basque government

BASQUE GOVERNMENT
Page 2 / 22
Introduction 1. ¿What is Basque Government?
The Basque Country is an autonomous community (2.100.000 habitants)
of the Spanish State, with its own regional government, which exercises several
authorities including public finance, education, culture, health, security,
industry, etc.
The Basque Government has an annual budget of €2.25 billion for public
procurement, which represents a 33% of the government budget (€1.9 billion of
operational costs and €350 million of real investment).
Introduction 2. Organisation de la procédure administrative de
passation de marchés du gouvernement Basque
The Royal Decree Law 2/2000 establishes the environment for public
procurement in Spain. Three types of intermediaries are involved in the
administrative procedure of public procurement of the Basque Government:
•
•
•
Government Procurement Bodies (about 150): responsible for defining
global government procurement needs for the Departments of the Basque
Government and decide on issues related to them
Markets Commissions (about 100): responsible for assisting Government
Procurement Bodies on legal issues
Technical services (as many as the government departments and
agencies): responsible for defining needs and consulting the previous two
on technical issues
For all public procurement above of €1.8 or €3 millions according to the
procurement type, and €300.000 for goods supply agreements, the market
commission responsible is the Central Commission for Public Procurement
(CCPP) of the Department of Finance and Public Administration. Furthermore,
the Consultative Council for public procurement administrative procedures acts
as a central counselling body.
In 2000, the Department of Finance and Public Administration of the Basque
Government launched the eContratacion (eProcurement) System with prime
objective to provide Basques publics administrations with all necessary services
for electronically performing their procurement activities.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 3 / 22
1) Framework of the System
Among other spheres of action, the "Basque Country in the Information
Society" (Plan Euskadi en la Sociedad de la Información, or PESI) includes
"Administración On Line", whose stated purpose is to "reinvent and digitise the
processes of Basque public authorities in order to get closer to and provide
greater access to the general public and business and to be more efficient in the
internal management of their resources".
This sphere of action is structured into a number of separate programmes
(Euskalsarea, Zuzenean, Atea, etc.). One of these is the "Government Purchases
[Compras Públicas]" programme which is intended to speed up the government's
procurement processes and facilitate accessibility to procurement files". This
"Government Purchases" programme initially only contained three areas of
action: the Government Purchases Portal, Telematic Processing of Procurement
Files and the Company Classification and Register of Contractors. The new,
much more ambitious System outlined in this report is the result of the
experience gained through introducing and running the Government Purchases
programme and the new needs and possibilities that have been detected. This is
the Basque Government's eProcurement System [Sistema eContratacion].
The importance of and need for an eProcurement System is echoed in the
Council of Europe’s "high-level commitment", eEurope 2002, which listed public
procurement by electronic means as one of 20 basic public services defined for
the future digital administration. The European Commission's "eEurope 2005"
initiative also views eProcurement as a project which member states must
introduce and announces that in 2005 the European Parliament will legislate on
the issue. The strategic importance for the European Union of such an initiative
derives from the fact that the public administration accounts for an estimated
11% of GDP. Mobilising this purchasing capacity will therefore encourage rapid
adoption of e-commerce mechanisms among the European business sector and
help challenge America's quasi-monopoly in this area.
Moreover, the new directive on government procurement envisages a near
future in which the only way of tendering for certain procurement procedures
will be electronic. The preamble to the new directive recently approved by the
European Parliament highlighted the fact that new electronic purchasing
techniques would make it possible to "extend competition", "improve
effectiveness", "save time and money", "thus guaranteeing optimum use of public
funds through broad competition". European regulations are thus clearly
committed to eProcurement.
It is worth noting that the various initial studies which have been carried out
to assess the possible economic impact of introducing eProcurement have
concluded that it will mean important savings for all involved.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 4 / 22
By extension, within the perspective of the Basque economy, it is logical to
presume that the adoption of forms of eProcurement by the Basque Government
will help contribute to the general economic development of the region by
promoting e-commerce amongst suppliers and creating an opportunity for
experimentation and familiarisation with a mechanism which the public
administration as a whole will adopt in the future.
It is therefore essential to advance the digitalisation of administrative
procurement, and this precisely what this eProcurement System seeks to do at an
overall level.
2) Integration in the eAdministracion project
The eProcurement System forms part of the much wider eAdministracion
(eGovernment) project, which uses common applications that have already been
defined and others which have yet to be developed (e.g. electronic notification
and “Web presence”), and it will progressively be adapted to the new
requirements of that project.
3) Master Plan for Introduction of the System
As has been the case in many other administrations, a range of sometimes
disparate —and even counterproductive— efforts have been made to computerise
government procurement. The results have often been limited —sometimes even
non-existent or frustrating— because there is no overall approach to establish
targets, resources and deadlines for introduction.
Furthermore, the change required is of such a scale and affects so many
internal and external elements of government (and specifically an activity of that
government which has been carried out in the same way since time immemorial)
that in order to have some certainty of succeeding, we need to have more than
just good applications in each area of government; we also need to tackle a series
of complementary but no less essential strategies.
For this purpose, we have prepared the Master Plan for Introduction of
the eProcurement System. This is a wide-reaching document, which analyses a
variety of issues, including:
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 5 / 22
Tecnimap 2004
Award
ETI Euskadi
2003 Award
•
Strategic principles of the eProcurement System. In overall terms, this
section deals with the structuring and compliance with the principles of the
“Basque Country in the Information Society” Plan, and synchronisation with
planned developments planned in the area of Digital Government, both in the
ambit of the Basque Government and that of the European Union itself.
•
Anticipated benefits of introduction of the System. This area has been
analysed from the following perspectives:
Beneficios esperados de la implantación del proyecto eContratacion
2. Para la administración
El Gobierno Vasco estima que la a
dopció
ctró
ónica por pa
rte de los Administració
ad
ción del
el Plan de Con
ontratació
ción Ele
Electr
arte
ción Genera
rall de la
Com
nel
te conjunto
ra sí
Comunidad Autó
tónomade Euskadi red
redundará
ará e
en
el siguien
nte
ntode beneficios pa
ara
sí misma:
• Acceso a nue
vos provee
evos
roveedores, particu
articularmente de Pymess-s, a
all minimizar barreras
rreras de acceso
ccesoa la Administració
ciónPú
Pública.
•Red
s coste
s de proce
samien
cció
ón, a resultas
ció
ón eman
educció
cción de lo
los
stes
rocesa
iento y transa
sacci
ltas de la fluidifica
ificaci
anada de la digitaliza
italizació
ción e
integ
ció
ón de
to de contratació
tegra
raci
ell ciclo comple
leto
tratación. En esta materia, se estima que la implantació
plantación del
del Plan generará
generará los siguientes
siguientes
beneficios esp
ecííficos p
ara los funcionarios:
espec
para
funcionarios:
•Red
ucció
ón de los tiempos
educci
pos de procesamiento.
• La disponib
ilidad
ores d
e mayor valor añ
disponibilid
adde
de más tiempo para desarrollar
desarrollar lab
labores
de
añadid
adido.
