Fortinet Training Institute Help Guide for 2023 Fortinet Training Institute - Library https://training.fortinet.com Fortinet Product Documentation https://docs.fortinet.com Fortinet Knowledge Base https://kb.fortinet.com Fortinet Fuse User Community https://fusecommunity.fortinet.com/home Fortinet Forums https://forum.fortinet.com Fortinet Product Support https://support.fortinet.com FortiGuard Labs https://www.fortiguard.com Fortinet Training Program Information https://www.fortinet.com/nse-training Fortinet | Pearson VUE https://home.pearsonvue.com/fortinet Fortinet Training Institute Helpdesk (training questions, comments, feedback) https://helpdesk.training.fortinet.com/support/home 1/4/2023 Browser Recommendation Browser Recommendation To use the Fortinet Training Institute (https://www.training.fortinet.com), we recommend using the latest Google Chrome browser. l To download Google Chrome, see To download Google Chrome on page 3 for more information. l To ensure your Google Chrome version is the latest. See To check your Google Chrome version and update on page 3 for more information. To download Google Chrome 1. Open a browser. 2. Go to the following URL: https://www.google.com/chrome/. 3. Click Download Chrome. To check your Google Chrome version and update 1. Open Chrome. 2. At the top right, click the More icon ( ). 3. Click Help > About Google Chrome to check your version and whether you are up to date. 4. If there is an update available, update to the latest. Fortinet Training Institute Help Fortinet Technologies Inc. 3 Lesson Not Showing as Completed Once you complete the lesson, the Fortinet Training Institute displays a check mark indicating the lesson is marked complete. For example: If you met the completion criteria for the lesson, but the lesson on theFortinet Training Institute does not show a check mark, the following is recommended: l Ensure you meet the browser recommendations. See Browser Recommendation on page 3 for more information. l Clear your Google Chrome browser cache. See To clear your Chrome browser cache on page 4 for more information. l Allow pop-ups from theFortinet Training Institute website (https://training.fortinet.com/). See To allow pop-ups from the Fortinet Training Institute on page 4 l Allow the Fortinet Training Institute website (https://training.fortinet.com/) to use cookies. See To allow the Fortinet Training Institute to use cookies on page 5. To clear your Chrome browser cache 1. Open Chrome. 2. At the top right, click the More icon ( ). 3. Click More tools > Clear browsing data. 4. From the Time range drop-down list, select All time. 5. At minimum, clear your Browsing history and Cached images and files. 6. Click Clear data. 7. You many wish to relaunch your browser. To allow pop-ups from the Fortinet Training Institute 1. Open Chrome and in the URL field type: chrome://settings/content/popups. 2. Under Allowed to send pop-ups and use redirects, click Add. 3. In the Site field, type https://training.fortinet.com. 4. Click Add. 4 Fortinet Training Institute Help Fortinet Technologies Inc. Lesson Not Showing as Completed To allow the Fortinet Training Institute to use cookies 1. Open Chrome and in the URL field type: chrome://settings/cookies. 2. Under Customized behaviors and Sites that can always use cookies, click Add. 3. In the Site field, type https://training.fortinet.com. 4. Click Add. Fortinet Training Institute Help Fortinet Technologies Inc. 5 No part of this publication may be reproduced in any form or by any means or used to make any derivative such as translation, transformation, or adaptation without permission from Fortinet Inc., as stipulated by the United States Copyright Act of 1976. Copyright© 2023 Fortinet, Inc. All rights reserved. Fortinet®, FortiGate®, FortiCare® and FortiGuard®, and certain other marks are registered trademarks of Fortinet, Inc., in the U.S. and other jurisdictions, and other Fortinet names herein may also be registered and/or common law trademarks of Fortinet. All other product or company names may be trademarks of their respective owners. Performance and other metrics contained herein were attained in internal lab tests under ideal conditions, and actual performance and other results may vary. Network variables, different network environments and other conditions may affect performance results. Nothing herein represents any binding commitment by Fortinet, and Fortinet disclaims all warranties, whether express or implied, except to the extent Fortinet enters a binding written contract, signed by Fortinet’s General Counsel, with a purchaser that expressly warrants that the identified product will perform according to certain expressly-identified performance metrics and, in such event, only the specific performance metrics expressly identified in such binding written contract shall be binding on Fortinet. For absolute clarity, any such warranty will be limited to performance in the same ideal conditions as in Fortinet’s internal lab tests. In no event does Fortinet make any commitment related to future deliverables, features, or development, and circumstances may change such that any forward-looking statements herein are not accurate. Fortinet disclaims in full any covenants, representations,and guarantees pursuant hereto, whether express or implied. Fortinet reserves the right to change, modify, transfer, or otherwise revise this publication without notice, and the most current version of the publication shall be applicable.