Regulatory Course Descriptions
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Regulatory Course Descriptions Course Title Advance Directives Advance Directives (CE) Course Description Learning Objectives After completing this course, the participant should be able to: Patients have the right to make decisions about their care. 1. List key features of advance directives that help to They have this right under the U.S. Constitution. They ensure a patient's care decisions are known. keep this right even when they are no longer able to communicate their decisions. An advance directive is a 2. Identify two types of advance directives that help to legal document that helps protect this right. This course ensure a patient's care decisions are known. will help you protect patient rights related to advance 3. Distinguish between advance directives and advance directives as well as remain compliant with The Joint orders that can be used to ensure a patient's care Commission standards on advance directives. In addition, decisions are known. you will learn about the types of advance directives, when and how advance directives take effect and your role in 4. Identify the nurse’s role in encouraging the use of making sure that advance directives work. advance directives to improve patient care After completing this continuing education activity, the Patients have the right to make decisions about their care. participant should be able to: They have this right under the U.S. Constitution. They 1. List key features of advance directives that help to keep this right even when they are no longer able to ensure a patient's care decisions are known. communicate their decisions. An advance directive is a legal document that helps protect this right. This course 2. Identify two types of advance directives that help to will help you protect patient rights related to advance ensure a patient's care decisions are known. directives as well as remain compliant with The Joint 3. Distinguish between advance directives and advance Commission standards on advance directives. In addition, orders that can be used to ensure a patient's care you will learn about the types of advance directives, when decisions are known. and how advance directives take effect and your role in making sure that advance directives work. 4. Identify the nurse’s role in encouraging the use of advance directives to improve patient care Regulatory Course Descriptions Course Title Course Description Learning Objectives Back Safety Healthcare is a high‐risk industry for back pain and injury. Nursing aides, orderlies, and attendants are at highest risk. According to the BLS, these workers have more back injuries than any other healthcare occupation. This course will teach you; how back injury occurs, the basic structure and function of the spine, how to properly use the back and spine during sleeping, sitting, standing, and lifting, and how to reduce your risk of back injury. After completing this course, you should be able to detail the occurrence of back pain and injury among workers in the United States, identify risk factors for back injury, describe basic spinal anatomy and physiology, discuss safe operation of the spine during sleeping, sitting, standing, and lifting, recognize the differences between lifting an object and moving a patient, describe safe practices for handling patients, and discuss the importance of proper posture and regular exercise for back health. Comunicación de riesgos (Hazard Communication) En virtud de sus Normas de comunicación de riesgos (HCS, Luego de completar este curso, estará capacitado para: por sus siglas en inglés), el OSHA exige a todos los • Definir los materiales peligrosos y explicar por qué empleadores la elaboración de programas de determinados materiales lo son. comunicación de riesgos por escrito. • Describir la información contenida en una hoja de El objetivo primario de las HCS es garantizar la seguridad datos de seguridad de materiales. de los empleados que trabajan con materiales peligrosos. • Exponer los requisitos para las etiquetas de Para mantener la seguridad laboral, se debe: contenedores químicos. • Conocer los materiales peligrosos y la forma en • Explicar cómo se interpretan las etiquetas de los que pueden causar lesiones. contenedores químicos. • Identificar el potencial de exposición y reconocer • Detallar la importancia de usar equipo de protección los signos de sobreexposición. personal. • Aprender los métodos de salvaguarda frente a la exposición. Este curso le brindará la información necesaria para mantenerse seguro al trabajar con materiales peligrosos. Regulatory Course Descriptions Course Title Confined Space Entry Course Description Learning Objectives Employees who work in confined spaces are at risk for: After completing this course, you should be able to: Injury Illness Death Define “confined space” and “permit‐required confined space.” List the hazards of confined spaces. Identify the duties of different employees related to confined spaces. Recognize the features of a confined space permit program. OSHA has regulations that help protect workers from these risks. This course will teach you what you need to know to: Be compliant with OSHA rules on confined spaces. Keep yourself safe when working in a confined space. You will learn about: The definition of a confined space. The possible hazards of confined spaces. OSHA’s rules for confined spaces. Regulatory Course Descriptions Course Title Control of Hazardous Energy: Lockout/Tagout Course Description Use of energy comes with having and using equipment. Unfortunately, energy can be hazardous if not controlled. For example, uncontrolled electrical energy can cause shock or electrocution. OSHA has regulations that help protect workers from the risk of uncontrolled energy. Learning Objectives After completing this course, you should be able to: List the steps of an energy‐control procedure. Define lockout and tagout, including when each is used. List the required features of lockout and tagout devices. Recall the training requirements for authorized, affected, and other employees. This course will provide you with information to: Be compliant with OSHA’s rules on hazardous energy. Keep yourself and your co‐workers safe when work is being performed on equipment that has hazardous energy. You will learn about: Energy‐control procedures. Lockout / tagout devices. How these procedures and devices are used. Corporate Compliance: A Proactive Stance The purpose of a compliance program is to reduce the risk After completing this course, you should be able to: of misconduct in your facility. Recognize the benefits of a compliance program. This course will teach you how to do your part to: List key laws and regulations for the healthcare industry. Recognize the features of each law and the penalties for Support the compliance program. violating each. Reduce the risk of misconduct. List the parts of an effective compliance program. You will learn about: Recognize the role of each part. The consequences of misconduct. The laws and regulations that healthcare facilities must follow. How a compliance program works. Regulatory Course Descriptions Course Title Cultural Competence: Background and Benefits Course Description Learning Objectives The United States is culturally diverse: After completing this course, you should be able to: More than 28 million Americans were born outside of the United States. Forty‐seven million Americans do not speak English at home. Over 300 different languages are spoken in the United States. Describe