-Benefits for Suppliers: ease and clarity of
access to the administration's markets;
training and familiarisation with digital
procurement
mechanisms;
greater
effectiveness as a result of increased
fluidity throughout the procurement cycle,
etc.
•Ligera
e costes de gestió
Ligera reducció
reducción d
de
estión documental (impresió
resión, copia, encuadernació
ernación, gastos de enví
envío por correos).
•Mayo
r co
ntro
guimiento del
cedimientos de compra pú
yor
con
troll y capacidad de se
seg
del marco regulatorio de
de los pro
roce
pública. En efecto, se
estima que
revistas en el marco tecn
ico d
el Plan posibilitará
que la adopció
adopción global coordinada
coordinada de las aplicaciones
aplicaciones p
previstas
tecnoló
ológ
gico
del
osibilitará:
-La visib
ilidad y capacid
ad de
igital
el ciclo completo
visibilidad
capacidad
de tratamiento d
dig
ital d
del
pleto de
de contratació
contratación.
-La e
xtensió
ón global
e la informatizació
e la gestió
xpedientes
e contratació
nto de
iante
extensi
global d
de
atización d
de
estión de e
exp
edientes d
de
contratación al conju
conjunto
de los Departamentos,
entos, med
ediante
la adopció
e la ap
licació
ón Lción coordinada
inada d
de
aplicaci
L-29.
- Benefits for the Administration: reduction
in processing and transaction costs; higher
levels of monitoring of the regulatory
framework of the procedures of public
ProyectoeContratacion
procurement and creation of a support
point for complementary advances in
digitalisation of the services provided by the various departments.
-Increme
ntar la capacid
ad d
e cumplimentació
e normativas actuales y futurasen
ito de la contratació
entar
capacidad
de
entación d
de
futuras en el ámb
bito
contratación pú
pública.
ƒEl desa
n la digitalizació
esarrollo del Plan de Contrata
tratació
ción Electró
Electrónica constituye un paso ló
lógico y natural e
en
lización de los servicios de
laAdministració
encia, la imp
lantació
ón del Plan constitu
ye p
ara los Dep
artamentos:
istración. En consecu
consecuencia,
plantaci
constituye
para
epartam
-La creació
e un pu
nto de partida para ulteriores avances.
creación d
de
punto
avances.
-Una extensió
es dig
extensión natural de
de sus plan
planes
digitalizació
italización de sus servicios.
-Una “op
ortunidad para
erimentació
ue de ulteriores prestaciones
e
oportunidad
para la exp
experim
entación y la familiarizació
iliarización” de utilidad
utilidad para
para el desplieg
despliegue
prestaciones d
de
administració
igital.
inistración d
digital.
6
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 6 / 22
- Benefits for civil servants: access to specialist training designed to help
participants develop knowledge and skills of importance for eProcurement and
other future digital services that involve the same type of digital transactions and
components.
•
Components Applications in the Architecture of the eProcurement System.
From the perspective of dissemination and integration of the developments
to date, this section sets out the architecture of the eProcurement system, and
establishes how it will be articulated with the various systems of the Basque
Government's digital government architecture (digital certification, telematic
registration, electronic notification, model for Web presence, etc. These
features are outlined below.
•
Participation by Departments in Deployment of the System. One of the keys
to the success of the System consisted of its determined adoption by the
various departments of the Basque Government. This is the reason why not
only is a firm political base being brought about, but a high degree of
structuring, organisation and leadership has also been achieved in each
department. To these purposes, a specific Implementation Plan is being
introduced for each department.
•
La previsión de los riesgos en el desarrollo del Proyecto
contratación y propuesta de tratamiento de los mismos.
1
Este epí
epígrafe del proyecto está
está destinado al estudio de aquellos elementos que “pudieran no funcionar bien”
bien” en relació
relación a
diferentes ámbitos del Plan y trata de establecer medidas apropiadas para paliar tales problemas, se trata en definitiva de un
previsió
previsión de riesgos mayores,
ayores, acompañ
pañada por una propuesta de tratamiento especí
específica de cada uno de los mismos.
A modo de resumen, indiquemos que los riesgos previstos y tratados,
tratados, clasificados por ámbitos de acció
acción, tratan las siguientes temáticas:
•Riesgos en materia de Desarrollo Legal y Normativo:
-Ausencia de un marco legal adecuado para el Plan. La legislació
legislación no contempla el desarrollo tecnoló
tecnológico previsto en el Plan.
- Los desarrollos tecnoló
tecnológicos del Plan no está
están a la altura de las exigencias legales. Particularmente, existen dificultades para
asegura la legalidad de los ámbitos transaccionales de las operaciones de contratació
contratación.
•Riesgos en materia de Privacidad y Confidencialidad. La confidencialidad de las ofertas y de las informaciones de cará
carácter privado
que las empresas deban cargar en el Sistema de Licitació
Licitación Electró
Electrónica es uno de los ámbitos de preocupació
preocupación para las Empresas. En
concreto, en tal ámbito debemos destacar los siguientes riesgos mayores:
-Las empresas estiman que no existen suficientes niveles de seguridad
seguridad y confidencialidad de sus ofertas.
-Las empresas estiman que no existen suficientes niveles de confidencialidad
confidencialidad de las informaciones de los datos privados
(referencias, datos econó
económicos, metodologí
etodologías) de los licitantes.
- Litigios por razones de confidencialidad y privacidad.
ƒRiesgos en materia de Desarrollo
Desarrollo Tecnoló
Tecnológico,
gico, en este ámbito enunciamos y tratamos la siguiente tipologí
tipología:
-Desmaterializació
aterialización de los elementos documentales de la contratació
contratación.
-Disponibilidad del sistema de licitació
licitación electró
electrónica.
-Dificultades de uso de las aplicaciones telemáticas.
Procedemos, seguidamente, a enunciar algunos detalles en relació
relación a tales riesgos:
Proyecto eContratacion
10
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
Forecast risks and proposed
resolution. This section is
devoted to studying the risks
associated with implementing
the Plan and seeks to establish
appropriate
measures
for
resolving possible problems in
technical,
educational,
organisational, legal or dissemination issues and in adoption of
the plan by suppliers and
government departments. In
broad terms, it attempts to
forecast large-scale risks, and
propose specific treatment for
each one to guarantee the
success of the plan.
www.contratacion.info
[email protected]
Page 7 / 22
•
Management of Change in the context of the System. Developing digital
services means not only deploying technological resources: it also involves
the development of new support
processes, organisational resources
and skills to cope with new types of
services
and
channels
of
relationship. The
Plan
therefore
includes
experimentation
Muy Alta exigencia de
Cambio
REFERENCIA DE LAS FASES CONTEMPLADAS EN LA ESTRATEGIA DE DESPLIEGUE DEL PLAN DE
CONTRATACIÓ
CONTRATACIÓN ELECTRÓ
ELECTRÓNICA DEL GOBIERNO VASCO.
El enfoque de fases contempladas en la estrategia de despliegue del
Plan de Contratació
Contratació n Electró
Electró nica del Gobierno Vasco toma en
consideració
consideració n los siguientes periodos:
periodos:
Aplicaciones de backback-office del
Plan EE-Administació
Administación y del
Sistema de Contratació
Contratació n
Electró
Electrónica.
