ati on on your de vice f or the f ollowi ng purpos e s : store and/or acce ss i nf ormati on on a de vice, adve rti s i ng and c onte nt B 6 pm it is then. A I’m Tarkan. have any questions? measure me nt, audie nce re search, and se rvice s de ve lopme nt, pe rson ed adve rtising, and p e rson al i s ed c ont nt. AalisGreat. Well, we’ve got a time and a eplace. B It’s good to meet you, Tarkan. B Yes, I have a question. question. Did investment Now, what about food and drink? Pe rsonal data may be proce ss ed to do the f ollowi ng: us e preci s e ge olocati on data and ac ti ve ly s can de vice charac te ri stic s f or ide nti cati on. go up in all countries? I’m Sophie. Our thi rd party IAB TCF partne rs may store and acce ss i nf ormati on on your de vice such as IP addre ss and de vice charac te A risticNice s. OurtoIAB TCF Partn e rs mayAre proce ss from this meet you, Sophie. you A No, not in all countries, but it increased 2.17 London? pe rsonal data on the bas i s ofAny legitother i mate questions? i nte re st, or wi th your c ons e nt. You may change or wi thdraw your prefe re nce s at any ti me by c l ic ki ng on the c ookie ic on or l i nk; globally. A Hello, Dani’s Catering Services. B Yes, I am. And you? howe ve r, as a c e qu e nce, ay not see re le vconfidence. ant ads or pe rsonal i z ed c onte nt. You may change your s e tti ngs at any ti me or acce pt the default s e tti ngs . You may c los e ConsI’d like toyou askm about investor How can I help you? A I’m from Istanbul, in Turkey. investor confidence get worse? this banne r to c ontiDid nue w i th only e ss e ntial c ookie s . Pri vac y Pol ic y B I need some food and drink for an B Ah. No, Storage Prefe rA e nce s it got a lot better. People are happy event tomorrow. A Do you know it? about the global economy. Anyone else? Thi rd Partie s A Tomorrow! But it’s 5 pm now! B No, but I hope to go there next year for a D Yes, what about government debt? debt? B I know, sorry. Our caterer has an conference. Did the government debt rise? emergency, so she can’t do it! Storage A Really? Well, it’s a very beautiful city. A It’s high, but it fell last month. A Oh dear. Well, what do you need? You’ll like it. B Do you have any chicken or fish? Targe ted Adve rti s i ng 2.15 B What should I see there? A Erm, chicken, yes, but we don’t have a Did profits fall last year? A Well, you could go to the bazaar, in the any fish. Pe rsonal i z ati on old city centre. It’s great for shopping, b Profits increased last year. B Okay, well, most people like chicken, better than the shopping centres. c Did costs rise last month? don’t they? Analytic s B at sounds nice. d Costs went down last month. A Yes, but some people people are vegetarian. A Yes, and in Istanbul you can find a lot e Did sales go up last month? B at’s true. Do you have any salad? of buildings, but also modern hotels f Sales went up last year. A Yes, but don’t forget, forget, salad can be andold shops. Sav e preferen ces difficult to t o eat. B Uh-huh, wonderful. Is there anything B Yes, right. Okay, we won’t won’t have any else I should do? salad. Accept All A Well, yes, lots of things, like … - Reject Non Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 5 STARTER 2.19 a b c d e f g h Beach Hotel Shop City centre Museum Art gallery Stadium Park 2.20 a b c I like salad. I don’t like chicken. I like pizza, but I don’t like sandwiches. 10 IS CASH OK? 2.21 A Okay, that’s agreed. Can we talk about ab out B A B A B A B A B price now? Sure, what do you want to talk about? Well, we’d like a ten per cent discount. Sorry, Sorr y, but that’s diffi cult. We only give g ive a five per cent discount. at’s okay, we’ll take five per cent. Could we pay in 120 days? I’m afraid that’s too long for us, what about 90 days? Okay, we’ll take 90 days. Is bank transfer okay? at’s fine. Great. So, we’ll pay in 90 days, by bank transfer, with a five per cent discount, right? at’s right. 2.22 A Okay, so let’s talk about the delivery and then we can write the contract. B Okay. A Will you organize delivery? B Yes, we will. A What company will you use? We and our 21 IAB TCF partne rs store and acce ss i nf ormati on on your de vice f or the f ollowi ng purpos e s : store and/or acce ss i nf ormati on on a de vice, adve rti s i ng and c onte nt We’ll use Tailor’s, they’re very good. measure me nt, B audie nce re s earch, and s e rvice s de ve lopme nt, pe rsonal i s ed adve rti s i ng, and pe rsonal i s ed c onte nt. A at’s fine. Will you pay all the Pe rsonal data may be proce ss ed to do the f ollowi ng: us e preci s e ge olocati on data and ac ti ve ly s can de vice charac te ri stic s f or ide nti cati on. delivery costs? Our thi rd party IAB TCF partne rs may store and acce ss i nf ormati on on your de vice such as IP addre ss and de vice charac te ri stic s . Our IAB TCF Partne rs may proce ss thi s B Sorry, but we won’t pay all the delivery pe rsonal data on the bas i s of l egi ti mate i nte re st, or wi th your c ons e nt. You may change or wi thdraw your prefe re nce s at any ti me by c l ic ki ng on the c ookie ic on or l i nk; costs. We agreed that we will pay 50% howe ve r, as a c onseach. e que nce, you may not s ee re l e vant ads or pe rsonal i z ed c onte nt. You may change your s e tti ngs at any ti me or acce pt the default s e tti ngs . You may c los e A Oh, yes, that’s right. we’ll this banne r to c ontinue w i th only e ss e ntialIcforgot. ookie s. Okay, Pri vac y Pol ic y pay 50% each. And will you deliver on Storage Prefe re nce s ursday the 19th of May? Thi rd Partie s B Yes, we will, in the morning. morning. I’ll phone you to confirm. Storage A Great. Right, shall we write the contract? B Great. r t Ta ge ed Ad ve rtising 2.23 Pe rsonaliz ation A a a Could we pay in 90 days? b 90 days is i s a bit difficult. n lyt s c at’s okay. d I’m afraid we need a bank transfer. ic e Is cash okay? Sav e preferen ces Accept All - Reject Non Essential In Company 3.0 Starter © Macmillan Publishers Limited 2015 LISTENING SCRIPTS 6
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