ISSN 1138-1442 REVISTA ESPAÑOLA DE INVESTIGACION DE MARKETING MARKETING ISSN 1138-1442 REVISTAFormerly ESPAÑOLA DE INVESTIGACION DE Revista Española de Investigación de Marketing ESIC Editor Advisory Council Carlos Flavián Rafael Ortega de la Poza Dirección de Marketing e Investigación de Mercados. Facultad de Economía y Empresa, Universidad de Zaragoza, Zaragoza, España Associate Editors Fevzi Okumus Rosen College of Hospitality Editorial Board Management, University of Central Presidente de Honor Florida, Orlando, Florida (USA) Simón Reyes Martínez-Córdova Eduardo Torres Business Administration, Universidad de Chile, Santiago de Chile, Chile Editor Luis V. Casaló Carlos Flavián Blanco e Investigación Dirección de Marketing deUniversidad Mercados. de Facultad de Economía Zaragoza y Empresa, Universidad de Zaragoza, Zaragoza, España Associate Editors María del Carmen Camarero Izquierdo ESIC Business & Marketing School, Madrid, España Ana Isabel Rodriguez Escudero Comercialización e Investigación de Mercados, Universidad de Valladolid, Valladolid, España Salvador Ruiz de Maya Comercialización e Investigación de Mercados, Universidad de council Murcia,Advisory Murcia, España Rafael Ortega Scientific Committee ESIC Roger R. Betancourt Ana University Isabel Rodríguez Economics, of Escudero Maryland, Maryland, USA Adamantios S. Diamantopoulos Business Administration, Faculty of Business, Economics & Statistics, University of Vienna, Vienna, Austria G. Tomas M. Hult Teodoro Luque Martínez Comercialización e Investigación de Mercados, Universidad de Granada, Granada, España International Business Center, Broad College of Business, Michigan State University, East Lansing, Michigan, USA José Afonso Mazzon Víctor Iglesias Argüelles José Luis Munuera Alemán c Committee WagnerScienti A Kamakura Shintaro Okazaki University of Maryland Constantine S. Katsikeas Yolanda Polo de Redondo Universidad Murcia Comercialización e Investigación de Mercados, Facultad de Economía y Empresa, Universidad de Oviedo, Oviedo, España Fuqua School Duke University. RogerofR.Business, Betancourt North Carolina, Durham, USA Zicklin School of Business Universidade de São Paulo, São Paulo, Brazil Comercialización e Investigación de Mercados, Universidad de Murcia, Murcia, España School of Management and Business, King’s College London, Alemán United Kingdom José London, Luis Munuera Dirección de Marketing e Investigación Redondo deYolanda Mercados.Polo Facultad de Economía y Empresa, Universidad de Zaragoza, Universidad de Zaragoza Zaragoza, España Ana Valenzuela KoThe de City Ruyter University of New York. Marketing, Faculty of Management, City Zicklin School of Business University, London, United Kingdom Culture & Design Management, Underwood International College, Underwood International Jean-Pierre Lévy Mangin College,Université Seoul, Republic of Korea du Québec Julián Villanueva Rajendra K. Srivastava Singapore Management University, Lee IESE. España David Luna Teodoro Luque Martínez The CityUniversidad University ofde New York. Zicklin Granada Universidad de Oviedo Ana Valenzuela Kong Chian School of Business, Singapore Víctor Iglesias Argüelles City, Singapore School of Business, New York, USA The City University of New York. Zicklin School of Business, New York, USA de Sao Paulo du SciencesUniversidad Administratives, Université Québec, Québec, Canada Julián Villanueva José Afonso Mazzon Jean-Pierre Lévy Mangin Pilar Carbonell Indexed in: Espallardo Miguel Hernández Hanken-Svenska Handelshogskolan, Helsinki, Finland Wagner A. Leeds Kamakura Marketing Division, University University. The BusinessDuke School, University ofFuqua Leeds,School Leeds, United Kingdom of Business. North Carolina Universidad de Valladolid Siegfried Dewitte Marketing, FacultyRuiz of Economics Salvador de Maya Philip James David Kitchen Luna and Business, KU Leuven, Leuven, ESC Rennes School of Business, Rennes, France Universidad de Murcia The City University of New York. Belgium Eunju Ko Universidad de Valladolid York University Christian Grönroos Indexed in: Marketing, IESE Business School, Madrid, España REVISTA ESPAÑOLA DE INVESTIGACIÓN EN MARKETING ESIC is indexed in: LATINDEX, ISOC (CSIC), UniversidadISOC de Murcia LATINDEX, (CSIC), IN-RECS, RESH, DIALNET, DICE,RESH, EBSCODIALNET, & e-revistas. IN-RECS, DICE, EBSCO and e-revistas. AEMARK ASOCIACIÓN ESPAÑOLA DE MARKETING ACADÉMICO Y PROFESIONAL © © 2015 2016 ESIC ESIC Y&AEMARK. AEMARK. Published by: Published by: S.L.U. Elsevier España, Elsevier España, S.L.U. Avda. Josep Tarradellas, 20-30, 1.º - 08029 Barcelona. Avda. Josep Tarradellas, 20-30, 1.º - 08029 Barcelona. Tel.: 932 932 000 000 711. 711. 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