•Fase Nº
Nº 1, Preparació
Preparación del Lanzamiento del Sistema de Licitació
Licitación
Electró
Electró nica.
•Fase Nº
Nº 2: Lanzamiento efectivo del Sistema.
•Fase Nº
Nº 3, concluye a los 12 meses del Lanzamiento del Sistema.
Adopció
Adopción por las Empresas.
Muy Alta exigencia de
Muy Alta Cambio
exigencia de
Cambio
Desarrollo legal y Normativo. Evolució
Evolución del Nivel y de la Exigencia
Evolució
ónadel
Nivel del
y deproyecto.
la Exigencia
Evoluci
de
Cambio
lo largo
de Cambio a lo largo del proyecto.
EL RITMO DE DESARROLLO DEL PROYECTO DE TRANSFORMACIÓ
TRANSFORMACIÓN SEGÚ
SEGÚN LAS FASES DE EVOLUCIÓ
EVOLUCIÓN DEL
EL RITMO DE
DE CONTRATACIÓ
DESARROLLOÓDEL
PROYECTO
TRANSFORMACIÓ
ÓN SEGÚ
TRANSFORMACI
SEGÚN LAS FASES DE EVOLUCIÓ
EVOLUCIÓN DEL
PROYECTO
N ELECTRÓ
ÓNICADE
DEL
GOBIERNO VASCO.
CONTRATACI
ELECTR
PROYECTO DE CONTRATACIÓ
CONTRATACIÓN ELECTRÓ
ELECTRÓNICA DEL GOBIERNO VASCO.
FEBR
2004
ABRIL
ABRIL
2004
2004
SEPT
2004
DEC
2004
FEBR
2005
Fase
º 3:
antac
N
Impl
ntación del
Fase Nº
Nº
3: Impla
Implantación
del Cambio.
Cambio.
Fase
º 3:
antac
N
Impl
ntación del
Fase Nº
Nº
3: Impla
Implantación
del Cambio.
Cambio.
••Gestionar
Gestionar la
la demanda.
demanda.
••Gestionar
Gestionar la
la demanda.
demanda.
••Liderazgo
Liderazgo del
del Cambio.
Cambio.
••Liderazgo
Liderazgo del
del Cambio.
Cambio.
••Comunicación.
Comunicación.
••Comunicación.
Comunicación.
••Gestión
Gestión de
de las
las resistencias
resistencias al
al Cambio.
Cambio.
••Gestión
Gestión de
de las
las resistencias
resistencias al
al Cambio.
Cambio.
Evolució
Evolución del Nivel y de la Exigencia
Evolució
ón adel
deproyecto.
la Exigencia
Evoluci
de
Cambio
lo Nivel
largo y
del
de Cambio a lo largo del proyecto.
Media--Alta exigencia
Media
Media--Alta
Media
exigencia
de Cambio
de Cambio
JUNJUN2004
Muy Alta exigencia de
Muy Alta Cambio
exigencia de
Cambio
DICI
2003
Medio exigencia de
Medio exigencia
Cambio. de
Cambio.
with
Desarrollo Institucional,
Organizativo y Equipo de
Trabajo.
Trabajo.
PRIMERAS LICITACIONES EN
DEPARTAMENTOS PIONEROS.
Alta exigencia de
Alta exigencia
Cambio de
Cambio
SEPT
2003
Ámbito de la Formació
Formación
Fase Nº
Nº 3
Alta exigencia de
Alta exigencia
Cambio de
Cambio
Fase Nº
Nº 2
Fase Nº
Nº 1
Media--Alta exigencia
Media
Media--Alta
Media
exigencia
de Cambio
de Cambio
Media--Alta exigencia
Media
de Cambio
Medio exigencia de
Cambio.
Adopció
Adopción por la Administració
Administració n.
EL RITMO DE DESARROLLO DEL PROYECTO DE TRANSFORMACIÓ
TRANSFORMACIÓN SEGÚ
SEGÚN LAS FASES DE EVOLUCIÓ
EVOLUCIÓN DEL
EL RITMO DE
DE CONTRATACIÓ
DESARROLLOÓDEL
PROYECTO
TRANSFORMACIÓ
ÓN SEGÚ
TRANSFORMACI
SEGÚN LAS FASES DE EVOLUCIÓ
EVOLUCIÓN DEL
PROYECTO
N ELECTRÓ
ÓNICADE
DEL
GOBIERNO VASCO.
CONTRATACI
ELECTR
PROYECTO DE CONTRATACIÓ
CONTRATACIÓN ELECTRÓ
ELECTRÓNICA DEL GOBIERNO VASCO.
ºº
Alta exigencia de
Cambio
•Fase Permanente o de Ré
Régimen de Crucero.
mechanisms
for
ºº
motivating and mobilising staff
with a view to managing the
changes required by introduction
and provision of digital services,
on the basis that the eProcurement Plan is a logical and natural step in the
digitalisation of the government's services.
Medio exigencia de
Medio exigencia
Cambio. de
Cambio.
Fase
º 4:
N
Fase Nº
Nº
4: Soporte.
Soporte.
Fase
º 4:
N
Fase Nº
Nº
4: Soporte.
Soporte.
•Medir
•Medir los
los beneficios.
beneficios.
•Medir
•Medir los
los beneficios.
beneficios.
•Implantar
•Implantar ajustes.
ajustes.
•Implantar
•Implantar ajustes.
ajustes.
•
Training. Some of the digital mechanisms involved in eProcurement will be
new to suppliers and to the government departments themselves. The plan
Propuesta de tipología de formación a ofrecer en el contexto
del Plan de Contratación Electrónica del Gobierno Vasco.
2
• El m apa de habilidades y conocim ientos del personal adscrito al Centro de Sopo rte al Plan .
• El m apa de habilidades para la im plantació
plantació n de funcionalidades de Adm inistració
inistració n Digital: El
G obierno Federal Alem á n y el G obierno Britá
Britá nico han desarrollado dos estudios destinados a
enunciar el com pendio de habilidades y conocim iento s que han de acom pañ
pañ ar el despliegue eficaz
de funcionalidades de Adm inistració
inistració n Digital. Este epí
epí grafe los enuncia.
Procedem os, seguidam ente, a enunciar el con tenido de tales elem entos.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
86
Page 8 / 22
establishes skill and knowledge profiles and defines specific contents in areas
such as: training courses for suppliers and civil servants, guides and manuals,
self-help documents, mechanisms for simulating and experimenting with
tendering methods, etc.
•
Support Centre and components of CRM. Strategy Adopting eProcurement
involves
important
Los posibles componentes de la estrategia C.R.M con destino al
challenges
which
1
Plan.
should
not
be
minimised. In keeping
with the lines set out
in the P.I.T 2003Gestión
Centro de
Aplicació
Aplicación
múltiples
Llamadas
2005, a support centre
C.R.M
Canales de
Acceso
(propia o
has been set up to
compartida.
address issues such as
service
quality,
Organización
Integración
technical
assistance,
y Gestión del
de Procesos
Cambio
y Sistemas.
structure of access
channels,
Formación
personalising
of
marketing
and
dissemination services, etc. The CRM multi-channel base will be one of the
most important challenges of this Support Centre.