the clinical outcomes associated with cultural competence . Detail the outcomes associated with lack of cultural competence. Identify laws and recommendations about cultural competence. Recognize key terms related to cultural competence. Recall “typical” characteristics of selected cultural groups. Healthcare providers will see patients from many backgrounds. Learning about how to give culturally competent care will allow you to: Optimize your care for all patients. Maintain compliance with laws and recommendations . This is the first course in a two‐part series on cultural competence. Regulatory Course Descriptions Course Title Course Description Cultural Competence: In the healthcare setting, cultural competence refers to Providing Culturally Competent the ability to provide appropriate and effective medical Care care to members of various cultural groups. This ability rests on a set of: Attitudes Skills Policies Practices It is important for providers and organizations to understand and communicate with their patients on an in‐ depth level. Providing culturally competent care will allow you to: Provide optimal care for all patients. Maintain compliance with laws and recommendations . This is the second course in a series. To get the most out of this course, you should have a working knowledge of the information presented in Part 1 (Cultural Competence: Background and Benefits). Learning Objectives After completing this course, you should be able to: Identify the assumptions you make about patients from different culture groups. Recognize guidelines and best practices for improving the quality of your interactions with cross‐cultural patients. Recall the components and overall goal of a cross‐cultural patient assessment. Use the acronym ADHERE to improve patient compliance with treatment recommendations. Regulatory Course Descriptions Course Title Customer Service Course Description Patients today have high standards and many healthcare options. To attract and retain patients, providers and facilities must stand out from the competition. Providing excellent customer service is one way to stand out from the crowd. This course will help you improve your customer service skills. Learning Objectives After completing this course, you should be able to: Define customer service. Distinguish among poor, good, and excellent customer service. Recognize methods for delighting customers. Identify methods for handling customer complaints. You will learn: The benefits of giving excellent customer service. Methods for delighting your customers. Methods for handling customer complaints. Developmentally Appropriate Care of the Adult Patient Healthcare professionals should be committed to After completing this course, you should be able to: providing quality patient care. In order to do so, they must Define the term “competency.” understand a patient’s age‐specific: Discuss needs, characteristics, and medical care practices for Characteristics the: Needs Young adult Challenges Middle adult Older adult Understanding these features will allow you to better Explain how age‐specific competencies are acquired and meet your patient’s needs. assessed. Regulatory Course Descriptions Course Title Developmentally Appropriate Care of the Pediatric Patient Course Description Healthcare professionals are committed to providing quality patient care. To do so, they must understand a patient’s age‐specific: Characteristics Needs Challenges This will allow you to better meet your patient’s needs. Diversity in the Workplace Today’s workforce is more complex than ever before. There are more women, cultural minorities and aging employees. To benefit from the diversity present in our workplace, we must learn to accept, value, and manage it. This course will teach you the significance of diversity in the workplace, the goals and parts of diversity programs, and how you can support and value diversity. Learning Objectives After completing this course, you should be able to: Define the term “competency.” Discuss needs, characteristics, and related medical care practices for the: Infant Toddler Preschooler Schoolchild Adolescent Describe how age‐specific competencies are acquired and assessed. After completing this course, you should be able to define diversity, recognize the benefits of valuing workplace diversity, identify the legal aspects of diversity, list the goals and parts of a diversity program, and discuss your role in managing workplace diversity. Regulatory Course Descriptions Course Title Electrical Safety Course Description Most equipment in the healthcare setting is electric. For example, ECG machines, bedside monitors, anesthesia machines, ventilators, and incubators all run on electricity. Patients and staff are often in contact with these devices. Therefore, electric shock is always a risk in the healthcare setting. This course will teach you: Emergency Preparedness The basics of electricity. How and why electric shock occurs. How to identify and report electrical hazards. How to prevent electrical accidents. Learning Objectives After completing this course, you should be able to: Review the basics of electricity. Explain how electric shock occurs. List potential electrical injuries. List factors affecting the likelihood and severity of electric shock and injury. Identify what to do if you spot an electric hazard. List what to look for during an equipment check. List what to do before performing maintenance on an electric device. List safety guidelines for power cords and outlets. List best practices for protecting patients from electric shock. Explain how the Joint Commission expects facilities to prepare for electrical power loss. Emergencies happen almost every day. Some emergencies After completing this course, you should be able to: are large. Some emergencies are small. All emergencies Identify concepts relevant to responding to a disaster. need an effective response. List different types of disaster events. This course will give you information about how to Identify the parts of an Emergency Operations Plan. Define “NIMS” and list its parts. respond to emergencies. You will learn about: The importance of being ready for emergencies and disasters. Types of disasters. How an Emergency Response Plan helps your facility respond to emergencies. The National Incident Management System (NIMS). Regulatory Course Descriptions Course Title EMTALA Course Description EMTALA applies to all Medicare hospitals with emergency departments. Under EMTALA, these hospitals must: Provide emergency medical screening to patients regardless of their ability to pay. Stabilize patients with emergency medical conditions. Transfer emergency patients only when medically appropriate. Learning Objectives After completing this course, you should be able to: List potential consequences of failing to comply with EMTALA. Recognize key features of the medical screening exam (MSE) under EMTALA. Identify key feature of stabilizing care under EMTALA. Cite key features of appropriate patient transfer under EMTALA. Failure to follow the rules of EMTALA can lead to: Medicare termination Fines Civil liability This course will help you and your facility comply with EMTALA. End‐of‐Life Care Death can be frightening. This can be especially true for patients in the terminal stages of chronic disease. These patients often wish for a “good death.” However, they often fear that they will die alone, in pain, abandoned by their caregivers. Clinicians must provide excellent end‐of‐ life care to all dying patients. In this way, clinicians can help patients have a “good death”, calm the fears of dying patients as well as support the patient’s family. This course will teach you how to provide excellent end‐of‐life care. Topics of discussion will include types of care, guidelines for providing end‐of‐life care”, ethical and legal considerations, and guidelines for helping loved ones when a patient is dying. After completing this course, the participant should be able to: 1. Differentiate palliative care, end‐of‐life care, and hospice care as they relate to patients in an acute care setting. 