955 E. 25th St. Hialeah, Fl. 33013 305 835 3602 www.floridacitygas.com Dear Neighbor: We are pleased to share that Florida City Gas is investing in the natural gas pipeline system serving your area. We are writing to inform you about the improvements taking place in your community so you know what to expect as we work to update the system. Florida City Gas is an advocate for safety, and the SAFE Program is a proactive, preventive measure that will ensure the integrity and longevity of a more reliable natural gas pipeline and distribution system. In the coming months, we will be replacing the gas mains that were originally laid in the rear easement of homes and businesses in your neighborhood with new gas mains that will be placed in the front easement and road right-of-way. Both gas mains and service lines will be replaced. The new gas main installation typically occurs in road right-of-way, just inside or outside of the street’s edge. The individual service line connecting your home or business to the natural gas distribution system will likely need replacing as well. If your service line is replaced, an authorized contractor or qualified service representative will schedule a time with the property owner to enter the home or business and relight all working appliances that operate on natural gas once the service connection is complete. Property owners should NOT attempt to relight their own pilot lights. Clean up of the job site will be completed as the project progresses, and all construction areas will be restored to their pre-construction condition, with a final cleanup occurring at project completion. Construction will take place as soon as possible and 3.5 miles of pipeline in Hialeah will be updated and relocated by the end of 2016. In addition to receiving this letter, residents directly along the construction route also will receive a notice at the door. Please visit www.floridacitygas.com under the Community section to learn more about these system enhancements. We understand that construction in your neighborhood may be inconvenient, and Florida City Gas greatly appreciates your patience as we work diligently to bring continued safe and reliable natural gas service to your neighborhood. If you have any questions, please call us at 305-835-3602 or e-mail us at: [email protected]. If you are a customer, we thank you for choosing environmentally friendly natural gas. If you currently do not have natural gas service, this is the best opportunity to connect. We have available generous rebates for your appliances. Please visit our website for more information regarding our rebates and all the great benefits of using natural gas at home or business. Sincerely, Florida City Gas PLEASE RETAIN THIS LETTER FOR FUTURE REFERENCE AND CONTACT INFORMATION 955 E. 25th St. Hialeah, Fl. 33013 305 835 3602 www.floridacitygas.com Estimado vecino: Nos complace comunicarle que Florida City Gas está invirtiendo en el sistema de tuberías de gas natural en su área. Le escribimos para informarle de las mejoras al sistema que se están llevando a cabo y del progreso de la obra en su vecindario. Su seguridad es una prioridad para Florida City Gas. Nuestro programa SAFE es una medida proactiva y preventiva, diseñada para garantizar la integridad y larga duración de las tuberías y del sistema de distribución gas. En los próximos meses, estaremos reemplazando las redes de gas que fueron instaladas originalmente en la parte posterior de las propiedades. Las nuevas tuberías de gas se colocarán en el frente del derecho vía de las calles. Los gasoductos y las líneas de servicio también serán reemplazados. La nueva instalación de la línea de gas principal se produce regularmente en el derecho vía de la calle, justo en el interior o en el exterior del borde de la calle. Probablemente también estaremos reemplazando la línea de servicio individual que conecta su casa o negocio al gas natural. Si su línea de servicio necesita reemplazo, un contratista autorizado hará una cita con el dueño de la propiedad para entrar y prender los aparatos de gas por primera vez inmediatamente después de completarse el cambio. Por su seguridad, NO trate de prender los pilotos de gas por su cuenta. Durante el transcurso de la obra, estaremos manteniendo todas las áreas de construcción limpias y al terminar serán restauradas a su condición original. La construcción se llevará a cabo lo antes posible. Además de recibir esta carta, los residentes ubicados directamente a lo largo de la ruta de construcción recibirán un aviso previo en su puerta. Para más información acerca de nuestros trabajos de mejorar del sistema, visite www.floridacitygas.com y entre a la sección "Community". Entendemos que la construcción en su vecindario pudiera presentar algunas inconveniencias. Florida City Gas agradece su paciencia mientras trabajamos diligentemente para brindarle un servicio continuo, seguro y confiable de gas natural a su comunidad. Si tiene alguna pregunta, por favor llámenos al 305-835-3602 o envíenos un correo electrónico a [email protected]. Si es cliente nuestro, le agradecemos por haber elegido el gas natural, una opción ecológica. Si no tiene servicio de gas natural, este es el mejor momento para obtenerlo. Estamos ofreciendo grandes rembolsos para que conecte su servicio. Para mayor información de los rembolsos y beneficios de usar gas natural por favor visite nuestro sitio web. 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