102
•
REFEREN C IA DE LAS FASES DE ADO PC IÓ
IÓ N DEL P LAN DE CO N TR ATAC IÓ
IÓ N ELECT R Ó N IC A PO R
PART E DE LO S D EPAR TAM
EN TO S DEL GO BIERN O VASCO .
TAMEN
Infraestructuras
Tecnológicas.
• De
De sarrollar y ac
acordar
ordar un Plan
Plan de
Im ple me
ada uno de los
mentació
ntació n para
para ccada
los
De
Departa
partame
mentos,
ntos, e stablecie
stablec ie ndo,
proba
ble me
ón
probable
mente,
nte, una
una v
vis
isiió
n de
de
e x pe rime
ada
rimentació
ntació n
n de
dell Plan
Plan para
para ccada
De
Departame
partamento.
nto.
••Ac tivac
ó n de
tivaciió
de l Plan de
Marke
Marke ting:
ting: lanzam
lanzam ie nto de los
m
dm inistració
m ensaje
ensajess para
para la
la A
Adm
inistrac ió n
e
en
n la fase
fase N
Nº 1.
1.
• El de
desarrollo
sarrollo de
de un
un Plan de
de de
de s plie gue de
infraestructuras
infraes tructuras de base y
ym
m uy
particularme
tió
ón
particularmente,
nte, la
la e xte
xtens
nsió
ió n de
de la
la ges
gesti
n de
de
e x pe die ntes de contratac
ón
c ontrataciió
nm
m e diante la
la
aplicació
aplicac ió n LL- 29.
Participación
Empresas y
Departamentos G.V.
••De sarrollo de
de acciones
acciones de
de
ccom
om unic
ació
unicac
ió n con destino
des tino a cada
c ada
De
Departame nto.
• Espe
Es pe c ificar
ific ar de
de un
un Plan de
de F ormac ió
ió n
adaptado
ada uno
a daptado ccada
uno de los De
Departame
parta mentos
ntos..
••Pactar us
usuarios pione
pioneros
ros
((“e arly adopte
adopte rs”
rs” )) e ntre
ntre los
De
Departame ntos m ás prope
propensos
nsos..
- La
ón e
La formac
formaciió
en
n la gestió
ges tió n
n de
de
e x pe die ntes de c ontratació
ontratac ió n
m ediante
ediante la aplicació
aplicac ió n LL- 29.
- La
ó n para
upe rLa formac
formaciió
para los
los ssupe
rus uarios.
•• Espe
Es pe c ificac
ific ac ió
ió n de
de un
un Plan y un
un Cale
Cale ndario
ndario de
de
lanzam
lanzam ie
iento
nto de
de lic itaciones
itac iones piloto
piloto para
para cada
cada
De
Departame
partamento.
nto.
••Es
pec ific ació
iones de soporte
Especificac
ión
n de las func
funciones
s oporte
tté c nico de
dell Equipo Ce ntral de
dell Plan
Plan a
a la
re
realizació
alizac ió n de las im
im plantacione
plantac ione s.
s.
Pr
Pr
Pr
Pr
Pr
Pr
••De
De sarrollo de l m
m apa de habilidade
habilidadess y
cconocim
onoc im ientos
onal us
uario de
ientos de
de l pe rs
rsonal
usuario
de los
los
de
departame
partamentos
ntos de
de l Gobie
Gobierno
rno Vasco.
Vasc o. En es
este
te
á
ámbito de searí
searíam os
os e nunciar
nunc iar la prioridad
prioridad de :
• De finic
ón
que ma de
finiciió
n de un
un es
esque
de lide
lide razgo
razgo y
y
organizac
ó n,
lecc ió
ón
organizaciió
n, se
selecci
n de
dell L íde r de
de l Plan a
a
nive l De partam ental.
ental.
Adopció
Adopció n por la
Adm inistraci ó n.
Pr
Pr
Pr
Pr
••Ac tivac
ó n de
• Ac
tivació
tivaciió
de l Plan de
de
A ctivac
ió n
n de
dell Plan
Plan de
ME
N
S
A
JES
Rting:
R ELEV
CIA
PARA
M EN
AJES
AY
OR
AN
RA
Marke
lanzam
ie
nto
de
Marke
ie
de
los DE M AYO
Marke
ting:
lanzamA
ieN
nto
de losPA
Marketing:
ting: lanzam
iento
nto
de
ensaje
ss para
la
inistració
m ensaje
Adm
inistrac
ió
ón
m
ensaje
para
la Adm
inistrac
ió n Ó N
ensaje s para
para
A dm
inistraci
PlaRO
PU
ES TA
DE Mm
AR
ARK
K
ETI
ET
I NG
Y D
IFU SIÓ
SI
e
e n la
en
n la fase
fase N
Nº 3.
3.
la fase
fase Nº
Nº 2.
Pr
Pr
Prim e
era
ra dotac ió
ió n de me
medios
dios
humanos
humanos con
con de stino
stino a
a la
Dire c ció
c ión
n de l Plan:
Plan:
• Responsable
Respons able de M arket ing
ing del
del Plan.
• Sec
Sec ret
retaria.
aria.
• Responsable
Respons able de F ormac ió
ió n.
n.
SEPT
S EPT
2003
2 00 3
Pr
Pr
DICI
2003
2 00 3
Pr
Pr
M
Me
e nsa jjes
es a las E
Em
m pres
pr es a
as
s
Pr
ov eedo
ee dorras.
as.
Prov
Desarrollo Institucional,
Organizativo y Equipo de
T rabajo .
Pr
Pr
Pr
Pr
• Inc
orporac ió
ón
Incorporaci
n de
de té
té cnicos
cnicos de
de
s oporte le
legal
gal y normativ o.
M
Me
e nsajes
nsa jes a los
LasD epa
acciones
rt
am entos
rtam
ento s d e
ell singulares de Marketing y Difusión del Plan:
G
o bierno .
Go
Actos
públicos de difusión del Plan.
PRIMERAS
PRIM ERAS LICITACIONES EN
DEPART AMENT OS PIONEROS.
••Se lecc ió
tor de l Plan
ió n de
de l Dire
Direcctor
Plan
de
dell Plan
Plan de
de Contratac ió
ió n
Elec
tró
ó nic a..
Electr
FEBR
2004
2 00 4
ABRIL
ABRIL
2004
2004
M
Mnn
DEC
2
00 4
2004
S
EPT
SEPT
2
00 4
2004
JUN 2004
2
FEBR
2005
• U tilizació
el G obierno Va
sco, com o por las Em presas, del
tilizació n, tanto por parte d
del
Vasco,
del
CER TIFICA
DO “ GO VERN MEN T EN DO R SED ELECTR
O N IC S UPPLIER
TIFICADO
ELECTRO
U PPLIER ” com o m edio
com plem en tario de m arketing y difusió
difusió n . La c re ació
ació n de tal C ertificado
ertific ado , a im agen
de los c ertificados “ Euskalit ” y su correspon
te “ Q d e plata ” perm itirí
c orrespon dien
diente
itirí a
desarrollar las siguientes
sigu ientes funciones:
Media--Alta exigencia
Media
exige ncia
de Cambio
Pr
Pr
Pr
Pr
Fase N º 4
Fa se N º 3
- Con vertir a las em presas que h ayan adoptado la licitació
licitació n electró
electró nic a en un
referente
referen te tracto r para el resto de los proveedo res.
