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Dialnet-mexico-2005LaEstrategiaCRMUnaVision360DelCliente-

Anuncio
Red de Revistas Científicas de América Latina, el Caribe, España y Portugal
Sistema de Información Científica
Ma. Rosa Llamas Alonso, Jean-Pierre Lévy-Mangin, Ma. Aranzazu Sulé Alonso
La estrategia CRM, una visión 360º del cliente
Ciencia Ergo Sum, vol. 12, núm. 1, marzo-junio, 2005, pp. 23-34,
Universidad Autónoma del Estado de México
México
Available in: http://www.redalyc.org/articulo.oa?id=10412103
Ciencia Ergo Sum,
ISSN (Printed Version): 1405-0269
[email protected]
Universidad Autónoma del Estado de México
México
How to cite
Complete issue
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