2. Apply discussed methods of quality care to a patient at the end‐of‐life in an acute care setting. 3. Recognize ethical and legal issues related to the end‐ of‐life care in an acute care setting. Regulatory Course Descriptions Course Title End‐of‐Life Care (CE) Ergonomics Course Description Learning Objectives Death can be frightening. This can be especially true for patients in the terminal stages of chronic disease. These patients often wish for a “good death.” However, they often fear that they will die alone, in pain, abandoned by their caregivers. Clinicians must provide excellent end‐of‐ life care to all dying patients. In this way, clinicians can help patients have a “good death”, calm the fears of dying patients as well as support the patient’s family. This course will teach you how to provide excellent end‐of‐life care. Topics of discussion will include types of care, guidelines for providing end‐of‐life care”, ethical and legal considerations, and guidelines for helping loved ones when a patient is dying. After completing this continuing education activity, the participant should be able to: 1. Differentiate palliative care, end‐of‐life care, and hospice care as they relate to patients in an acute care setting. 2. Apply discussed methods of quality care to a patient at the end‐of‐life in an acute care setting. 3. Recognize ethical and legal issues related to the end‐ of‐life care in an acute care setting. This course will teach you how to avoid work‐related repetitive stress injury to your: After completing this course, you should be able to: Wrists Arms Back Other at‐risk areas of your body You will learn: Risk factors for injury. How good ergonomics can protect against injury. Define “ergonomics.” Recognize how ergonomics protects against work‐related injury. Identify common types of musculoskeletal disorders (MSDs), including causes, symptoms, and risk factors. Recognize strategies for preventing MSDs. List healthy habits for preventing work‐related injury. Regulatory Course Descriptions Course Title Course Description Learning Objectives Fire Safety Patients are often too sick to protect themselves from harm. This means that fires in healthcare facilities can be especially dangerous. Healthcare workers must be able to identify fire risks to prevent fires. They must also know what to do if a fire does occur. This course will teach you how to identify fire risks and prevent fires, how to respond to a fire emergency, and how The Joint Commission and CMS expect accredited facilities to handle fire safety. After completing this course, you should be able to identify the three sides of the fire triangle, list sources of fuel, oxygen, and heat in the healthcare setting, discuss the importance of fire safety, list the primary goals of the Life Safety Code, list common causes of fire in the healthcare setting, list methods of preventing fires, identify high‐risk areas for fires, list the steps of RACE, identify methods of carrying patients to safety, identify how to contain a fire, recognize when it is safe to use a portable extinguisher to fight a fire, and list guidelines for patient evacuation. General Safety Healthcare facilities have many hazards. If safeguards are not put in place, these hazards can lead to: After completing this course, you should be able to: Injury Lawsuits Poor regulatory reviews On the other hand, staff commitment to safety policies and procedures can help: Minimize hazards. Maximize safety. This course will teach you: How to identify and define different types of hazards. How to identify hospital staff at risk for exposure to each hazard. How to safeguard against different types of hazards. Define different types of hazards. List examples of each type of hazard. Identify the hospital personnel at high risk for exposure to each type of hazard. Recognize factors that contribute to certain hospital hazards. Recognize how to guard against different hazards in the healthcare setting. Regulatory Course Descriptions Course Title Hand Hygiene Hand Hygiene (CE) Course Description Learning Objectives According to the Centers for Disease Control and Prevention (CDC), proper hand hygiene is the single most important way to stop the spread of infection. This course will teach you how to do your part in promoting proper hand hygiene and helping to prevent the spread of infection in your facility. You will learn about the history of hand hygiene, why hand hygiene is so important, and how to keep your hands as clean and germ‐free as possible. After completing this course, the participant should be able to: 1. List important milestones in the history of hand hygiene that relate to current guideline recommendations for patient safety. 2. Recognize why hand hygiene in the healthcare setting is important to control the spread of infection. 3. Identify best practices for hand hygiene to control the spread of infection and improve patient outcome. After completing this continuing education activity, the participant should be able to: 1. List important milestones in the history of hand hygiene that relate to current guideline recommendations for patient safety. 2. Recognize why hand hygiene in the healthcare setting is important to control the spread of infection. 3. Identify best practices for hand hygiene to control the spread of infection and improve patient outcome. According to the Centers for Disease Control and Prevention (CDC), proper hand hygiene is the single most important way to stop the spread of infection. This course will teach you how to do your part in promoting proper hand hygiene and helping to prevent the spread of infection in your facility. You will learn about the history of hand hygiene, why hand hygiene is so important, and how to keep your hands as clean and germ‐free as possible. Regulatory Course Descriptions Course Title Course Description Learning Objectives Hazard Communication Under its Hazard Communication Standard (HCS), OSHA requires all employers to develop written hazard communication programs. The primary goal of the HCS is to ensure the safety of employees who work with hazardous materials. To keep safe at work; learn about hazardous materials and how they can hurt you, identify your potential for exposure and recognize signs of overexposure, and learn how to safeguard against exposure. This course will give you the information you need to keep safe when working with hazardous materials. After completing this course, you should be able to define hazardous materials and describe why certain materials are hazardous, describe what information is contained in a material safety data sheet, recall the requirements for chemical container labels, explain how to interpret a chemical container label, and detail the importance of using personal protective equipment. HIPAA As a worker in the healthcare industry, you are affected by the Administrative Simplification Requirements of HIPAA. You are required by law to follow these rules. After completing this course, you should be able to: In 2009, the American