º
Es ta Fa se Nº 3, co nclu y e a los 12 mes es del La nzamie nto del
S istem a, s iendo el enfoque d el Plan de M arketing la difu sión el
G enerar
un
u n m ecanism
ecan ism o visual
sigu iente m ens aje d e -relevanc
ia:
Medio
exigencia de
de
Me
dio exigencia
Cambio.
•C
C reac ió
ió n de l Equipo
Equipo Ope
O perativ
rativ o
de Dire
Dire cc ió
ió n de
de l Plan.
•T
Analist a
para
la
Téc nico
nic o
para
det erminac ió
edimient os
ión de
de proc
procedimient
os..
LOS
PART
OS D EL
BI ER N O VA
S CO E
N LA
L OS D E
EPA
RT AMEN
A ME N T
TOS
E L GO
GOBIER
VAS
EN
DE
D EL
LP
PRO
RO Y E CT O D E CO N TR A T
TACIÓ
ACI Ó N EL
ELE
ECTR
CTR Ó N IC A.
• Responsable
Respons able de Aplicac
Aplicac iones
iones del
del
Centro
Cent ro de Soporte.
• Pactar
Pactar us
usuarios pione ros
ros
( “e
early
arly adopte rs”
rs” ) e ntre los
los
De partame ntos m ás
ás prope nsos.
nsos .
•C
C reac ió
ió n de l Equipo
Equipo
Ins tituc ional.
ional.
• Operador
Operador de
de llamadas del
del Cent
Centro
ro
de Soport
Soporte.
e.
• T écnico
c nico de
de Int
Integrac
egrac ió
ió n de Canales
de Acc
esoo yy Operador
Acces
Operador C.R.M.
C.R.M.
• T éc nico de Formac ió
n.
ión.
Alta exigencia de
Cambio
•A
cordar
Ac
ordar los me
medios
dios econ
económ
óm icos
icos
y hum
hum anos.
anos .
Se gunda
gunda dotac ió
ió n de
de m e dios
humanos con de
de stino a la
la
Dire
ón de l Plan:
Direcccciió
• T éc nico espec ializado
ializado en
en la
c reac
os .
reac ió
ió n
n de
de mat
materiales
eriales format
format iv
ivos.
• Ges
tor de
Gestor
de Contenidos W
W eb y
Doc ument ales.
• De
Desarrollo
sarrollo de
de acciones
acc iones de
com
c om unic
unicació
ac ió n con
c on des
destino a c ada
ada
De partame nto.
• De
De sarrollo
sarrollo de un Com prom
prom is o
Ins tituc ional
o.
ional de l Gobie
Gobie rno Vasc
Vasco.
Ámbito Organizativo
e Institucional.
Muy Alta exigencia de
de
Muy
Cambio
Formación, Desarrollo
Legal y Normativo.
• Responsable
Respons able del
del Cent ro
ro de
de
Soporte.
Marketing and Dissemination of the
System. The purpose is to explain the
characteristics of the System, generate
mechanisms of adoption among
companies
and
departments,
develop
mechanisms to allow
Fase
Fa se N º 2
Fase N º 1
para e
xteriorizar al Plan y su adopció
exteriorizar
adopció n por
parte de las Em presas. Este m ecanism
ecan ism o visu al podrí
podrí a ser utilizado a los
siguientes
sigu
tes efectos:
•El Pl an de C ontrat aci
ón ien
E lectrónic
a; u n paso hac ia de s arrollo
futu ro de in terés gen eral: la res pu est a a los retos tec nol óg icos ,
organiz ativos y de difusi ón emp resa rial pla nte ados po r el Plan de
• Desarrollo
d e elem
entos
C ontratación Elec trón ic a g ene
rará un s alto cualit
ativ o de
interésde
gen eral y serv irá de p un to d e lanz am iento de nuev as iniciativas y
de sa rrollos de in terés para to dos los D epa rtamen tos de l G obiern o
• Edició
Edició n de certificados o
Vasco.
Em presas.
pu blicidad.
diplom as de adopció
adopció n
por pa
rte de
parte
las
• U tilizació
ctos de su pa
pele ríí a.
tilizació n por parte
pa rte de las Em presas a efe
efectos
papeler
• Para la visu alizació
aliza ció n en las w ebeb- s de las Em presas proveedo ras.
the public to view the plan
and generate continuous
dissemination of the best
practices that will allow the socio-economic network to be integrated into the
plan.
• Su
to referen cial en el currí
S u incorpo ració
ració n com o elem en
ento
currículo de las
Em presas , a la altu ra de las re
fe rencias IS
O , A EN O R , “ Euskalit”
referencias
ISO
Euskalit” y su
correspondien
correspon dien te “ Q de plata ” , etc.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
123
Page 9 / 22
•
Organisational Structure and Human Resources. This structure involves a
framework of reference, as well as the provision of human and other
resources
for
management
in
five
dimensions (institutional
leadership,
operative
leadership,
operation,
EJEMPLO DE ESQUEMA DE ORGANIZACIÓ
ORGANIZACIÓN A INCORPORAR PARA EL DESPLIEGUE DEL
PLAN DE CONTRATACIÓ
CONTRATACIÓN ELECTRÓ
ELECTRÓNICA.
Perfiles
Departamentales
Prescriptore
Prescriptore
Prescriptoresss
Usuar
Usuar
ios.
Usuarios.
ios.
SuperSuper
SuperUsuar
ios
Usuar
ios
Usuarios
del
del
Plan
del Plan
Plan
Departamental
Departamental
Departamental
Lí
íde
de rrr
L
Líde
Perfiles
Departamentales
Direcció
Dirección del Plan de
Contratació
Contratació n
Electró
Electrónica
Director
Director
Secretaria
Secretaria
Responsa
Responsa
ble
Responsable
ble Operador de l
Operador
Operador de
dell
del
del
del
Call
..
Call
Center
Call Center
Center.
Call
..
Call
Center
Call Center
Center.
Impulso
Impulso Institucional
Institucional
yy Operativo
Operativo al
al plan
plan
Equipo Institucional
Impulso al Plan
Representa
Representa
ntes
Representantes
ntes
Comisi
ó
Comisi
ón
n
Comisió
n
Central
Central
de
Central de
de
Contrataci
ó
Contrataci
ón.
n.
Contratació
n.
Director
Director
Genera
DirectorGenera
Generalll
de
de
P
atrimo
nio
deP
Patrimo
atrimonio
nioyy
y
Contrataci
ó
Contrataci
ón
n
Contratació
n
Representa
Representa
ntes
Representantes
ntes
Viceconsejer
ííaa de
Viceconsejer
de
Viceconsejería
de
Administraci
ó
Administraci
ón
n
Administració
n
yyyServicios.
Servicios.
Servicios.
Oficina
Oficina
Oficina
Modernizaci
ó
Modernizaci
ón
n
Modernizació
n
Administraci
ó
Administraci
ón
n
Administració
n
Directores
Directores
de
Directores de
de
Recursos
Recursos
Recursos
Generales
Generales
d
los
Generalesd
deeelos
los
Departa
Departa
mentos
Departamentos
mentos
Director
Director
del
Pla
n
Directordel
del Pla
Plan
n
de
ó
de
Co
ntrataci
ón
n
deCo
Contrataci
ntratación
Electr
ó
Electr
ónica.
nica.
Electrónica.
Centro de Soporte
C.R.M al Plan.
Té
écnic
cnic o
T
o
de
Técnic
o de
de
Integraci
n
Integraci
ó
Integración
ón
de
de
Canales
de Canales
Canales
de
de
Acceso
deAcceso
Accesoyyy
Opera
Opera
dor
C
.R.M
Operador
dorC
C.R.M
.R.M
Equipo Operativo de
Direcció
Direcció n del Plan
Director
Director
Genera
DirectorGenera
Generalll
de
de
Patrimo
nio
dePatrimo
Patrimonio
nioyyy
Contrataci
ó
Contrataci
ón
n
Contratació
n
Director
Director
Recursos
DirectorRecursos
Recursos
Generales
Generales
d
la
Generales de
deela
la
Viceconsejer
ííaa de
Viceconsejer
de
Viceconsejería
de
Administraci
ó
Administraci
ón
n
Administració
n
yyyServicios.
Servicios.
Servicios.
Oficina
Oficina
Oficina
Modernizaci
ó
Modernizaci
ón
n
Modernizació
n
Administraci
ó
Administraci
ón
n
Administració
n
Directores
Directores
del
Directores del
del
Plan
Plan
de
Plan de
de
Contrataci
ó
Contrataci
ón
n
Contratació
n
Electr
ó
Electr
ónica.
nica.
Electrónica.
LLLíderes
ííderes
deres de
de
de
Impl
ó
Impl
antaci
ón
n
Implantaci
antación
Departa
Departa
mental
es
Departamental
mentales
es
Té
é ccnic
nic o
T
o
Técnic
o
desarro
llo
desarrollo
desarrollo
materiales.
materiales.
materiales.
Responsa
Responsa
ble
Responsable
ble
de
de
de
Formació
ón.
n.
Formaci
Formación.
Lí
íde
L
de rrr
Líde
Relación de perfiles de interés para el Despliegue del Plan
Perfiles
de
Contratación Electrónica del Gobierno Vasco.
Departamentales
Marketing y
Contenidos
Documentales.
Prescriptore
Prescriptore
Prescriptoresss
Usuar
Usuar
ios.
Usuarios.
ios.
SuperSuper
SuperUsuar
ios
Usuar
ios
Usuarios
del
del
Plan
del Plan
Plan
Departamental
Departamental
Departamental
Gest
Gest
or
de
Gestor
or de
de
Contenidos
Contenidos
Web
y
Contenidos Web
Web y
y
Docu
Docu
mental
es.
Documental
mentales.
es.
Responsable
Responsable
del
Responsable del
del
Centro
oporte
Centro
de
S
oporte
Centro de
deS
Soporte
C.R.M
C.R.M
al
Pla
n
C.R.M al
al Pla
Plan
n
Á rea de Formació
Formación
(Centro de Soporte)
del
del
Plan
del Plan
Plan
Departamental
Departamental
Departamental
de
de
proce
dimie
ntos
deproce
procedimie
dimientos
ntos
Respons
Respons
able
Responsable
able
de
de
Marketing
de Marketing
Marketing
Responsa
Responsa
ble
Responsable
ble
de
de
de
Formació
ón.
Formaci
n.
Formación.
Usuar
Usuar
ios.
Usuarios.
ios.
Super
-Super
SuperUsuar
Usuar
ios
Usuarios
ios
Responsa
Responsa
ble
Responsable
ble
de
de
de
A
A
plicac
iones.
Aplicac
plicaciones.
iones.
Centro
Centro de
de Soporte
Soporte
al
al Plan
Plan
Direcci
ó
Direcci
ón
n Gener
Gener
al
Dirección
General
al
de
áática
de
Infor
m
tica yyy
deInfor
Inform
mática
Telecomunicaciones.
Telecomunicaciones.
Telecomunicaciones.
Té
écnic
T
cnico
o
Técnic
o
Analista
Analista
Analista
para
para
la
parala
la
determi
ó
determi
naci
ón
n
determinaci
nación
Prescriptore
Prescriptore
Prescriptoresss
1
Lí
íde
de rrr
L
Líde
Perfiles
Departamentales
Desarrollo Legal y
Normativo.
Letrados
Letrados
Letrados
OMA
OMA
OMA
Prescriptore
Prescriptore
Prescriptoresss
Usuarios.
Usuarios.
Usuar ios.
SuperSuper
SuperUsuar
Usuar
ios
Usuarios
ios
del
del
Plan
del Plan
Plan
Departamental
Departamental
Departamental
Letrados
Letrados
Letrados
Patrimonio
Patrimonio
y
Patrimonio y
y
Contratació
ó n.
Contrataci
n.
Contratació
n.
Lí
íde
de rrr
L
Líde
Perfiles
Departamentales
Prescriptore
Prescriptore
Prescriptoresss
Usuar
Usuar
ios.
Usuarios.
ios.
Super
-Super
SuperUsuarios
Usuarios
Usuarios
del
del
Plan
del Plan
Plan
Departamental
Departamental
Departamental
Lí
íde
de rrr
L
Líde
methods and procedures,
training)
and
seven
functional areas of the
Plan (institutional coordination, introduction of the
plan in the departments, management, marketing, management of document
contents, support centre, legal and statutory development).
•
Definition of the Strategy for Deployment of the System. The Plan involves 4
different phases, from pilot experimentation to the setting up of a permanent
system. For each phase, specific frameworks of action are identified for
departments and suppliers.
•
Functional and Regulatory Elements of Electronic Tendering. The removal of
paper as and the use of digital mechanisms will involve certain differences in
the way eProcurement procedures operate. This area deals with the specific
regulatory and legal framework for areas such as: receipt of offers, filing,
electronic notification, electronic document formats, reaction to transmission
problems or non-availability of systems, etc.
•
Adoption of Electronic Tendering by Companies. The success of the
eProcurement Plan depend basically on participation by the suppliers. To
ensure this participation, a raft of measures is proposed to encourage etendering, covering issues such as agreements with business associations for
representation of suppliers in the galvanisation of the Plan, selection of
leading companies in adopting e-tendering, search for profiles of
procurement operations that might be best suited to fast dissemination or
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
132
Page 10 / 22
determination of mechanisms for encouraging e-tendering and the final
disappearance of tenders in hard copy.