Recovery and Reinvestment Act (ARRA) made changes to HIPAA. Individuals who obtain protected information without authorization can face criminal penalty. This includes employees at a hospital. This course will help you comply with HIPAA. You will learn about: •Which organizations are covered by HIPAA •The penalties for violating HIPAA •The Administrative Simplification Requirements of HIPAA, and how to comply with each Identifying and Assessing Victims of Abuse and Neglect Physical, emotional, and sexual abuse can leave lasting scars. Victims of abuse can become abusers. Identifying abuse can break the cycle of violence. This course will provide you with the information needed to identify victims of abuse and neglect. This will allow you to improve public health and patient care. Identify covered entities under HIPAA. List eight electronic health transactions covered by HIPAA and the medical code sets to be used for these transactions. Recognize safeguards required by HIPAA to ensure the security and integrity of electronic health information. Identify the unique employer identifier used under HIPAA. Distinguish between uses and disclosures of health information that are and are not allowed under the HIPAA Privacy Rule. After completing this course, you should be able to recall the elements of The Joint Commission Standard PC.01.02.09, describe abuse/neglect‐screening procedures, list topics that should be included in healthcare staff training, recall the key elements of an abuse assessment, and identify when reporting abuse/neglect is legally mandated. Regulatory Course Descriptions Course Title Identifying and Assessing Victims of Child Abuse and Neglect Course Description Child maltreatment is a serious problem in the United States: 905,000 children are abused each year. 1,530 children die. The Joint Commission has a standard for victims of abuse or neglect (Standard PC.01.02.09). The rationale for the standard explains the important role of healthcare workers in identifying victims. Learning Objectives After completing this course, you should be able to: Recognize forms of child maltreatment. List the effects of child abuse and neglect. Recognize methods for identifying victims. List steps in the process of assessing a victim. Recognize the importance of laws about reporting child abuse. This course focuses on child abuse and neglect. You will learn how to identify, assess, refer, and report victims. This will help you: Improve public health and your facility’s quality of patient care. Comply with The Joint Commission Standard PC.3.10. Note: For more details about The Joint Commission Standard PC.01.02.09, and an overview of all types of abuse and neglect, see the course: Identifying and Assessing Victims of Abuse and Neglect. Identifying and Assessing Victims of Domestic Abuse This course will discuss domestic abuse, and will provide you with the information you need to identify victims, assess victims, refer victims to other resources, and report victims of this form of abuse. By doing so, you can maintain compliance with The Joint Commission, improve public health, and improve your facility’s quality of patient care. Note: The course: Identifying and Assessing Victims of Abuse and Neglect provides an overview of all types of abuse and neglect. After completing this course, you should be able to describe violent relationships, list the effects of domestic abuse on the victim and children, recall methods for identifying victims of domestic abuse, describe the process of assessing a victim of domestic abuse, and understand the importance of reporting domestic abuse. Regulatory Course Descriptions Course Title Course Description Learning Objectives Identifying and Assessing Victims of Domestic Abuse (CE) This course will discuss domestic abuse, and will provide you with the information you need to identify victims, assess victims, refer victims to other resources, and report victims of this form of abuse. By doing so, you can maintain compliance with The Joint Commission standards, improve public health, and improve your facility’s quality of patient care. Specific information for Florida providers to help meet state board requirements is also included. After completing this continuing education activity, participants should be able to: Elder maltreatment is a serious problem in the United States: •Between 1 and 2 million older Americans (over age 65) are abused each year. •Not all cases of elder abuse or neglect are reported. After completing this course, you should be able to: Identifying and Assessing Victims of Elder Abuse and Neglect The Joint Commission has a standard for victims of abuse or neglect (Standard PC.01.02.09). The rationale for the standard explains the important role of healthcare workers in identifying victims. In this course, you will learn how to identify, assess, refer, and report victims of elder abuse and neglect. This will help you: Improve public health and your facility’s quality of patient care. Maintain compliance with The Joint Commission Standard PC.01.02.09. Note: For more details about The Joint Commission Standard PC.01.02.09, and an overview of all types of abuse and neglect, see the course: Identifying and Assessing Victims of Abuse and Neglect. List the effects of domestic abuse on the victim and children as it relates to the provision of care. Cite the methods for identifying and assessing victims of domestic abuse in a clinical setting. Recognize the importance of assessing and reporting domestic abuse as a healthcare provider. Recognize forms of elder maltreatment. List consequences of elder abuse and neglect. Recall methods for identifying victims. List steps in the process of assessing a victim. Recall how state law affects your care of abused and neglected elders. Regulatory Course Descriptions Course Title Infection Control Course Description This course will teach you the basics of infection control. After completing this course, you should be able to: You will learn: How diseases are spread. How to help prevent the spread of disease in the healthcare setting. Informed Consent Learning Objectives When you think of informed consent, you may think of the written consent forms that patients are sometimes asked to sign. In fact, informed consent is not the same thing as a consent form. Instead, informed consent has to do with communication between a patient and a provider. This communication allows the patient to make informed decisions about treatment options. This course will teach you what you need to know to: Protect the patient’s right to make treatment decisions. Comply with the doctrine of informed consent. You will learn about: Ethics, law, and accreditation concerns related to informed consent. Special cases of informed consent. Recognize the importance of infection control. Identify how infections spread. Recognize how to block the spread of infection. List your responsibilities for infection control. After completing this course, you should be able to: Recognize the basis for informed consent. Identify Joint Commission requirements for informed consent. List special cases in which informed consent is not required. Identify cases in which informed consent is given by someone other than the patient. Regulatory Course Descriptions Course Title Introduction to Performance Improvement Course Description Have you ever wondered whether what you do at work makes a difference? And, if what you do does make a difference, could anyone ever measure that difference? If so, you will be interested in performance improvement (P.I.). P.I. is