•
Possible future developments of the System. It is forecast that the response to
the technological, organisational and business dissemination challenges
posed by the eProcurement Plan will lead to a major advance in general
interest, serving as a launch-pad for new initiatives and developments in the
area of new digital services, generation of legal and regulatory arrangements,
and also in the possible extension of the use of the system of eProcurement as
an infrastructure of general interest by other levels of the Basque public
administration (territorial [provincial] governments, local administration), or
even in other areas.
4) Main objectives
Development and introduction of the eProcurement System is intended
to:
• Increase effectiveness and reduce handling costs.
• Develop higher levels of service to companies and to other government
services involved in procurement and public purchasing.
• Guide procurement processes with greater uniformity of criteria, in addition
offering supplementary levels of adaptation to standards and procedures.
• Encourage competition, through open and effective communication that
allows reasonable access so that all companies can know and benefit from the
business opportunities provided by the Basque public authorities.
• Capitalise on the government's purchasing potential to promote
eProcurement and the electronic signature, as two basic features of the
"Basque Country in the Information Society" plan.
• Exploit its potential as a trunk feature or platform of general interest at other
levels in the public administration (town councils, provincial government,
etc.), which could use this infrastructure.
• Satisfy the expectations of Basque citizens and companies, responding to the
drive for competitiveness and technological development being developed by
Basque companies.
• Provide a suitable answer to the technological, organisational and business
dissemination challenges posed by the eProcurement System, which will lead
to a major advance in general interest and will serve as a launch pad for new
initiatives and developments.
Although the results of the various studies carried out to into the financial
savings (for all involved) of adopting electronic government procurement vary
greatly, they all predict significant savings, ranging from 2-4% to 10-12%.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 11 / 22
5) Key Features of the eProcurement System
The Basque Government's eProcurement System can be classed as:
An All-embracing System. Because it includes and computerises all areas
of administrative procurement, in their internal and external aspects, interrelating them all, so that the information need only be entered in the system
once. Because it takes into account the organisational changes involved in
introduction, together with the risks and means of dealing with them, by
planning all the tasks necessary to achieve the reasonable success of the System.
A modular System. Because each area of activity, although related to the
others, is in turn independent, so that development of any one does not involve a
change in the entire overall system, but a change in its application and the
interfaces with the others.
A progressive System. Because it is intended to incorporate into the
system—gradually but surely—an increasing number of the elements contracted
by the various Departments of the Government, its Autonomous Bodies and
Private Law Public-Sector Companies, as well as any other Provincial or Local
governments that so wish, starting with the Central Procurement Committee. In
the area of the Basque Government alone, this will involve many hundreds of
civil servants and other posts in the administration, with 100 procurement
boards [mesas de contratación], 150 procurement bodies and innumerable
organs of management, covering practically offices and services, since all of them
make procurements, and all of them have to do so using the same procedure.
An open System offering a clear service to the citizen. Because we are not
going to limit ourselves to internal processes, but instead are opening up
eProcurement to the outside, to the contractor-tendered-awardee of the
procurement procedures, through a specialised portal (www.contratacion.info),
integrated in the Basque Government's general website (www. (ej-gv.net and
www.euskadi.net).
An unmistakably digital System. Because it incorporates a digital log of
inputs and outputs, electronic notification and the recognised electronic
signature, in both internal and external areas. And because computerisation is
going to replace the hard-copy procedure, we want it to be a parallel task, so that
the valid signature will be the one made digitally on the file and not the
handwritten signature on the document printed out by the application. Similarly
the valid notification will be the one that is made electronically and not the
parallel copy sent by post.
An innovative and ambitious System. Because despite the fact that
administrative procurement is a very common activity in the public
administration, there are no precedents in this area for an System of this scope.
A Recognised and Valued Project. Because it has received the “ETI
EUSKADI 2003” award for the best institutional project and the “TECNIMAP
2004” award for the best business-targeted electronic service. It has also been
favourably received in the area of the European Union's “IDA” project, where it
was analysed alongside another seven initiatives by various public authorities—
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 12 / 22
possibly the most relevant ones in the sphere of eProcurement anywhere in
Europe—, including such prestigious undertakings as the Italian Ministry of
Economy and Finance's CONSIP project, the UK government’s OGC project and
the French Government's MINDEF programme.
6) Application components of the System
The eProcurement System involves or affects over a dozen computer
applications. We will now briefly explain the requirements met by each
application; whether it is mainly internal or external; whether it is general or
specialised; whether it is for exclusive use by eProcurement or is also used by
other types of files. The application code is given in brackets.
6.1) In the field of procurement
(L-29) PROCUREMENT FILE HANDLING APPLICATION
For any information system which seeks to computerise administrative
procurement, the file management application is the mainline application of the
system, since from it are fed most of the other applications in the system and it is
this application
which conditions
the
time
of
procurement
and, thus the
time of the other
applications. It
is important to
bear in mind
that administrative
procurement,
to
a
greater
extent
even than the
rest
of
the
administrative
procedures, is an element which changes over time, and we need the different
applications to reflect the real situation at any given time. The functions of an
application of this kind must include:
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 13 / 22
•
•
•
•
All the possibilities
envisaged by law.
The mechanisation of
all phases of the file.
The management of all
possible incidents.
Automatic document
production functions.
A procurement file
management application,
the L-29, which offers all of
the abovementioned functions has already been
introduced in the Central
Procurement
Committee
and in various government departments.
(K-60) CONTRACTOR REGISTER
Gives key information on the companies that have decided to register with
the
Basque
Government,
who are not
obliged to submit any legal
and tax documentation with
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 14 / 22
their tenders, since these are already stored in the Register. Because it is
necessary in administrative procurement to provide authenticated evidence of
these circumstances in order for a tender to be accepted, this application serves
in some way as the necessary "access filter" to the System.
(K-68) CLASSIFICATION OF COMPANIES
Some business classification is required to tender for most government
contracts. Spanish
legislation
now
allows the Basque
Government
to
provide
this
service
to Basque companies.
(P-32) COMPANY REGISTER AND CLASSIFICATION WEBSITE
This website allows
free consultation of
registered
companies
and
their corresponding
classification.
It also enables
online consultation
of
the
registry
certification itself.
Use of the service
requires
prior
accreditation
on
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 15 / 22
the system by means of a certificate with a recognised electronic signature. This
option is of particular interest for members of the procurement boards of other
public authorities.
CONTRACT REGISTER
Will contain information on Basque Government contracts. Depending on
whether the procurement files of all the procurement boards are computerised in
the future, this information will come automatically from the L-29.
6.2) In the field of tendering
(P- 90 a et b) ELECTRONIC TENDERING SYSTEM
Starting from the fact that the procurement files and their corresponding
rules are already posted on the Internet, once introduced, this system permit
tenders to be sent and
received from bidders
(by means of a
recognised electronic
signature),
and
contracts
to
be
awarded
through
electronic procedures
structured around this
electronic tendering
application.