a method for making a difference and tracking that difference. This course will teach you the basic principles of P.I. Once you understand the basics, you will be ready to move onto part II in this series, Performance Improvement in the Workplace. In that course, you will learn how to help your facility use P.I. to: Improve services. Increase customer satisfaction. Save time and money. Learning Objectives After completing this course, you should be able to: Identify the function of each activity in the P.I process. List the responsibilities of each player on the P.I. team. Regulatory Course Descriptions Course Title Latex Allergy Course Description Latex allergy can be very limiting to some people. In some cases, it can even be life threatening. Each year, latex allergy causes: 220 cases of anaphylaxis 3 deaths Learning Objectives After completing this course, you should be able to: Identify the source of latex and the cause of latex allergies. Identify groups of people at increased risk for latex sensitivity. Distinguish among three different types of latex reaction. Recognize strategies for managing latex sensitivity. This course will teach you what you need to know to: Identify patients who are likely to be latex‐sensitive. Protect latex‐sensitive patients and staff in the healthcare setting. You will learn about: Medical Equipment Safety What latex allergy is and what causes it. Risk factors for latex allergy. Different types of latex reactions. What to do if you, a coworker, or a patient is allergic to latex. The Institute of Medicine (IOM) estimates that medical devices cause serious injury to 1.3 million Americans each year. With proper systems in place, many of these injuries can be prevented. This course will help you: Use medical devices safely. Protect your patients from medical device risks. You will learn about: General medical device risks and safety. Specific risks and safety for selected medical devices. After completing this course, you should be able to: Recognize factors that contribute to medical device risks. Identify Joint Commission and FDA contributions to medical device safety. List the risks of selected medical devices. Identify strategies for addressing each risk. Regulatory Course Descriptions Course Title Medical Ethics Course Description Learning Objectives Medical ethics refers to the discussion about: Upon completion of this course, participants should be able to: Choices and values in medical practice. The duty of healthcare providers. List the four guiding principles of medical ethics to improve patient outcomes. Recognize ethical duties related to patient care in general. Identify ethical duties related to patients near the end of life that will improve patient care. List the ethical duties that providers have in relation to their medical practice, society as a whole, and other providers . It examines questions of moral right and wrong. This course will help you: Understand what you should and should not do as a healthcare provider. Do your job in an ethical way. You will learn about: The four basic ethical principles for healthcare providers. Ethics around specific issues in healthcare today. Medical Ethics (CE) Medication Terminology: Use of Abbreviations and Symbols Medical ethics refers to the discussion about choices and values in medical practice as well as the duty of healthcare providers. It examines questions of moral right and wrong. This course will help nurses understand what they should and should not do as a healthcare provider and how to do their job in an ethical way. Participants will learn about the four basic ethical principles for healthcare providers and the ethics around specific issues in healthcare today. After completing this continuing education activity, the participant should be able to: This course will help you and your facility improve patient safety. After completing this course, you should be able to: You will learn about: “Risky” drug terms Safer terms to use instead List the four guiding principles of medical ethics to improve patient outcomes Recognize ethical duties related to patient care in general Identify ethical duties related to patients near the end of life that will improve patient care List the ethical duties that providers have in relation to their medical practice, society as a whole, and other providers Identify The Joint Commission recommendations related to risky drug terms Recognize risky abbreviations and symbols. Select safer terms to use in place of risky terms. Regulatory Course Descriptions Course Title Overview of HIV Course Description HIV is one of the most important health threats of our time. It has killed millions of people in the United States and worldwide. An estimated 488,861 adults and adolescents are living with HIV/AIDS in the United States. Therefore, all healthcare professionals need a basic understanding of the virus and the disease it causes: AIDS. Learning Objectives After completing this course, you should be able to: List key features of HIV and AIDS. Recognize how HIV is transmitted. Identify tests used to diagnose HIV infection. Specify tests and methods used to monitor the progress of HIV infection. Cite strategies for preventing the spread of HIV. This course will teach you the basics about HIV and AIDS. You will learn: Overview of HIV (CE) The relationship between HIV and AIDS. How HIV is spread. How HIV infection is diagnosed. How HIV infection can be prevented and treated. HIV is one of the most important health threats of our time. It has killed millions of people in the United States and worldwide. Over 500,000 adults and adolescents are living with HIV/AIDS in the United States. Therefore, all healthcare professionals need a basic understanding of the virus and the disease it causes. This course will teach nurses the basics about HIV and AIDS. Participants will learn about the relationship between HIV and AIDS, how HIV is spread, how HIV infection is diagnosed, and how HIV infection can be prevented and treated. After completing this continuing education activity, the participant should be able to: Distinguish between HIV infection and AIDS in patients, Recognize the transmission routes of HIV in patients, Identify tests used to diagnose and monitor the progress of HIV infection in patients, Cite strategies for preventing the spread of HIV and the treatment of infections in patents. Regulatory Course Descriptions Course Title Pain Management Pain Management (CE) Course Description Learning Objectives According to The Joint Commission, pain management is a After completing this course, the participant should be able to: patient right. Patients may experience acute or chronic 1. Identify basic types of pain in order to design effective pain and medical professionals have an obligation to act in management and improve patient outcomes the best interests of their patients to manage that pain. 2. List the benefits of treating pain to improve patient When pain is not managed properly or adequately, outcomes. additional health issues can arise and negatively impact outcome. Nurses are responsible for assessment of pain 3. Identify the components of a pain assessment in their patients. This course will discuss and review necessary to improve patient care. information on pain management, such as the definition 4. Identify best practices for safely treating pain to improve patient care quality and outcomes. of pain, the benefits of managing pain effectively, best practices and guidelines for assessing pain and managing pain. According to The Joint Commission, pain management is a patient right. Patients may experience acute or chronic pain and medical professionals have an obligation to act in the best interests of their patients to manage that pain. When pain is not managed properly or adequately, additional health issues can arise and negatively impact outcome. Nurses are responsible for assessment of pain in their patients. This course will discuss and review information on pain management, such as the definition of pain, the benefits of managing pain effectively, best practices and guidelines for assessing pain and managing pain. After completing this continuing education activity, the participant should be able to: 1. Identify basic types of pain in order to design effective management and improve patient outcomes 2. List the benefits of treating pain to improve patient outcomes. 3. Identify the components of a pain assessment necessary to improve patient care. 4. Identify best practices for safely treating pain to improve patient care quality and outcomes. Regulatory Course Descriptions Course Title Patient Rights Patient Rights (CE) Course Description Patients have the right to care, treatment, and services that protect their dignity and respect their values. These values often affect the patient’s treatment needs and preferences. By understanding and respecting patients and their values, providers can help meet the patient’s needs for treatment and services as well as protect the patient’s rights. This course will address the nurse’s role in addressing these issues. Patients have the right to care, treatment, and services that protect their dignity and respect their values. These values often affect the patient’s treatment needs and preferences. By understanding and respecting patients and their values, providers can help meet the patient’s needs for treatment and services as well as protect the patient’s rights. This course will address the nurse’s role in addressing these issues. Learning Objectives After completing this course, the participant should be able to: 1. List the six general areas of patient rights that ensure quality healthcare for hospital patients. 2. Identify patient care information that each patient should know and be aware of to receive optimal inpatient hospital care. 3. Recognize the ways in which hospital personnel protect the rights of patients to ensure quality care. After completing this continuing education activity, the participant should be able to: 1. List the six general areas of patient rights that ensure quality healthcare for hospital patients. 2. Identify patient care information that each patient should know and be aware of to receive optimal inpatient hospital care. 3. Recognize the ways in which hospital personnel protect the rights of patients to ensure quality care. Regulatory Course Descriptions Course Title Performance Improvement in the Workplace Course Description Have you ever wondered whether what you do at work makes a difference? And, if what you do does make a difference, could anyone ever really measure that difference? Learning Objectives After completing this course, you should be able to: List the steps in the performance improvement process. Identify the tasks involved in each step of a P.I. project. If so, you will appreciate performance improvement (P.I.). P.I. is a structured method for making a difference and tracking that difference. This course will walk you through the performance improvement (P.I.) process in a step‐by‐step way. You will learn how to use the P.I. strategy to help your facility: Improve the quality of its services. Increase customer satisfaction. Save time and money. Note: You should already have a working knowledge of Part I in this series, Introduction to Performance Improvement. Personal Protective Equipment In the healthcare setting, there are many biological hazards. This course will teach you how to protect yourself from these hazards by using PPE. You will learn about: The types of PPE used in the healthcare setting. How to choose the right PPE for the job. How to use PPE correctly and safely. After completing this course, you should be able to: Recognize when and why OSHA requires an employer to provide PPE for employees. Recognize when and how PPE should be used in the healthcare setting List best practices for the use of gloves. Identify how and when to use masks, goggles, and respirators. Recognize when and how protective apparel should be used. Regulatory Course Descriptions Course Title Precauciones estándar: agentes patógenos de transmisión por sangre y otros materiales potencialmente infecciosos (Standard Precautions: Bloodborne Pathogens and Other Potentially Infectious Materials) Precauciones relacionadas con la transmisión: transmisión aérea (Transmission‐Based Precautions: Airborne) Course Description Este curso le ayudará a protegerse a usted mismo y a proteger a sus colegas, a sus pacientes y a su familia. Usted aprenderá a: • • Trabajar de forma segura con la sangre y los fluidos corporales. Learning Objectives Este curso le ayudará a protegerse a usted mismo y a proteger a sus colegas, a sus pacientes y a su familia. Usted aprenderá a: • Trabajar de forma segura con la sangre y los fluidos corporales. • Identificar y manipular otros materiales potencialmente infecciosos (OPIM, por sus siglas en inglés). Identificar y manipular otros materiales potencialmente infecciosos (OPIM, por sus siglas en inglés). Se conocen tres agentes patógenos importantes cuya propagación se realiza por transmisión aérea, que son: • Virus Varicela‐Zoster (VVZ), causa de la varicela y los herpes • Virus del sarampión (o la rubéola) • Mycobacterium tuberculosis, causa de la TB Estos tres agentes patógenos pueden causar enfermedades severas. Es importante destacar que estos tres agentes patógenos se pueden propagar en forma nosocomial. Este curso le enseñará a evitar la propagación de las infecciones de transmisión aérea en el ámbito nosocomial. Usted se familiarizará con: • Amenazas de transmisión aérea actuales • Precauciones para evitar la transmisión aérea Luego de completar este curso, estará capacitado para: • Listar y describir los elementos de las precauciones para evitar la transmisión aérea. • Reconocer las características principales y las precauciones específicas para la varicela, el sarampión, el SARS y la viruela. • Reconocer las características principales y los requisitos del OSHA sobre la tuberculosis. Regulatory Course Descriptions Course Title Precauciones relacionadas con la transmisión: transmisión por contacto y por gotitas (Transmission‐Based Precautions: Contact and Droplet) Course Description Los nosocomios son la fuente más frecuente de transmisión de determinadas infecciones. Los microorganismos causantes de enfermedades se pueden transmitir por: Learning Objectives Luego de completar este curso, estará capacitado para: • Reconocer las formas de propagación de los agentes patógenos de transmisión por contacto. • Identificar las precauciones para evitar la transmisión por contacto. • Reconocer las formas de propagación de los agentes patógenos de transmisión por gotitas. • Identificar las precauciones para evitar la transmisión por gotitas. • Contacto • Gotitas • Transmisión aérea • Vehículo común • Vectores Este curso le enseñará a evitar la propagación de las infecciones de transmisión por contacto y gotitas en el ámbito nosocomial. Usted se familiarizará con: • Precauciones para evitar la transmisión por contacto • Precauciones para evitar la transmisión por gotitas Regulatory Course Descriptions Course Title Prevención de resbalones, tropiezos