The
system guarantees the
confidentiality of the
tenders through data
scrambling
and
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 16 / 22
encryption on the supplier’s computer, and the requirement that they may only
be opened with the necessary quorum of the procurement board present, using
the members' recognised electronic signature certificates. The application also
allows for the possibility of "virtual" assistance for the procurement boards by
the interested parties. This is another of the basic applications of the System and
the one that completes any eProcurement System.
(M-20) WEBSITE WITH INFORMATION FOR BIDDERS
Provides potential bidders with information on the administrative contracts that
the various procurement boards of the Basque Government intend to tender out,
including the technical and administrative rules of each contract, miscellaneous
other information, and a link to the advertisement published in the Official
Gazette of the Basque Country [Boletín Oficial del País Vasco].
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 17 / 22
6.3) In the field of public procurement
(C-12) PURCHASE AND STORES MANAGEMENT APPLICATION
Manages requests for standardised material from the departments,
performing budgetary control, management of the Basque Government's various
stores and selection of suppliers, and helps in the awarding process.
(C-12 w) SUPPLIERS' WEBSITE
All
the
administration's
relations
with
authorised
suppliers
are
made
through
this
website,
from the electronic order to
monitoring
of
delivery, invoicing and payment for products.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 18 / 22
6.4) General government applications for interrelating with the administrative
procurement applications listed above:
CERTIFICATION, CARD AND DIGITAL SIGNATURE
Provide certification and electronic signature services to the entire
eProcurement System in order to incorporate them into the telematic processes
for handling the services. This the fourth key element in the System.
(P-91) ELECTRONIC NOTIFICATION SYSTEM
Notification of all kinds of documents, including those that need
authenticated proof of receipt for the purposes of periods of appeal, etc.
(N-38) AUTOMATIC ANNOTATION OF TRANSMITTED DOCUMENTS IN
THE INPUTS AND OUTPUTS BOOK
Documents notified electronically or manually, in all the applications that so
require.
CRM SUPPORT CENTRE FOR USERS
Centre specialising in the area of eProcurement of Support and attention
to internal and external System users, not only during introduction of the
System, but as an ongoing service.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 19 / 22
(P-08) REPOSITORY OF FILE QUERIES (“ATEA”).
HOW'S MINE GETTING ON?
Repository of information regarding different Basque Government files,
including government procurement. Allows interested parties to check the files
2. Esquem a solución ATEA
Visión global
tram itación telem ática (P KI)
Registro
E/S
ciudadano
Gestor de
Expedientes
Repositorio im agen
Otros gestores de
expedientes
(K41, B 29, L29, ...)
Seguridad
Aplicaciones operacionales existentes en G obierno Vasco
Modelo Básico de Tram itación
Tram itador
Repositorio
corporativo de
inform ación
BW (S AP)
LDAP
Portal
Acceso
gestor
+ Metodología
over the Internet. Restricted and personalised access from companies or
individuals only to their own files via authentication with recognised electronic
signature certificate.
PORTAL SPECIALISING IN E-PROCUREMENT:
www.contratacion.info www.ej-gv.net and www.euskadi.net
As part of the Basque Government's services portal to facilitate relations
between citizens and public authorities over the Internet, a special portal has
been provided for e-procurement.
OTHERS
Application for managing the Official Gazette of the Basque Country
[Boletín Oficial del País Vasco] (L-19), bonds/deposits for bids, etc.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 20 / 22
6.5) Relations between applications
The multilateral relationship between the applications that make up the
System is fundamentally important in entering information into the system once
only, thus creating a single information system. Al though the purpose of this
report is not to enter into great detail, the diagram below shows the most
important relations and the overall arrangement of the eProcurement System.
Procurement
INPUTS/
OUTPUTS
BOOK
Field of tendering
www.contratacion.info
R4
R2
CONTRACTOR
REGISTER
R8
R1
COMPANY REGISTER
INFORMATION FOR
AND CLASSIFICATION
BIDDERS WEB
WEB
ELECTRONIC
REPOSITORY OF FILE
TENDERING
QUERIES (ATEA)
ELECT. NOTIFIC.
R5
OGBC
CONTRACT
REGISTER
R11
CLASSIFICATION
OF COMPANIES
R9
R6
R10
R3
Public purchase
PURCHASE AND STORES
MANAGEMENT
R7
PROCUREMENT
FILE HANDLING
SUPPLIERS' WEBSITE
SIMAP
OGBC
Bonds
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 21 / 22
7) Different speeds of introduction in different areas
The range and number of procurement boards and bodies forming the
network of administrative procurement in the government and the great
differences between the different applications making up the eProcurement
System require a different pace of introduction for each of the applications and
procurement boards.
The screenshots in this report, most of which are taken from applications
that are now fully operative, show the high degree of development and
introduction of the eProcurement System.
The following general principles are worth stressing:
•
•
•
•
•
Implementation of all the applications in the System in the Central
Procurement Committee over this year.
Extension of applications to most of the procurement boards of the
Basque Government.
Generalised use of electronic signature mechanisms.
Wide and effective use of notification and of e-tendering in
administrative procurement.
Maximum involvement of external users (bidders).
8) Budgets for developing the eProcurement System and its master
plan
The various applications of the System, its interfaces, the introduction of
the electronic signature, and other elements thereof have been and will be
carried out in accordance with the budgetary cover and availability obtained in
each case, but the actual development of the Master Plan will also be financed in
three annual payments, since it is essential to develop, among others, training
activities, marketing actions and contents of documents and provide a call centre
(C.R.M.), in order to implement the System with a reasonable guarantee of
success.
9) Approval by the Basque Government for the eProcurement System
After 3 years with previous works, on 7 April 2004, the Delegate
Committee for Economic Affairs of the Basque Government approved the
eProcurement System on the basic lines set out in this report.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]
Page 22 / 22
10) Order of the Head of the Department of Finance and Public
Administration.
An order of 16 August 2004 (published in the Official Gazette of the
Basque Country on 27 August 2004) offers essential legal coverage for the
implementation of some of the functions involved in the system.
The purpose of the order is threefold: to implement a telematic eprocurement register, authorise the use of electronic notifications in matters
related to government procurement and regulate electronic procurement.
The regulation extensively governs all aspects related to these issues,
including some which—although necessary—tend to cause the most problems,
such as formats, viruses, large-scale tenders, etc.
11) Bodies responsible for the System
The agreement of the Delegate Committee entrusts, on the one hand, the
development and execution of the System to the Property and Procurement
Office of the Department of Finance and Public Administration, and at the same
time, its promotion and coordination to the Office for Modernisation of the
Administration of the Office of the Vice President of the Government.
There is also a steering committee for the master plan, which includes,
among others, the two aforementioned offices, together with the Computing and
Telecommunications and Services Offices, both of the Department of Finance
and Public Administration, with the support of the Basque Government IT
Company (EJIE) and the body responsible for electronic certification and
signature of Basque public administrations (IZENPE).
Furthermore, in order to assimilate the departments in the System, and
with the basic goal of achieving effective coordination, an eProcurement
committee is to be created within the Government Procurement Advisory Board,
with representation from all Departments.
Vitoria-Gasteiz, December 2004.
Office of Property and Procurement
Department of Finance and Public Administration
Basque Government
www.contratacion.info
[email protected]