y caídas en el lugar de trabajo (Preventing Slips, Trips and Falls in the Workplace) Course Description Todos los trabajadores están expuestos al riesgo de resbalones, tropiezos y caídas peligrosas. No es necesario trabajar en escaleras de mano o en andamios para estar en riesgo. De hecho, las caídas son la tercera causa principal de lesiones laborales incapacitantes para todos los trabajadores en los Estados Unidos. Los resbalones y tropiezos sin caída pueden causar lesiones laborales adicionales. Estas lesiones incluyen torceduras y esguinces que ocurren cuando una persona intenta recuperar el equilibrio luego de un resbalón o tropiezo. Learning Objectives Luego de completar este curso, estará capacitado para: • Reconocer factores de riesgo de resbalones y protegerse contra estos riesgos. • Identificar factores de riesgo de tropiezos y protegerse contra estos riesgos. • Reconocer situaciones en las que podría ocurrir una caída desde altura y listar métodos para prevenir caídas en estas situaciones. • Listar técnicas para caer con seguridad. En general, en los Estados Unidos, los resbalones, tropiezos y caídas causan: • 15% de todas las muertes accidentales • 10% de todas las lesiones Aprender a prevenir los resbalones, tropiezos y caídas le ayudará a evitar lesiones. Preventing Slips, Trips, and Falls in the Workplace This course has been designed to help protect you from the occupational hazard of slips, trips, and falls, by providing you with information on: Causes and prevention of slips. Causes and prevention of trips. Risk and prevention of falls‐to‐below. Guarding against injury during a foot‐level fall. After completing this course, you should be able to: Recognize risk factors for slips, and how these factors can be abated. Identify risk factors for trips, and how these factors can be abated. Recognize situations in which a fall‐to‐below could occur, and list strategies for preventing falls in these situations. List techniques for falling safely. Regulatory Course Descriptions Course Title Radiation and MRI Safety Course Description Radiation and MRI are used commonly in the healthcare setting. Both procedures involve powerful forms of energy. To avoid injury to you or your patients, you must have a basic understanding of radiation and MRI, understand the risks associated with radiation and MRI exposure, and know specific best practices to safeguard against potential dangers. Rapid Regulatory Compliance: Clinical I:Compliance, Ethics, Sexual Har., Patient Rights, Informed Consent, Adv.Directives, EMTALA, Grievances, Dev. Appropriate Care, Cult.Competence, Restraint/Seclusion, Patient Abuse/Assault/Neglect The purpose of this training is to inform healthcare workers of best practices, general regulatory compliance, and Joint Commission standards and requirements. This course is intended to serve as a review and refresher for learners who have previously completed the full Regulatory courses offered by HealthStream. It is not meant as a substitute for full training. Rapid Regulatory Compliance: Clinical II:Gen/Fire/Elec/Back/Rad./MRI Safety, Ergo, Lift/Transp, Slips/Trips/Falls,LatexAllergy, HazComm, WorkplaceViol., EmergPrep, Infec.Control:HAI, HandHyg, Bloodborne, StdPrec, Airborne/Contact/Droplet Prec, PPE The purpose of this training is to inform healthcare workers of best practices, general regulatory compliance, and Joint Commission standards and requirements. This course is intended to serve as a review and refresher for learners who have previously completed the full Regulatory courses offered by HealthStream. It is not meant as a substitute for full training. Learning Objectives After completing this course, you should be able to: Describe how radiation and MRI are used in the healthcare setting. List and explain the hazards of radiation and MRI. Describe safeguards for healthcare staff who work with radiation or radioactive patients. Detail safeguards for healthcare staff and patients involved in MRI. This course will rapidly review and update your knowledge of: Compliance and ethics Patient rights Patient care and protection This course has been designed to rapidly review and update your knowledge of the following topics: Safety Emergency preparedness Infection control Regulatory Course Descriptions Course Title Course Description Learning Objectives Rapid Regulatory Compliance: Non‐clinical I:Corporate Compliance, Sexual Harassment, Patient Rights, Confidentiality, HIPAA, Grievances The purpose of this training is to inform healthcare workers of best practices, general regulatory compliance, and Joint Commission standards and requirements. This course is intended to serve as a review and refresher for learners who have previously completed the full Regulatory courses offered by HealthStream. It is not meant as a substitute for full training. Rapid Regulatory Compliance: Non‐clinical II:General Safety, Fire Safety, Electrical Safety, Ergonomics, Back Safety,Hazard Communication, Security & Workplace Violence, Reporting Incidents, Emergency Preparedness, Infection Control The purpose of this training is to inform healthcare workers of best practices, general regulatory compliance, and Joint Commission standards and requirements. This course is intended to serve as a review and refresher for learners who have previously completed the full Regulatory courses offered by HealthStream. It is not meant as a substitute for full training. Sexual Harassment in the Workplace Sexual harassment is a crime. Harassment also contributes After completing this course, you should be able to: to a poor work environment. Recognize the legal definition of sexual harassment. Identify the two forms of sexual harassment. Preventing sexual harassment can help: List the responsibilities of employers and employees for Improve employee productivity and morale . preventing and handling sexual harassment. Decrease employee turnover. Save you and your facility legal fees and other costs. This course will teach you how to prevent and handle sexual harassment in the workplace. This course will rapidly review and update your knowledge of: Compliance and ethics Patient rights Patient care and protection This course has been designed to rapidly review and update your knowledge of: Safety Emergency preparedness Infection control Regulatory Course Descriptions Course Title Standard Precautions: Bloodborne Pathogens and Other Potentially Infectious Materials Course Description Some organisms that cause disease are carried in a person’s blood and other body fluids. Healthcare workers are routinely exposed to the blood and fluids of their patients. Therefore, they are at risk for contracting disease. This course will help you protect: Yourself Your coworkers Your patients Your family You will learn how to: Work safely with blood and body fluids. Protect against exposure to bloodborne pathogens. Learning Objectives After completing this course, you should be able to: Identify important bloodborne pathogens and how they are spread. List important safeguards against bloodborne pathogen exposure. Recognize what to do if you are exposed to a bloodborne pathogen. Regulatory Course Descriptions Course Title Seguridad contra incendios (Fire Safety) Course Description Los pacientes están a menudo demasiado enfermos para protegerse a sí mismos. Esto significa que los incendios en los centros de atención sanitaria pueden ser especialmente peligrosos. Los trabajadores de la salud deben poder identificar los riesgos de incendio para prevenir que éstos ocurran. También deben saber qué hacer en caso de que se produzcan. Learning Objectives Luego de completar este curso, estará capacitado para: • Identificar los tres lados del triángulo del fuego. • Elaborar una lista de las fuentes de combustible, oxígeno y calor en el ámbito del cuidado de la salud. • Debatir la importancia de la seguridad contra incendios. • Enumerar los objetivos principales del Código de Seguridad Humana. • Elaborar una lista de las causas frecuentes de los incendios en el ámbito del cuidado de la salud. • Enumerar los métodos de prevención de incendios. • Identificar las áreas de alto riesgo de incendio. • Enumerar los pasos del protocolo RACE. • Identificar métodos para el transporte de los pacientes a un lugar seguro. • Identificar cómo contener un incendio. • Reconocer cuándo es seguro usar un extinguidor de incendios portátil para combatir un incendio. • Enumerar las pautas para evacuación de pacientes. Este curso le enseñará: • Cómo identificar los riesgos y prevenir incendios. • Cómo responder ante una emergencia por incendio. • Cómo prevén la Comisión Conjunta y los Centros de Servicios de Medicare y Medicaid (CMS, por sus siglas en inglés) que las instalaciones acreditadas aborden la seguridad contra incendios. Regulatory Course Descriptions Course Title Seguridad de la espalda (Back Safety) Course Description La industria del cuidado de la salud se caracteriza por su alto riesgo de lumbalgia y lesiones lumbares. Learning Objectives Luego de completar este curso, estará capacitado para: • Detallar la incidencia de lumbalgia y lesiones lumbares en los trabajadores de Estados Unidos. • Identificar los factores de riesgo de las lesiones lumbares. • Describir los fundamentos de la anatomía y la fisiología de la columna vertebral. • Cómo se producen las lesiones lumbares. • Debatir el manejo seguro de la columna vertebral al dormir, estar sentado, ponerse de pie y levantar peso. • Los fundamentos de la estructura y la función de la columna vertebral. • • Cómo usar adecuadamente la espalda y la columna vertebral al dormir, estar sentado, ponerse de pie y levantar peso. Identificar las diferencias entre levantar un objeto y mover a un paciente. • Describir las prácticas seguras para el manejo de pacientes. • Cómo reducir el riesgo de lesión lumbar. • Debatir la importancia de una postura corporal correcta y el ejercicio regular para la salud de la espalda. Los ayudantes de enfermería, los camilleros y los asistentes de enfermeras son las ocupaciones con máximo nivel de riesgo. Según informa la BLS, estos trabajadores sufren más lesiones lumbares que cualquier otra profesión de la atención sanitaria. Este curso le enseñará: Regulatory Course Descriptions Course Title Seguridad electrica (Electrical Safety) Course Description La mayor parte del equipamiento en el ámbito del cuidado de la salud es eléctrico. Por ejemplo, las máquinas de ECG (electrocardiograma), los monitores al lado de las camas, las máquinas de anestesia, los respiradores y las incubadoras, todo funciona con electricidad. Learning Objectives Luego de completar este curso, estará capacitado para: • Repasar los principios básicos de la electricidad. • Explicar cómo ocurre un choque eléctrico. • Hacer una lista de las posibles lesiones por electricidad. • Hacer una lista de los factores que inciden en la probabilidad y la gravedad de los choques eléctricos y las lesiones por electricidad. Este curso le enseñará: • Identificar qué hacer si detecta un peligro eléctrico. • Los principios básicos de la electricidad. • Hacer una lista de qué buscar durante un control de equipo. • Hacer una lista de qué hacer antes de realizar el mantenimiento a un dispositivo eléctrico. • Hacer una lista de pautas de seguridad para cables eléctricos y tomacorrientes. • Hacer una lista de las prácticas más adecuadas para proteger a los pacientes de un choque eléctrico. • Explicar cómo la Comisión Conjunta espera que se preparen las instalaciones para una interrupción en el suministro de energía eléctrica. Los pacientes y el personal están frecuentemente en contacto con estos dispositivos. Por lo tanto, un choque eléctrico siempre es un riesgo en el ámbito del cuidado de la salud. • Cómo y por qué ocurre un choque eléctrico. • Cómo identificar y reportar los peligros eléctricos. • Cómo prevenir los accidentes eléctricos. Regulatory Course Descriptions Course Title Transmission‐Based Precautions: Airborne Course Description Three important pathogens are known to be spread by the airborne route. These are: Varicella‐zoster virus (VZV), the cause of chickenpox and shingles. Measles (or rubeola) virus. Mycobacterium tuberculosis, the cause of TB. All three pathogens can cause severe disease. Importantly, all three pathogens can be spread in the healthcare setting. This course will teach you how to prevent the spread of airborne infection in the healthcare setting. You will learn about: Current airborne threats Airborne Precautions Learning Objectives After completing this course, you should be able to: List and describe the elements of Airborne Precautions. Recognize key features and specific precautions for: varicella, measles, SARS, and smallpox. Recognize key features and OSHA requirements for tuberculosis. Regulatory Course Descriptions Course Title Transmission‐Based Precautions: Contact and Droplet Course Description Healthcare settings are the most common source of transmission for certain infections. Disease‐causing microorganisms can be transmitted by: Contact Droplet Airborne Common vehicle Vectors Learning Objectives After completing this course, you should be able to: Recognize how contact pathogens are spread. Identify Contact Precautions. Recognize how droplet pathogens are spread. Identify Droplet Precautions. This course will teach you how to prevent the spread of contact and droplet pathogens in the healthcare setting. You will learn about: Contact Precautions Droplet Precautions Transportation & Shipping of Hazardous Materials The Department of Transportation (DOT) makes rules and regulations about transporting hazmat. Some states also have rules and regulations. These rules make the transport of hazardous materials as safe as possible. This course will help you follow DOT rules for hazmat transport. You will learn: Hazmat definitions Hazmat regulations Hazmat training requirements After completing this course, you should be able to: Identify the nine classes of hazmat. Define “hazmat employer” and “hazmat employee.” Recognize requirements for packaging hazmat. Identify when a hazmat spill must be reported. List requirements for hazmat training. Regulatory Course Descriptions Course Title Workplace Violence Course Description Violence includes many behaviors. These behaviors range After completing this course, you should be able to: from rude language to murder. When violence happens to Recognize risk factors for violence in the healthcare setting. a person at work, that violence is considered to be List the parts of a Workplace Violence Prevention Program. workplace violence. Identify levels of combative behavior and recognize Workplace violence is a very real threat in the healthcare appropriate responses for each. setting. Healthcare workers deal with patients and family members who often feel frustrated, vulnerable, and out of control. These people can become violent. This course will teach you how to prevent and handle workplace violence. You will learn: How, where, when, and why violence occurs in the healthcare setting. The key parts of a Violence Prevention Program. How to be safe around violent or potentially violent individuals. Learning Objectives
